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Treatment Guidelines
and
Training Manual on Rational
Management and Use of
Medicines at the Primary
Health Care Level
Second edition
Somalia Standard
Treatment Guidelines
and
Training Manual on
Rational Management and
Use of
Medicines at the Primary
Health Care Level
Second edition
Contents
Foreword 7
Preface 9
Acknowledgements 13
Abbreviations 15
Part 1. Standard treatment guidelines
Chapter 1. Bacterial infections 19
Meningitis 20
Pertussis 23
Tetanus 24
Typhoid fever 26
Chapter 2. Dental and oral diseases 29
Dental abscess 30
Dental caries 31
Periodontal disease 32
Chapter 3. Emergencies and trauma 35
Allergic shock 36
Bites 37
Bleeding 39
Burns 41
Convulsions 44
Fever 46
The mention of specific companies or of certain
manufacturers’ products does not imply that they Fractures 48
are endorsed or recommended by the World Health Pain 49
Organization in preference to others of a similar nature Poisoning 50
that are not mentioned. Errors and omissions excepted,
the names of proprietary products are distinguished by Wounds 52
initial capital letters. Chapter 4. Eye conditions 53
The World Health Organization does not warrant Conjunctivitis 54
that the information contained in this publication is
complete and correct and shall not be liable for any Trachoma 56
damages incurred as a result of its use. Chapter 5. Gastrointestinal diseases 59
Diarrhoea and dehydration 60
Design by Ahmed Salah Mostafa
Gastritis and peptic ulcer 74
Printed by In Sight Graphics, Cairo, 2007
Stomatitis 75
Chapter 6. Nutritional disorders 77 Pneumonia 132
Anaemia, iron deficiency 78 Sinusitis, acute 136
Micronutrient malnutrition 82 Tuberculosis 137
Pellagra (nicotinamide deficiency) 84 Chapter 10. Syndromic
Protein–energy malnutrition 85 management of sexually
Moderate acute malnutrition 87 transmitted infections 147
Severe acute malnutrition 89 Genital ulcer in men and women 148
Vitamin A deficiency 92 Lower abdominal pain 150
(xerophthalmia) Urethral discharge in men 152
Vaginal discharge 154
Chapter 7. Obstetrics and
gynaecology 95 Summary treatment guideline 158
Breast abscess 96 Chapter 11. Skin conditions 167
Breast infection 96 Abscess 168
Cystitis 97 Boils 169
Postpartum haemorrhage 98 Eczema 170
Sore nipples 99 Herpes zoster 171
Vaginal candidiasis 100 Impetigo 172
Chapter 8. Parasitic diseases 101 Ringworm 173
Amoebiasis 102 Scabies 174
Ascariasis 103 Skin ulcer 176
Enterobiasis 104 Chapter 12. Viral infections 179
Giardiasis 105 HIV/AIDS 180
Hookworms 106 Measles 195
Kala-azar 108 Poliomyelitis 197
Malaria 109 Viral hepatitis 198
Schistosomiasis 118 Part 2. Training manual on rational
Taeniasis 119 management and use of medicines
Trichuriasis 120 at the primary health care level
Chapter 9. Respiratory infections 123 Chapter 1. Health centre
Asthma 124 administration 203
Bronchitis, acute 125 Planning 204
Bronchitis, chronic 126 Management 208
Common cold 127 Chapter 2. Medicine management 213
Otitis externa 128 Ordering and receiving of 214
Otitis media, acute 129 medicines
Otitis media, chronic 131 Storage and stock management of 218
medicines
Tonsillitis 131
4 INTRODUCTION 5
Good dispensing practices 225 Foreword
Chapter 3. Rational use of
medicines 229 It is a great honour to write an introduction to this
Essential medicines concept 230 second edition of the manual, Somalia standard
The Rational use of medicines 235 treatment guidelines and training manual on
Use and misuse of injections and rational management and use of medicines at the
infusions 242 primary health care level. The first edition of this
Non-medicine treatment 246 manual has been a major source of reference
Making a diagnosis 251 for many health workers in the field since its
publication in 1998. It has also been a useful tool
The Rational use of tuberculosis
to educate the Somali health professionals on
medicines 258
the optimal use of medicines. Nine years after its
Chapter 4. Medicine supervision publication, the WHO office for Somalia is pleased
guideline 261 to release an updated version of the manual in a
How to investigate medicine use 262 pocket format—a request frequently made by
in health facilities the users.
Annex 1 The essential medicines concept, fully and
Somalia essential medicines list 280 properly applied, can improve heath care and
2006 contribute to human development, but only if the
medicines are of good quality, are safe, available,
affordable and rationally used. It is close to 30 years
since the inception of the concept of the essential
medicines. Today, it is a universally accepted tool
to lead people to better health with the available
technology. More than 160 countries today have
national essential medicine lists, while over 100
countries have national medicine policies in place
or being developed. Access to essential medicines
has grown from around 2 billion people in 1977
to close to 4 billion today. A concept which was
associated with poor countries has now achieved
wide recognition even among rich countries.
Despite all the achievements, the concept still
remains elusive to millions of people around
the world, including for many Somalis. WHO
studies show that irrational use of medicines,
such as excessive use of antibiotics, overuse of
injections, self-medication and the poor storage
of pharmaceuticals, are major impediments to a
healthy pharmaceutical sector—so is the case in
Somalia.
6
WHO has taken the lead in improving the
accessibility, optimal storage and proper use of
Preface
medicines in Somalia. During the past few years, a to the second edition
large number of training courses have been held
on essential medicines. WHO has rehabilitated Somalia standard treatment guidelines and
and improved medicine warehouses in several training manual on rational management and use
parts of the country, including training of new of medicines at the primary health care level has
staff. Access to vaccines and essential medicines, been written primarily for health professionals
particularly in the areas of tuberculosis and working in maternal and child health and
malaria, has been improved. An essential outpatient facilities. However, the book will be of
medicines list covering both primary health major help to any one working with medicines,
care and hospital level, and a curriculum on the particularly doctors, nurses and pharmacists
rational use of drugs at the primary health care working in hospitals as well as those in private
level have been compiled. WHO could not have clinics and pharmacies.
succeeded in all these activities without the full Part 1: Somalia standard treatment guidelines
support, collaboration and interaction of the local describes the treatment aspects of diseases
health authorities, Somali health professionals, commonly encountered in Somalia. Each section
and other international organizations working in consists of a short definition followed by common
the health sector. WHO Somalia appreciates the symptoms and signs of the disease, medicine
time that many organizations and individuals treatment and prevention. The language is
took to share ideas, discuss their own practical simple and is expected to pose no problems to
experiences, and review drafts of these manuals. the readers. This section is written in alphabetical
For all those who use it, we hope that this order from Bacterial to Viral infections and
new edition of the manual, Somalia standard readers can quickly refer to the section they are
treatment guidelines and training manual on interested in.
rational management and use of medicines at the Part 2:Training manual on rational management
primary health care level will continue to provide and use of medicines at the primary health care
guidance to Somali health professionals on the level can be studied individually or in groups. It
optimal use of medicines. can also be used as a teaching companion on
the rational management and use of medicines.
Dr Ibrahim Betelmal The manual starts with a chapter on health
Former WHO Representative for Somalia, centre management and administration, since
September 2006 proper management of a clinic or health centre
is prerequisite for smooth running of services. A
chapter on management of medicines, covering
the areas of procurement, storage and dispensing,
is followed by a chapter on rational use of
medicines, including some important aspects of
irrational practices such as misuse of injections,
overuse of antibiotics and the importance of
making a correct diagnosis. The final chapter
provides a methodology to investigate medicine
use in health facilities.
8
We are confident that this publication will prove to • The following medicines are added to the
be of great assistance to all medicine prescribers new list: dexamethasone injection; silver
and particularly to those in primary health care sulfadiazine; ranitidine; zinc sulfate; cetrimide
centres, and also to all health providers in the + chlorhexidine; dextrose 50%; insulin short
public and the private sector. Properly used, it acting, insulin medium acting; streptomycin;
is hoped it will reduce the misuse and irrational meglumine antimoniate injection; and
management and use of drugs in the country. tuberculosis medicines based on the fixed dose
This manual was first published in 1998 under combinations.
the title Somalia standard treatment guidelines • The following medicines are deleted from
and rational use of drugs at the primary health care the new essential medicines list (Annex 1):
level. This second edition has been thoroughly syrup forms of amoxicillin and cotrimoxazole;
revised and made into a pocket format. Besides zinc oxide; cimetidine; diazepam tablets;
correcting some spelling mistakes and minor digoxin tablets; hydrocortisone eye ointment;
changes and additions to the text here and there, metrifonate tablets; nystatin oral tablets;
the title has been changed to reflect a change in pilocarbine eye drops;tetanus immunoglobulin;
structure of the book. Volume I of the first edition tetracycline tablets; and ergometrine tablets.
now comprises Part 2. Training manual on rational
management and use of medicines at primary Part 2
health care level. Volume II now comprises Part • Chapter 2, a completely new section, 2.3
1. Somalia standard treatment guidelines. Within dealing with good dispensing practice, has
those revised sections the following are the main been added.
changes. • Tables on medicine management dealing with
medicine ordering and receiving have been
Part 1 deleted and replaced by text. Many readers
• A “REMINDER” is added for all diseases expressed difficulty understanding these
susceptible to outbreaks and which need to be forms. Different books use different forms but
reported. since the content in those forms is largely the
• New topics in this manual include sections same, a simple text explaining the different
on kala-azar, micronutrients and sexually parts of such forms is more easily understood.
transmitted diseases based on syndromic • Medicine supervision guideline – this section
management. presents a medicine supervision guideline,
• Sections dealing with pneumonia, tuberculosis, which will help health providers and health
emergencies and diarrhoea are replaced by administrators to enhance the quality of the
more expanded chapters. work they are doing in the area of the rational
• The section on protein energy malnutrition use of medicines. The section presents a simple
has been substantially revised and updated, methodology to investigate the proper storage
the text shortened and the terms made more and use of medicines at the primary care level.
understandable.
• The chapter on sexually transmitted diseases Annexes
has been replaced with a section based on • Annex 1 is the updated version of the Somalia
syndromic management. Essential Medicines List. The medicines are
• The table summary of dosage recommendations classified according to the type of health facility
has been deleted. where they should be used. i.e. level A health
10 INTRODUCTION 11
facilities close to referral sites (hospitals), level
B remote health facilities without the ability Acknowledgements
to refer urgently, and hospital referral sites.
Medicines required for special programmes are This new edition of the Somalia standard
also included. treatment guidelines and training manual on
rational management and use of medicines at the
Yakoub Aden Abdi MD, PhD primary health care level was revised and written
WHO Consultant on Essential Medicines by Dr Yakoub Aden Abdi, who served as a short
term consultant for WHO Somalia. We would like
to express to Dr Aden Abdi our sincere thanks for
the valuable and oustanding work done during
his assignment. Special thanks are due to Dr
Stephen Lonsdale for the final review and revision
of this new edition of the guidelines and for his
contribution as a short-term consultant in Somalia
in the 1990s. Many people have contributed to
the development of this manual. WHO Somalia
appreciates the time that many organizations
and individuals took to share ideas, discuss their
own practical experiences, and review different
drafts of the manual. Thanks are due to the WHO
Somalia staff and to the Regional Office for the
Eastern Mediterranean for its continuous advice
and technical guidance.
