DETAIL INDEX AN INTRODUCTION TO MANAGEMENT DEFINITIONS OF MANAGEMENT MEANING OF MANAGEMENT 1. Management as a Process 2. Management as a Discipline 3. Management as People 4. Management as a Career CONCEPTS OF MANAGEMENT 1. As Viewed By the Economist 2. As Viewed By a Specialist in Administration and Organization 3. As Viewed By a Sociologist IMPORTANCE OF MANAGEMENT SCOPE OF MANAGEMENT MANAGEMENT IN PROFIT- SEEKING ORGANIZATIONS = Large Businesses: * Small And Start-Up Businesses: * International Management: MANAGEMENT IN NON-PROFIT OR: = Government Organizations "Educational Organizations "Health Care Facilities = Management In Non-Traditional Settings Planning Organizing Leading Controlling MANAGING: SCIENCE OR ART? THE SCIENCE AND THE ART OF Wi AGEMENT * The Science Of Management * The Art Of Management MANAGER THE FUNCTIONS OF MANAGEMEN? /,ROCESS OF MANAGEMENT .DETAIL sNDEX HOW TO BECOME A MANAGER(14 KINDS OF MANAGERS = Strategic / Top Managers = Tactical Middle Managers «Operational / First Line Managers MANAGERS IN DIFFERENT AREAS OF. THE ORGANIZATION = Marketing Managers = Financial Managers = Operations Managers = Human Resource Managers «Administrative Managers = Other Kinds Of Managers BASIC ROLES OF MANAGER = Interpersonal Roles = Informational Roles = . Decisional Roles SKILLS OF MANAGER iz 1. Technical Skills 2. Human Skills / Interpersonal and Comins 3. Conceptual and Decision Skills 4, Diagnostic Skills 7 5, Analytical Skills 6. Qi Computer Skills UALITIES OF A MANAGER 1. Historical Knowledge 2. Psychological Understanding 3. Social Scientist 4. Social Systems Specialists 5. Logician 6. Part Mathematician 7, ‘The Communications-Center u NIVERSALITY OF MANAGEMENT ARGUMENTS IN FAVOUR OF UNIVERSALITY 1. Common Problems of Effective Use of Inputs 2. Distinction between Fundamentals and Techniques 3, Management as a Process + ARGUMENTS AGAINTS UNIVERSAL!-Y: 1. Differences in Philosophies 2. Differences in Objectives 3, Differences in Culture ee 38Detar. INDEX a COORDINATION NATURE OF COORDINATION * CHARACTERISTICS = TYPES OF COORDINATION 1. Vertical And Horizontal Coordination 2. Internal And External Coordination = PRINCIPLES OF COORDINATION 1. Principle of Direct Contact 2. Principle of Continuity 3. Principle of Early Start 4. Principle of Reciprocal Relationshiy = TECHNIQUES OF COORDINATION OBJECTIVES OF COORDINATION = COORDINATION AND COOPERATION CHAPTER -2 THE EVOLUTIONS OF MANAGEMENT ™ CLASSICAL APPROACHES 1. Systematic Management: 2, Pre-Sclentific Management: «Henry R. Towne: 3, Sclentific Management: =. Fredrick W. Taylor «The Gilbreths = Henry Gantt 4, Administrative Management: * Henri Fayol v Human Relations Management: =. Elton Mayo CONTEMPORARY APPROACHES (1) Quantitative Management (2) Organizational Behavior (3) System Theory, And (4) The Contingency Perspective. CHANGE AND THE FUTURE MANAGEMENT 1. Globalization 2. Total Quality 3. Re-Engineering 4. An Bye on the Future