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YOUR PERSONAL COACH


VOLUME 1 ISSUE 10
October 2007
Success
Official publication of The Academy Club and The Coaching Academy

THE PRISONER WHO


BECAME A COACH

ESSENTIALS FOR
NETWORKING

BEST-SELLING
AUTHOR ROBERT RINGER:
FIND YOUR HIDDEN GENIUS

READER’S STORY:
I’M A HARE KRISHNA COACH

THE SENTENCE THAT


CHANGED MY LIFE:
TERRY INGHAM

HOW FULL IS YOUR


MARKETING FUNNEL?

FIX THE HOLES IN YOUR


MARKETING FUNNEL

Fiona Harrold:
ST
E
N
BE
ZI
CE GA

I’m Not Directional, I’m Caring


A
S
M
D
UR
G
SO
IN
TE
RE
H
AC
ER
PE
CO
VO
BY

Expert tips, coaching advice, and much, much more!


FE
LI
2 CONTENTS
WHAT’S INSIDE

Publisher: Editor’s Letter


Jonathan Jay 18 NETWORKING ESSENTIALS
Academy Publishing
The radio DJ was struggling
Editor: and beginning to wish that he’d
Marie-Louise Cook never boasted to his listening
audience, ‘Everyone has an
Graphic Designer:
interesting story to tell – I’ll
David Freshwater
prove it – I’ll pick a name, any
Contributors: name, from the telephone
Christine Comaford-Lynch directory, call that person and find out their story.’
Jan Marie Dore
Milana Leshinsky But he was wondering why out of all the hundreds
Lori McPherson of thousands of names in the directory he had
Robert Ringer the bad luck to have chosen to call ‘B.Davis (Mr)’.
Diana Theodores Getting anything beyond ‘Yes’ or ‘No’ answers
Fiona Harrold Photographs: from Mr Brian Davis was proving impossible – the
Sam Scott-Hunter
man was as forthcoming as a stone. Sweat began
to trickle down his forehead as the precious
Production Manager:
Lisa Snape, ALS Designs airtime ticked by and he thought of how he’d
phrase his humiliating admission that he was
Contact Address: wrong… not everyone had a story to tell after all.

12 ONE SENTENCE CHANGED MY LIFE


The Academy Club
39-43 Putney High Street ‘Excuse me,’ Brian Davis suddenly announced,
London ‘I have to go and close my bathroom window.’
SW15 1SP Desperate for anything that might resemble a
Contact Email: story, the DJ pounced. ‘Why? Think there’s a storm
team@theacademyclub.com coming?’
Contact Telephone:
‘No… because if I don’t, all my bees will escape,’
0208 789 5676
Brian Davis said in a tone that suggested keeping
bees in your bathroom was something everything
did.

As the relieved DJ and Brian-Secret-Beekeeper-


Davis proved, everyone does have a story to tell
but you have to ask the right question in the right
way to encourage them to share it with you. And
when you know their story… you appreciate their
motivation, their challenge – they are no longer
the coaching part of a huge group but an individual who has
academy given you the privilege of getting to know them.

The Coaching Academy I have had the privilege this month of getting
14 I’M A HARE KRISHNA COACH

is the longest established to know the inspiring stories of many coaches


and most popular coach
training provider in the UK from all kinds of backgrounds and countries and
and Europe. In eight years, am thrilled to share them with you. More than
it has provided over 13,000 anything, it has made me appreciate anew the
people from 52 countries amazing job that coaches do. You are all making a
with unsurpassed coach
huge difference to the world!
training skills and it continues
to develop and deliver high
quality courses to meet the And so, on behalf of The Academy Club Team,
changing needs of the market. thank you! And may your month be wonderful.
To discover how your career
can benefit from the Coaching
ise
Marie-Lou
Academy, please log on to
www.the-coaching-academy.com
or speak to one of our friendly
qualified advisors at
+44 (0)208 789 5676. Marie-Louise Cook - Editor.

PERSONAL SUCCESS - OCTOBER 2007


CONTENTS 3

FREE WEEKEND COACHING COURSES

FREE
16 UNCOVER YOUR HIDDEN GENIUS

COVER STORY PERSONAL DEVELOPMENT


WEEKEND
COACHING
4 I’M NOT DIRECTIONAL, 16 HOW TO UNCOVER YOUR
I’M CARING HIDDEN GENIUS
Best-selling author Fiona Harrold What could you accomplish in
is credited with bringing life your life if you could harness your
coaching to a mass audience in full potential? Author of three

COURSES
this country. She speaks about Number One best selling books,
her brand of ‘hands-on’ coaching Robert Ringer explains how to
and coaching in prisons. discover your real talent.

es
new dat
10 THE PRISONER WHO 18 ESSENTIALS FOR
BECAME A COACH NETWORKING We now run a limited number
The man who inspired Fiona
Harrold’s Prison Coaching
Entrepreneur and runaway success
story Christine Comaford-Lynch
of midweek courses - visit our
website for details.
r el ea s ed
Programme talks about coaching gives the Renegade Rules for
fellow prisoners and Prison Networking.
Officers.

11 REVIEWS
Lori McPherson says if you see
BUSINESS BUILDING
22 HOW FULL IS YOUR october
MARKETING FUNNEL?
just one movie this year, make it 20th / 21st October – London fu ll
The Marketing Funnel is a basic
Spiritual Warriors… marketing concept that can have a 27th / 28th October – Manchester
huge impact on your profitability 31st Oct / 1st Nov – London
COACHING SUCCESS and the success of your business.
12 ONE SENTENCE By Small Business Coaching Expert
CHANGED MY LIFE Jan Marie Dore.
Never underestimate the power
of encouragement, says Terry
Ingham, a highly successful
23 FIX THE HOLES IN
YOUR MARKETING FUNNEL
november
Personal Performance Coach
and Coaching Academy Licensed
Entrepreneur, author and business 3rd / 4th November – London fu ll
advisor Milana Leshinsky reveals
Trainer. 10th / 11th November – Leeds
how to identify and fix the holes
in your Marketing Funnel.
14th / 15th November – London
COACHING DEVELOPMENTS 17th / 18th November – Latimer
14 I’M A HARE KRISHNA BACK PAGE 24th / 25th November – Coventry
COACH MY DAY
Hare Krishna devotee Akrura Diana Theodores combines her
Dasa shares his experiences experience as an international
of working as a Spiritual and performer and Theatre Director
Professional Life Coach and with her Personal Performance
promoting the coaching cause Coaching and NLP skills to help to secure your place complete
to members of his spiritual every client fulfil their purpose.
movement.
the application form at

www.the-coaching-academy.com

OCTOBER 2007 - PERSONAL SUCCESS


4 COVER STORY
I’M NOT DIRECTIONAL, I’M CARING

Fiona Harrold:
I’m Not Directional, I’m Caring


Known as the ‘Queen Bee of Coaching’ and ‘UK’s Number One Life Coach’,
best-selling author Fiona Harrold is credited with bringing life coaching to a
mass audience in this country. She spoke to Marie-Louise Cook about growing
up in Northern Ireland, her plans and her brand of ‘hands-on’ coaching.

Personal Success: Now about ‘They want that approach because it


coaching… The Coaching makes them feel like I actually care.
Academy view is that coaches Clients would come and say, “I have
should not give direction – no seen someone and I just didn’t get
input, no advice, no stories – so the feeling that he or she was in
that the client has the opportunity there with me.” It’s probably their It’s probably
to come up with their own interpretation of that approach but a bit more
solution. You seem to be at the it matters that you are able to show hands-on
other end of that spectrum – you that what’s going on in their life -
like to direct your clients. their situation, their challenges, their than a typical
choices and decisions - matters to coach but it
Fiona Harrold: ‘I don’t think I direct you too. I wouldn’t say, “Look this is
them, no. People come to me for really the best thing to do.”’
is what my
more than a space in which they can clients come
hear themselves think. I think they So, it’s more that you have the big to me for.


are coming for some input and some picture of whatever situation they
feedback and some insight. are in?

‘If someone’s in a particular Fiona Harrold: ‘Yes. It’s also that


situation, the fact that they are in I’ve worked very much in the whole What a fantastic testimonial!
it means that they are not perhaps mental approach which is the training
going to see all the possibilities. If I got from my mentor – the whole Fiona Harrold: ‘That’s certainly what I
they’re quite stressed… if they’re challenging, choosing and altering do. I challenge their belief system. I’m
feeling cornered then they’re really your belief system because that’s enhancing or upgrading their belief
going to be quite limited in their going to shape your life, that’s going system and suddenly they see that ‘X’
perspective. They need somebody to shape your choices and shape is possible and ‘Y’ is possible and the
to say, “Okay, let me tell you what I what you believe is possible. I’m whole damned thing is possible. So, I’m
see. I’m not as stressed as you are. very much working with someone’s broadening their horizons as to what is
I’m not emotionally involved. Let me mental approach, and very much possible.
tell you: you have options. You have about putting my foot in the door of
the three options that you’ve just their mind and keeping it there to ‘Really, what do people go to a coach
talked about. Here are another five.” open them to bigger possibilities. A for? They go to a coach to make their
I’m not saying, “Look, this is the client of mine wrote a nice little piece life ideal in whatever way that looks.
best option.” I’m saying, “We’ve got in the Financial Times and she said, You’re giving them that moral support.
eight options here. You thought you “Whatever you do, go and see Fiona So I don’t think it’s good to be too
had three. You’ve got eight.” It’s Harrold. Take your dreams to her and hands-off because it could look like
probably a bit more hands-on than chances are, you’ll leave thinking, actually, you’re not that involved. It’s
a typical coach but it is what my ‘You know what? That dream is too important that people feel they have
clients come to me for. small!’ that support behind them. That’s what’s
going to make a big difference to them.’