We are sincerely thankful to all the
different international organizations and
nongovernmental organizations who
contributed in one way or the other to the
development of this manual. We are especially
grateful to UNICEF Somalia, Food Security
Assessment Unit, International Committee of
the Red Cross (ICRC) and other international
and national nongovernmental organizations
working in Somalia .
WHO Somalia highly appreciates the
prominent role that the Essential Medicines
Working Group of the Somali Aid Coordination
Body (SACB) has played in the process of revising
this manual. We are also thankful to the Health
Sector Coordinator of the SACB and his team for
all the meetings, good comments and constant
support during the progress of this work.
12
Of course, the revision of this manual would
Abbreviations
not have been possible without the full support
of the health authorities and Somali health AIDS acquired immunodeficiency
professionals. We are particularly grateful to syndrome
all the many Somali doctors and nurses whose ASA acetyl salicylic acid
comments enriched this new edition of the CSF cerebrospinal fluid
manual. DOTS directly observed treatment, short-course
DPT diphtheria–pertussis–tetanus
WHO Office for Somalia EPI Expanded Programme on Immunization
September 2006 FIFO first-in-first-out
g gram
GV gentian violet
HIV human immunodeficiency virus
i.m. intramuscular
INN internationally recognized
,,,,,,,,,,,,,,,non-proprietary names
IU international units
i.v. intravenous
kg kilogram
L litre
LP lumbar puncture
MCH maternal and child health
mg milligram
ml millilitre
NSAID non-steroidal anti-inflammatory drug
Oint. ointment
OPD outpatient department
ORS oral rehydration salts
PEM protein–energy malnutrition
PHC primary health care
PID pelvic inflammatory disease
PO per os (by mouth)
PPH postpartum haemorrhage
RBC red blood cells
SACB Somali Aid Coordination Body
SC subcutaneously
STD sexually transmitted diseases
TB tuberculosis
TBA traditional birth attendants
URI upper respiratory infection
UTI urinary tract infections
WBC white blood cells
14
Part 1
Standard treatment
guidelines
Chapter 1
Bacterial infections
• Meningitis
• Pertussis
• Tetanus
• Typhoid fever
MENINGITIS is a notifiable disease REMEMBER!
It is vital to exclude malaria. If it is not
possible to exclude malaria treat the patient
Meningitis for both diseases. Take thin and thick
blood slides and then give first-line malaria
Description treatment.
Meningitis is a serious infection of the Management
membranes covering the brain (meninges). a) Lumbar puncture (LP) not possible,
The disease may cause death if untreated. It is patient can reach hospital within 3 hours:
usually of bacterial origin, the most common • Make a blood slide;
organisms being Neisseria meningitides, • Give a single dose of first-line malaria
Streptococcus pneumoniae and Haemophilus treatment (see under malaria);
influenzae. • REFER immediately with the blood slide.
Prevention Complications
• Education of traditional birth attendants • Intestinal perforation
(TBAs); • Intestinal bleeding
• Cleanliness during delivery; • Acute cholecystitis
• Vaccination of pregnant women with • Sepsis
tetanus toxoid, once during the first • Pneumonia
antenatal visit and the second at least 1 • Meningitis
month after the first and no later than 1 • Sepsis (typhoid abscess can occur almost
month before delivery; anywhere)
• Routine immunization of all children with • Septic arthritis and osteomylitis
DPT. • Renal disease (failure or nephritic
syndrome).
Description Description
Dental abscess is a collection of pus around The formation of holes in the teeth–decay
the affected tooth, which may spread into of the teeth. This happens mainly as a result
the surrounding tissue. A dental abscess may of poor oral hygiene (e.g. teeth not brushed)
develop from gum disease or dental decay. but could also be the result of trauma where
bacteria attacks and corrodes the teeth. In
Signs and symptoms adults khat chewing could be a major cause
• A constant throbbing pain of tooth damage because of the high level of
• The tooth is painful when tapped with tannins in the khat leaves.
something hard
• There may be tender swelling on the gum Signs and symptoms
around the affected tooth • Pain after hot or cold foods or drinks
• There may be a discharge • Pain may be intermittent, severe sharp or
• The infection may spread through adjacent constant
tissues causing facial or neck swelling or • A hole or black spot may be visible on the
difficulty opening the mouth tooth.
• There might be fever.
Management
Management • Clean the hole in the tooth wall, removing
• Give paracetamol 500 mg tablets: all food particles;
• Adults and children over 12 years: 1–2 • Rinse the mouth with warm salt water;
tablets 6-hourly; • Give paracetamol 500 mg tablets:
• Children 8–12 years: 1 tablet 6-hourly; • Adults and children over 12 years: 1–2
• Children: 3–7 years: ½ tablet 6-hourly; tablets 6-hourly;
• Children: 1–2 years ¼ tablet 6-hourly; • Children 8–12 years: 1 tablet 6-hourly;
• Warm saline gargles; • Children: 3–7 years: ½ tablet 6-hourly;
• If high fever, give penicillin v 500 mg 6- • Children: 1–2 years ¼ tablet 6-hourly;
hourly and REFER. • REFER for treatment to dental practitioner.
Prevention
• Brush teeth after every meal if possible
and at bedtime;
• Tooth decay and cavities must be corrected
promptly;
• Minimize sugar intake, particularly in
children;
PART 1 STANDARD TREATMENT GUIDELINES DENTAL AND ORAL DISEASES Chapter 2 - 31
• Avoid cigarette smoking and khat • Children 8–12 years: 1 tablet 6-hourly;
chewing. • Children: 3–7 years: ½ tablet 6-hourly;
• Children: 1–2 years ¼ tablet 6-hourly;
• In severe cases, REFER.
Periodontal disease (gum
disease) Prevention
• Brush teeth after every meal if possible
and at bedtime;
Definition • Tooth decay and cavities must be corrected
Inflammation or degeneration of tissues promptly;
that surround and support the teeth: • Minimize sugar intake, particularly in
gingiva, alveolar bone, periodontal ligament children;
and cementum. Periodontal disease • Avoid cigarette smoking and khat
most commonly begins as gingivitis and chewing.
progresses to periodontitis.
Treatment
• Effective brushing to remove plaque;
• Gargle with hot water and salt after meals
and before bed;
• Increased intake of fruits;
• In case of pain, give paracetamol 500 mg
tablets:
• Adults and children over 12 years: 1–2
tablets 6-hourly;
Management
• Investigate and treat the underlying
cause;
• General measures to control the fever:
• Undress the patient;
• Start tepid sponging of the skin
(lukewarm, not cold);
Pain
Fractures
Description
Description Pain is a common symptom in many different
Fractures may occur in any bone. They may conditions. It may alert the health worker
include an open wound, in which case it is to the possibility of an underlying medical
called an open or compound fracture, or problem. In some chronic diseases such as
the skin may be undamaged in which case AIDS, cancer etc., pain may be persistent and
it is called a simple fracture. There are many disabling. Pain is a subjective experience and
possible sites for fractures, and each should can be expressed differently by different
be dealt with in a specific way. Therefore, people and depends on emotional and/or
unless you have had specific training, follow cultural factors.
the general principles listed, and REFER.
Signs and symptoms
Management For a rational treatment of pain it is important
• If there is an open wound, clean it as to define the pain in terms of onset, duration,
thoroughly as possible and dress it, but localization, radiation, nature, association
DO NOT SUTURE IT CLOSED; with other systemic features and possible
• Stabilize the fracture as best as you can. factors that induce it.
PART 1 STANDARD TREATMENT GUIDELINES EMERGENCIES AND TRAUMA Chapter 3 - 49
Management Management of poisoning
• Investigate and treat the cause; • REFER ALL PATIENTS with suspected
• Symptomatic therapy. poisoning. If quick referral is not possible:
• INDUCE VOMITING:
Headache and joint pains: Paracetamol • If tablets, capsules or other kinds of
tablets (500 mg): medicines have been swallowed;
• Children 8–12 years: 1 tablet 6-hourly; • If you are certain the poison is not
• Adults and children over 12 years: 1–2 corrosive or a hydrocarbon solvent;
tablets 6-hourly; • DO NOT MAKE THE PATIENT VOMIT IF:
• Children: 3–7 years: ½ tablet 6-hourly; • You suspect paraffin poisoning (SMELL).
• Children: 1–2 years ¼ tablet 6-hourly; Give water/milk;
If no relief add: • You suspect poisoning with a corrosive
• For adults ibuprofen tablets (400 mg) 8 chemical e.g. bleach. Give water/milk;
hourly to be taken with food. • If the patient is drowsy and may not
• Children 8–12 years ½ tablet 8 hourly. have an adequate gag reflex;
• Children 3–7 years ¼ tablet 8 hourly. • If the poison was taken more than 1–2
For acute severe pain, REFER immediately. hours previously.
Description
A wound is a break in the skin and/or
damage to parts of the body under the skin
often due to a violent impact.
Management of wounds
• Clean the wound thoroughly with soap and
water or with an antiseptic like cetrimide +
chlorhexidine solution;
• Check the patient’s tetanus immunization
status;
• If not immunized and the wound is dirty,
consider giving antitetanus serum or
immunoglobulin if available;
• If the wound is large and less than 6 hours
old, sticking (suture) is indicated;
• Dress the wound;
• If you are not skilled or lack the necessary
equipment, REFER the patient after
dressing the wound.
REMEMBER!
Always clean wounds thoroughly and
remove foreign bodies and dead tissue.
Never suture a dirty wound.
Eye conditions
• Conjunctivitis
• Trachoma
Conjunctivitis Note!
Allergic conjunctivitis is rare in children
under 1 year.
Description
Acute inflammation of the conjunctivae, Purulent conjunctivitis
which may be caused by infection (viral or • Apply tetracycline eye ointment 1% in
bacterial), allergy, foreign body or chemical. both eyes, 8-hourly for 7 days.
Conjunctivitis causes redness, pus, and mild
‘burning’ in one or both eyes. Eyelids often Opththalmia neonatorum (gonococcal)
stick together after sleep. It is especially • Clean with normal saline or cooled boiled
common in children. water;
• In both eyes, apply tetracycline eye
Signs and symptoms ointment 1%, 2 hourly initially;
• The eye becomes red • Then REFER for further assessment;
• The infection may affect only one or both • Don’t forget that both parents need
eyes treatment for gonorrhoea as well.
• The infected eye(s) water(s) If not possible:
• There may be a purulent discharge ‘pus’ • Give, benzylpenicillin (i.m.): 25 000 IU/kg 6-
• Vision is normal hourly for 7 days;
• If newborn, review daily and treat the
Management mother too.
Simple conjunctivitis
• Regular eye washing with cooled boiled Prevention of ophthalmia
water; neonatorum
• NO need for antibiotics. • Health education for mother;
Allergic conjunctivitis • Treat gonorrhoea in pregnancy;
• Avoid the causative agent if possible; • Clean the eyes of all newborn babies as
• Regular eye washing with cooled boiled above;
water; • Apply tetracycline 1% eye ointment to the
• Chlorpheniramine 4 mg tablets: eyes of all newborn babies at birth.
• Children 6 months to 1 year: ¼ tablet
twice daily as required; REMEMBER!
