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    Lucky Singh
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    Maruti has come a long way in maintaining its market leader position despite wide fluctuations in the market situation. The application of information sciences to the logistic function has had a major impact on added value in the value chain. Maruti has over 45 developers who have developed the infrastructure for knowledge management intranet portal using Microsoft Sharepoint software.

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    Maruti has come a long way in maintaining its market leader position despite wide fluctuations in the market situation. The application of information sciences to the logistic function has had a major impact on added value in the value chain. Maruti has over 45 developers who have developed the infrastructure for knowledge management intranet portal using Microsoft Sharepoint software.

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    Отметить как неприемлемый контент
    29 просмотров3 страницы

    MIS

    Загружено:

    Lucky Singh
    Maruti has come a long way in maintaining its market leader position despite wide fluctuations in the market situation. The application of information sciences to the logistic function has had a major impact on added value in the value chain. Maruti has over 45 developers who have developed the infrastructure for knowledge management intranet portal using Microsoft Sharepoint software.

    Авторское право:

    Attribution Non-Commercial (BY-NC)
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 3

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    Maruti has come out as a pioneer in the field of automobiles in India; not only did it
    develop the first fuel efficient, light weight family car but it has also brought about major
    changes is the fields of logistics and supply chain management. The company developed
    new systems for transportation of vehicles, new modes of transportation, effective ways of
    delivering damage free vehicles to the customers, and most importantly, introduced the
    buyer to new standards of customer service.
    Maruti has come a long way in maintaining its market leader position despite wide
    fluctuations in the market situation. The factors that have contributed to the ability of
    Maruti to adapt to these changes are mainly:
    Ê strong corporate culture with discipline as the mainstay
    Ê n efficient and quickly adapting information system
    Ê ^oung and dynamic employees
    Ê responsive and fast developing infrastructure
    In a competitive and uncertain market scenario in which the customer has also become
    more Knowledgeable and demanding. The customer order administration and delivery
    process are as important as the product quality and product range offered. Customer
    satisfaction is largely dependent on an efficient customer service process comprising
    proper communication, problem solving to the desired level and expectation of the
    customer.
    The application of information sciences to the logistic function has had a major impact
    on added value in the value chain. 
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    Ê More accurate and rapid information flows
    Ê Improved logistic system productivity
    Ê Closer relationship with the dealers and customers
    Ê Improved cash flows
    Ê nd more accurate forecasting methods.

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