3. What is TMF NGOSS, TAM, SID, Frameworx? What problems do they help solve?

TM Forum’s Frameworx is the key enabling technology for service providers who are
rationalizing their IT architectures to support rapid service deployment and to drive down
operational cost.

Frameworx provides an industry agreed, service-oriented approach for rationalizing operational

IT, processes, and systems. Service Providers that adopt Frameworx significantly reduce their
operational costs and improve business agility.

Frameworx encourages business agility through re-use, essential in today’s market where
service providers need to deliver new services rapidly and increase revenues in the face of
changing value chains and technologies.

The Application Framework uses common industry language and builds on TM Forum
Frameworx, particularly the Business Process Framework (eTOM) and the Information
Framework (SID). It also recognizes managed resources, including network-based resources,
content servers, Intelligent Network platforms, and related network control technologies (such
as element management systems), as well as the management applications infrastructure fabric
(e.g., bus technology or business process management engines).

The Application Framework provides a business requirements and solution design perspective
for applications that are built or procured by the enterprise and allows a company to advance
their insight into the design and implementation of management solutions.
The Application Framework (TAM) provides a common language for communities who specify,
procure, design, and sell operation and business support systems, so that they can understand
each other's viewpoints.

It is a practical, everyday working guide to position and navigate the complex management
system landscape. It is not prescriptive or mandatory; however, it does provide a way to
compare current implementations with an idealized approach.
The Application Framework breaks out functional areas for Fulfillment, Assurance, and Billing,
including:

• Customer Management
• Service Management
• Resource Management
• Supplier/Partner Management
• Enterprise Management

The Application Framework uses common industry language and builds on TM Forum
Frameworx, particularly the Business Process Framework (eTOM) and the Information
Framework (SID). It also recognizes managed resources, including network-based resources,
content servers, Intelligent Network platforms, and related network control technologies (such
as element management systems), as well as the management applications infrastructure fabric
(e.g., bus technology or business process management engines).

The Application Framework provides a business requirements and solution design perspective
for applications that are built or procured by the enterprise and allows a company to advance
their insight into the design and implementation of management solutions.
The Application Framework is divided into seven horizontal layers—consistent with the
Information Framework (SID). It is also divided into four vertical columns—consistent with the
Business Process Framework (eTOM). Each box on the map represents a level 1 application
such as Customer Order Management or Bill Calculation. The Framework is further
decomposed into lower levels of functionality.
The Information Framework (SID) provides an information reference model and common
vocabulary from a business perspective. The Information Framework covers all the information
required to implement service provider Business Process Framework (eTOM) processes.

The Information Framework focuses on “business entity” and associated attribute definitions. A
business entity is a thing of interest to the business, such as customer, product, service, or
network. Its attributes are facts that describe the entity. Together, the definitions provide a
business-oriented perspective of the information and data needed to run your organization. In
short, the Information Framework provides the model that represents business concepts and
their characteristics and relationships, described in an implementation-independent manner.

The framework is a layered model which partitions the shared information and data into eight
domains. At the top layer (Level 1), each of the eight information domains is aligned with the
Business Process Framework (eTOM). Within each domain there is a high degree of cohesion
between the business entities; and between the domains, there is a loose coupling. This
arrangement enables segmentation of the total business problem into manageable pieces and
allows resources to be focused on a particular area of interest. In other words, for a particular
business process that you are automating, you can identify the information within the
Framework that is needed to support that process.

Within each domain, business entities known as “Aggregate Business Entities” (ABEs) are
defined. ABEs may contain smaller ABEs related to their respective areas. Each ABE contains
finer-grained business entities and their associated attributes.

In order to provide a single framework to harmonize all information models across the industry,
the Information Framework Product and Service domains have been adopted by the ITU and
are included in the ITUT recommendation M.3190.

TM Forum Business Process Framework (eTOM) is a key element of TM Forum Frameworx. It

is the industry’s common process architecture for both business and functional processes. It has
been implemented by hundreds of service providers around the world.

Business Process Framework drives down operational costs by analyzing all facets of an
organization’s processes, thereby

• Eliminating duplication
• Identifying missing process steps
• Expediting new development
• Simplifying procurement

TM Forum’s Solution Frameworks (NGOSS) are the widely adopted set of standards and best
practices for transforming your business and operations. Using the Solutions Frameworks will
deliver a many times over return on investment through application to business and technical
challenges, for example:

• rapidly drive down operational costs through industry-proven business process

optimization techniques
• streamline software development by enabling unprecedented reuse and risk reduction
• sharply reduce full lifecycle systems costs through standardization of interfaces
• revolutionize procurement processes through creation of a common language
• dramatically improve time to market for new services by enabling step-by-step
implementation of service-oriented enterprise architectural concepts

7 .What are the key considerations while designing an integrated NMS for a Telco?

• Reducing Mean time to detect Fault using Fault Localization , Fault Correlation ( within
and across a technology domain ,)
• Reducing Mean Time to Understand a Network Problem
• Reducing Mean Time To Repair
• Increasing responsiveness to Customers
• Proactive Fault Management
• Customer Impact/Service impact Detection for Faults
• Improving Efficiency in a Multi Vendor Network
11. What are the advantages of Integrated network managers over single vendor
NMS/EMSs?

There tend to be multiple Network Management Systems in a Telecom Network-one for each
equipment type and vendor, e.g. An NMS for a Lucent Switch, another NMS for a CDOT Switch
and likewise for each vendor of Transmission equipment. To avoid conflicts between them an
integrated network management was created.

The following are the advantages of integrated network management over single vendor
NMS/EMS.

• The Integrated NMS is the Manager of Managers that interfaces to the Multiple
EMS/NMS and gives a uniform view across the network and services

• Enhance network operations organization ability and scalability to manage rapid growth
rates in customers and service lines

• Provide network operations efficiencies so as to minimize or eliminate delays in fault

discovery, impact assessment and troubleshooting processes.
• Proactively monitor a heterogeneous multi-vendor network comprising of access,
switching, routing and transmission elements.
• All Networks are connected to the network manager via the Data Communication
Network (DCN), which is a major network in it‟s own right

• Reduces Mean time to detect Fault using Fault Localization , Fault Correlation ( within
and across a technology domain ,)
• Reduces Mean Time to Understand a Network Problem
• Reduces Mean Time To Repair
• Increases responsiveness to Customers
• Proactive Fault Management
• Customer Impact/Service impact Detection for Faults
• Improving Efficiency in a Multi Vendor Network