AN ENVIRONMENTALLY AND SOCIALLY, AWARE COMPANY

At Hero Honda, our goal is not only to sell you a bike, but also to help you
every step of the way in making your world a better place to live in. Besides
its will to provide a high-quality service to all of its customers, Hero Honda
takes a stand as a socially responsible enterprise respectful of its
environment and respectful of the important issues.

Hero Honda has been strongly committed not only to environmental

conservation programmes but also expresses the increasingly inseparable
balance between the economic concerns and the environmental and social
issues faced by a business. A business must not grow at the expense of
mankind and man's future but rather must serve mankind.

"We must do something for the community from whose land we generate
our wealth." - A famous quote from Chairman Mr.Brijmohan Lall Munjal.

Environment Policy

We at Hero Honda are committed to demonstrate excellence in our

environmental performance on a continual basis, as an intrinsic element
of our corporate philosophy.

To achieve this we commit ourselves to:

• Integrate environmental attributes and cleaner production in all our

business processes and practices with specific consideration to
substitution of hazardous chemicals, where viable and strengthen the
greening of supply chain.
• Continue product innovations to improve environmental
compatibility.
 • Comply with all applicable environmental legislation and also
controlling our environmental discharges through the principles of
"alara" (as low as reasonably achievable).
• Institutionalise resource conservation, in particular, in the areas of
oil, water, electrical energy, paints and chemicals.
• Enhance environmental awareness of our employees and dealers /
vendors, while promoting their involvement in ensuring sound
environmental management.

Quality Policy

Excellence in quality is the core value of Hero Honda's philosophy.

We are committed at all levels to achieve high quality in whatever we do,

particularly in our products and services which will meet and exceed
customer's growing aspirations through:

• Innovation in products, processes and services.

• Continuous improvement in our total quality management systems.
• Teamwork and responsibility.

Example of ethical practice: On the comparative performance

undertaken for two-stroke and four-stroke two wheelers, the outcome
clearly established that four stroke two-wheelers are better that two
stroke two-wheelers with respect to both emission and fuel efficiency.
The carbon monoxide (CO) and hydrocarbons and nitrogen oxides
(HC+NOx) emitted by two-stroke two-wheelers (with catalytic converter)
are 23 per cent and 38 per cent, respectively higher than their
equivalent four-stroke two-wheelers without catalytic converter.
Safety Policy

Hero Honda is committed to safety and health of its employees and other
persons who may be affected by its operations. We believe that the safe
work practices lead to better business performance, motivated workforce
and higher productivity.

We shall create a safety culture in the organization by:

• Integrating safety and health matters in all our activities.

• Ensuring compliance with all applicable legislative requirements.
• Empowering employees to ensure safety in their respective work
places.
• Promoting safety and health awareness amongst employees, suppliers
and contractors.

Continuous improvements in safety performance through precautions

besides participation and training of employees.

Example of ethics followed: The performance and safety of your

bike not only depends on the world class design and workmanship
assured by Hero Honda but also on the parts being used in the
assembly line. Even the finest components manufactured need
replacement from time to time. And to ensure the continued
impeccable performance of your vehicle, the spare parts should also
be made and replaced as good as the components fitted by Hero
Honda.

To ensure this, we manufacture and procure the replacement parts

according to the specifications and standards set by us and Honda
Motor Co. As a responsible Hero Honda bike owner, we recommend
that for your safety, long life and high performance of your bike, use
only Hero Honda genuine parts.