• Children 1–5 years: ¼–½ tablet three Opththalmia neonatorum is due to
times daily as required; gonorrhoea contracted by the newborn
• Children 5–12 years: ½–1 tablet 8-hourly from the mother at birth. Unless treated it
as required; will rapidly lead to blindness.
• Adults and children over 12 years: 1
tablet 8-hourly as required.
Gastrointestinal diseases
• Diarrhoea and dehydration
• Gastritis and peptic ulcer
• Stomatitis
Diarrhoea and dehydration Chronic diarrhoea
Continuous or episodic diarrhoea lasting
Description more than one month. This might indicate
Diarrhoea is the passage of 3 or more loose serious underlying diseases such as cancer
stools in 24 hours. Frequent passing of normal of the bowel or HIV infection. For all patients
consistent stools is not diarrhoea. Diarrhoea suspected to have chronic diarrhoea REFER.
is most common in children, especially those The treatment of diarrhoea in known AIDS
between 6 months and 2 years of age. It is patients is described under the section
also common in babies under 6 months who dealing with HIV infection.
are drinking cow’s milk or infant feeding
Persistent diarrhoea
formulas. People who have diarrhoea lose a
A continuous or episodic diarrhoea lasting
lot of water and salt. The two main dangers
more than more than 14 days. In patients
of diarrhoea are dehydration, which can
with persistent diarrhoea, REFER for further
lead to sudden death and malnutrition.
assessment.
Children are more susceptible to the effects
of dehydration. The most important parts Acute diarrhoea in children
of treatment of diarrhoea are prevention Acute diarrhoeal disease can affect all people,
and treatment of dehydration and zinc but severity varies in different age groups.
supplementation. Dehydration occurs rapidly in children and is
a common cause of death. Infants, weanlings
Causes of diarrhoea and bottle-fed children are especially at risk.
In children, diarrhoea is commonly caused by Travellers are also at risk.
viruses and the only treatment is rehydration.
Diarrhoea can however be caused by bacteria Signs and symptoms
or parasites. The stools may contain blood, in • The disease usually occurs in children
which case the diarrhoea is called dysentery under 2 years and is very serious in infants
(bacillary or amoebic). under 1 year.
• The onset may be very abrupt. The severity
Types of diarrhoea of the attack varies from a mild rapidly
cured condition to a fulminating fatal
Acute diarrhoea disease.
A sudden onset of change in consistency and • The stools are characteristically frequent,
frequency of stools with or without vomiting watery, and green or bright orange in
in children. Acute diarrhoea is defined as colour.
diarrhoea lasting less than 14 days. Acute • Signs of dehydration which rapidly appear
diarrhoea in adults is usually self-limiting include:
and is managed by fluid replacement. • Sudden weight loss
• Dry mouth
PART 1 STANDARD TREATMENT GUIDELINES GASTROINTESTINAL DISEASES Chapter 5 - 61
• Depressed fontanelle
• The skin, when pinched, remains in a How to assess your patient for rehydration
fold “A” state “B” state “C” state
• Sunken and tearless eyes 2 signs 2 signs
• Fast weak pulse and a low blood present present
pressure
1. Look
4. Hydration plan
NO YES
Children (12 30 minutes* 2 ½ hours
months up
to 5 years)
REMEMBER
The very young (<5 years), the very old, and
the very sick should be treated in a hospital
if there is still bloody diarrhoea after 5 days,
give metronidazole for amoebic diarrhoea
Description Description
Inflammatory or ulcerative lesions of the Stomatitis is an inflammation of the
gastro-intestinal mucosae. oral mucosa, with or without infection,
frequently found in infants. Possible causes
include Candida albicans, herpes simplex
Signs and symptoms
or vitamin deficiency. If severe, it can lead
• Epigastric pain sometimes made worse
to malnutrition. Always treat carefully, and
and sometimes relieved by food;
explain the treatment to the mother. Oral
• Acid regurgitation, nausea.
candidiasis is seen in patients with AIDS,
malnutrition, diabetes or taking long-term
Management
antibiotics.
• Avoid spices, tobacco, carbonated drinks,
tea and coffee;
• Eat small but frequent meals;
Signs and symptoms
• Sore mouth, dysphagia, anorexia, nausea,
• Reduce stressful factors;
vomiting;
• Check if the patient is taking medicines
• Depending on the aetiology, there might
likely to be associated with dyspepsia i.e.
be red mucus, aphthous vesicles or white
aspirin, ibuprofen;
plaques.
• Symptomatic treatment:
• Aluminium hydroxide: give 2 tablets
chewed and swallowed 1 hour after Management
meals or as needed; • Candidiasis (characterized by white
• If the condition does not settle or is plaques: common in infants)
recurrent REFER (for Helicobacter testing, • Adults: The patient should take nystatin
other causes). tablets 100 000 IU every 8 hours after
food for 10 days (vaginal tablets are also
available);
REMEMBER! • Children: Nystatin oral suspension 2
Acetylsalicylic acid is contraindicated in drops in the mouth after each feed for at
patients with a history of peptic ulcer. least 10 days. If nystatin oral suspension
is not available use 0.5% gentian violet
aqueous solution topically;
• Treat any underlying disease (e.g.
malaria, pneumonia).
• In severe forms, consider HIV infection,
REFER.
Low birth Universal supplementation Iron: 2 mg/kg body From 2–23 months
weight weight of age
infants
Children Where the diet does not Iron: 2 mg/kg body From 6–23 months
6–23 months include foods fortified with weight/kg of age
iron or where anaemia
prevalence is above 40%
Note!
Description Nicotinamide is not included in the Somalia
Pellagra is a form of malnutrition that affects primary health care essential medicines list
the skin and sometimes the digestive and and patients who have pellagra should be
nervous systems. It is common in places REFERRED to hospital for investigation and
where people eat a lot of maize (corn),or other treatment.
starchy foods and not enough beans, meat,
eggs, vegetables and other bodybuilders
and protective foods. This can also occur
among refugees or displaced persons fed Prevention
Educate people to eat foods rich in niacin
on inadequate diet. The condition is due to
such as beans, meat, groundnuts, fish, eggs
nicotinamide (vitamin B3) deficiency.
and vegetables.
Signs and symptoms
• Lesions appear only on skin exposed to Protein–energy malnutrition
sunshine.
• In the initial stage painful, symmetrical red
lesions can be found on the forehead, top Description
of the cheeks, on the front of the neck, on Malnutrition severely increases a child’s risk
the outer parts of lower arms and on the of death. Protein–energy malnutrition (PEM)
lower legs. is identified by the lack of growth of the child.
A child will stop growing for weeks or even
months and may be suffering from acute
PART 1 STANDARD TREATMENT GUIDELINES NUTRITION DISORDERS Chapter 6 - 85
malnutrition before showing any visible The cut-off-points for z-scores (standard
signs, but even when mildly malnourished, deviation scores) are:
the child’s risk of death from illness is • A z-score between –2 and –3 indicates
dramatically increased. Therefore, there are moderate severe malnutrition;
some steps that need to be considered in • A z-score below –3 shows severe acute
order to prevent malnutrition and to identify malnutrition;
and treat cases at an early stage. • The presence of oedema is also indicative
Weight, height and age are three of kwashiorkor.
measurements that can be combined to
form indicators of the nutritional status. The cut-off-points for MUAC are:
These indicators are weight-for-age (W/A), • 110 mm to 124 mm for moderate acute
height-for-age (H/A), and weight-for-height malnutrition;
(W/H). One more indicator to mention is the • <110 mm for severe acute malnutrition.
mid upper arm circumference (MUAC).
Management
• If the breast abscess does not respond to Cystitis
antibiotics, REFER for surgery.
• If the condition is bad and quick referral is
not possible,give doxycycline 200 mg orally Description
on first day and then 100 mg daily until the Infection of the bladder and urethra. Very
patient reaches a hospital (doxycycline is frequent in women.
given no more than 6 days).
• Give analgesics for pain: paracetamol Signs and symptoms
500 mg tablet; 2 tablets 6-hourly as • Pain during urination
required. • Polyuria (increased urination)
• Nocturia (getting up in the night to
urinate)
Breast infection (mastitis) • Cloudy and bad smelling urine
• There may be haematuria (blood in the
urine).
Description
Mastitis is a bacterial infection of the breast
and is usually associated with lactation, but
Management
• Exclude schistosomiasis in endemic areas.
it may occur in the absence of lactation.
• Advise increased intake of fluids.
• Antibiotics:
Postpartum haemorrhage
Sore nipples
Definition
Postpartum haemorrhage (PPH) is a loss of Description
500 ml or more of blood from the genital tract Sore nipples develop when a baby sucks
after delivery and includes all occurrences mainly from the nipples and does not
of bleeding within 24 hours after delivery. take the whole nipple and the areola into
The bleeding may be due to perineal tears, its mouth. The nipple might show cracks,
cervical tear or poorly contracted uterus. fissures and bleed easily.
Vaginal candidiasis
Description
Vaginal candidiasis is a fungal infection
of the vagina. It is common, particularly in
those who are pregnant, taking antibiotics,
diabetic, taking birth control pills or with
HIV/AIDS.
Management
• Nystatin pessary 100 000 IU: Insert 1
pessary into the vagina every 12 hours for
7 days, then once in the evening for further
7 days.
• If not available, apply gentian violet
solution for 14 days.
• Advise to refrain from sexual intercourse
during treatment.
• Treat the sexual partner with gentian violet
solution 0.5% to the penis every 12 hours
for 7 days.
• If the above treatment does not help,
REFER.
Prevention Management
• Cooking of food and boiling of water kills • Correction of anaemia
the cysts rapidly. • Adults: Iron tablet 60 mg + folic acid 400
microgram three times daily with for 2–3
months.
Hookworms • Children: Iron tablet 30 mg + folic acid
200 mg three times daily with meals for
2 months.
Description • Deworming
Hookworms consist of Ancylostoma • Adults and children over 1 year:
duodenale and Necator americanus. The Mebendazole 100 mg twice daily for 3
adult worms are attached to the walls of days or 500 mg as a single dose.
the duodenum with hook-like teeth in their
buccal cavity where they suck human blood.
The mode of transmission is through the Prevention
skin usually of the feet. • Wearing of shoes.
• Correct disposal of faeces.
• Health education for mothers.
Description Prevention
Leishmania spp. are responsible for several • Avoid/reduce contact with sand flies using
clinically distinctive diseases characterized bed nets, insect repellents and protective
by chronic inflammatory infiltration, focal clothes with long sleeves.
necrosis and fibrosis. In some, the lesions
are localized to the point of inoculation
(cutaneous) but, in others, the parasite Malaria
becomes widely disseminated (visceral).
Worldwide, some 12 million people are
estimated to be infected and over 2 million Definition
new cases occur each year. All types of Malaria is an acute infective illness caused
leishmaniasis are transmitted by the same by protozoa of the genus Plasmodium. The
biting vector, the female sand fly. Visceral infection is often accompanied by attacks
leishmaniasis (kala-azar) is caused by a of fever, which may be periodic. Malaria is
parasite of the Leishmania donovani and an important cause of fever, convulsions,
is endemic in south-west Asia, the Indian anaemia and death. In pregnancy it results
subcontinent, China, the Mediterranean area, in low birth weight, abortion and maternal
East Africa and Central and South America. death. Malaria is also a major cause of
Visceral leishmaniasis is the most serious economic loss through working and learning
form and is fatal if left untreated. days lost.
