IASMS- DISSERTATION

2010 [DISSERTATION GUIDELINES ]

MANUAL
FOR PREPARATION OF DISSERTATION

IV SEMESTER,M.B.A
(12 Credits or 200 marks + 50 marks for VIVA-VOCE)

INDIAN ACADEMY
SCHOOL OF MANAGEMENT STUDIES(IASMS)
Hennur Cross, Hennur Main Road
Bangalore-560 043

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CONTENTS

1. INTRODUCTION

2. REGULATIONS

3. NUMBER OF COPIES TO BE SUBMITTED

4. ARRANGEMENT OF CONTENTS

5. MAJOR TYPOLOGICAL INSTRUCTIONS WITH REGARD TO MAIN TEXT

6. PLAGIARISM

Appendices

1. Proposed Titles for Dissertation

2. Registration Proforma for Dissertation
3. Format of Synopsis
4. Cover & Title Page
5. Certificate from the Guide and Principal
6. Declaration of the Student
7. Table of Content
8. List of Tables
9. List of Figures
10. List of Referencing

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1. INTRODUCTION
The M.B.A course of Bangalore University requires every student to prepare a dissertation
on a live/latest business/management problem/issue as a partial fulfillment of the course. As
this dissertation exposes students to real life management issues and it is equivalent to 12
credits or two elective courses, it must be carried out with all seriousness and exemplary
commitment with a mark of distinct quality. This manual is prepared by IASMS with an
intention to depict clearly how the report should be prepared.

2. REGULATIONS

2.1 Dissertation: The dissertation will start at the commencement of IV semester and be
submitted well before the end of IV semester. Dissertation is of 12 Credits, which is
equivalent to 2 elective courses. Thus the choice of topic and depth of the subject are
significant, keeping in view the weightage, work load and learning experience. During the III
semester itself, the topic for dissertation needs to be finalized. The student shall be
encouraged to choose a topic for dissertation in the areas of specialization. Nonetheless, the
research committee suggests the students a few topics within the specialization (See
Appendix 1).
2.2 The topic selected for dissertation shall be an issue oriented or a problem specific in a
market/industry/business.

2.3 As and when the topic is chosen, the student shall submit a duly filled in Registration
Proforma (Appendix 2) for dissertation work to the guide for comments and finally be
approved by the guide and research supervisor

2.4 It will be prepared under the supervision of a recognized faculty guide.

2.5 The dissertation must be submitted well before the end of IV semester.

2.6 Dissertation carries a maximum of 200 marks and viva-voce carries a maximum of 50
marks.

2.7 The topic for dissertation and finalization of the proposals is not only the starting point,
but also the crucial phase of dissertation; students are expected to first get in touch with
respective guides and discuss their draft proposal. The final synopsis must be approved by
their faculty guide. The submission of synopsis must be as per the time schedule and
format as it has to be submitted to the University well in advance (Format of Synopsis:
Appendix 3).
2.8 Maximum of two students shall be permissible to do the dissertation in the same topic of
similar market/industry/business. In this circumstance, these students should ensure that the

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research site/region/samples are entirely different. Topic shall be allotted on first come first
serve basis. Dissertation on issues or problems in industry is preferred. Associates or
representative companies, branches, partnership and proprietary concerns, dealers are
not permitted.

2.9 Students shall have regular interaction with the faculty guides in order to have
understanding of nature, scope, relevance, suitability, research objective and design, schedule
and importance of research. Students need to substantiate these important components which
normally decide the quality of dissertation.

2.10 The students shall submit the proforma for registration, synopsis and manuscripts of
different chapters within the time schedule as instructed by the respective faculty
guide/coordinator/director. The faculty guide shall monitor the progress of his/her student in
all respects like finalization of the dissertation proposal, typology, methodology, data
analysis, inferences, discussions and report writing. The faculty guide shall necessarily
approve the questionnaire/interview schedule. The faculty guides are authorized to reject the
dissertation if it does not meet his/her expected standard quality or the guidelines.