PERSONAL SUCCESS - OCTOBER 2007


COVER STORY 5

I’M NOT DIRECTIONAL, I’M CARING

called Pavement and was always


investigating shady dealings and
putting wrongs to right. After a couple
of years of that, I think I got terribly,
terribly ground down and I really
wanted to change my life.

‘I did some therapy but it didn’t feel


like it was taking me forward so I
looked around and I found Fiona Shaw
(not the actress) in London. She called
herself a “Self-Esteem Consultant”. I
went to her as a client. Eventually she
said, “You know I reckon you’d be
awfully good at this” and I became her
full-time apprentice.

‘At the same time I was apprenticed


to her, I was soaking up everything I
could find on personal development
and human potential. I did the big
American weekend groups like Loving
Relationships Training (LRT) and The
Forum.

‘I was approached in 1998-99 by


publishers Hodder and Stoughton. I
think they’d seen something in The
Daily Telegraph where I’d coached a
journalist. They were becoming aware
of this thing called ‘coaching’ and they
said, “You seem to be a coach.”
‘I said, “I suppose I am.” I had called
myself a “Self-Esteem Consultant”.
They said, “Would you like to write a
book about the work that you do with
people and how it’s different from
therapy?”
How did you become a coach? ‘I came to London after doing a degree “Sure I will, that sounds great!”
in English and Politics and I didn’t want
Fiona Harrold: ‘Oh, Lord. I think I to go straight into a career because I ‘That book was Be Your Own Life
probably evolved into it. My Dad was didn’t really feel passionately pulled to Coach, which came out in 2000. That
a self-improvement fanatic – he’d left one. I got very involved in politics and changed everything and I had to
school at 14 but he was really into self- I experimented with different ways to become much more focussed. I was
improvement and self-education. He live really. getting enquiries from all around the
worked as a door-to-door salesman for country and beyond, which I couldn’t
the Hoover Company and they used ‘Eventually, I decided it was time for possibly fulfil. People were asking for
to send him on Dale Carnegie courses me to rethink my take on life because ongoing support and saying the book


too. He read all these great American I’d become a little bit cynical and my was great but asking what else could
motivational writers so I grew up with the whole lifestyle had become a little bit
likes of Dale Carnegie, Norman Vincent of a struggle. I was always focusing on
they do. That really galvanised me into >>
Peale, and W. Clement Stone in the things that weren’t great, that needed
background. I used to travel around the improving. I’d been living at Greenham
countryside with him when he was doing Common [the women’s peace camp]; They want that
all his selling and listen to his tapes. That I’d been campaigning to support the
was probably my first introduction to Miner’s Strike in 1984-1985; and I’d approach because it
that approach to life: that it’s all down to joined a co-operative that ran a health makes them feel like


you and your mind is the most powerful food shop, a bookshop, and a café. I
weapon that you have. worked on a community newspaper I actually care.

OCTOBER 2007 - PERSONAL SUCCESS


6 COVER STORY
I’M NOT DIRECTIONAL, I’M CARING

setting up the website, bringing on What work do you do with prisons?


other coaches I liked and trusted and
really upgrading it all into a business.’ Fiona Harrold: ‘About three years
ago, I got a letter from a chap in
For coaches who wanted to follow prison called Alan [see his story, ‘The
your example, what would you Prisoner Who Became A Coach’] and
recommend? he said, “I’ve read all your books and
guess what? I’m actually coaching! I’m
Fiona Harrold: ‘Oh my Lord! I currently coaching all the prisoners in my wing
mentor coaches who want to get their and some of the officers. I’d love you
practice off the ground and I have to come and visit. It would be such a
noticed many tend to ignore what they big deal for us all if you came.”
have done before, almost as if they
can’t bear to acknowledge their lives ‘I went to his prison in Kent, Standford
before coaching but with their previous Hill and it was funny because obviously
experience and their coaching skills, all the guys had been told I was coming
they could create a unique niche and so it was like a big deal. He was such
become very distinct coaches. a smart guy and he’d already set up
a meeting up with the then Head of
‘I think that it really helps to have a Learning and Skills Sharon Barrett
sense of purpose and conviction behind – she’s now the Head of Reducing
what you do. I think that will certainly Re-Offending at Sheppey Cluster. She
set you apart from the average coach. said, “We’ve seen what this guy’s done
I get people who come to me who say, and it’s really good. He’s straightening
“Oh, I’ve had a coach before but you’re people out, he’s getting them clear in
really quite different.” their heads and also getting them clear
on what the heck they’re going to do
‘I don’t think you should do it just for when they leave this place so that they
the money. You have to ask yourself, don’t return. Do you think you could do
“If I didn’t need to make any money something like that?”
ever again, would I still do this?” If the I said, “I think I could.”
answer isn’t a resounding “Yes”, it’s
not the thing for you and you probably ‘My plan was to teach Prison Officers
won’t have the success you want. coaching skills. I just felt that would
be of far more benefit in terms of
‘I know if I did win the Lottery changing the culture inside prisons.
tomorrow and money wasn’t a concern,
this would still be a part of my life. ‘We’ve just finished the first pilot
I’d still be working with prisons and involving three prisons in Kent over


setting things up there and doing the a three month period. We trained
work that I do.’ 20 Prison Officers really thoroughly
in coaching skills and it’s been an
incredible success. The prisons are
crazy about it – they want us to
continue. They’ve paid for it. We’ve
I also think that been approached by other prisons
my early life in and prison authorities that have heard
about the work that we’ve done. I’m
Northern Ireland really excited about that.
probably played
‘You have to have that passion within
a part in shaping you for the work and I think that is
my perspective as going to show in the work you do and
in your whole approach.
to what is worth
worrying about and ‘Do some sort of pro bono work. It


helps keep your motivation very clear.
what is important. It doesn’t do to do this work for money
if that’s your primary measure. It really

PERSONAL SUCCESS - OCTOBER 2007


COVER STORY 7

I’M NOT DIRECTIONAL, I’M CARING

doesn’t. It won’t make you a great coach. yourself to get into a rut. You cannot ‘I let my son leave school at 16 because
let yourself off the hook. If there’s he hated it and he’d just won the
‘I think it’s better if you’ve got other something that you think you really ‘Young Photographer of the Year’
income streams as well otherwise it want to do, you really have to do it. competition so that’s showing faith
puts too much pressure on you. It’s It’s the most transparent profession in in him, in life, in him following his
not like a lot of jobs where you could the world: if you’re not walking your passion. So I don’t think I cling on to
do it for eight hours a day. I have a talk, then you’re not as switched on typical security in any way, in fact at all.’
very small private practice because I or as enthusiastic as people need you
want to give people real quality time to be. People are coming to you for Are you able to say what your net
and attention. I’m walking around with your spark. You have to be sparky; you worth is?
those people at the back of my mind have to be living right on the edge of
most of the time: I see something in a your potential because that’s what they Fiona Harrold: ‘Oh God, definitely not.
newspaper and I think, “I’ll send that are coming to you for. People come I’m probably not the phenomenally
to so-and-so.” To give a quality service, to you for inspiration, guidance, and wealthy person that people assume I am.
you don’t want to be coaching too confidence. They’re going to look at Making money has never been high on my
many people. your life and if you’re not brimming agenda. Doing what I wanted to do has
over with confidence and enthusiasm been my focus and my priority. It’s only
‘I’ve got different income streams: and taking risks every now and then, recently – and maybe it’s an age thing
I’ve got my books out there*, I have you’re probably not in the best place – that I’ve become more business-like.


a business and a busy website so my to be coaching other people to be “Right, I need to get some more money
income is not dependent on me sitting doing the same. You have to challenge around me so I can choose actually just to
here coaching individuals day after day. yourself. write maybe for six months.”
I think that’s too much of a strain to
put on oneself.’ ‘I have to work for my livelihood and
I want to get into a position where I
What else do you do? Do you write I don’t think have more freedom in that matter so
every day? it’s good to be too if I do want to take six months off and
write, I can do that. Last year, I worked
Fiona Harrold: ‘I don’t want to do hands-off because very little and took much of the year
another motivational book right it could look like off but this year, oh my God, I have
now. I don’t want to repeat myself actually, you’re not to work overtime to pay my tax bill!


so I’m actually writing a novel set in It would be terribly nice not to be in
Northern Ireland in the Seventies. The
that involved. that situation so that has focussed my
website is very busy. I do workshops. mind. I’ve found that I can make money
I have different workshops: ‘Purpose, ‘Something else I like to do is renovate quite quickly and quite easily doing up
Passion and Destiny’ is a new one that flats and sell them. I like to walk into property and selling it. Making money
I’ve put together and that’s proving a place, look at its potential and think, has never been a huge priority but it’s
fantastically popular. We have all the “Okay, that’s what I’m going to do to more of one now because it will buy me
online courses on the website that sell this place”, then do it up and make some freedom.’
very well. We do an online newsletter it look fabulous. You have to keep
every week.’ yourself fresh; you can’t get jaded as a
coach.’ It seems to have happened quite
Have you found it a different often in your life that someone else
experience writing a fictional book? What else do you do that entails has approached you with an idea:
taking risks? with the Self-Esteem Consultant,
Fiona Harrold: ‘It’s a completely the publishers, and the man in
different discipline. I have had to become Fiona Harrold: ‘God, I think my prison.
very humble. I have a mentor who is a whole bloody life is a risk! I turned
published novelist and I listen to what down a very lucrative offer from my Fiona Harrold: ‘Always. Right place,
she tells me and answer her questions publishers for more motivational right time, and right motivation.
and justify things and have her take a books to take a risk doing something The clearer you are with what you’re
red pen to my stuff and scribble all over completely different. I spent most of doing, the easier life is. Everything
it. It’s like going back to school.’ last year working on that book, turning you need comes to you. Life will
away all sorts of secure streams of be less of a struggle. You’ll not be
Have you enjoyed it? revenue, which would have stopped pushing against doors but people will
me focussing on this. I have no deal open that door or people will come to
Fiona Harrold: ‘Absolutely. You know for this book. That’s a complete risk. you and knock on that door. That’s
as a coach, you have to keep your There’s no guarantee that a publisher’s certainly been my experience.’
own life interesting. You cannot allow going to snap it up whatsoever.