There are four different species of the
Signs and symptoms malaria parasite, which infect man. These are:
Plasmodium falciparum, Plasmodium malaria,
Early phase Plasmodium vivax, and Plasmodium ovale. P.
• Chronic irregular fever falciparum is responsible for approximately
• Malaise 90% of malaria cases in Somalia. The
• Anorexia epidemiological feature of malaria in Somalia
• Cough is divided into: hypoendemic (North), meso-
• Diarrhoea endemic to hypoendemic in the Centre and
• Secondary infection South and hyper-endemic in the riverine
areas of the Juba and Shabelle rivers. The
Later stage incubation period for P. falciparum is 9 to 13
• Progressive enlargement of the spleen, days, and more than 15 days for the other
liver and occasionally lymphnodes three forms.
• Anaemia
• Emaciation
PART 1 STANDARD TREATMENT GUIDELINES PARASITIC DISEASES Chapter 8 - 109
Special risk groups as a result of inadequate treatment or
• Children under 5 years of age no treatment may suffer several weeks
• Pregnant women, especially in their first or months of poor health, which is
pregnancy characterized by febrile episodes, anaemia
• Travellers from non-malarious areas (no and weakness.
immunity)
A patient should be considered as having
severe malaria if any one or more of the
Signs and symptoms following are observed and the patient is
• Onset of attack may resemble a flu-like
living in or gives a history of travel to malaria
illness with several days of fever, headache,
endemic area:
aching joints and general malaise. The
classical presentation is chills, shivering, • Altered consciousness (e.g. sleepy,
high fever and sweating which does not confused, in coma, etc)
always occur, especially in primary attacks • Not able to drink or eat or breastfeed in
of P. falciparum malaria. the case of small children
• In infants there may be only poor appetite, • Convulsions or recent history of
restlessness and loss of interest in the convulsions
surroundings. • Persistent vomiting
• For the first few days, the fever is usually • Haemoglobinuria (dark urine, “coca-cola
irregular or even continuous and in some urine”)
cases (P. falciparum) the fever may not ever • Treatment failure within 2–3 days
settle into the classical periodicity of every • Spontaneous bleeding, gum bleeding,
48 or 72 hours. epistasis
• After the primary attack there usually • Failure to pass urine in the last 24 hours
follows an afebrile interval. Further attacks • Respiratory problems (i.e. pulmonary
similar to the first occur every 48 or 72 oedema, difficult breathing)
hours (the latter in P. malariae only). After • Jaundice
each attack, there is another afebrile • High temperature (rectal temperature
period. >39°C)
• In P. falciparum infections the symptoms • Systolic blood pressure <80 mmHg, where
(headache, fever, nausea, vomiting) are there is no i.v. fluid or if the patient does
usually much more severe than with not respond to i.v. fluid administration.
other malarial infections (P. vivax etc).
The mortality is much greater and there
is a greater tendency to rapidly develop
complications (coma, renal failure and
haemolytic anaemia, jaundice). Those that
survive but have continuing infection
Supportive treatment
• Treat all other additional conditions such
as dehydration, high fever and anaemia
as required, as described in the respective
chapters in this manual.
(300 mg tab)
Age
(kg)
D2
D3
D4
D5
D6
D7
Management Management
• Niclosamide (PO): • Mebendazole 100 mg tablets: Adults and
• Adults 2 g (1 g, then 1 g one hour later). children: 100 mg twice daily for 3 days.
• Child: 30 mg/kg as a single dose.
Prevention:
Note: Niclosamide is not included in the • Proper disposal of faeces
primary health care essential medicine list. • Personal hygiene
Such patients should therefore be referred. • Health education
Prevention
• Health education
• Correct cooking of meat
• Correct disposal of faeces
Trichuriasis
Description
Trichuriasis is a nematode infection of the
large intestine. Trichuriasis is caused by
Trichuris trichuria (whipworm) and is usually
asymptomatic. The mode of transmission
is by eating contaminated soil or food.
Therefore it is commonest in children.
Respiratory infections
• Asthma
• Bronchitis (acute and chronic)
• Common cold
• Otitis (externa, interna, acute
and chronic)
• Tonsillitis
• Pneumonia
• Sinusitis, acute
• Tuberculosis
Asthma • Status asthmaticus, REFER, if not possible:
• Let the patient sit in orthopnoeic
position “in a sitting position”;
Description • Reassurance and hydration;
This consists of attacks of reversible • Give adrenaline 1% solution
narrowing of the small airways, causing (epinephrine):
difficulty in breathing, with expiratory • Children under 1 year: 0.1 ml i.m.
wheezing. At first it is due to spasm, and • Children 1–5 years: 0.2 ml i.m.
then to mucosal swelling. In long and severe • Children 6–15 years: 0.5 ml i.m.
attacks (status asthmaticus) the bronchi • >15 years: 1.0 ml i.m.
are blocked with plugs as well. Asthma is • Repeat same dose after 30 minutes, if
often due to allergy and this type is more deemed necessary. Do not give more
common in young people. The disease can than 3 injections per day.
be provoked by exercise, cold weather, • Then treat as in uncomplicated asthma.
smoking, infection or psychological causes.
Bronchitis, acute
Signs and symptoms
• Expiratory wheezing (rhonchi) Description
• Cough Acute inflammation of the tracheobronchial
• Expiratory dyspnoea “difficulty in tree (the tubes leading to the lungs, through
expiration” which air passes when a person breathes)
• Whistling or hissing sounds (sibilants) generally self-limiting and with eventual
“heard in the lungs through a complete healing and return of function.
stethoscope” Though commonly mild, bronchitis may be
• The temperature is often normal. serious in weak, debilitated patients and in
those with chronic lung or heart disease.
Management
• Uncomplicated asthma Signs and symptoms
• Salbutamol orally (4 mg tablets) as • Often preceded by symptoms of upper
required: respiratory infections (URI)
• Adults: 0.3 mg/kg/day, in three divided • Cough, dry first, then productive
doses • Mild fever
• Children 1–9 years: ¼ tablet 8-hourly • Wheezing or musical noise sounds
• Children 10 years or more: 2 tablets 8- (rhonchi) heard in the lungs through a
hourly as required stethoscope
• Maintain treatment for 5 days, and then • No marked dyspnoea “lack of air”.
decrease gradually.
REMEMBER!
Aspirin is contraindicated in:
• Children under 16 years (danger of Reye’s
Otitis media, acute
syndrome)
• Patients with a history of gastrointestinal Description
pain or ulceration. An acute inflammation of the middle
• Patients with a history of allergy to aspirin ear. Usually bacterial but can also be of
• Pregnant women viral origin. It is usually a complication of
Asprin must not be taken on an empty upper respiratory infection (URI). It is most
stomach. common in young children, particularly
from age 3 months to 3 years, caused by
secondary tracking of the infection from
Otitis externa the nasopharynx (nose/throat) via the
Eustachian tube.
Description
An acute inflammation of the meatus of the Signs and symptoms
external ear. The cause might be due to the • Fever, which may reach above 40°C
presence of a foreign body. • Severe pain and agitation
• Nausea, vomiting and diarrhoea may occur
Signs and symptoms in young children
• Pain, provoked especially by the traction • Deafness
of the pinna • Otorrhea (pus) may occur due to
• Redness of the outer ear canal perforation of the eardrum.
PART 1 STANDARD TREATMENT GUIDELINES RESPIRATORY INFECTIONS Chapter 9 - 129
Management Otitis media, chronic
• General management:
• Clean the ear daily (never probe into the Description
ear) A chronic infection of the middle ear with
• Treat fever and pain with analgesics (see perforation of the eardrum (tympanic
common cold) membrane).
• Phenoxymethylpenicillin (penicillin v;
250 mg tablets): Signs and symptoms
• Adults and children over 12 years: 2 • Otorrhea (chronic discharge) for 2 weeks
tablets 6-hourly for 10 days or more
• Children: • Hearing loss.
• 5–10 kg (or up to 1 year): ¼ tablet 6
hourly for 10 days.
• 10–30 kg (1–5 years): ½ tablet 6- Management
hourly for 10 days. • Wash with normal saline once daily.
• >30 kg (or 6–12 years): 1 tablet 6- • If fever or pain, give analgesics (see
hourly for 10 days. common cold).
• For penicillin allergic patients: • NO antibiotics.
Give erythromycin 250 mg tablets before • If painful swelling behind the ear or no
meals: improvement after 4 weeks’ treatment,
• Adults and children over 8 years: 1–2 REFER.
tablets 6-hourly for 10 days.
• Children 5–10 kg (or up to 1 year): ¼
tablet 6-hourly for 10 days.
• Children: 10–15 kg (or up to 2 years): ½ Tonsillitis
tablet 6-hourly for 10 days.
• Children over 15 kg (2-8 years): 1 tablet
6-hourly for 10 days. Description
Tonsillitis is an infection and inflammation of
the tonsils.
Follow-up
• No response, REFER especially very young
children. If immediate REFERRAL is not Signs and symptoms
possible start giving amoxycillin 15 mg/kg • Fever
8-hourly and REFER. • Sore throat
• Adenopathy (enlargement of the tonsils)
• White exudates on the throat.
S: streptomycin
E: ethambutol
Household contacts
It is very important to check all household
members of TB patients to see if they have
active TB or not. If they have active TB, they
must be treated. Children under 6 years who
do not have active TB may need preventive
chemotherapy (isoniazid INH for 6 months).
Please consult the TB centre.
HIV/TB
TB is one of the most common opportunistic
infections among people living with HIV/
AIDS. All TB patients need to be provided
with HIV counselling and testing as
appropriate. Please consult the concerned
health facilities.
Opthalmia neonatorum:
Infants with confirmed
opthalmia neonatorum
should receive instillation of
tetracycline eye ointment
1% into the eyes and then
REFER.
Recommended regimen
for infants born to mothers
with gonococcal infection:
ceftriaxone 50 mg/kg by
intramuscular injection, as a
single dose, to a maximum
of 125 mg.
Description Description
An abscess is an infection that forms a sac A boil is a bacterial infection and usually
of pus under the skin. Sometimes it results starts in places where hair grows. When the
from a puncture wound, or an injection infection localizes, pus accumulates and an
given with a dirty needle. An abscess cavity abscess develops.
is not accessible to antibiotics. Treatment is
thus surgical only. Signs and symptoms
• Pain, redness and swelling
Signs and symptoms • Pustule in the site of a hair follicle.
• A firm, hot and painful swelling, which has
developed in a few days and has a soft Management
centre which fluctuates (feels fluid). • Put hot packs (compresses) over the boil
several times a day.
Management • Let the boil break and drain itself. NEVER
• Disinfect the skin surface with SQUEEZE the boil since this may cause the
chlorhexidine. infection to spread to other parts of the
• Make a cut in the top of the abscess using body.
a sterile scalpel. • If the infection spreads to cause swollen
• Open the abscess further with a forceps. nodes and fever give antibiotics (see under
• Do not use the scalpel for opening further, Scabies).
since a nerve or artery may be cut. • For the treatment of pain:
• Drain the abscess of pus and put the tip • Paracetamol (500 mg tablets):
of a sterile gauze swab into the abscess • Adults and children over 12 years: 1–2
cavity. tablets 6 hourly.
