I.

Name of Company: Innodata

II. Address of the Company: Mandaue City, Cebu

III. Date Visited: February 9, 2011

IV. History of the Company:

Innodata Corporation was founded in 1988 in New York City to provide digitized content
as the Internet was emerging from its scientific roots to become an important commercial and
social force. The company created quality assurance and audit procedures that became an
industry benchmark. By 1992, the year the company went public, Innodata had grown to more
than 1,000 employees worldwide. Advances in telecommunications infrastructure allowed it to
establish centers of highly trained personnel in Asia to support North American and European
operations. Major publishers, including Grolier (now Scholastic Corporation) and Reed Elsevier,
turned to Innodata for content services. Throughout the decade, its growing roster of blue-chip
publishing clients led to opening major facilities in the Philippines, Sri Lanka and India. In 2001,
Innodata acquired Isogen International and integrated both company’s content management
and publishing technologies, structured information standards and outsourcing services. In
2003, the name of Innodata Isogen Inc. was formally adopted to reflect the full range of
consolidated offerings in Content Supply Chain Optimization. In 2007, the company achieved
General Services Administration standing as a provider of content related professional services
to government agencies. Recently, the company was named one of the top ITeS and BPO
companies in India by D&B India and listed as a leading provider of outsourcing solutions by the
International Association of Outsourcing Professionals.

V. Major & Minor Products: Out Sourcing, editorial, indexing, abstracting, production
services, data entry, and scanning. Computer connected (such as LAN and ISP),
Mainframe computer, Software Applications.

VI. System Application:

Oracle, Database management system, and other programming languages

VII. Major Problems:

• Virus

• Hacking

VIII. Learning Experience: Innodata is one of the interesting company that we have visit
in our tour because they will accept employees that have any kind of fields that
he/she finish. This company also is an out sourcing company.

IX. Picture of Tour:

 I. Name of the Company: Convergys

II. Address of the Company: Labangun, Cebu City

III. Date Visited: February 10, 2011

IV. History of the Company:

Is a global leader in relationship management. We provide solutions that drive more

value from the relationships our clients have with their customers. Convergys turns these
everyday interactions into a source of profit and strategic advantage for our clients. For more
than 30 years, our unique combination of domain expertise, operational excellence, and
innovative technologies has delivered process improvement and actionable business insight to
marquee clients all over the world. Convergys has approximately 70,000 employees in 68
customer contact centers and other facilities in the United States, Canada, Latin America,
Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio.

V. Major and Minor Products:

• Contact Center Software Products

 Intervoice Voice Portal

 Edify Voice Portal
 Intervoice Advances Notification Gateway
 Intervoice IP Contact Center
 Intervoice Banking

•Smart BSS Application

•Intervoice Media Exchange w/ Home zone
VI. System Application:

Servers and workstations

VII.Major Problems:

So far there has been no so much of a major problem in their company

VIII. Learning Experienced: I learned that Convergys is an outsourcing company and

Convergys is one of the call center agents company in Cebu.
IX. Tour Picture:
 I. Name of the Company: Accenture

II. Address of the Company: Cebu City

III. Date Visited: February 11, 2011

IV. History of the Company:

Established in 1989 primarily as a technology consultant and systems integrator,

Accenture soon began offering a new breed of business integration solutions to clients—
solutions that aligned organizations' technologies, processes and people with their strategies.
Throughout its history, Accenture has expanded its offerings and capitalized on evolving
management trends and technologies to benefit its clients. The company pioneered systems
integration and business integration; led the deployment of enterprise resource planning,
customer relationship management and electronic services; and has established itself as a
leader in today's global marketplace. Today Accenture is a global management consulting,
technology services and outsourcing company, with net revenues of US$21.6 billion for the
fiscal year ended Aug. 31, 2010.

V. Major & Minor Products:

Management Consulting, Technology Consulting, Technology and IT Outsourcing group.

VI. System Application:

Oracle, Programming Language

VII. Major Problems:

Accenture has not yet encountered any major problem in the company since it is one of the
most successful and stable company in the world.
 VIII. Learning Experienced:

Accenture is the company that I like most because Accenture value their costumer as long as
their employees’. By having many kinds of sports depending on the employees interest. This
company also is an outsourcing company.

IX. Picture of the Company:

I. Name of the Company: PAGASA (Philippine Atmospheric, Geophysical and

Astronomical Services)

II. Address of the Company: Mactan, LapuLapu City

III.Date Visited: February 9, 2011

IV. History of the Company: The Philippine Meteorological Service began more than
a century ago. Prior to this date, meteorological observations were being made by
the Jesuit Fathers. The systematic recording of meteorological observations started
on this date. A Spanish royal decree recognized the observatory as an official
institution of the government.

V. Major and Minor Products or Services

• Undertakes continuous monitoring, analysis and prediction of atmospheric conditions

and issues forecasts daily for the general public, shipping and civil aviation.

VI. System Application / Computer Application

• Meteorological Satellites

• Database for real-time collection of high-quality meteorological data

VII. Major Problems Indentified

 • Weather forecasts are not 100% accurate.

• Needs continuous monitoring and analysis of atmospheric conditions for the safety of the
general public.

VIII. Learning Experience:

PAGASA is really interesting since they observe the weather to let the people know of the
upcoming calamities. Especially to the speaker that we have in that day he is very funny and he
explains how PAGASA works clearly.

Picture of Tour:

I. Name of the Company: CEBU MITSUMI INC.

II. Address of the Company: Sabang, Danao City, Cebu

III. Date Visited: February 10, 2011

IV. History of the Company:

Mitsumi is a Japanese manufacturer of consumer electronic components, founded in

1954. It is engaged in the manufacture and sale of products related to semi-conductor, power
supply, hi-frequency, and optical communication markets.

V. Major and Minor Products or Services

The products of the company include:

• integrated circuits (ICs),

• PVC, magnetic heads,

• floppy disk drives,
• flexible circuit printed CD-ROM drives,
 • optical heads for CD-ROM,
• Data-Deck Mech. for data streamers
• hard disk drives and magnetic drums
• Game controllers,

• Switches,

• Modules,

• Cordless phone RF modules,

• RF modulators,

• GPS equipment,

• Keyboards, Connectors and amongst others.

VI. System Application / Computer Application

• IT Generators, 19000 KVA (capacity)

• OS : Red hat Linux, Windows 2000

• DBMS : Oracle log, DB2/400

VII. Major Problems Indentified

Economic problem is their major problem encountered in the company because when
economic problem gets worst, they had to lessen their working days to resolve scarcity that will
greatly affect the production and distribution of their products.

Learning Experience

I learned that mitsumi focuses on products that are of technical use like chips, circuits,
and motors ant etch. Mitsumi have many girls’ employees. They prioritize girls to become they
employees because girls have more qualification to do the job.

Picture of Tour:
St. Michaels College
Iligan City
Cebu Plant Tour Report

By:

Rolly N. Balongag