OCTOBER 2007 - PERSONAL SUCCESS


8 COVER STORY
I’M NOT DIRECTIONAL, I’M CARING

What sort of advisors do you have?


How many clients do you have?
Fiona Harrold: ‘I have a mentor for my
Fiona Harrold: ‘I wouldn’t do any book and I use my brother a lot. He’s
more than 10 people a week. I an awfully smart person and I’m very
charge £1,000 a month, which I lucky to have him in my life. He’s a big
think, is an average executive coach inspiration for me. One of the things
rate. he’s done recently to keep himself
amused is adopt an entire village in
How often are your clients in Africa, given them a clean water supply
contact with you? and helped them become self-sufficient
by growing vegetables.’
Fiona Harrold: ‘Once a week so it
works out to be £250 an hour. I give Besides your father and your brother,
a very generous, comprehensive who else do you regard as an
service. I take people on for a inspiration?
minimum of three months. I have
clients all over the world so the vast Fiona Harrold: ‘My family as a whole.
majority call in and we don’t see I come from this Irish tradition of
each other face-to-face. missionaries and giving and taking
care of people. One side of my
‘If you’re going to offer a service like family is all nuns and priests and I
that, you can’t do heaps of people have a wonderful uncle, my father’s
– life would just be overwhelming. brother, who dedicated most of his intuitive] is fabulous. You can’t ignore
For me to offer a service like that life to working in Africa, the southern Louise L. Hay for her contribution
I wouldn’t want any more than 10 states of America and helping the – fabulous. Paul McKenna’s doing a
clients a week.’ underprivileged.’ terrific job – he’s very focussed, very
driven, very out there.’
Do you have a coach? What about your mother? Was she
interested in personal development? Is there anything that you’re fearful
Fiona Harrold: ‘No. I have one of?
or two advisors in my life and I Fiona Harrold: ‘Not in such an overt
sometimes grab one of my coaches way. Certainly, she was probably much Fiona Harrold: ‘Nothing whatsoever.
and say, “Listen, I just have to talk more of a risk-taker than my Dad. Not a thing.’
through something with you. Can I I didn’t appreciate that at the time
book you for 40 minutes” and that because I was so much of a Daddy’s Really?
would be any of the coaches that girl but actually, looking back now,
you see on my website who are all I think probably my Mum was much Fiona Harrold: ‘I don’t want to give the


absolutely brilliant.’ pushier and much more of a risk-taker impression that I’ve never experienced
than my Dad. When she was in her fear because that is simply not human.
sixties for example, she retrained in When we start to move out of our
reflexology and came over to London comfort zones, it’s scary. When you
and set up her own reflexology reach for something that’s important to
practice.’ you, that’s scary as well.
I’m enhancing
Who among your contemporaries do ‘One of the most difficult things I’ve
or upgrading their you regard as inspirational? done recently is to begin to write
belief system and in an entirely different genre. It has
Fiona Harrold: ‘People who do been pretty scary and it has taken me
suddenly they see something sensational that makes much longer than I ever thought it
that ‘X’ is possible a difference to other people’s would take and I’ve had weeks where
lives inspire me. I find Camila I’ve ignored it and my self-belief has
and ‘Y’ is possible Batmanghelidjh [founder of the charity deserted me and then I’ve literally had
and the whole Kids Company] extremely inspiring. to drag myself back to the table so I
I definitely applaud Tony Robbins do know what it’s like when one has to
damned thing is


for what he’s done. I like people like challenge oneself and step out of what
possible. Neale Donald Walsch, who wrote the one is comfortable doing.
Conversations with God series. I think
Dr Caroline Myss [author and medical ‘I also think that my early life in

PERSONAL SUCCESS - OCTOBER 2007


COVER STORY 9

I’M NOT DIRECTIONAL, I’M CARING

humanitarian now. I suppose I do


have that approach to life. I feel more
plugged into the bigger picture than
some people might be.

‘I’m not riding on a political ticket even


though I did stand for the Green Party
in 2005. That was a very scary thing
to do: going to hustings in a hall with
500 or 600 people, sharing a platform
with seasoned campaigners. That was
definitely me being way out of my
comfort zone.’

You’ve been a Parliamentary


candidate, a newspaper columnist, a
massage therapist, a public relations
consultant, a writer, a life coach and
a property developer… What’s next?

Fiona Harrold: ‘What I’d like to do


next is extend the coaching work
throughout the country to every
Northern Ireland probably played a part perspective about what is stressful and prison. I want to help transform our re-
in shaping my perspective as to what what is worth worrying about. offending rates in this country.’
is worth worrying about and what is
important. I was obviously growing up ‘I remember making a decision really Do you have the educational
in the thick of The Troubles. early on that I would leave and never authorities or big business support
return. I think my drive and self- for this?
‘At 12, I was going on civil rights reliance – or confidence – kicked in
marches with my older brother and then. I plotted my escape, followed my Fiona Harrold: ‘No. My plan is to start
we were put out of our house at plan and left at 21 after university and generating and attracting that sort of
around the same time as were about I didn’t return until last year, 25 years support. We’ve done the evaluation and
another 50 Catholic families in the later. we’re getting that out to all the prison
neighbourhood. We left with what authorities. That’s my big plan – to get
we could pack overnight as did the ‘I think it’s given me an incredible that out and make a difference there.
other families. People were burnt out gratitude for the comfort and ease that
of their houses. We literally had to go I experience in my life now. I have a ‘I also want to give myself space and
out and find an empty house to live great appreciation for everyday life just time to write more and I want to write
in. Not many 12 year olds go house as it is. I’m not outrageously ambitious more fiction. That’s my big plan.
hunting with their Dad who happens in the way that people probably think
to be carrying a crowbar. We had to that I am because I do genuinely FURTHER INFORMATION
break into an empty house to live in. appreciate my life the way it is.
We squatted, along with the other *Fiona Harrold’s Life Coaching
homeless families, in a new housing ‘A lot of people fear not having money books are: Be Your Own Life Coach
estate until the council gave us a but I’ve already experienced that from (Hodder Mobius, 2000); The 7 Rules
new house. So I may have a different the time when I was living in a squat of Success (Hodder Mobius, 2006);
experience to a great many people. and it was actually one of my happiest The 10-Minute Life Coach (Hodder
I think that really does shape your times. My security comes from knowing Mobius, 2002); Reinvent Yourself
perspective on things. I found it all that I can turn my skills and abilities (Piatkus Books, 2004); Indestructible
incredibly exhilarating at the time into money so I don’t try to hang onto Self-belief (Piatkus Books, 2005).
although I’m not sure that was how money in a way that many people do in
my parents felt about it! However, the name of security. To discover more about Fiona
things got worse when people I knew Harrold, please visit her website at:
were killed, people I went to school Your early political beliefs are still www.fionaharrold.com.
were pulled into things and ended up very much part of your motivation,
in prison. When you live in that sort aren’t they? Photographs courtesy of Sam Scott-
of continual drama, when people you Hunter. Visit www.samscotthunter.co.uk.
know are killed or jailed, it shapes your Fiona Harrold: ‘I think I’m much more

OCTOBER 2007 - PERSONAL SUCCESS


10 COVER STORY
THE PRISONER WHO BECAME A COACH

THE PRISONER WHO BECAME A COACH

Life coaching could be the key His decision to spend his three-year jail
s one
that sets criminals free from a term studying for an Open University
p r i
the
re-offending cycle, says former Degree in Social Sciences and to do
Life Coaching as part of that course
prisoner Alan* who spent his

who b
led him to Fiona’s books. ‘You have
three-year jail term coaching to re-plan your life when you go into
fellow prisoners and Prison
Officers and who was in fact the
inspiration for Fiona Harrold’s
prison because you can’t go back
to what you were doing before. You
have to reassess how you are going
ec
Prison Coaching Programme. By to earn money, support your family

a coa
Marie-Louise Cook. and whether the relationships you had
before you went in are still going to be
there when you come out.