• Apply cold compress for a few minutes • Children 8–12 years: 1 tablet 6 hourly.
then cover the wound with a dressing. • Children: 3–7 years: ½ tablet 6 hourly.
• Remove the gauze after 1 day. • Children: 1–2 years ¼ tablet 6 hourly.
• Acetylsalicylic acid (ASA, aspirin: 300 mg
REMEMBER! tablets):
All other abscesses in deeper parts of the • Adults: 1–3 tablets 4–6 hourly.
body, such as in breasts, muscle, root of • Children (older than 12 years): 1 tablet
tooth or neck should be REFERRED 4–6 hourly.
• Alternatively ibuprofen can be used.
Management
Ringworm
• Clean the lesions with antiseptic.
• Give analgesics: see section on Boils. Description
• If there is bacterial superinfection give Ringworm is a fungal infection of the skin,
antibiotics: see section on Scabies. commonly found in children. Although
• If analgesics do not control the pain or if ringworm sores heal spontaneously as a
the eye is affected, REFER. child grows older, this may take a long time.
The best way to prevent ringworm is careful
and regular personal hygiene (soap and
Impetigo water).
Complications
Early complications Late complications
Laryngitis Keratoconjunctivitis
Bronchopneumonia Malnutrition
Otitis media Deafness from chronic
otitis media
Febrile fits Meningitis and
encephalitis
Stomatitis Activation of latent
tuberculosis
Training manual on
rational management
and use of medicines at
the primary health care
level
Chapter 1
References:
1. The Malawi prescribers companion. Malawi,
Ministry of Health, 1993.
2. United States of America Management
Sciences for Health in collaboration with
WHO. Managing drug supply. The selection,
procurement, distribution, and use of
pharmaceuticals. Second edition. Kumarin
Press, 1997.
Planning Step 1: Where are you now?
First define:
Learning objectives • Your catchment area
At the end of the session, participants will • Your catchment population
be able to: • Community characteristics
• Plan their work more effectively • Major health problems and priorities
• Assess the needs and priorities of their • Human and financial resources
health centres
• Develop plans of action which can lead Catchment area
them to their targets Every health centre serves people from
• Develop good relationships with their a certain area. This area has its own
patients and between themselves. characteristics, such as mountains, rivers,
Location: Class room/health centre roads, towns, villages, farms, schools, markets,
etc. As a health worker, it is of a paramount
importance that you know quite well the
Planning characteristics of your catchment area. This
Planning is a process where one thinks ahead knowledge will help you draw a map, which
of time how one will execute a particular job could be vital for your daily activities in the
at some point in the future. For example, if I centre.
want to order medicines for my clinic there
are a few things I ought to know before just Catchment population
ordering the medicines. These include the Knowing the number of people in your area
type of diseases common in my area, the will help you plan in terms of medicines,
yearly/monthly incidence of those diseases vaccinations, deliveries etc. Although it might
etc. In this way I am planning. not be possible to get accurate statistics in
many parts of the country, still it is important
The process of planning consists of four
that you work hard to get a rough estimate
main steps:
of the number of people living in your
Step 1: Where are you now?
area. Using the data in your centre from
You assess your needs and priorities
earlier years, you can break the catchment
Step 2: Where do you want to go?
population into age groups. This will give
You set up a target/s
you a rough idea of the age distribution of
Step 3: How do you get there?
your patients
You draw up a plan of action
Step 4: How do you know you have got
Population structure
there?
For the success of your work and good
You develop a monitoring system to evaluate
relations with the people in the area, it is
your progress
important that you are well aware of the
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES HEALTH CENTRE ADMINISTRATION Chapter 1 - 205
characteristics of the people in the area Example of a target:
such as their occupation, beliefs, customs To fully immunize 80% of children under
etc. Such knowledge will not only help your 1 year old before the end of the next year.
relationship with the people in the area but This is a clear, measurable target that has a
will also help you understand their health defined time-frame and can be achieved.
problems and risk factors.
Step 3: How do you get there?
Health problems
It is very important you routinely register Here you draw up a plan of action that will
all the people who come into your clinic take you to your goal. Think of travelling
and document their health complaints from Mogadishu to Hargeisa. The type of
accurately in accordance with your local transportation you take will depend, for
or national morbidity register if one exists. example, on your pocket, desire, speed and
Analyse the data regularly, for example every safety. Similarly you should think of the
three months, to get a grasp of the health following factors to prepare your health
situation in the area. In this way, you will get centre to achieve a certain goal:
a good idea of the most common diseases • Resources: List all the necessary resources
in the area, which need your attention and in terms of equipment, supplies, financing,
preparation. In this way you will also become transport etc.
aware of what types of health problems you • Job description: Allocate tasks among the
can expect at different times of the year. staff
• Time-frame: Set realistic dates by which
Step 2: Where do you want to go? the activities have to be executed
• Community involvement: discuss your
At this stage you know your area, the plan with the community early on
characteristics of your population and the • Staff motivation: involve all the staff in the
common diseases in your area. Now you clinic from the start.
need to define the goal or target you want
to achieve at a certain time in the future. REMEMBER!
Your goal must be realistic, measurable and Prioritize your work. It is better to do one
achievable within a specific time-frame. All the job well, than to have a number of jobs half
members of the staff should be well aware completed.
of this and work towards it. They should be
conditioned towards this goal by displaying Step 4: How do you know you have got
the message as well as your progress in your there?
health centre.
It is very easy to forget your target if you do
not have the means to continuously check
your work. You can easily be distracted by
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES HEALTH CENTRE ADMINISTRATION Chapter 1 - 207
other events. It is possible that you might whole time. Here you are not irresponsible
overestimate your successes without any but you are suffering from one problem–
objective evaluation.Thus it is important that –poor management! Management is
you have the means to monitor your progress executing things properly and as planned.
routinely. All the staff should be kept abreast It is not necessary that you do all the work
of the progress and alerted for any setbacks. by yourself, but you should see to it that it
You can even develop, for example, charts is done. Apart from your medical duties, as
or graphs, which show the progress of your the person in-charge of the health centre
work. These should be displayed on the walls you are also responsible for the day-to-day
of your health centre so that everyone can running of the health centre. Thus, you can
see what progress is being made. Different be overwhelmed by other tasks if you are
activities will have different charts or graphs, not focused and have priorities in your work.
e.g., one for EPI, another one for MCH etc. Sometimes you must delegate some of the
work to other competent people.
Group work
Participants discuss with the moderator REMEMBER!
how to collect population data, develop a Management is getting things done.
sketch map of an area, and draw graphs and
charts of the population characteristics. To improve management at your health
centre you need to develop the following
Management characteristics.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES HEALTH CENTRE ADMINISTRATION Chapter 1 - 211
Chapter 2
Management of medicines
• Ordering and receiving of
medicines
• Storage and stock management
of medicines
• Good dispensing practices
References:
1. The Malawi prescriber’s companion. Malawi,
Ministry of Health, 1993.
2. United States of America Management
Sciences for Health in collaboration with
WHO. Managing drug supply. The selection,
procurement, distribution, and use of
pharmaceuticals. Second edition. Kumarin
Press, 1997.
Ordering and receiving • Unit: The pack size of an item indicates
how many tablets are in each unit (e.g.
medicines 1000, 500, 250, or 100 tablets), or how
many injections are in each unit (e.g.
Learning objectives one ampoule) or how many doses of eye
At the end of the session, participants will be ointment are in each unit (e.g. one tube 3.5
able to: g). The unit is usually a course of treatment
• Determine the average monthly or a month’s supply.
consumption and regular inventory • Monthly consumption: This is the average
• List the important steps in receiving number of units of an item, which are used
medicines over a period of one month (based on
• Be familiar with proper ways of filling several months’ consumption).
requisitions as well as delivery notes • Minimum stock level: This is the number
• Understand the appropriate actions of units which must be in stock in order to
needed to dispose of damaged or expired last until the next delivery plus the safety
medicines stock which is the number of units needed
Location: Classroom/health centre to cover an unforeseen delay before an
expected delivery. When the amount of
Ordering of medicines an item left in your medicinestore has
Once the required medicines are selected, reached the minimum stock level, it is time
proper medicine order forms must be filled in to order a new supply.
to request the medicines. It is very important • Order quantity: This is the number of units
that proper calculations have been made to required to be ordered to build up the
order the required amount of medicines for stock to the minimum stock level plus the
a specified period. average monthly consumption.
• Amount ordered: This is the amount of
Order forms units ordered, which is normally the same
The format of the order forms may vary as the order quantity.
according to the level of the health care • Amount issued: This is the number of units
facility. In general some or all of the following that is actually issued.
terms are likely to be found on the order • Amount in stock: This is the number of
forms: units in stock at the health unit at the time
• Item or stock number: This is a number of placing the order.
used to identify a specific item in terms of
its description and often unit of issue.
Delivery of medicines
• Description: Medicine name, size and the
There are two main delivery systems:
dosage form (e.g. label, mixture, injections,
• kit system
etc).
• indent system.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MANAGEMENT OF MEDICINES Chapter 2 - 215
Kit system • Requires tight diagnosis and medicine
This is favoured by some organizations, e.g. control usage (prescribing) to avoid over-
UNICEF. A standard kit is regularly sent to prescribing.
each health facility based on their perceived
needs. Indent procedure
• Check that the quantity delivered
Advantages
corresponds to the quantity supplied as
• Rational selection of a limited range of
indicated on the delivery note.
essential medicines
• Check each item and tick it off. Each
• Simplified supply and storage
medicine should be checked for:
management
• Packaging
• Easy to prepare and deliver particularly in
• Label
an emergency
• Expiry date
• Reduced risk of theft
• General appearance
• More rational prescribing
Any item that has damaged packaging, is
Disadvantages
unlabelled, or has passed its expiry date or is
• Less flexible than the indent system
of doubtful appearance should be returned
• Difficulty to suit to regional variability in
to the supplier as soon as possible for
morbidity, which may lead to substantial
destruction.
wastage of certain medicines
• Possibilities of stock-outs and surpluses Delivery note
This must be signed by the person in charge
A kit-based system is a temporary solution
of the warehouse, e.g. assistant pharmacist
and a more flexible system should be
and it should be countersigned and dated by
instituted as soon as it becomes possible to
the health staff receiving the consignment
define medicines needs more precisely.
of medicines. One copy of the delivery note
Indent system should be kept by the recipient while another
Each health unit requests at regular periods copy should be sent back to the supplier.
the amount of medicines that they feel they
require for that period. Receipt of medicines
When medicine supplies arrive they should
Advantages carefully be checked for:
• Less wastage • Identity: Make sure the items fit exactly
• Supply matches demand. the same description as those that were
ordered.
Disadvantages • Quantity: Ensure that the number of units
• More difficult to organize of each item supplied is as indicated on
• Requires approval of officer-in-charge the order form.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MANAGEMENT OF MEDICINES Chapter 2 - 217
• Condition: Check each item carefully for Storage of special preparations
damage or signs of deterioration. • Tablets should be kept in air tight tins or
screw-top jars
The person in-charge should only sign the • Injectables should be protected from light,
receipt of the order once he/she is satisified otherwise some of them will deteriorate
with each of the above controls. Any • Syrups should always be kept in glass-
discrepancies should be noted in writing on bottles not tins
the order form copy and followed up. • Some medicines and most vaccines and
sera need to be kept exclusively in a
Group exercise refrigerator, which is kept in good working
• Participants should discuss the relative order and is always maintained at a
merits of the indent and kit system in temperature of less than 8ºC.
relation to their particular needs.