3. NUMBER OF COPIES TO BE SUBMITTED

Three hardbound copies of dissertation along with soft copy (CD) have to be submitted.
Spiral binding, plastic comb binding will not be accepted. The office shall send (i) One
copy to the library; (ii) one hard copy and the soft copy to the University for evaluation;
(iii) other copy to the student concerned.

4. ARRANGEMENT OF CONTENTS
Dissertation should be as per the following format and size. The sequence given below
should be strictly followed:

• Cover Page & Title Page

• Certificate from the Guide & Principal
• Declaration
• Acknowledgements
• Abstract
• Table of Contents
• List of Tables
• List of Figures
• Chapters*
• References
• Appendices

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4.1. Cover Page & Title Page: A specimen copy of the cover page & Title Page of the
dissertation are given in the specimen of prefatory items (See Appendix-4)
4.2. Certificate: The Certificate shall be on the Letter head of Guide in one and a half line
spacing using font style of “Arial Narrow” and Font size of 14 as per the format in Appendix 5.
4.3. Declaration: Declaration to be given by the student in one and a half line spacing using
font style of “Arial Narrow” and Font size of 14 as per the format in Appendix 6.
4.4. Acknowledgement: It should brief and should not exceed one page in one and a half
spacing using font style of Arial Narrow. Acknowledge the contribution of the Guide, Principal,
company executives, other faculty members, librarian, parents and job typing personnel and so
on as you like.
4.5. Table of Contents: The title page, Certificate and Declaration will not find a place among
the items listed in the Table of Contents. The page number for the list of tables, list of figures,
list of abbreviations and acronyms and abstract, should be in lower case Roman letters. A
specimen copy of the Table of contents of the dissertation is given in Appendix 7.
4.6. List of Tables: The list should use exactly the same captions as they appear above the tables
in the text(See Appendix 8).
4.7. List of Figures: The list should use exactly the same captions as they appear above the
tables in the text (See Appendix 9).
4.8. Abbreviations and Acronyms: Expansion/explanation for abbreviation/Acronyms should
be written under this head.
4.9. Abstract: Abstract should be one page synopsis of the dissertation typed one and a half line
spacing, Font style Arial Narrow and Font size 12. Key words of minimum 5 should be given at
the bottom of abstract. The Abstract carries in sequence: Objectives(2 lines); methodology(three
lines); major findings (10 lines) and conclusions with suggestions(5 lines). Nonetheless, abstract
should not exceed two paragraphs.
4.10. Chapters: The chapters may broadly be divided into Five as follows:

CHAPTER NO. CONTENTS PAGE NO

1 Introduction 01 – 15

2 Review of Literature & Research Design 16 – 25

3 Profile of the Industry/Business/selected Organisations 26 – 35

4 Results, Analyses & Discussions 36 – 75

5 Summary of Findings, Conclusions and Recommendations 76 – 90

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The each and every chapter aforementioned should have the following sub-divisions:

4.10.1. Introduction: Introduction includes

About the broad area of the topic chosen

About the specific area of the topic chosen

About the topic
4.10.2. Review of Literature & Research Design

Introduction

Review of Literature

Statement of the Problem

Scope of the Study

Objectives of the Problem

Hypotheses

Operational Definitions of Concept

Methodology

Limitations of the Study

Chapter Scheme
4.10.3. Profile of the Industry/Business/Selected Companies

4.10.4. Results, Analyses & Discussion

4.10.5. Summary of Findings, Conclusions and Suggestions

Summary of Findings

Conclusions

Suggestions, and

Policy Implications & Scope for Further Study

5. MAJOR TYPOLOGICAL INSTRUCTIONS WITH REGARD TO MAIN TEXT

The students are required to adhere to the following instructions.

1. Typing should be done on one side of the A-4 size executive bond paper.
2. The left side margin should not be less than 1.5 inches, the right top and bottom
margin should be 1 inch.
3. The text of the project should be double spaced; quotations and foot notes should be
in single space.
4. Chapter heading should be capitalized and should be kept at center. Section heading
& subdivision headings should be typed on the left hand margin in title case, say for
example, Foreign Direct Investment.
5. Tables, graphs and diagrams should have respective number, captions and source.
6. All pages in main text except prefatory items should carry the Arabic numerals placed
on the bottom at the centre. As already mentioned, Title page, Acknowledgement,
Table of contents etc. should be numbered in lower case Roman numerals.