Alan* ‘I started reading about Life Coaching


and came across something written
by Fiona. I wrote to her and explained
that I was in prison and coaching. She
wrote back and sent me a whole load of
‘About half the people in jail are books and we began talking by phone.’
what I call ‘average’ prisoners
and if you treat those people properly The reception to coaching from
and give them opportunities then they prisoners and Prison Officers was
will not re-offend. I believe the most mostly very positive. ‘We ran some
important factor is education not just courses in prison where Prison Officers
of the prisoner but the family of the attended and they came away saying
prisoner too. Families can do an awful how great it was.’
lot to stop someone re-offending but
they don’t because they don’t know Alan became the prison’s education
how to help. orderly so looked after the prisoner’s
educational needs and tested new
‘I really wanted to coach ‘lifers’ – some prisoners when they arrived to
of them had been in there so long determine their level of literacy. He
and had no experience of the world taught prisoners too. From this, he
outside.’ Most had given little thought managed to obtain a teaching job at a
to what they would do once they were nearby college.
released from prison. ‘They’re going
to go out into the big, wide world with ‘Some people call this ballsy: I applied
no money and no job and do nothing to one of the local colleges for a
but re-offend and return to prison. teaching job. I was accepted even
What I was trying to do was change though I was a prisoner. Obviously,
their way of thinking. That was the it wasn’t just a single interview: they
coaching side of it, talking to them and observed me teaching in the prison
asking them questions to make them for about five weeks. The guy said I
think. Sometimes the coaching was was very good but warned me, “We
in the background: I didn’t say, “I am have to do a Criminal Record Office
coaching you” but I asked questions check on you and it’s obviously going
like, “What are you going to do when to throw up the fact that you’re still in
you get out?” I wanted them to come prison. But you’ll be teaching adults
up with their own answers. I learned and we can’t find any reason why you
that from Fiona Harrold’s books – she shouldn’t do it.”
said we all know what we want and
need but it just takes somebody to ‘It was the best thing that ever
draw that information out.’ happened to me because I then got

PERSONAL SUCCESS - OCTOBER 2007


REVIEW 11

FILM REVIEW

FILM REVIEW

er Stage One of my teaching qualification


– the Certificate of Education - so I’m a
Spiritual Warriors The Film
Reviewed By Personal
qualified teacher. Development Coach Lori
McPherson
‘Me being allowed to teach outside
the prison took everybody by surprise, Spiritual Warriors is an

came both Prison Officers and prisoners.


Some Prison Officers had said, “You’ll
never be allowed to do it.” Other
independent film, with a
talented cast, and well-
written script based on the
prisoners were like, “If you’re going to principles of the best-selling

ach
do that, then I’m going to try and do book Spiritual Warriors by
this” and over a six month period, more John-Roger. Several years ago, he and actor Jsu
of them went out to work every day. Garcia teamed up to form Scott J-R Productions
Which was great because it meant they and this is their first full-length feature film.
could resettle back into the community
properly when they were eventually Action-packed, fast-moving, and visually arresting,
released.’ Spiritual Warriors has something for everyone;
what’s more it starts an unstoppable journey
Since leaving prison, Alan has within, staying with you long after the film ends.
established a consultancy business as a
professional company director, offering Finn (played by Jsu Garcia) is a lost soul and two-
mentoring and coaching particularly bit, out of work actor who takes refuge at the
to companies that are struggling. home of Roger, an older New Age man (played
‘The great thing is when I walk in by Robert Easton). The older man claims to know
somewhere and somebody says, “God, Finn from the past and then persuades him to
I feel terrible. My business is going become his student and to fight the evil power of
down the pan, you have probably never darkness that threatens the world.
felt like this – it’s the lowest point of
my life”, I don’t always tell them about The story enfolds into a journey of spiritual
the lowest point in my life but I can awakening that sees Finn travel halfway across
sit there and empathise with them. I the world as he faces challenges and overcomes
know what it’s like to have your dignity the obstacles in his life. Finn finally realises what
ripped from you for different reasons. it is he has to do, but he must summon all his
I can coach them to feel good about strength and courage to overcome his fears.
themselves and their businesses and
quite often turn it around.’ Shifting from modern to ancient times, with
twists and turns throughout, Spiritual Warriors
He plans to complete his Degree in courageously faces subjects that have been
Social Sciences – he has one year treated with trepidation in previous films. It’s
left - and then to go to an American brave and bold, and raises issues that are sure to
business school and do an MBA. provoke much debate among viewers, regardless
of whether they are spiritually aware or not.
As an ex-offender, he was invited to
join the prison’s Reducing Re-offending If there’s one film you see this year, let it be this one.
Strategy Board and attends its monthly
meetings. ‘I actually get welcomed
back by Senior Prison Officers who say FURTHER INFORMATION
to me, “Well Alan, do you think that’s
going to work?” And they may argue To watch the trailer and learn more about the
against what I suggest but at last, they film, visit: www.spiritualwarriors.com and to learn
are listening. At least there is a forum more about the teachings and workshops related
for prisoners to have their say.’ to the film and book, go to www.msia.org. You
can contact Personal Development Coach Lori
*Alan asked that we withhold his name. McPherson at www.lorimcpherson.com or email
her at info@lorimcpherson.com.

OCTOBER 2007 - PERSONAL SUCCESS


12 COACHING SUCCESS
ONE SENTENCE CHANGED MY LIFE

One Sentence
Changed My Life
Never underestimate the power of encouragement, says Terry Ingham, a highly
successful Personal Performance Coach and Coaching Academy Licensed Trainer.
A single encouraging sentence changed his entire life. By Marie-Louise Cook.

‘You’re rubbish’ was a phrase intervention of a sports coach named


Terry Ingham heard so often Margaret Johnson several years
growing up that it became a guiding afterwards. Quick to spot his talent
principle throughout his early life. at Judo, she told him, ‘You’re good at
this.’ That simple sentence changed a
‘If you hear something often enough, lifetime of negative affirmations and
you believe it,’ says Terry, who is was to have a profound effect on Terry,
now an ultra successful performance who was by then in his late teens. ‘I
development coach with an MA in was so used to being told that I was
Strategic Human Resources, a Licensed no good at anything that when I heard
Master NLP Practitioner for NLP’s that it shocked me. It was my green
founder Richard Bandler and Paul light, someone saying I was good
McKenna, and a Licensed Trainer for at something. It changed my world. and responsible for the coaching
The Coaching Academy. But at school, From then on in, I chose to believe provision, both internally to companies
the boy from the children’s home fared what Margaret Johnson said to me within the group but also externally
badly. ‘I had a chip on my shoulder – or rather than what anyone else told me. I for the group’s customers. The group
so I was told - I didn’t really know what realised it was me who drove my brain, employed about 135,000 people in
they meant but every time they told my behaviour and I could choose who I over 120 countries.
me I went out of my way to prove them wanted to be.’
right. What people believe and look for For all his success however, Terry
they tend to find.’ Within 18 months, Terry had earned a wanted to set up his own business
black belt in Judo – a level that can take and coach and mentor full-time so he
He left school with nothing but a report less gifted or determined individuals created a company. Another 18 months
that recommended he stay away from many years to reach. He became a passed before he felt ready to ‘go live’
anything requiring academic ability qualified Judo coach and worked with and leave the security of his job with
and instead try a manual or craft- some of the top Olympic and international the blue-chip company.
based career. Oh, and with his lack of Judo competitors in the world.
sporting prowess, he shouldn’t think Just in case things didn’t work out as
about any kind of sporting career, the Terry spent the next 30 years working quickly as he hoped with his company,
report added. in roles that would allow him to help he also signed up with a coaching
others reach their potential, using consultancy in a part-time role. ‘I had my


Goodness knows what would have what he had learnt as a sports coach. feet in two camps and if things didn’t
happened to Terry if not for the ‘Throughout my consulting life, I’ve work out, I knew I’d still have a bit of
used coaching to encourage people, income and another option,’ recalls Terry.
help them change and help them to
get to better places.’ During that time, His previous employer, the mammoth
he earned many qualifications and engineering group, became his largest
I was so used to accumulated a wealth of experience client. ‘That relationship just keeps
working for some of the largest multi- growing. I have become involved in quite
being told that I was nationals on the planet. a few things because of that relationship.
no good at anything...


I never really expected that. They have
In his last role, he was the principal brought more work to me and asked me
consultant for a large consulting group to take on even more.’

PERSONAL SUCCESS - OCTOBER 2007


COACHING SUCCESS 13

ONE SENTENCE CHANGED MY LIFE

There have been other developments


too. Besides running one and a half
hour sampler sessions for networking
meetings and business associations,
and one-day ‘Understanding of
Coaching’ and ‘Understanding of NLP’
workshops based on the model he
learnt during The Coaching Academy’s
Licensed Trainer Programme, Terry
has been busy with a major cultural
change programme for his ex-
employee. ‘That’s quite a sizeable


piece of work and as a result of the
feedback which has been fantastic,
I’ve been asked to put in a proposal
to do the organisation’s management
development for the next three years.
Look how wrong We’re talking a lot of money – six
figures easily.
you were. You never
know what people ‘I’m trying to keep my feet on the
ground. Keep focussed. At the end
are capable of. All of the day, my core business is about
anyone needs is the