• Participants should discuss the reasons for Medicine deterioration
the accurate completion of delivery and The health centre staff should always be on
requisition notes. the look-out for physical signs of medicine
deterioration such as changes in consistency,
colour and/or smell. For example a strong
Storage and stock vinegar-like smell is associated with the
management of medicines decomposition of aspirin tablets.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MANAGEMENT OF MEDICINES Chapter 2 - 221
• Gives you information to form the basis for On 22.11.05 800 tablets of paracetamol
planning health surveys. were issued, Mark 800 in the issued column
and work out the remaining stock level =
Stock cards (previous stock level–medicines issued) line
A stock card should be made for each (3) of the card.
medicine and should, if possible, be on a stiff
board (see figure). Thus each movement is entered on the card
and each time the stock level is calculated.
Medicine Paracetamol tabs 500 mg Periodically an inventory (4) should be taken
(a) Average monthly consumption:................ and in theory this should correspond to the
(b) Safety stock (stock level below this calculated stock level.
requires you to order) .........................................
Average monthly consumption
From the stock card we can determine the
Stock level number of medicines etc that have been
From and
Received
When making a stock card, make an inventory In other words the quantity of medicine
of the medicine and mark the quantity in needed for the interval between placing the
stock on the first line (1) of the Stock Level order and delivery. This interval is called the
column, i.e. inventory 1000 tabs. Delivery Lead Time. For example if the lead
Then as each order comes in write the time is 14 days and the average monthly
quantity delivered under the received consumption is 3000 tablets, the safety stock
column i.e. will be:
15.11.05 Received 3000 tablets.
3000 × 14 = 1400
Work out the new balance = (stock received 30 days
+ stock in hand) line (2) of the card.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MANAGEMENT OF MEDICINES Chapter 2 - 223
Thus whenever a new order is placed, there Good dispensing practices
must still be at least 1400 tablets in stock
to make sure of not running out of stock
before the new order is delivered. However Learning objectives
if deliveries from the Central Medical Store At the end of the session, participants will be
(CMS) are unreliable, for one reason or able to:
another, it might be necessary to make the • Learn the process of good dispensing
safety stock = the amount of medicines practices
consumed in the normal maximum time of • Understand the consequences of poor
delivery from the CMS × 1.5 or even × 2, in dispensing practice
other words 2100 or 2800 tablets. Location: Classroom/health centre
Inventory Dispensing
At regular intervals (e.g. monthly) a stock Dispensing refers to the process of preparing
count should be taken of what is in the and giving out medicine to a named
store. The quantity counted should equal person on the basis of a prescription. Good
the quantity expected as written on the dispensing practices ensure that an effective
stock card. If the figures are not equal note form of the correct medicine is delivered to
it in RED. the right patient, in the prescribed dosage
and quantity, with clear instructions and in
The reason for such a discrepancy may be: a package that maintains the potency of the
• Expired medicines medicine.
• Missing medicines
• Card not properly completed The process of dispensing may be divided
• Incorrect amount of medicine supplied into:
1. Reading and understanding the
Group exercise prescription
• Participants should be given a 2. Collecting the correct medicine
demonstration of the correct and incorrect 3. Counting or pouring out the correct
methods of storing medicines. amount of the medicine
4. Packing and labelling of the medicine
REMEMBER! 5. Giving the medicine to the patient and
Good stock management does not just explaining how it is used.
mean keeping a card. The information
Reading and understanding
entered on that card must at all times be
• Make sure that it is genuine. Patients might
correct and the quantities on the shelves
write their own unauthorized prescriptions
must correspond to the quantities written
for medicines.
on the card.
• Make sure that you understand what is
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MANAGEMENT OF MEDICINES Chapter 2 - 225
written on the prescription. If you can not Packaging and labelling
read the writing, check with some one • After you have counted and measured the
else. right amount, pack and label the medicine
• Make sure you clearly understand the dose using, for example, plastic dispensing
asked for and check that it is correct. Again envelopes, paper envelopes etc. When you
if you are uncertain, ASK! choose a method of packing, consider the
length of time the patient will be taking
REMEMBER! the medicine.
Never guess what is written on a
prescription. If you are uncertain, ASK! REMEMBER!
Dispensing medicines in a piece of paper
Collecting the correct medicine or in a dirty container or directly into the
• Make a habit to always read the label. patient’s hand is INAPPOPRIATE PRACTICE.
Looking for medicines by looking at their
colour, size, or shape can be dangerous. • After you have packed the medicine,
• Read the generic name, which is always label it clearly and correctly. Patients have
the same no matter which company has often forgotten verbal instructions by the
manufactured it. time they have reached home. Attach a
• Make sure you do not confuse similar written (or preferably pictorial label) to the
names, for example chlorhexidine, dispensing container.
chlorpheniramine, chlorpromazine, • Labels should not be abbreviated and
chloroquine etc. should preferably be written in the
• Check the expiry date and quality of the patient’s language.
medicine. For example, injections must
have no particles or look cloudy. Check Giving the medicine to the patient, and
that the container is intact and has no explaining how it is used
cracks. Similarly check for any damage to Information for patients—explain clearly
the tablets, liquids and ointments. so that the patient understands your
instructions. Ask them to repeat the dosage
Counting out the medicine regime and the duration of treatment.
• Calculate accurately the amount of • How much medicine is to be taken: The
medicine you should supply to the patient should know how much to take
patient. because, for example, some people may
• After counting, measure the total quantity believe that taking more medicine will
supplied to the patient. Counting tablets mean a quicker recovery.
and capsules by hand is not recommended. • How often to take the medicine: The
Ideally a so-called counting tray can be patient should know clearly how many
used or any clean smooth surface and a times he should take the medicine and in
clean knife.
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association or not with food, milk or other
medicines.
Group exercises
The group may visit a pharmacy or a medical
store and observe the whole process of
dispensing a medicine to a patient and then
write their own comments on whether they
think the medicine was dispensed in the
correct way.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 235
In summary, the criteria for assessing rational • Giving medicines for a longer period
use include: than is necessary to complete a cure, e.g.
• Appropriate indication giving benzyl benzoate for more than
• Appropriate medicine 48 hours.
• Effective • Incorrect prescribing
• Safe • The use of the wrong medicine for a
• Affordable specific condition requiring medicine
• Appropriate administration therapy, e.g. tetracycline in childhood
• Dosage diarrhea requiring ORS.
• Route • Prescribing a medicine without making a
• Duration diagnosis.
• Appropriate patient • The use of correct medicines with
• Appropriate patient evaluation incorrect administration, dosages and
duration, e.g. the use of intravenous
Most illnesses respond to treatment using metronidazole, when suppositories or
simple inexpensive medicines. Sometimes oral formulations would be appropriate.
no medicines are needed. The unnecessary • Unnecessary prescribing
use of expensive medicines means some Prescribing of multiple medicines with
patients go without treatment when they a view that something will work, e.g. it
are sick because there is not enough money is common observation that a patient
to buy all the medicines required. with fever is prescribed an antipyretic, an
antimalarial and an antibiotic.
Patterns of irrational medicine use • Prescribing of medicines with doubtful/
Common examples of irrational medicine unproven efficacy
use include: • The use of diethylstilbesterol to prevent
• Extravagant prescribing miscarriage.
The use of an expensive medicine when a • The use of antidiarrhoeal mixtures such
less expensive one would be an effective as kaolin and pectin.
and safe, e.g. the use of ampicillin, where • Dangerous prescribing
phenoxymethylpenicillin could be used. • The use of certain analgesics which
• Over-prescribing contain dipyrone, despite its potential
• The use of medicines when no medicine to cause fatal blood disorders,
therapy is indicated, e.g. antibiotics for agranulocytosis.
viral upper respiratory infections. • The use of diethylstilbestrol despite the
• The use of larger doses than are necessary fact that it can cause cervical and vaginal
to treat a condition, e.g. a high dose of cancer in daughters of women who used
antibiotics when a lower dose would the medicine during pregnancy.
just be as effective.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 237
• Under-prescribing • Heavy patient load
• Failure to provide available, safe and • Patient or industry
effective medicines, e.g. failure to • Pressure to prescribe
vaccinate against measles or tetanus. • Limited experience
• Giving too low a dose of the medicine
or giving it for too short a period, e.g. Medicine supply system
as commonly seen with antibiotics and • Unreliable suppliers
antimalarials, which leads to medicine • Medicine shortages
resistance and/or poor response. • Supply of expired medicines
Examples of commonly encountered
inappropriate prescribing practices include: Medicine regulation
• Overuse of antibiotics and antidiarrhoeals • Non-essential medicines available
for non-specific childhood diarrhoea • Non-formal prescribers
• Indiscriminate use of injections • Lack of regulation enforcement
• Multiple medicine prescriptions
All of these factors are affected by national
• Use of antibiotics for treating minor acute
and global trends and practices. For
respiratory infections
example, the use of injections is declining in
• Anabolic steroids for growth and appetite
many African countries because of the fear
stimulation
of AIDS.
• Tonics and multivitamins for malnutrition.
Impact of irrational use of
Factors underlying irrational use
medicines
of medicines The impact of irrational use of medicines can
There are many different factors, which affect
be seen in many ways:
the irrational use of medicines. In addition,
• Reduction in the quality of medicine
different cultures view medicines in different
therapy leading to increased morbidity
ways, and this can affect the way medicines
and mortality.
are used.
• Waste of resources leading to reduced
The major factors are: utilization of other vital medicines and
Patients increased costs.
• Patient’s poor knowledge of his/her m • Increased risk of unwanted effects, such
• Misleading beliefs as adverse medicine reactions and the
• Patient demands/expectations emergence of medicine resistance, e.g. as
in malaria or dysentery.
Prescribers • Psychosocial impacts, such as when
• Lack of education and training patients come to believe that there is “a pill
• Inappropriate role models for every ill”. This may cause an apparent
• Lack of objective medicine information increased demand for medicines.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 239
Strategies to improve medicine 4) are examples of quantitative data, but to
use get qualitative data you need to ask people
• Educational approaches, which seek to or observe them. Once you know what and
inform or persuade prescribers, dispensers, why something is happening then you can
and patients to use medicines in a proper decide on a suitable strategy.
way, e.g. regular trainings, production of In any decision to change medicine
medicine bulletins and clinical supervision. policy, it is important to consider first its
• Managerial approaches, which structure local acceptability, costs involved, short
or guide decisions through the use of and long-term medical and financial gains,
specific processes, forms, packages or possible constraints, and how to monitor its
monetary incentives, e.g. essential medicine successes and failures.
lists, medicine procurement review, regular
supervision of prescribing habits and other Summary
methods of audit. Rational prescribing involves:
• Financial approaches, which reward • Getting a comprehensive history and
rational prescribing and deter doing a good examination so that an
polypharmacy, e.g. performance-related accurate diagnosis can be made.
pay, user charges. • Selecting the best medicine and
• Regulatory approaches, which restrict prescribing it in an adequate dose. In
availability of certain problem medicines, medicine selection, consider effectiveness,
e. g. requiring generic prescribing, banning safety, cost and availability.
certain medicines. • Advising the patient to complete the
standard course of treatment and checking
How to select the best strategy to that your instructions are understood.
improve medicine use
Before you select a strategy to improve
Group exercise
• Participants discuss how to improve
prescribing, you need to know the problem.
prescribing for antimalarials,
You think you have a problem of irrational
antituberculosis medicines and antibiotics.
medicine use. To find out you need data.