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7. Numbering of chapters, divisions and sub-divisions should be done, using Arabic

numerals only. For example, sub-division 3 under division 5 of chapter 1 should be
numbered as 1.5.3.
8. Table and Figures appearing in the main text should have appropriate numbers and
captions. If there is a First table in Chapter Three, the number of Table should be
assigned as 3.1. Table and Figures should appear at the centre.
9. Endnotes should be numbered consecutively within each chapter or throughout the
entire report. Citations on the main text should carry the author(s)’ name with year,
say for example, Selvam (2009) or (Selvam, 2009) as the case requires. The full
reference for the citation should contain full information for identifications, viz.,
author’s name, the title of the publication, year of publication, publisher’s name and
the place of publication and page number. Follow the Harvard system of reference
(Appendix 10).
10. Students are required to preserve the valued manuscripts(initial drafts) as the same
has to be produced during the Viva-Voce Examination if it is asked so.

6. PLAGIARISM

Any attempt to copy from another (present or Previous) student or to copy large chunks
from academic or other sources without approximately referencing those sources will
trigger the full weight of plagiarism procedures. IASMS/University will initiate stern
action.

All the material that relates to the dissertation, including completed questionnaires or
tapes from interviews, should be shown to the guide and be kept by the students until the
University has declared the results. Students are advised not to throw the material away
once their dissertation is submitted, as they might be asked to present it as part of the viva
voce before their Dissertation results are declared.

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Appendix 1

PROPOSED TITLES FOR DISSERTATION

The students shall select a few suggested topics of their interest and the same may be discussed
with the respective academic guide for finalizing the topic and to get approval for further process
of dissertation work. The students shall have an early start-up and finish their dissertation work
before the stipulated date.