coaching … I wanted to do this full-
right stimuli... time and nothing else because seeing
people achieve things that they didn’t
believe they could do makes it all
worthwhile. I like applying what I have
to make a difference to people – that’s
To attract new corporate clients, Terry programme worth much more. what gives me my buzz. If I could
knew he needed to be able to offer a afford it, I’d do it for free.’
low or no commitment sampler session. The £72,000 Management Coaching
‘I have my own material – stuff that I programme is underway and the And given the opportunity, what would
know works but I needed an opening Managing Director of that company he say now to those teachers who
piece of material.’ When he received a is delighted, says Terry. ‘He’s now judged him so harshly back at school.
mailing from The Coaching Academy getting the sort of behaviour that he ‘Look how wrong you were. You never
inviting him to become a Licensed wants. People are more aware of each know what people are capable of. All
Trainer and present its workshops, he other and of the implications of their anyone needs is the right
signed up, knowing it would provide the behaviour on others, which is what it stimuli, somebody to
material he had been looking for. ‘It is a is all about - changing behaviour from have faith in them
good opportunity to have a very select, where you are to where you want to be. and to give them the
well-branded one-day introduction support they need
workshop that I can put in the top in ‘I’m pleased with the business’ and they can achieve
the funnel and use to pull business out development.’ So much so, that he’s beyond their wildest
through the bottom, creating a much recently resigned from the coaching dreams. I reckon I’m
stronger business stream.’ consultancy because he’s too busy with testament to that.’
his rapidly growing company. ‘The way
The Licensed Trainer workshop gave things have worked out, I’m totally
him such clarity, he says, that within confident about the future. The people at FURTHER INFORMATION
hours of finishing the course, he the consultancy have asked if I would like You can contact Terry Ingham at his
clinched a 12-month contract worth to be one of their suppliers. I’m setting company, Positive Impact Coaching
£72,000 to provide a coaching and up an arrangement to work with them. It Ltd. on 01472 311 751 or visit his
management support programme. will work both ways – when they’re busy I website at www.positive-impact-
know they’ll ask me to work for them but coaching.com. For more information
Four months after signing that contract, likewise my business is growing and I’m about The Coaching Academy’s next
Terry is now on the verge of signing yet grappling with how to handle the growth Licensed Trainer Programme, please
another large contract – this one for a and they said they’ll be able to support telephone 0208 789 5676 or email
corporate culture assessment in a South me if I need it. That’s great because team@theacademyclub.com.
African company – which could be worth I know the coaches there and will be
£20,000 with a follow-up coaching confident about sending work their way.’

OCTOBER 2007 - PERSONAL SUCCESS


14 COACHING DEVELOPMENTS
I’M A HARE KRISHNA COACH

I’m A Hare Krishna Coach


Hare Krishna devotee Akrura Dasa shares his experiences of working
as a Spiritual and Professional Life Coach and promoting the coaching
cause to members of his spiritual movement. By Marie-Louise Cook.

Like many coaches, Akrura Dasa and 9 a.m. when Akrura meditates,
lives, eats and breathes coaching. chants, sings or dances as part of
He writes an online blog, he has a what he calls ‘his spiritual and wisdom
website and he makes himself available development’. For Akrura is part of the
at almost any hour of the day for his worldwide Hare Krishna movement (or
clients – they can Skype him, catch the International Society for Krishna
him on his mobile phone or via email Consciousness – ISKCON) and has
as well as by the more traditional been for the past 25 years. According
telephone route. They can meet in a to ISKCON, the movement has
park or come to his office in Soho, 10,000 temple devotees and 250,000
London or he will travel to their office. congregational devotees worldwide,
He’s even been known to conduct and its mission is to promote the
face-to-face coaching sessions with his well being of society by teaching the
clients while travelling on the bus or science of Krishna consciousness
train to and from work. according to Bhagavad Gita and other
ancient scriptures. Spiritual life, it
‘I like this instant coaching – we live in a says, begins when one enquires into
very active world and sometimes people the nature of the absolute truth, the
have an urgent need to be assisted and Supreme Godhead (Krishna).
then I try to make myself available,
even when I am travelling, so I have my ‘I start my day at 4 a.m. with a mantra
mobile phone, and people can call me meditation which gives me peace, clarity
and I can assist them instantaneously and a lot of spiritual intelligence early in
with their issues and challenges. I coach the morning,’ explains Akrura. ‘It really
internationally – people call me – we helps me be very strong and meet my
have instant coaching, early morning day’s challenges in a very effective way.
coaching – I try to be available to my
clients 12 hours a day. ‘I also do some spiritual singing. I
sing every day for Krishna and for our
‘I also do team coaching and strategic spiritual coaches. It is very beneficial and
leadership development and seminars auspicious to invoke spiritual blessings;
and courses and workshops for larger as people say, “standing on the shoulders
groups of between 10 and 30 people.’ of giants”. We sing in Sanskrit. Sometimes
I do it on the bus because I have no time
There are however certain hours of to do it at home and I have to go to work.


the day when Akrura is not available. I do also a lot of reading of the wisdom
They are the hours between 4 a.m. literature, and that’s done in the morning
and in the evening. It is Bhagavad Gita,
the famous book of wisdom, which
contains universal principles of success
but I don’t confine my studies to Vedic
Coaching fits literature – I read all kinds of books that
I’m interested in, especially personal
very naturally development and coaching books and
leadership books. One of my areas of
with the Hare expertise is leadership and I work a lot
with leaders, especially spiritual leaders.
Krishna lifestyle...


I also work with professional managers
and leaders because many of our
members are doing that.

PERSONAL SUCCESS - OCTOBER 2007


COACHING DEVELOPMENTS 15

I’M A HARE KRISHNA COACH

‘Sometimes, I also attend programmes under-estimate) I have had over 1,000 spiritual practice and yoga practice
at our centre and take part in spiritual sessions with over 160 members. is that everyone becomes happy. The
dancing.’ difference with Krishna coaching is
‘When I first learnt about coaching that we want to be happy forever, not
Once he’s had breakfast, Akrura I thought this is a perfect job for only in this life – we aspire to attain
makes his way to ISKCON’s UK centre devotees of Krishna. happiness beyond this lifetime.
in Soho. When he is travelling, he
wears ordinary clothes but if he’s in ‘Now, I’m actively promoting coaching ‘We go very deeply into what is the
the temple or presenting seminars, he within our movement – we have over purpose of life and understanding who
dresses as married men of the Hare 400 centres worldwide. We have we are. Our understanding is that we
Krishna movement do – in a white shirt online forums and I’m promoting it are not the body but we are the souls
and trousers. Whether he’s traditionally very strongly and now many of our who are within the bodies. When the
dressed or not, he always has the members know about coaching and end of this life comes, the soul moves
yellow mark on his forehead known about my Gita Coaching services.’ onto something else – it is either born
as ‘tilak’, which is made of clay from into another body or it transcends the
the sacred River Ganges in India and is In Sanskrit, Gita means ‘song’ but cycle of birth and death. We believe in
believed to represent the connection Akrura says it is also an acronym for the potential of the soul. There is a verse
between the soul and God. his coaching model: in the Bhagavad Gita that says ‘the soul
is amazing’. My motto for my coaching
‘It’s more practical to be on the bus G – Goal at the moment is ‘Excellent questions,
wearing ordinary clothes but when I am I – Ideas excellent life’ but until recently, my
in our centre or giving seminars, I am in T – Tests motto was, ‘Every soul is amazing’.
our full Hare Krishna clothes in white. I A – Action
wear Indian trousers (dhoti) … the kurta ‘I meet people who are amazingly
is the shirt. I don’t wear kurtas that often ‘It is very much in line with our spiritual intelligent with amazing potential but
– my wife sometimes buys me white tops principles, especially the test because it also amazing how they are able to
from Next that I wear instead.’ we say you have to pass the test if you sabotage themselves. Some people
want to advance spiritually.’ are super experts at sabotaging
He is the Executive Secretary and themselves. In that sense, it is amazing
a leadership council member of Akrura’s coaching is based on five how foolish people can be. Coaching
ISKCON Soho. His work involves some principles: helps release people’s potential.’
administrative and management work
but he estimates 70% of his work is Sattva: living in balance Once his working day is over, he
coaching and personal development. Dharma: living with purpose goes home to his wife, (who is also
Atma: discovering the self a trained Life Coach) and their 16-
‘I coach residential members of the Paramatma: connecting to the source year-old daughter. ‘I go home and I
movement – celibate monks - and Bhakti: developing loving relationships. coach my family for three hours!’ he
our congregational members. Most laughs, admitting ‘I eat coaching, I
of them are actually leaders and ‘I have led coaching courses in nine sleep coaching, I breathe coaching! No,
managers in their companies and in European countries during the last two actually, when I come home, my wife
their communities. I help individual years and I am continually asked to coaches me about our finances, our
members with coaching and sometimes give presentations and demonstrations relationship and other things! Ha ha!
conflict resolution but mainly I try to of coaching. No, seriously, my wife and my daughter
help individuals to become successful are amazing souls.’
in their chosen areas. These areas will ‘Over the last two years, I have trained
cover their spiritual practice but also about 100 people in coaching skills. It
their professional life and their family is developing – I have been invited to
relationships. I run training courses Munich and Moscow recently and I will FURTHER INFORMATION
and team coaching sessions too. I also be training more people there.’
write a Gita Coaching blog, so people Akrura Dasa is a qualified Spiritual and
can have access to different tools and Although the issues that he coaches Professional Life Coach. To contact
principles that will help them succeed. are much the same as any coach would Akrura, please email him at akrura@
I am quite active online. I also have experience, there are a few differences, pamho.net, contact him on Skype
a website where I try to put a lot of he says. ‘Coaching fits very naturally akrurad or visit his websites at: http://
resources so people can access them with the Hare Krishna lifestyle, because vedicilluminations.com/gitacoaching
for free – audio and written. our lives are about helping other and
people become happy. There is a http://gitacoaching.blogspot.com.
‘I have coached since 2001 and I Vedic principle – let everyone become
calculated (and this is probably an happy – so the whole purpose of our

OCTOBER 2007 - PERSONAL SUCCESS


16 PERSONAL DEVELOPMENT
HOW TO UNCOVER YOUR HIDDEN GENIUS

What could you accomplish in your


life if you could harness your full
potential? International best-selling
author of the massively successful
Looking Out For #1 and Action!
Nothing Happens Until Something
Moves Robert Ringer explains how
to discover your real talent.