• Participants divide into groups and each
This data may be quantitative, for example,
group designs a project to investigate
how often injections are given in your
a medicine problem, i.e. misuse of
clinic, or qualitative, for example, why your
antibiotics, overuse of injections, etc. Then
prescribers are using injections. In other
each group proposes a strategy to deal
words quantitative data tell you what is
with the problem.
happening and qualitative data why it is
happening. Unless you know why something
is happening you cannot choose the right
strategy to change it. Indicators (see Chapter
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 241
Use and misuse of Two injections which are frequently abused
are:
injections and infusions
Chloroquine
Chloroquine injections are often given at the
Learning objectives start of treatment for malaria in the mistaken
At the end of the session, participants will be
belief that it will act more quickly. This has
able to:
been proved to be wrong. Blood levels rise
• Explain reasons why injections are
more quickly (within 30 minutes) with oral
misused
treatment than with injections. In the case of
• Describe the dangers of the overuse of
injections, most of the chloroquine remains
injections
in the tissues.
• Observe proper procedure when giving
injections Chloroquine injections are bad because:
• Discuss and adopt strategies to reduce the • they can cause cardiac arrest, especially in
use of injections and infusions. children;
Location: Classroom/health centre • they can cause abscess;
• they are expensive.
Misuse of injections
There are many ways to give medicines to REMEMBER!
a patient. These include giving them by Chloroquine has been removed from the
mouth, applying them topically or by giving Somalia essential medicines list because
injections. Each way has its indications, of high Plasmodium falciparum resistance.
advantages and disadvantages. However If malaria is suspected or diagnosed, use
injections are frequently misused for the other anti-malarial medicines as described
following reasons. under the treatment of malaria in this
• Patients demand them because they manual.
believe they will give the best cure
• The health worker gives them to satisfy
the patients Procaine penicillin
• The health worker gives them for financial This is the most abused injection and is
reward unnecessarily and incorrectly administered
• The health worker believes they will give for almost every kind of complaint. In one
the best cure study in one developing country 95% of the
• The health worker is unsure of the patients visiting a private practitioner were
diagnosis but wants to be seen to be doing given procaine penicillin. Often it is only
something. given for short periods in some cases one
day only. The result is the development of
penicillin-resistant organisms.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 243
Dangers of injections Important steps to be taken when
• Damage to the sciatic nerve— giving injections
intramuscular injection should not be
given into the buttock but into the anterior Sterilization of the syringe and needle
lateral side of the mid thigh. • The syringe has two parts. Take it apart
• There is always a risk of injecting i.m. and boil both sections and the needles for
medicines into a blood vessel with serious 20 minutes starting from when the water
results (always pull back on the syringe starts to boil.
before injecting). • After boiling, put the needles and syringes
• If the syringe and needle are not properly together without touching them with your
sterilized there is a risk of transmitting hands. Use sterile forceps.
hepatitis and HIV. When available, use
disposable syringes and needles. If these Giving the injection
are not available be sure to follow the • Draw up the correct amount of medicine
sterilization procedure described below. required into the syringe and expel any air.
Take precautions not to contaminate the
HIV/AIDS has no known cure. Health needles or the syringe.
workers have a duty to control the spread • Choose the injection site and clean it with
of this disease by making sure that they use soap and water, alcohol, surgical spirit or
sterile syringes and needles if they have to whatever is available.
give injections. • Insert the needle and draw back to make
sure you are not in a blood vessel. Inject
REMEMBER! the medicine.
Always use sterile syringes and needles if • Remove the needle and gently clean the
you have to give injections. skin again.
• After injecting, rinse the syringe and needle
When you prescribe anything ask the at once. Push water through the needle
following questions: and then take the syringe apart and wash
• Does the patient need any medicines? it. Boil again for 20 minutes before using
• If yes, can the patient be managed with an again.
oral preparation?
• If no, then the patient may need an Group exercise
injectable medicine using sterile syringes • The participants discuss with the facilitators
and needles. other commonly misused injections.
• The participants draw up a plan of action
to monitor and limit the use of infections
in their health facility.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 245
Non-medicine treatment What happens when a health worker is faced
with psychosomatic symptoms?
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 247
• If the problem is psychosomatic it is • Is the medicine the most suitable for the
probable that no abnormality will be patient and the condition?
detected. • Does the medicine have any side-effects?
If so its risks may outweigh its possible
Laboratory investigation benefits.
• Avoid expensive complicated laboratory
Prescribing gives the impression that
tests. Do not even suggest them. These
something is being done while, in reality,
might reinforce the patient’s feeling about
nothing objective is achieved. It may
his illness.
neither relieve the symptoms nor treat the
• Simple inexpensive tests like stool
underlying cause. Giving a medicine might
microscopy for ova, haemoglobin
in certain situations be unnecessary and
investigation and testing urine for pus
incorrect. Much more might be achieved
cells, albumin and sugar can be performed
simply by trying to educate the patient or
to confirm your suspicion that there is no
the family and to explain the real cause/s of
organic disease.
the symptoms.
Treatment REMEMBER!
Most health workers think that they are
Do not prescribe a medicine for the sake of
too busy to talk to the patients. Talking and
prescribing.
letting the patient talk is an important part
of treatment especially in patients with
If you decide a medicine is needed, ask
psychosomatic disorders. Remember, one
yourself “is the medicine the most suitable
hour spent with one such patient during
for the patient and the condition”. If you feel
one visit may save you 10 hours listening to
you must give a placebo (inactive substance),
the same complaints day after day. Therefore
give one that does no harm e.g. iron or folic
use layman’s language to explain your
acid rather than, say, aspirin, which might
negative findings. You will be surprised to
give the patient a gastric ulcer.
learn that patients prefer to be told that they
In some circumstances, giving a medicine
are healthy.
is neither suitable for the patient nor will it
Before prescribing a medicine, ask
help the condition. Actually, it may have a
yourself:
negative effect. Often the most important
• Does the patient need a medicine?
method of dealing with the problem is
• Does the patient need a medicine
patience and community education. For
to relieve symptoms and to treat the
example:
underlying condition or are you giving
• In uncomplicated protein–energy
them medication to make them feel that
malnutrition (PEM), all the patient needs is
something is being done? In that case you
more food rich with protein.
may be treating yourself and your own
• In hepatitis A, which is mainly spread
insecurities rather than the patient.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 249
through contaminated food and drink, Group exercise
health education on the need to improve • Participants discuss other common
water supply and sanitation is required. conditions, which do not require medicines
and how to manage them.
If you decide to give a medicine, you should • Moderator asks participants to present
ask yourself: cases for which medicines were not used
• Does the medicine have any side effects? and the outcome was good.
• Does any possible benefit outweigh the
possible risks of the medicine?
• Does any possible benefit of the medicine Making a diagnosis
justify its cost to the patient or to the
health service?
Learning objectives
All medicines have side-effects. These effects At the end of the session, participants will be
must be taken into consideration before a able to:
medicine is prescribed. In protein-energy • State the reasons behind a detailed and
malnutrition (PEM) and hepatitis A, the systematic history taking
patient may be better off without medicines. • Conduct a thorough physical examination
In both conditions the liver is damaged. Since • Identify the necessary equipment/s
the liver metabolizes most medicines, the risk needed to do this
of giving them to patients with liver disease • Select appropriate laboratory tests to be
might outweigh the possible benefits. performed.
Individual health education and Location: Classroom/health centre
community education are the best means
to manage these conditions. Take more time Making a proper diagnosis
to talk to your patient to convince him/her A proper and accurate diagnosis is necessary
that a medicine is not required. Talk to the before the correct treatment can be given. A
community so that they recognize the wrong diagnosis can be responsible for:
problems and take preventive measures. • the patient not being cured
• wastage of medicines and money
REMEMBER! • longer queues at the health unit because
The best “medicine” for the patient may be patients have to come again for the same
complaints
the health worker’s advice.
• loss of confidence in the health unit and
the national health care system
• a further spread of communicable
diseases.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 251
Examples of wastage of medicines are: Your questions should be directed towards
• When every patient with pain is given these aims. They will be relevant and
aspirin together with a number of other meaningful if you:
medicines in the hope that one will cure • have adequate knowledge of human body
the complaint; in health and disease;
• When fever is treated with an antimalarial, • can relate common complaints (symptoms)
an antibiotic and/or an analgesic; such as headache, fever, backache, joint
• When cough syrup is given without pains etc. to the disease patterns in your
ascertaining the reason for the cough. area;
• can interpret the patient’s words based on
The practice of multiple prescribing is your knowledge of the social and cultural
wasteful and often results in the patient circumstances of the area. Patients usually
not being treated properly. have their own terms to describe their
sufferings. It is up to you to interpret their
To make a proper diagnosis go through the symptoms properly.
following steps.
• Be sure your patient is relaxed and REMEMBER!
comfortable. Avoid short cuts by treating symptoms.
• Try to establish a feeling of empathy.
• Get a good history from the patient. Important points to remember when
• Do a thorough examination. taking a history:
• If you have a laboratory only do the • Allow the patients enough time to describe
relevant tests to confirm your tentative their problems.
diagnosis. • Have patience, tolerance, understanding
• Record your findings on an OPD/MCH card and sympathy.
and your diagnosis and treatment in the • Show interest in your patient.
Patient Register. • Do not ask leading questions.
• Do not rush to examine the patient.
History-taking • Look for non-verbal communication. Use
Taking a good history from the patient is the your ears, eyes, nose and hands.
most important step in making an accurate
diagnosis. It can: All too often the health worker uses
• suggest certain diagnostic possibilities the stethoscope before the patient has
• exclude other diagnostic possibilities completed the history of his complaint. In
• give direction for further investigation this situation the stethoscope is used to plug
• provide the only evidence on which to the ears! For example, a patient may tell you
make a diagnosis. he has a cough but unless you give him time
to tell you that he has had it for three weeks
and has started to cough blood you may
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 253
miss the diagnosis of tuberculosis, which Common signs in children and adults
may not be picked up by a stethoscope.
Signs Child Adult
Examination Raised temperature ++ ++
The traditional method of conducting a Anaemia ++ ++
physical examination is by: Swollen tonsils with pus ++ +
• inspection
• palpation Ear discharge ++ +
• percussion Skin rash ++ +
• auscultation Oedema ++ ++
Jaundice + +
There are a number of points to remember.
• Do not take short cuts. Poor nutritional status ++ +
• Make sure the patient is properly Dehydration ++ +
undressed.
Abdominal tenderness ++ +
• Try to get the patient relaxed.
• Be gentle. Urethral discharge – +
• Start palpation well away from the tender Palpable abdominal mass + +
areas. Neck stiffness ++ +
• Look for common conditions in your area.
Enlarged lymph nodes + +
• Privacy is important.
