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I have just returned home from being “escorted” out of the VA facility in Viera, FL
under the direction of; Camellia Ann Westwell; Psychologist Lic# PY6451. The same
facility that was; Designed, Built and Staffed to Help Veterans with Combat Stress
related Disorders.
Ms. Westwell made noticeable facial expressions when my answers did not
“conform” to what she wanted to hear. In my opinion, they were meant to be
noticed and evoke a negative “response” from me. If I cannot give my answer, why
ask me the question?
This continued for no more than a half dozen questions, before her attitude
appeared to change to irritation, interrupting each question to try and “alter” my
answers.
I then asked if she was “Uncomfortable” with me. She replied “Yes” I did not believe
she was being truthful; she appeared to be a lady that enjoyed being in charge too
much.
I wanted desperately to complete this interview; I promised her, and gave her my
word of Honor, I would “NOT move from this chair until instructed to do so.”
At that time I inform Ms. Westwell that; I was in pain; I forget to put my hearing aids
in and she should not judge my looks, I was harmless. Her next response was when
I knew I was being “Setup”;
Ms. Westwell declared that “you can stop this at any time; you don’t need this for
the VA to make a decision. Would you like to end this?”
That’s when I understood, Ms. Westwell, as a Professional; knows exactly how to
push buttons beyond the one under her desk.
She would stare at me blankly when I would ask a question. Or respond with “You
can ‘end this’ any time.”
I was told I would NOT be afforded the opportunity to ask questions and would NOT
receive any “feedback” from her; unless I request her report through the FOI Act.
I continued to ask Ms. Westwell several times if she would like me to leave, her
response all times was; “not unless you want to ‘end this’” or “you can leave if you
want to”
I found the repeated response suspicious and informed her that I did not want to
“end this”
Ms. Westwell made a very noticeable move forward and pressed the “Security”
button under her desk, then sat back and smiled.
Since this was obviously meant for me to see, I was flabbergasted asking her why
she just didn’t ask me to leave. I asked if she wanted me to leave; she replied “Not
unless you want to” I figured she already pushed the button, no matter what I do
I’m screwed.
Nothing more to say, we sat back and stared at each other ‘til the posse come.
I’m not sure whether to feel “impressed” with me for having that ability on a PTSD
Professional
or feeling very un-impressed with the person that pushed the button, without asking
me to leave first.
The door opened and there were at least a dozen members of Security and Staff
standing there.
That’s when being treated with Respect and Dignity went right out the window. I
would like to thank the Clinic “Task Force” for thinking a 160 pound man, over 60
years old, needed 12 people to “control” his voice.
Brief Note: On April 27th, 2004, Dr. P. Moraledo felt “uncomfortable” talking with
me. He asked if I would mind another HealthCare Worker to “Sit-in”; Nurse Cheryl
Brown entered the room, introduced herself and the problem was peacefully
resolved.
Dr. Moraledo is my primary Doctor today, without Nurse Brown.
Brad Bowers PA was my primary caregiver for several years; realizing the first
“hurdle” was trust.
Mr. Bowers understood my abhorrence for violence and the importance of rapport.
If Brad tells me something today, I can trust him to be truthful.
I don’t expect Dr. Bowers to admit that he agreed with me or that Westwell was in
any way wrong for calling Security.
An Honorably Decorated Disabled Combat Veteran was “Played” with and “made
the Fool”,
in retaliation for contacting you.
Regardless of any action or non-action; the lady was wrong. I do solemnly swear.
Do I deny my entitlement to healthcare, because I’m embarrassed to return?
I formally request that this complaint be recognized and placed in the file of;
Camellia Ann Westwell, Psychologist Lic# PY6451,
I intend to request the same action be taken by the Florida State Medical Board.
I strongly recommend that Ms. Westwell be suspended from any further duties with
Combat Veterans until a full investigation is conducted and a review of her ability to
be considerate with Veterans known to be suffering from PTSD. I would be remiss if
a Veteran did something drastic because of an encounter with Ms. Westwell,
without requesting a suspension of ‘one-on-one contact’ with PTSD Veterans.
Furthermore, will Ms. Westwell be guilty of violating my HIPPA Act rights if she
discusses any part of my meeting or medical condition in ANY way with a non-
authorized, non-medical personnel, which has already happened. I think my
signature is required.
Officer Dejesus had not “interviewed” Ms. Westwell, at that point, and of course
defended her right to call security. I agreed, within reasonable cause; not as a
means of retaliation. She Agreed.
Officer Dejesus did state: “I’d hate to see you before a judge for disorderly
conduct.”
THAT is what I would expect to hear from someone that presumes you are guilty of
doing something wrong.
The Officer was very congenial and professional; that still would not negate the fact;
she had NO authority to call me at home and question me over a confidential
mental health meeting with a Doctor.
Nor did she have the authority to “presume guilt” and call to lecture me on proper
behavior at the VA Clinic.
Interesting, how I can prove that the Clinic has violated the rights of Veterans;
repeatedly;
but the Clinic cannot prove I have done anything wrong at any time, except to
complain about those violations and forget my hearing aids.
But it does not matter “they” have a “cover it up” with excuses and make attacks
on any Veterans that complain system in place. Worse, not one “Co-Worker” would
“rat” on another Co-Worker.
Brad Bowers told me to “keep it [my complaints] local” I reminded him that the
“presumption” of guilt would be on me forever; that was unacceptable; I was being
retaliated upon.
Given the parameters of the 6 or 7 year restraint; all my medical attention and
medication has been with the VA Clinic in Viera, FL with the exception of telephone
counseling with the Vet Center in Ft. Lauderdale, FL.
I am faced with the Idea of my “presence” evoking “negative” feelings toward me. I
only thought about it recently, after looking up the 2004 incident.
Possibly because the previous incident, had a completely different outcome.
All these years, I felt, that if you took the time gain a rapport, a bond of trust is
made and a viable Doctor Patient relationship can be established.
My request is not vindication for today or a few years back, it’s redemption of what I
have been through since 1969 over that damn War and finally being recognized for
my four decades old battle.
Being a “Professional” having a title, does not mean that person has honor nor does
it exempt them from illegal acts.
I AM, grateful to you for your immediate and decisive action upon receipt of my last
letter. You Sir have earned my respect.
I would like to give you the opportunity to investigate this matter. I would also like
to be informed and involved in the way you feel this should be resolved. I sincerely
hope you “see” beyond the faux façade of this Clinic. I would plead for the
opportunity to discuss with you about the way this facility is run.
My “Word” and my “Honor” are at stake; I may be many things but I am NOT a liar.
I almost wish I was wrong; easier to apologize, endure the consequence and move
on.
I would be pleased to talk directly to you Sir and willing to discuss an equitable
solution; I’m the guy that has to walk back into that place if I want my earned
healthcare.
Thank you,
Peter F. Markarian