Robert
Ringer

I’ve had an emotional attachment


to Sylvester Stallone and his Rocky
films since 1977. It all began when my
then secretary told me she had seen
a movie over the weekend that was a
‘must see’ for me. She went on to say
that Sylvester Stallone’s success with
that first Rocky closely paralleled my
own success with my first book.

She explained that Stallone had done


it all. He wrote the script, raised the At 15, his classmates voted him ‘most What’s so inspiring about Stallone is
money, played the lead character, likely to end up in the electric chair’. that his real-life success bears such
and produced and directed the film. Then, after stumbling from one job a close resemblance to the success
Unfortunately, there has been a several- to another for several years, Stallone of his Rocky character. We’ve all read
hundred-million-pound disparity came upon the mother of all stumbles: and heard much over the years about
between our respective returns on acting. This happened while he was how every individual possesses a
invested time and energy over the coaching women’s athletics at the ‘hidden genius’ and Stallone’s life
years, but I’m used to such inequities. American College of Switzerland. is an archetypal example of this. He
wrote his first Rocky script in just three
I’m still fascinated by Stallone’s amazing After some bit parts and a ‘light’ days! That is genius - hidden genius,
rise from troubled teenager to wealthy, porn film, he wrote his first script, because he had never written a movie
famous superstar. Injured at birth, he The Lords of Flatbush, in which he script prior to the incredibly bad The
has had a droopy lip and slurred speech cast himself as one of the four main Lords of Flatbush, and he had limited
throughout his life, making him as characters. Believe it or not, I actually experience with acting and directing.
unlikely a movie star as a weightlifter saw that film back in 1974 - an abysmal


with an Austrian accent and a name piece of work - and I remember Stallone Had Stallone not stumbled onto acting
most people can’t pronounce. well. He played a somewhat blubbery in Switzerland, it’s quite possible
hoodlum in a leather jacket - not he never would have discovered his
exactly a matinee idol. At the time, no hidden genius. Just think about that
At 15, his classmates voted one could have convinced me that the for a second. There would have been
him ‘most likely to end up pudgy guy with the speech impediment no Rocky series, no Rambo series, and


would soon become the most famous no Hollywood legend by the name of
in the electric chair’. actor in Hollywood. Sylvester Stallone.

PERSONAL SUCCESS - OCTOBER 2007


PERSONAL DEVELOPMENT 17

HOW TO UNCOVER YOUR HIDDEN GENIUS

commentator quite like him. He’s of your hidden genius a worthwhile


funny, knowledgeable, outrageous, undertaking?
polite, self-deprecating, well spoken,
folksy, and, above all, entertaining. Which brings about the second
Beck has a nightly show on CNN question: How do you go about such
Headline News, with many reruns a pursuit? The short answer is that
throughout the evening and early you need to get out, do things, try
morning hours. things, make calls, network with
people - take action. The odds against
What’s amazing about Beck is that not a person finding his hidden genius are
only has he survived alcoholism and overwhelming so long as he chooses
drug addiction, he’s also been through to lead a mentally and physically
a divorce and, among other things, sedentary life.
managed to go relatively unnoticed by
the general public for more than two Remember that when it comes to finding
decades. a meaningful purpose in life, the first
two questions you should ask yourself
When Beck’s life was in a shambles, are: (1) What do I enjoy? and (2) What
could anyone possibly have imagined am I good at? And the answers to these
that he would some day be a wildly two questions are likely to lead you to
successful television personality? your hidden genius. Why? Because if you
Hardly. On the contrary, I’m sure can find something you both enjoy and
people saw him as the bum he was. are good at, it would appear self-evident
Yet, beneath his bum exterior was a that you could accomplish great things
hidden genius - a genius Beck probably by focusing intensely on whatever that
didn’t even know he possessed. His is one ‘thing’ is.
a natural talent that started to come to
So, clearly, the public at large stands the fore when he was exposed to talk I recognise that it’s much easier to
to benefit when someone discovers his radio at an early age, but it did not fully talk about than actually do. However,
hidden genius. That being the case, if surface until he reached his forties. the effort is worth it, because it could
you would really like to do something very well result in your hidden genius
for society, you would do well to make All this begs the question: If a guy with coming to the surface... and bringing
a serious effort to discover your hidden a troubled childhood, slurred speech, you all you want in life.
genius - then exploit it to the max. and a droopy lip could become a film
mega-star... and a former alcoholic FURTHER INFORMATION
More recently, another hard-case- and drug addict could become a major
turned-success has fascinated me. television personality... what could you Robert Ringer is the author of three
He’s a television personality who accomplish if you could only uncover #1 bestsellers, Winning Through
discovered his hidden genius only your hidden genius? Intimidation (1975) and Looking
after overcoming the twin demons of Out for Number #1 (1977), Million
drug addiction and alcoholism. Given that the rewards are so high Dollar Habits (1990), Getting What
The television personality I am - not just monetarily but even more You Want: The Seven Principles of


referring to is the ultra-likeable importantly from the standpoint of Rational Living (2000), and Action!
Glenn Beck. There is no television leading a fulfilling life - isn’t the pursuit Nothing Happens Until Something
Moves (2004). Sign up for Robert
Ringer’s free wisdom-filled e-letter,
A Voice of Sanity in an Insane World,
When Beck’s life was in a shambles, could anyone and receive a free gift. Visit
possibly have imagined that he would some day be www.robertringer.com.


a wildly successful television personality?
Copyright © 2007 by Tortoise Press, Inc. Reprinted by
permission of the author.

OCTOBER 2007 - PERSONAL SUCCESS


18 COACHING DEVELOPMENTS
ESSENTIALS FOR NETWORKING

Essentials for Netwo


In Rules for Renegades,
entrepreneur — and runaway
success story — Christine
Comaford-Lynch says people
have a hard time asking for
what they want, thinking
they don’t deserve it or will
be considered pests. Flip it
around, she says, don’t think of
getting what you want – think
about how you can help them.

Christine
Comaford-Lynch

First, learn to love networking. As


you meet people, relationships
will follow. I’ll never stop building
relationships— it’s so fun and fulfilling. I
use my LinkedIn network (www.linkedin.
com) of over a million people so I can
check in with business colleagues when parties, life is about bringing people through your contact database until
I need to hire talent, connect my friends together and seeing what happens. you find a name that makes you smile.
to people who’ll help them, and find Then call that person up just to see
friends of friends who will introduce me 1. Equalise yourself with others. how he or she is. Your contact will be
to people I want to know. I use Plaxo We’re all equal. Just because people surprised and delighted.
(www.plaxo.com) to keep my contacts’ are powerful, rich, or famous doesn’t
information up to date. mean they are better than you. Practice 4. Daily appreciation. Appreciate at
equalising yourself with others; least one person daily. I often do this
Connecting people is like chemistry remembering this will enable you to via email, so I can be thorough; often,
class. I put this and that together more comfortably interact with others. to my delight, the recipients will tell
and see what happens. Sometimes it me that they are saving the message
explodes, but usually it works out. 2. Build your networking momentum. for when they need a pick-me-up. You
Something better is created. That’s Talk to people . . . all the time, in line at can also express appreciation over the
why I say, ‘Life = the people you meet the store, at the salon, on an airplane. phone or in person. Simply tell others
+ what you create with them.’ Whether I’ve met amazing mentors, started how much you appreciate who they


it’s friendships, jobs, companies, businesses, and made new friends are, what they do, whatever about them
products, families, fund-raisers, or pool simply by striking up a conversation. moves you. They’ll be flattered, and
Not sure how to start? Offer a you’ll feel great.
compliment. There’s always something
attractive or admirable to notice about a 5. Sensei of the day. Each day I pick a
stranger. Be sincere about it. sensei, a teacher. This is someone who
Life is about bringing has taught me a lesson or reminded
people together and


3. Rolodex dip. This is a fun practice me of something important in life. Your
seeing what happens. when you want to connect with sensei can be a person, a pet, a plant,
someone but aren’t sure who. Flip it doesn’t matter. The important thing

PERSONAL SUCCESS - OCTOBER 2007


COACHING DEVELOPMENTS 19

ESSENTIALS FOR NETWORKING

orking
mastermind group, I’ve explored new You’ll be amazed at who you meet.
business models for online services c. Make connections. Approach
and Internet marketing, how to hold a a person or group of people,
teleseminar, and how to market a book. introduce yourself, ask each person
what he or she does for a living. Be
7. Find mentors, advisors, and friends genuinely interested.
to share goals with. Searching out d. Watch for the person you resonate
mentors, building relationships with with. You’ll always resonate with
people in your field, figuring out someone. When you do, ask the
how to get on the party-invite lists, two most important networking
and asking the publicity people in questions:
your company to share information 1. How did you get started in
about increasing your exposure are your field?
all good ideas. Think about how you 2. What’s your ideal customer?
present yourself, which is something
that anyone at any level can work We all love to talk about ourselves,
on. Setting up a monthly lunch with and these questions will not only
colleagues from other companies help you form a connection with
in your field, making a plan to meet this person but will also tell you
someone who can teach you things (or how to help him or her.
swap services—one woman is helping e. Offer help and follow through. If


me with a project in exchange for my you can provide help, jot down
providing business consulting to her)— ideas on the back of the person’s
all this is super-helpful. business card, commit to follow up,
and then do it.
If you’ve had a fruitful conversation
is to acknowledge that there is much and want to take it further, offer to
to learn and you are being offered Watch for the meet for lunch or coffee.
valuable lessons constantly. Again, follow through.
person you resonate with.