Finance Topics
1. Working Capital Management in selective Manufacturing companies
2. Cash Management in selective Banks
3. Receivables Management in selective companies
4. Inventory Management in selective Manufacturing companies
5. Inventory Management in selective Trading Companies
6. Stock Market analysis in selective listed companies in a particular stock exchange
7. A comparative Stock Market analysis in selective listed companies in selective stock
exchanges
8. Online stock market analysis in selective listed companies
9. Derivative Stock Market analysis in a particular stock exchange
10. Financial Performance analysis in selective companies
11. Financial Performance analysis in selective banks
12. Financial Performance analysis in selective insurance companies
13. Portfolio plans analysis in selective companies
14. Portfolio plans analysis among investors
15. Mutual Fund Performance in selective MF Companies
16. Risk Analysis in Mutual Fund Companies
17. Risk Analysis in Stock Market in selective companies
18. Attitude of investors about various investment avenues
19. Risk analysis in Insurance in selective companies
20. Attitude of Investors on Gold & Silver investment in a selective area
21. Marketing of General Insurance services in selective Insurance companies
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22. Attitude of investors on the investment on Precious metals, Arts Objects and Antiques
23. A Study on Workings of Reserve Bank of India, Bangalore
24. Attitude of Public towards the usage of Banking Financial Instruments in a selective area
25. Marketing of Mobile Banking & Online Banking services in selective banks
26. A Study on workings of a selective bank branch
27. Attitude of investors towards Post Office Savings, Deposits and Bonds
28. Attitude of investors towards Stock Market & Gild Edged Securities Market
29. Attitude of public towards the usage of Electronic Purses (Debit Card & Credit Card)
30. Performance Accounting in selective companies
31. Attitude of Share Brokers towards the present Stock Market scenario
32. Human Resources Accounting & Audit in selective companies
33. Environomics & Environmental Audit in selective companies
34. Social Audit in selective companies
35. An in-depth analysis of financial statements of two or more manufacturing, retail, or any
sectors.
36. A study on MPBF- A study conducted of any two or more banks.
37. An empirical study on the impact of global crisis on Indian economy particularly with
reference to one or more Industry.
38. A Case Study on a particular Bank or FIs.
39. The study on trend in various types of Insurance of two or more Insurance companies.
40. An In-depth Analysis of State Budget and its implications on Industries and Individuals.
41. A study on performance/problems of small scale sector in Bangalore City.
42. A study on Credit card system of few banks and its analysis, impact on society.
43. A study on online Banking systems of a bank.
44. A study on SHG- Self Help Group Scheme promoted by and bank and its effectiveness.
45. A study on different leadership styles – contemporary issues.
46. Comparative study on loans and advances in any two banks or public sector v/s private sector
banks.
47. A study on Management Education in present day context. An In-depth analysis of few
institutes offering Management education.
48. A case study of Foreign Exchange Dealers/Money Changers
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49. A study on the Pre/Post crisis of real estate business in Bangalore city.
50. A study on FMGC- comparison of selected consumer goods by different companies.
51. Corporate Social Responsibilities – a case study of few companies in the City/State/Country.
52. An in-depth analysis of financial statements of two or more manufacturing, retail, or any
sectors.
53. A study on MPBF- A study conducted of any two or more banks.
54. An empirical study on the impact of global crisis on Indian economy particularly with
reference to one or more Industry.
55. A Case Study on a particular Bank or FIs.
56. The study on trend in various types of Insurance of two or more Insurance companies.
57. An In-depth Analysis of State Budget and its implications on Industries and Individuals.
58. A study on performance/problems of small scale sector in Bangalore City.
59. A study on Credit card system of few banks and its analysis, impact on society.
60. A study on online Banking systems of a bank.
61. A study on SHG- Self Help Group Scheme promoted by and bank and its effectiveness.
62. A study on different leadership styles – contemporary issues.
63. Comparative study on loans and advances in any two banks or public sector v/s private sector
banks.
64. A study on Management Education in present day context. An In-depth analysis of few
institutes offering Management education.
65. A case study of Foreign Exchange Dealers/Money Changers
66. A study on the Pre/Post crisis of real estate business in Bangalore city.
67. Corporate Social Responsibilities – a case study of few companies in the City/State/Country
68. Market liquidity of financial products
69. Project Complexity, Control and Performance
70. Cash management and financial analysis
71. Asset management
72. Global Economic Crisis and its Impact on Finance
73. Impact of Global Economic Crisis on Public Sector Undertakings or public Banking Sector
or private Banking Sector.

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Marketing Topics:
1. Marketing of banking services in selective banks
2. Marketing of Life Insurance services in selective Insurance companies
3. Marketing of Real Estate Business services in a selective area
4. Marketing of Investment Banking services in selective Financial Companies
5. Marketing of Venture Capital in selective Financial Companies
6. Consumer trends in retail sector/service sector
7. Store operations management;
8. Impact of Retail Layout and Design on retail business
9. Retail Selling Skills
10. Use of Technology(IT) in retail
11. Promotional strategies in service apartment hotels
12. Scope for laundry business in Bangalore city
13. Effectiveness of product mix in electronic goods industry
14. Effect of sales promotions in electronic goods industry
15. Effect of store image in consumer behavior in electronic goods industry/retail sector
16. A study on FMGC- comparison of selected consumer goods by different companies
17. Branding Products in Online Shops;
18. Types of Marketing Warfare Strategies;
19. How to Calculate Customer Lifetime Value;
20. The Phenomenon of Marketing Myopia;
21. How to Improve Marketing Effectiveness;
22. Marketing Customization
23. Marketing Strategies and Development
24. Assessing Risk in Introducing High Tech Products
25. Channel management and channel partner
26. The role of logistics in wholesale storage
27. M-commerce
28. A study on change mgt and its impact on system administration
29. The role of E-commerce on profitability
30. Global Economic Crisis and its Impact on Marketing Performance
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31. Overseas marketing of Indian movies