Red eyes + +
Convulsions + +
Irritability ++ +
– not common + common ++ most common
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 257
Rational use of tuberculosis usual medicines will not work. There are
many people infected with drug-resistant
medicines strains of tuberculosis in the world today
and the numbers are increasing because of
Learning objectives inadequate tuberculosis treatment.
At the end of the session, participants will be
able to: The key to controlling tuberculosis
• Identify reasons why tuberculosis The key to controlling tuberculosis is
medicines need strict supervision. to make sure that patients take all their
• Propose ways of ensuring that patients medicines regularly. The best way to do this
comply with tuberculosis treatment is for health workers to watch the patients
Location: Classroom/health centre actually swallow their medicines. This is the
key to stopping tuberculosis at the source.
This is called directly observed treatment,
Treatment of tuberculosis short-course (DOTS).
The combination of medicines Unfortunately instructing all the world‘s
recommended by WHO is called short- health workers to “be sure that your
course chemotherapy and is 95% effective. If tuberculosis patients take their medicines is
used properly, these medicines would make not as simple as it seems. Many tuberculosis
it possible to virtually eliminate tuberculosis patients are poor and live in remote villages,
as a public health threat. so it can be difficult to motivate health
workers to verify that their tuberculosis
The problems of drug resistance patients are completing treatment and a
Unfortunately the problem with tuberculosis high percentage of people are cured. Health
medicines is that they must be taken for a workers themselves need supervision and
long time — at least 6 months. Frequently, encouragement. Many patients in Somalia
once the coughing ends and other may be nomads.
symptoms go away, tuberculosis patients
lose the incentive to continue taking their Main objectives of tuberculosis
medicines.
When tuberculosis treatment is treatment
inadequate or incomplete, the bacilli in the • The patient is cured
person’s lungs can survive and multiply again. If treatment is taken properly the patients
This will cause a relapse. Some of the bacteria will lose their infectivity within 2 weeks, be
may become drug-resistant and cause a symptom free in 4 weeks and will have more
more dangerous form of tuberculosis, i.e. than a 95% chance of being successfully
drug-resistant tuberculosis. These cases are cured. If treatment is not provided, most
very difficult to treat and will infect others patients who are sick with tuberculosis will
with their drug-resistant bacteria. Then the die within 5 years. Compliance is very difficult
to achieve if the medicines are not supplied
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES RATIONAL USE OF MEDICINES Chapter 3 - 259
free of charge.
• The spread of the disease is stopped
The top priority is to treat sputum-positive
patients because they are the ones that
infect the community. The properly treated
patient is no longer infectious and cannot
pass the disease on to others. It is estimated
that if the sputum positive patient is not
treated and remains infectious he or she will
infect, on average, 10 to 20 other people in a
year’s time.
How multidrug-resistant
tuberculosis is prevented
When a patient is successfully treated it
is virtually impossible for that person to
develop multidrug-resistant tuberculosis
and spread these bacilli to others. DOTS is
the key to stopping tuberculosis epidemics.
Health workers must watch their patients
swallow each dose of their medicines.
Supervision is usually daily of the first 2
months and ideally should continue for the
whole 6 months of the treatment.
Group exercise
Participants should discuss ways to ensure
compliance in their patients who are taking
tuberculosis medicines.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES
Chapter 4
Medicine supervision
guideline
• How to investigate medicine use
in health facilities
References
1. WHO. Action Programme on Essential
Medicines: How to investigate medicine use
in health facilities. WHO/DAP/93.1
2. United States of America Management
Sciences for Health in collaboration with
WHO. Managing drug supply. The selection,
procurement, distribution, and use of
pharmaceuticals. Second edition. Kumarin
Press, 1997.
How to investigate medicine and can be implemented in a standard way
by individuals without special training or
use in health facilities access to many resources.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MEDICINE SUPERVISION GUIDELINE Chapter 4 - 265
3. Are stock cards used for movement of sample is by random sampling, i.e. picking
medicines in or out of the medicine store? by chance.
4. Is the information recorded on the stockcards The size of the sample your want
for a basket of medicines the same as the to include in your survey/study is also
quantity of stock in the store? important. The larger the size of the sample
5. Are medicines stored in the store according you are studying the higher the likelihood
to FIFO? you get reliable results. According to WHO
6. Are there any expired medicines in the the minimum number of samples per facility
store? should be thirty. It might take a long time
to look at all the prescriptions issued over
How to collect prescribing a given period, so to simplify the procedure
indicators you first need to decide how many to
Sources of data sample.
Any collection of data requires careful
planning. Where are the sources of your REMEMBER!
data? This may be the consulting room, The larger the sample size, the more
the dispensary, the medical stores, the accurate the results are.
administrative offices or even the patient’s
home. If you want to look at prescribing Data analysis and reporting
in your health facility you will need to find When you have selected your study sample
out where the treatments are recorded. Is it analyse each prescription and fill in the
on the OPD cards or on prescription forms prescribing Indicator Form (a copy is found
or in the pharmacy log books. Are your at the end of this chapter). You will need to
records complete? Perhaps injections are know which medicine names are generic
recorded in a separate place. It is easier to and which are trade. You will have to decide
look at past (retrospective) data. Over what what is an antibiotic? (Is metronidazole an
period will you take your sample? How many antibiotic, etc?) Do you include creams and
prescriptions will you examine? eye ointments? Do medicine combinations
count as one or several medicines? Once
Sampling and sample size you have decided this, then be consistent.
The way you select your sample is The WHO publication “How to investigate
important. For example if you are studying medicine use in health facilities” will advise
the prescriptions of a clinic, you cannot just you on these choices.
come and select the last or first one hundred Once you have recorded all the sample
prescriptions since these samples may not prescriptions then calculate the indicators.
be representative. This is called convenience It should be easy if you have looked at
sampling and should only be used as a last 100 prescriptions. Are the results what
resort. The best way to select your study you expected or do they come as a shock?
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MEDICINE SUPERVISION GUIDELINE Chapter 4 - 267
Are they reasonable or is there need for
improvement? If you are looking at several
prescribers, is there a big variation between
them? In which case who are the poor
prescribers?
Do an analysis of the results and make
comments. Feed the results back to your
prescribers. Remember to praise as well
as criticize. If there is evidence of poor
prescribing, try to find the reasons for this. It
may be pressure of work, lack of medicines,
patient pressure, etc. Only if you know the
reason for irrational medicine use can you
hope to develop a successful strategy to
improve it.
Group exercise
The group divides into 3–4 subgroups and
each group designs a study to investigate the
use of one antibiotic, injection or antimalarial
medicine in several nearby primary health
care health facilities. Each group must select
30 prescriptions randomly and analyse
and calculate the prescribing indicators.
Each group should present their results,
which should be recorded on a flip chart.
Participants should discuss any differences
in their results, the reasons for this and what
strategies could be used to improve the
prescribing.
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MEDICINE SUPERVISION GUIDELINE Chapter 4 - 269
PRESCRIBING INDICATOR FORM
Health facility______________________ Date_____
Investigator________________________
# # #
Seq. Date of Rx Age Medicines Generics Antibiotic Injection on EML Diagnosis
No. (0/1)* (0/1)*
1
2
3
4
5
5
6
7
8
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Total
Average
% % % %
% of total of total of total of total
medicines medicines medicines medicines
*0=No; 1=Yes
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MEDICINE SUPERVISION GUIDELINE Chapter 4 - 271
PATIENT CARE INDICATOR FORM
Health facility______________________ Date_____
Investigator________________________
Dispensing # Adequately
# Medicines # Medicines Knows dosage
time prescribed dispensed labelled (0/1)*
No. (secs) (0/1)*
1
2
3
4
5
5
6
7
8
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Average
% %
of medicines adequately of patients know
% labelled dosage correctly
*0=No; 1=Yes
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MEDICINE SUPERVISION GUIDELINE Chapter 4 - 273
HEALTH FACILITY INDICATOR FORM
Health facility______________________ Date_____
Investigator________________________
Monit- Availability
Visible map Action Team work Community Copy of
Population oring of key
No. (0/1)* plan practised involved STG medicines
estimated (0/1)* system
(0/1)* (0/1)* (0/1)* (0/1)* (0/1)* (0/1)*
1
2
3
4
5
5
6
7
8
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
% % % % %
% %
with visible with population % with with with community having a having key
(%) map estimate with action plan monitoring teamwork copy of medicines
involved
system practised STG
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MEDICINE SUPERVISION GUIDELINE Chapter 4 - 275
MEDICINE STORE INDICATOR FORM
Medicine store_____________________ Date_____
Investigator________________________
*0=No; 1=Yes
PART 2 RATIONAL MANAGEMENT AND USE OF MEDICINES MEDICINE SUPERVISION GUIDELINE Chapter 4 - 277
Annex 1
Somalia essential medicines
list 2006
A*=Health centre close to referral
B*=Health centre away from referral
Health centre
Medicine name A* B* Hospitals
Acetylsalicylic acid tablet, 300 mg X X X
Aluminium hydroxide tablet, 500 mg X X X
Aminophylline inj, 25 mg/ml X
Aminophylline tablet, 100 mg X
Amitryptilline tablet, 25 mg X
Amoxycillin tablet, 250 mg X X X
Ampicillin powder injection, 1 g vial X
Artesunate tablet, 50 mg X X X
Ascorbic acid tablet, 50 mg X X X
Atenolol tablet 40 mg X
Benzathine benzylpenicillin injection,
2.4 MIU, 5 ml vial X X
Benzoic acid + salicylic acid, ointment,
6%+3%, 500 g X X X
Benzyl benzoate lotion, 25%, 1 L X X X
Benzylpenicillin injection, 5 MIU X X X
Butylscopolamine bromide tablet, 10 mg X X
Butylscopolamine bromide, injection
20 mg/ml, 1 ml X
Cetrimide + chlorhexidine X X X
Chloramphenicol capsule, 250 mg X
Chloramphenicol powder injection, 1 g X
ANNEX 1 SOMALIA ESSENTIAL MEDICINES LIST 2006 281
Chlorhexidine 5% solution for dilution X X
Chlorpheniramine tablets, 4 mg X X X
Chlorpromazine injection, 25 mg/ml, 2 ml X
Chlorpromazine tablet, 100 mg X
Clofazimine capsule, 100 mg X
Cloxacillin capsule, 500 mg X
Dapsone tablet, 100 mg X
Dexamethasone injection. 4 mg/ml, 1 ml X
Dextrose injection, 5%, 500 ml X X
Dextrose injection, 50%, 20 ml X
Diazepam injection, 5 mg/ml, 2 ml X X
Diethylcarbamazine tablet, 50 mg X
Digoxin tablet, 0.25 mg X
Doxcycyline tablet, 100 mg X X
Epinephrine (adrenaline) inj, 1 mg/ml, 1
ampoule X X
Ergometrine inj, 0.2mg/ml ampoule X X
Erythromycin tablet, 250 mg X X
Ethambutol tablet, 400 mg X
Ferrous salt + folic acid, tablet equivalent
to 60 mg iron + 0.40 mg folic acid X X X
Folic acid tablet, 5 mg X X X
Furosemide injection, 10 mg/ml, 2 ml X
Furosemide tablet, 40 mg X
Gentamycin injection, 40 mg/ml, 2 ml X