6. Join a networking group. Service You’ll always resonate ©Christine Comaford-Lynch
- Extracted from Rules for
groups (like Rotary and Kiwanis clubs), with someone. Renegades (McGraw-Hill, 2007).
industry associations, and job function/
title groups (such as associations 8. Do the drive-by schmooze. Parties,
for marketing professionals) are conventions, and groups of all sorts FURTHER INFORMATION
great places to learn the basics of are great opportunities, but sometimes
networking, to meet new friends, you’ll be tired, not in the mood, or Serial entrepreneur,
and to help foster other people’s have too many events in one evening. venture capitalist,
career dreams. Washington, Jefferson, This is when you’ll need to use the consultant to many of
Rockefeller, and Carnegie were all drive-by schmooze. America’s top Fortune 1000
members of mastermind groups. a. Timebox your networking. Decide companies, software engineer, high
You should be too. A mastermind that in 30 minutes you’ll do a school drop-out, model, monk and
group is a team of like-minded people check-in to determine if you need to Geisha trainee, Christine Comaford-
who come together regularly to help stay any longer. Lynch has lived the kind of life most
support one another’s goals. (Check b. Let your intuition guide you. Okay, of us can only dream about. She has
out the resources on my website, some of you may think this sounds always gone after what she wanted—
www.RulesForRenegades.com.) I am flaky. Just try it though. Stand near the and gotten things done. She’s won,
in two writing mastermind groups, door, in a corner, or out of the way. lost, worked, played, and every
where I’ve learned about self-editing, Stop your thoughts. Internally ask to step of the way, she’s written her
story structure, and pacing, point of be guided to the people you need own rules. Visit her website www.
view, and lots more. In my business to connect with. Then start walking. rulesforrenegades.com for more.

OCTOBER 2007 - PERSONAL SUCCESS


20 ADVERTISING FEATURE
LEARNING TO SWIM WITH SHARKS

Learning to
swim with shark
The shark at the head of the table - the friendly looking one…
perhaps if you smile at him, he’ll smile back? By Martin Higgs

Sometimes pitching your At The Coaching Academy, we’ve been


coaching services to a room full thinking of the sharks a lot recently,
of corporate professionals can seem and of what we can do to equip our
like the worst thing on earth. A bit like coaches even better for life in the
learning to swim with sharks. The task corporate ocean. We constantly review
for any coach as they head into the the courses we offer, listening to the
business world is to face up to these feedback we get from our students
challenges, assert the value of coaching – anyone reading this who has been
in the corporate environment, and win to one of our training days will know
that contract – no matter how sceptical they get an opportunity to share their
those executive sharks look! ideas for improvement with us at the
end of each course. Several ideas for
I often talk to new coaches, and improving our Diplomas even further
students who have recently signed up have coalesced over the last few weeks
for one of The Coaching Academy’s and I’d love to share them with you. All
programmes. And often a real concern are designed to help you deal with the
is how to make the transition from most difficult, most shark-like client!
beginner to the credible and impressive
polished article. Everyone suffers For instance I’m really excited about
from this kind of anxiety. Am I good a training day introduced to our New
enough? Will they understand where Advanced Diploma. Ann Skidmore is
I’m coming from? Am I experienced one of our most experienced coach
enough? Will the sharks accept my tutors. Together with our Managing you entered a room, would that help
fees? Or am I just bait? Director and Head of Training Lesley you win those difficult pitches to
Matile, Ann has developed a brilliant corporate clients? If you could convince
When the corporate sharks start to one-day workshop designed to help your audience you were confident,
circle, our inner critic can go into coaches and their clients manage one authoritative and expert in your
overdrive. We can start to doubt our of the most stressful experiences – field, the sharks wouldn’t dare come
skills, the tools we have learnt, or the presenting information. We all have to anywhere near, would they? Ann’s
methodology that coaching provides. do that from time to time and whether brilliant training day is full of tips to
There’s nothing like a solid training to to small groups or bosses, to a large enable you to achieve just that.


fall back on when doubts start to cloud audience or even to a group of people
our judgment. that we know well, presenting ourselves The next changes we set about making
and our ideas can be really tough. were to our Corporate and Executive
Coaching Programme. This has always
So did we call the day course been the best coaching qualification
“Presentation Skills”, or “Learning to for anyone who is determined to bring
Will the sharks Present”? That sounded just a little their coaching skills to large companies
accept my fees? Or humdrum. Eventually we came up with and organisations. In feedback, our


the title “Power Pitching”! Wouldn’t students told us they would like us
am I just bait? you love to learn to Power Pitch? If you to increase the emphasis on two
could create a presence and impose key corporate challenges: managing
yourself on an audience as soon as conflict in the workplace, and

PERSONAL SUCCESS - OCTOBER 2007


ADVERTISING FEATURE 21

LEARNING TO SWIM WITH SHARKS

Through Change”. Again, this is the kind


of complex issue that can lead a shark to
lose a tooth. The kind of organisations
that coaches work with in the corporate

ks
world need the understanding a qualified
coach brings to the forces at play in
change situations. Change needs to be
both successful and sustainable. There
are real issues of resistance and pain
to be overcome, and coaches can help
move corporate clients forwards too,
into the new era when new competencies
might need developing.

By refreshing our courses all the time this


way, responding to the changing needs
of our student coaches, and the specific
points raised by students in feedback,
The Coaching Academy is doing its
best to match our delivery to real world
requirements. I know these three new
training days will be heavily subscribed.
They deal with the kinds of big issues
coaches face day in and day out. The
competent coach needs every possible
weapon in their armory. If you can present
brilliantly to senior professionals you are
half way to winning their business. And
once won, if you can coach successfully
through challenges as complex and
emotive as those brought about by
conflict and change situations, you really
are an effective corporate coach. That’s
just what these three new training days
will help you achieve.

FURTHER INFORMATION
managing change. So that is exactly apathetic. Some come out fighting,
what we have done. creating further waves of dispute, For full information
while others retreat into their shells, on The Coaching
The corporate clients worry about delivering the minimum. As part of the Academy’s New
conflict within their organisation. It new training around this subject, our Advanced Diploma,
saps morale, increases staff turnover, students will look at reducing conflict visit the website at
and reduces both the quality and no matter how devastating an impact www.the-coaching-academy.com/
quantity of output. It shreds the bottom it is having. Crucial to successful advanced-diploma
line. Those corporates hate that! Good conflict resolution is the idea of moving
coaches resolve conflict situations, towards a win/win situation, allowing
and the new Live Accelerator Day both “sides” of the conflict to move on For full information
“Coaching Towards Conflict Resolution” positively. The sharks themselves are on The Coaching
will really enable you to get to grips often in no position to achieve this – Academy’s Corporate
with this significant organisational they are too closely involved, unable and Executive Coaching
issue. Conflict arises for a wide variety to view the situation dispassionately. Programme visit the
of reasons and as a coach you need A high quality corporate coach has the website at www.the-
a range of strategies for resolving perspective on the situation that is coaching-academy.com/corporate
conflict that is equal to the task. needed.
Individuals respond to conflict in the Martin Higgs is The Coaching
workplace in any number of different We have also reworked the training day Academy’s Marketing Manager.
ways. It can make some tense, some on change management - “Coaching

OCTOBER 2007 - PERSONAL SUCCESS


22 BUSINESS BUILDING
HOW FULL IS YOUR MARKETING FUNNEL?

How Full is Your Marketing Funnel?


The Marketing Funnel is a basic end at the top and the narrow end at prospects to sample your skills and
marketing concept that can the bottom, you want lots of prospects knowledge at lower price points, the
at the top of your funnel. middle of your funnel starts to fill.
have a huge impact on your
profitability and the success You need to first ‘cast a wide net’ by You can make money while earning
of your business. By Small spreading your message to as many the trust of clients and prospects
Business Coaching Expert people in your target audience as by providing low to medium priced
Jan Marie Dore. possible. This would include prospects, options for them to try your services.
current clients and former clients. You Examples of mid-priced options would
want to target your message so that be an e-book, information booklet,
mostly ideal prospects enter the top workbook, audio programme, group
Jan Marie end of the funnel. coaching programme, subscription

