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Question 1
Human Capital
The value that the employees of a business provide through the
application of skills, know how and expertise. Human capital is an
organization’s combined human capability for solving business
problems. It is inherent in people and cannot be owned by
organizations. Therefore, human capital can leave an organization
when people leave. Human capital also encompasses how effectively
an organization uses its people resources as measured by creativity
and innovation.
Structural Capital
The supportive infrastructure processes and databases of the
organization that enable human capital to function. Structural capital
includes such traditional things as buildings, hardware, software,
processes, patents, and trademarks. In addition, structural capital
includes such things as the organization’s image, organization,
information system, and proprietary databases. Because of its diverse
components, structural capital can be classified further into
organization, process and innovation capital. Organizational capital
includes the organization philosophy and systems for leveraging the
organization’s capability. Process capital includes the techniques,
procedures, and programs that implement and enhance the delivery of
goods and services. Innovation capital includes intellectual properties
and intangible assets. Intellectual properties are protected commercial
rights such as copyrights and trademarks. Intangible assets are all of
the other talents and theory by which an organization is run.
Relational Capital
Relational capital consists of more specialized items such as
trademarks, licenses, franchises, but also the less definable, such as
customer interactions and relationships. The notion that customer
capital is separate from human and structural capital indicates its
central importance to an organization’s worth.
c. Entrepreneurship can be understood by examining its 4 dimensions.
Identify and explain the 4 dimension. (12 marks)
Question 3
Q1
Give examples.
MIND MAPPING - starts in the centre of the page with the main idea,
and works outward in all directions, producing a growing and organized
structure composed of key words and key images.
Q2
a) - Briefly describe four (4) other creativity methods that can be use to
generating new ideas. (8marks)
i. Intuitive – focuses on results and relies on past experience to
guide actions
Question 1
There are three internal opportunities factor. First are capabilities the ability
or quality necessary to develop the business venture. Second are resources
including financial, physical, and human resources consistent with the
magnitude of the business venture. Third is interest the will, commitment,
and passion to pursue the business venture.
Question 2
When make a decision, we must consider three factors which is the product
will give significant value to the customer. The entrepreneur can attract the
necessary financial, physical, and human resources required by the venture
opportunity. The expected return of the venture is consistent with the risk of
the venture.
Go
Reject
Look elsewhere
The source of business idea includes patent office. The Intellectual Property
Corporation of Malaysia is an agency under the Ministry of Domestic Trade,
Cooperative and Consumerism. This agency can be a good source of
business ideas that can be retrieved easily from their online patent search
and patent gazette hosted on its website. Other than that, the university
research and development is one of the sources of business idea. It provides
an endless stream of research findings that can be commercialized. Local
universities play an important role in providing knowledge that will help
businesses grow into new market segments and develop new products. In
addition research institutes also the one of the source of business idea. It
considered as reliable sources of business ideas on various fields. Examples
of research institutes in Malaysia include the Malaysian Agricultural Research
& Development Institute (MARDI), Standards and Industrial Research
Institute of Malaysia (SIRIM).
MODUL 4
QUESTION 1
The 1st feasibility study is market feasibility study. The market feasibility
study is an assessment of the overall appeal of the market for the product or
service being proposed. There are 4 aspects of market feasibility study which
is product or service, customers, market demand, competitors and market
share. The 2nd feasibility study is technical feasibility study. A technical
feasibility study is concerned with determining whether the business has the
necessary technology and equipment to produce the intended
product/service. Aspects of technical feasibility study that should be carried
out include technology and equipment, materials, manpower and location.
The next feasibility study is organizational feasibility study. An organizational
feasibility study is concerned with determining whether the business has the
necessary and sufficient human resource to bring a particular
product/service idea to market successfully. Aspects of organizational
feasibility study that should be carried out include organization structure,
management team, compensation, supporting services. The last feasibility
study is financial feasibility study. The financial feasibility study is an
assessment of the financial aspect of the business. Information in the
financial feasibility study should include start up capital, financial sources,
and profitability analysis.
QUESTION 2
a) Four(4) aspects of market feasibility study. <20m>
The 1st aspect is the product or service. A product is defined as anything that
can be offered to a market for attention, acquisition, use, or consumption
that might satisfy a need or want. A service is defined as any activity or
benefit that one party can offer to another that is essentially intangible and
does not result in the ownership of anything. Before any product or service
enters the market it should meet the prospective customer’s needs and
wants. The 2nd aspect is the customer. Customer assessment involves
determining who are the customer/s the business wishes to serve.
Customers refer to individuals and households, business organizations local
as well as international and government organizations that buy product and
services for consumption. They are the target markets for the organizations’
product or service. Target market defined as the group of customers with
needs and wants that can be satisfied by the business through the supply of
product or service. The target market can be segmented or broken down
based on different criteria or factors such as age, marital status,
geographical areas, lifestyle, hobby, and interest. The purpose of market
segmentation is to enable the business to satisfy the needs and wants of the
consumers it has selected with the limited resources the business has.
Subsequently as the business progress and has more resources it can
broaden into other market segment which it has not served before. The 3 rd
one is market demand. Market demand refers to the total potential purchase
that is expected from the target market. Normally it is expressed in units or
Ringgit. The information on market demand is critical in determining the
viability of a proposed product or service. Market demand can be calculated
based on the following factors, population of the target market, number of
houses in the target market and competitors’ sales. The 4th is competitors.
Competitors refer to other businesses that provide similar, substitute or
alternative product/service to the same market segment. In competitors
analysis, the business not only has to identify who are the major competitors
but also the number of competitors in the market. The presence of
competitors can affect immensely on the success of the business
product/service that enter the market. Thus In order to establish a market
niche and compete effectively, it is imperative for the business to identify
who their competitors are as well as their strengths and weaknesses.
QUESTION 3
determining whether the business has the necessary and sufficient human
resource to bring a particular product or service idea to market successfully.
Aspects of organizational feasibility study that should be carried out include
organization structure, management team, compensation and supporting
services.