32. Electronic retailing/ E-tailing
HR Topics:
1. Effectiveness of Workers participation in……….
2. Consumer perception towards pricing policies of food products with special reference to
global chain of restaurants.
3. Trade unions and their role in IT sector
4. Code of Conduct of MNC’s
5. Corporate Governance: Applications and Impact
6. Cross Cultural, religious and racial Issues in MNC’s
7. An overall assessment on ethical programmes in Private Sector or Public Sector
8. Public Sector Vs Private Sector on effectiveness of ethical programmes
9. Ethical Training Programmes
10. Training and Development Programmes
11. Determinants of Executive Compensation
12. Development of Organizational Commitment
13. Emerging Alliances in Health Care
14. Employee Attitudes, Organizational Climate and Performance
15. Measures of Work-Family Conflict
16. Project Complexity, Control and Performance
17. Corporate Sector and Campus Placement: A Study with reference to Bangalore
18. Impact of Health and Wellness Programmes on Performance of employees
19. Global Economic Crisis and its Impact on Employees
20. Relationship between Community and Corporate Sector (Community Relations:
Strategies and Actions)
21. Social Responsibilities of Corporate Sector with reference to IT & ITES Sector
22. Competency mapping
23. Executive Talent Acquisition
24. HR audit
25. Human Resource Information System

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Appendix 2

Indian Academy
School of Management Studies (IASMS)
Hennur Cross, Hennur Main Road, Bangalore-560 043

Registration Pro-forma for Dissertation Work

1. Name of the Student :

2. Name of the Guide :

3. Proposed research area : HR/Marketing/Finance/System(Tick the appropriate)

4. Proposed research topic :

5. Write a brief note on your topic: (Minimum 150 to 200 words)

-----------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------
-------------------------------------------------------------------------------------------------
-------------------------------------------------------------------------------------------------
Student’s Signature:
Approved or Disapproved If it is disapproved, the reasons for revision
……………………………………………………………………………………………………..

………………………………………………………………………………………………………
Guide’s Signature with date

Research Co-ordinator’s Signature with Date

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Appendix 3

Format of Synopsis

 The synopsis should have minimum pages of 5 and should not

exceed 9.
 The first page carries the Name of the student, Registration
Number, and Title of the dissertation.
 The subsequent pages should contain:
o Statement of the problem
o Objectives
o Methodology
o Sampling
o Plan of Analysis, and
o Chapter Scheme

The synopsis should be neatly typewritten in A4 Size paper with 1 inch

margin on all the sides.

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PREFATORY ITEMS
Appendix 4
Cover Page & Title Page

A COMPARATIVE STUDY ON HUMAN RESOURCE INFORMATION

SYSTEM IN SOFTWARE INDUSTRY
< Font size Arial Narrow 18-All caps & Bold>

Dissertation submitted in partial fulfillment of the requirements for the

award of the Degree of <Font Size Arial Narrow 14>
MASTER OF BUSINESS ADMINISTRATION
of
BANGALORE UNIVERSITY
< Font size Arial Narrow 14-All caps & Bold>

By (Font Size 14-Italic)

Arpana, M.S. <Font size Arial Narrow 14-Title Case)
Reg. No. 08KSCM6005

Under the guidance of

Mrs. Sheeja, K. <Font size Arial Narrow 14-Title Case)
Asst. Professor <Font size Arial Narrow 12-Title Case)

INDIAN ACADEMY<Font size Arial Narrow 20-All caps& Color Bold)

SCHOOL OF MANAGEMENT STUDIES (IASMS)
Hennur Cross, Hennur Main Road, Bangalore – 560 043

2010–2011(Font Size 14)

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Appendix 5
Certificate from the Guide & Principal

INDIAN ACADEMY
School of Management Studies
Bangalore-560 043

Mrs. K. Sheeja Dr. Jesiah Selvam

Asst. Professor & the Guide Principal

CERTIFICATE

This is to certify that this dissertation report entitled “A Comparative Study on Human
Resource Information System in Software Industry”, which has been submitted in partial
fulfillment for the award of MBA Degree of Bangalore University, was carried out by Mr.
M.S. Arpana under the guidance of Mrs. Sheeja, K. This has not been submitted to any
other University or Institution for the award of any degree/diploma/certificate.