Dore A great way to do this is by offering


e-course, teleclass or in-person group
training, or assessments. Only then do
something free or at an extremely you promote your higher end services,
low cost, such as an article, an for example, your 1-1 services,
A basic marketing concept that ezine, special report, e-course, audio weekend workshops, or home study
can have a huge impact on your download, a talk or a teleclass. The programme packaged with audio
profitability and the success of your purpose is to entice them to allow recordings.
business is ‘The Marketing Funnel’. you to add them to your database and
It makes it easier for prospects to make contact them again. This introduces What’s in your marketing funnel?
the decision to buy so your business you to prospects and provides an


becomes more profitable and you don’t opportunity for you to demonstrate Take out a sheet of paper, draw a
have to work so hard to make sales. your expertise. funnel shape, and list the products and
services you currently offer. Do you see
Many service professionals struggle any gaps in your offerings from free
with converting prospects directly into to high priced? Determine how to plug
high paying clients. They make the the holes by adding more product and
mistake of trying to sell their high-end You can make money service offerings and a range of pricing
services without first developing a while earning the trust of options.
relationship with potential clients. The clients and prospects by
second mistake they make is to offer Make it easy for prospects to make
only a high priced service without any
providing low to medium the decision to buy so your business
priced options for them to becomes more profitable and you don’t


lower priced options.
try your services. have to work so hard to make sales.
Marketing experts suggest that we
provide an opportunity for people to You absolutely want to put this strategy
experience our services and expertise of The Marketing Funnel into action in
at different price points. The theory Then, guide them through the funnel. your professional service business!
behind the marketing and sales funnel
- sometimes called a ‘pipeline’ – is that Once prospects have experienced FURTHER INFORMATION
we offer something free at the top end your expertise and start to know, like,
Jan Marie Dore, MCC is ‘The Professional
of the Marketing Funnel, then a mid- and trust you, they are more likely to
Women’s Success Coach’ and the
priced option, and finally your highest open their wallets and spend more
founder of Femalepreneurs.com. She
priced services and products at the money on your services and products.
is known internationally as a Small
bottom of the funnel. Each level of the funnel as you guide
Business Coaching expert, speaker,
prospects through represents increased
and author, who helps independent
Here’s what you do to implement this familiarity and the potential for
service professionals attract more clients
Marketing Funnel strategy: increased profits.
and earn a substantial income. Visit
her learning community and get free
First, get lots of prospects in the You offer your higher priced services
marketing resources for self-employed
funnel. and products only after they have
professional women at
sampled the lower priced option. As
www.femalepreneurs.com.
If you picture your funnel with the wide you provide several opportunities for

PERSONAL SUCCESS - OCTOBER 2007


BUSINESS BUILDING 23

FIX THE HOLES IN YOUR MARKETING FUNNEL

Fix The Holes In Your Marketing Funnel


Is your Marketing Funnel You may have gaps or ‘holes’ on any • Ineffective text copy on your
leaking? Entrepreneur, author of three levels. See if you can spot any website may cost you a sale every
‘holes’ in your funnel: time.
and business advisor Milana
• No enticing bonuses for your
Leshinsky reveals how to On ‘Free’ Level: products to increase the chance of a
identify and fix the holes in • Signature at the bottom of your quick and easy sale from an excited
your Marketing Funnel. articles isn’t effective enough. It customer.
talks about you instead of your • Pricing problems - too high or too
giveaway or an exciting feature on low. Test different price points and
Milana your website.
• You’re submitting your articles to
check out what competition charges.

Leshinsky places irrelevant to your business.


Instead of, or in addition to, generic
On ‘Well-Paid’ Level:
• Ineffective or no follow-up with
article directories, be sure to submit customers who purchase your
to handpicked highly targeted products. They may not even be
Every coaching business has a newsletters and websites. aware that you’re offering coaching
Marketing Funnel. The smoother • Article topics are not quite relevant and other services.
your funnel runs, the more efficient and to your target audience or to • Too many different coaching
successful your business is. Here is an your products. Don’t write about programmes and options
example of how your funnel may look: your trip to Thailand and expect confuse and overwhelm potential
prospects to contact you about clients. Choose one or two main
coaching. This rarely happens. coaching options and focus your
• You’re not capturing traffic from coaching page on it. List other
Free Teleclass Free E-Course
your website. Be sure to have a options on a different page for
Free Articles Free Newsletter Free Assessments mechanism to ask for your visitors’ those who’re interested.
contact information, or you lose • Ineffective or too short sales copy
many potential customers. for the coaching programmes or
• Your free giveaway on the website
FREE isn’t enticing or relevant enough.
services. Remember, the higher the
price, the longer your sales letter
Make sure your freebie is worth at should be.
Paid Seminars Workshop least £10 if they were to buy it. • Coaching fees too high or too low.
Audio Products Manuals Books E-Books • You’re not following up with people Ask your clients or customers what
who request free information. Use they think you should be charging,
auto responders to send out a and check out your competition.
PAID sequence of lessons, tips or articles. • Wrong target market, no money
• Your follow-up messages have for high-ticket items. This one will
no call to action. Be sure to invite cause your revenue to stay low no
Group Coaching One-on-one Coaching people back to your website, matter what else you do.
Coaching Programmes
check out a product, sign up for
a teleseminar, or enrol into a Spotted any ‘holes’ in your marketing
WELL coaching programme. process? My recommendation is to fix
PAID • Newsletter is not doing its job them one at a time and test for at least
at bonding with your readers a week. Otherwise, you won’t know
and developing a long-lasting which fix ‘magically’ worked!
relationship.
Notice that there are three levels - free, • Your website isn’t content rich to FURTHER INFORMATION
paid and well paid. Many coaches skip generate outside links and referrals.
Milana Leshinsky, entrepreneur
the ‘paid’ level entirely, and try to Add more articles and resources to
and business advisor is the author
sell their high-ticket items (coaching) fix this ‘hole’.
of Coaching Millions: Help More
to those who just requested free
People, Make More Money, Live Your
information. Other coaches don’t have On ‘Paid’ Level:
Ultimate Lifestyle. Visit her website
the ‘free’ level in place, and wonder • Too many product offers on your
to get a 47-page free excerpt from
why their lead generation doesn’t work website dilutes the focus and
her book at www.milana.com.
well. overwhelms the potential buyer.

OCTOBER 2007 - PERSONAL SUCCESS


My Day
Diana Theodores combines her experience as an international
performer and Theatre Director with her Personal Performance
Coaching and NLP skills to help every client fulfil their purpose.

words – to ‘act as if’. Do you think these Essentially, I spend my work time in a
Diana are relevant skills for everyone in their
work and in their life? You bet!
cycle of preparing material for clients,
delivering the work, networking and
Theodores The more I learned about training
recruiting new clients. Besides my work I
love spending time with my friends and
and coaching needs in the corporate having adventures. I am grateful every
world the more certain I felt about the day for all the joy and fullness in my life.
As a kid growing up in New York, I application of these skill sets from The older I get the more full of wonder
was raised on a diet of inspirational theatre to personal and organisational I feel.
performances. The performers invested development.
100% in the moment and reached I’m based in London but work all over
everyone in the audience. When I left With the help of a business start- the UK and also do some work in Ireland
the ballet or the theatre or the concert up grant specifically for arts-based and in Canada. As an American ex-pat
hall after these performances, I saw the entrepreneurship, I co-founded a who has lived in Europe for many years,
world differently. I experienced a new company called Theatre 4 Business I now want to create a client-base in the
key in the song of my life. I felt ‘more’ – a partnership of coaches, trainers, US in order to see more of my family.
in every way – more alive, more hopeful, and facilitators - all with backgrounds It will mean dividing my time between
more motivated, and more passionate. in the theatre arts. We have our own here and there. If anyone reading this
individual practices and we co-facilitate lives a dual residency life please get in
As a result of these formative on some programmes. Having a team touch. I love hearing stories about other
experiences, I spent the next 25 years of collaborators can act as a rich and people’s lifestyles and how they pursue
working internationally in professional supportive resource for continuous their dreams.
dance and theatre. Then four years ago, learning – through skills exchange, peer
with my sons grown and gone and my observation and creative brainstorming. One of the greatest choreographers of
life entering a new stage of portability, the 20th century, Pina Bausch said, ‘I’m
I decided I wanted a career makeover. I The learning trajectory has been not interested in how people move, I’m
wanted to use my experience as a theatre enormous fun. I have experienced interested in what moves them.’ And
professional in a new way. I attended creating a customer service ‘musical’ this is what inspires me as an Executive
The Coaching Academy’s Diploma in with a staff of butchers in a gigantic Performance Coach and Programme
Coaching course and had a big ‘Aha!’ freezer amidst tomorrow’s tenderloin Facilitator: helping people connect to
moment. I came away fired up with loads tips, company team building events what moves them, to their creative core,
of ideas about how to move forward. in teepees in the Canadian Rockies, to the well-spring of powerful forces and
coaching CEOs through presentations energies within them that make them
The connections between the world of powerful messages on big stages, who they are at their best as leaders,
of theatre and the world of executive running creativity and personal team players and human beings.
coaching create a beautiful, ecological development retreats, delivering
bridge. As a Theatre Director, my role corporate programmes on high impact If all the world’s a stage then the
was to enable a performer to ‘grow’. performance and creative leadership, as greatest role you will ever get to play is
I had to hold a space of listening, well as working with many clients in 1:1 yourself. Helping people shine in that
observing, asking questions, and personal performance coaching. role gives me a great passion and sense
challenging the performer to search of purpose in life.
for meaningful, personal connections I’m one of those annoying people who
to the material. I was also responsible wake up full of energy. I begin my day
for creating effective rehearsals to at around 7 a.m. with a combination of
FURTHER INFORMATION
get the best possible results within yoga stretching and a meditation or I Diana Theodores, PhD, is a Personal
a tight timeline. I also worked very put on some music and dance. Then I Performance Coach, Facilitator and
physically with performers because usually have a light breakfast and walk Speaker and a certified NLP Coach.
they had to be ‘expressive instruments’ to my local gym for a 30-minute circuit. For more information visit her website
of communication and so trained to My favourite bit is the trampoline. www.theatre4business.com, email
connect their body, voice and breath Jumping up and down makes me feel diana@theatre4business.com or contact
and to put their belief behind their like a carefree kid! her on (+44) 0781 337 8392.

PERSONAL SUCCESS - OCTOBER 2007

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