Date: Signature of the Guide

Place:

Signature of the Principal

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Appendix 6
Declaration of the Student

Ms. M.S. Arpana

IV Semester, MBA
Register No. xxxxxxxxx
Indian Academy School of Management Studies
Bangalore-560 043

DECLARATION

I hereby declare that this Dissertation entitled “A Comparative Study on Human Resource
Information System in Software Industry” submitted to the Bangalore University in partial
fulfillment of requirements of MBA Programme is a bonafide work carried by me under the
guidance of Mrs. Sheeja, K. This has not been submitted earlier to any other University or
Institution for the award of any degree/diploma/certificate or published any time before.

Date:
Place: Signature of the Student

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Appendix 7

Table of Contents

CHAPTER NO. PARTICULARS PAGE NO.

List of Tables
List of Figures
List of Abbreviations

1 Introduction
1.1 Management Information System: An Overview
1.2 Human Resource Information System in general and
with ref. to Software Industry across the World
1.3 Human Resource Information System in Indian
Software Industries.

2 Review of Literature & Design of the Study

2.1 Introduction
2.2 Review of Literature
2.2.1 Literature with reference to HRIS outside
India
2.2.2 Literature with reference to HRIS in India
2.3 Statement of the Problem
2.4 Scope of the Study
2.5 Objectives of the Problem
2.6 Hypotheses
2.7 Operational Definitions of Concept
2.8 Methodology
2.9 Limitations of the Study
2.10 Chapter Scheme

3 Profile of the Software Industry

3.1 An Indian Overview
3.2 Profile of the Selected Organizations

4 Results, Discussions & Analyses

5 Summary of Findings, Conclusions & Suggestions

5.1 Summary of Findings
5.2 Conclusions
5.3 Suggestions
5.4 Policy Implications & Scope for further Study
Appendices
References

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Appendix 8

LIST OF TABLES
Table No. Description Page No.

1.1 Number of Software Industries, 2009 09

2.1 Attrition Rate Among Top Executives 46

3.1 ………………………………………………….. ……

3.2 ………………………………………………….. ……

3.3 ………………………………………………….. ……

4.1 ………………………………………………….. ……

4.2 ………………………………………………….. ……

4.3 ………………………………………………….. ……

4.4 ………………………………………………….. ……

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Appendix 9

LIST OF FIGURES
Figure No. Description Page No.

1.1 Growth of Profitability, 2002-09 08

2.1 Net Capital, 2002-09 24

3.1 ………………………………………………….. ……

3.2 ………………………………………………….. ……

3.3 ………………………………………………….. ……

4.1 ………………………………………………….. ……

4.2 ………………………………………………….. ……

4.3 ………………………………………………….. ……

4.4 ………………………………………………….. ……

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Appendix 10

System of Referencing (Bibliography Style)

References should be indicated in your dissertation in the following format:

Books

Abraham, K. (2001) The Dynamics of Economic Reforms (Economic Liberalisation and

Political Transformation), New Delhi: McGraw Publishers.

Edited Volume

Aharoni, Y. (2009) “On Measuring the Success of Privatisation”, in Ramamurthi, R. and Vernon,
R. (eds) Privatisation and Control of State Owned Enterprises. Washington, D.C.: World Bank.

Journals

Boardman, D. and Vining, S. (1989) “Ownership in Competitive Environments: A Comparison

of the Performance of Mixed, Private and SOEs”, Journal of Law and Economics, April, Vol. 1,
No,32, pp.16-9.

Reports and Gazettes

Asian Development Bank (2008) India: Statistical Abstract 2008, April, 2008, Manila, ADB.

Newspapers and Magazines

Ahluwalia, M. (2003) ‘Some of the criticism directed at the IMF is not valid’, an exclusive
interview, D+C [Development & Cooperation], September, vol.30.

Websites

Ministry of Finance(2008) “Privatisation”, Viewed on 06/11/2003 in the MoF Website,

http://www.mof.in/~epa/Privatise/index.html.

Ram Mohan, T.T. (2004) “Privatisation in China: Softly, Softly Does it”, accessed on
02/10/2010 at http://www.iimahd.ernet.in/publications/public/Fulltext.jsp?wp-no=2004-09-04.

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