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Technical Service Guide

for HD Ultra

FSR/TSG/001 (1.1)
Revision table

1.0 Original Issue of Document December 15th 2011 CDM
1.1 Review update January 17th 2012 CDM

This document is the property of Contex A/S. The data contained herein, in whole or in part, may not be duplicated, used or disclosed outside the Recipient for
any purpose other than to conduct technical evaluation. This restriction does not limit the Recipients right to use information contained in the data if it is obtained
from another source without restriction.

ii
Document Title.: 67GA / XXXXXX Technical Service Guide

Doc. No.: FSR/TSG/001

Prepared by.: CDM

Authorized by.: JR

Distribution.: Tegningsarkiv, Svendborg

Issue revision date.: 1.1 17 January 2012

Scanners covered by this Service Guide.:

67GA - HD Ultra

iii
Table of Contents
Design2-1
Block Diagram���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 2-3
Wiring Diagram��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 2-4
Power Supply layout with measuring points (SMPS)����������������������������������������������������������������������������������������������������������������������������� 2-5
Camera Board layout with measuring points (CBR)������������������������������������������������������������������������������������������������������������������������������ 2-5
Scanner Control Unit layout with measuring points (SUI)���������������������������������������������������������������������������������������������������������������������� 2-6
Lamp Driver Board layout with measuring points (LMH)������������������������������������������������������������������������������������������������������������������������ 2-7
ATAC control Board layout with measuring points (MDA)���������������������������������������������������������������������������������������������������������������������� 2-8
Interconnection Board layout for keypad (IBC)�������������������������������������������������������������������������������������������������������������������������������������� 2-8
Scanner Cross View������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 2-9
Troubleshooting3-1
Troubleshooting Sequence��������������������������������������������������������������������������������������������������������������������������������������������������������������������� 3-3
Error codes displayed on Keypad���������������������������������������������������������������������������������������������������������������������������������������������������������� 3-4
Dust problems���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 3-5
Image quality problems�������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 3-6
Stitching problems���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 3-7
Banding problems���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 3-7
Part replacement 4-1
Identifying parts.������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-4
Parts list�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-5
Scanner Control Unit (SUI)�������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-6
Lamp and Driver board (LMH)��������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-8
Power Supply (SMPS)������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-10
Cooling Fan Filter’s�������������������������������������������������������������������������������������������������������������������������������������������������������������������������������4-11
Cooling Fans�����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������4-11
Size Detection Sensors������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 4-12
Paper Sensors (Load & Entry)������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-12
Guide Plate Lock Sensors�������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-13
Camera Module������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 4-14
Stepper Motor Assy.����������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-16
Drive Belt.��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-17
EMI Filter���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-18
Power Inlet������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-18
Tacho Sensor��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-21
ATAC Control Board (MDA)������������������������������������������������������������������������������������������������������������������������������������������������������������������ 4-22
ATAC Roller Pressure Sensor�������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-23
ATAC Top Position Sensor������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-24
ATAC Down Position Sensor���������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-24
ATAC Motor������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 4-25

iv
ATAC Guide plate (complete)����������������������������������������������������������������������������������������������������������������������������������������������������������� 4-27
Paper Sensors (Exit)������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-28
RHS Cover & Operators Panel (Right Hand Side)��������������������������������������������������������������������������������������������������������������������������� 4-30
White Background Plate�������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-31
Lamp Cartridge��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-32
Glass Plate���������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 4-33
Adjustments5-1
Special Tools needed�������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 5-3
Belt Tension����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 5-4
Roller Pressure Sensor Adjustment, ATAC����������������������������������������������������������������������������������������������������������������������������������������� 5-5
Top Sensor Adjustment, ATAC������������������������������������������������������������������������������������������������������������������������������������������������������������ 5-6
Camera Adjustment, Overview������������������������������������������������������������������������������������������������������������������������������������������������������������ 5-8
Camera Adjustment, Light Profile������������������������������������������������������������������������������������������������������������������������������������������������������ 5-10
Camera, Coarse Focus, Scan Width & Tilt Adjustment���������������������������������������������������������������������������������������������������������������������5-11
Camera, Focus Final Adjustment������������������������������������������������������������������������������������������������������������������������������������������������������ 5-13
Appendix A  A-1
WIDEsystem Service, walk though����������������������������������������������������������������������������������������������������������������������������������������������������� A-2
Appendix B B-1
Firmware Download, walk through������������������������������������������������������������������������������������������������������������������������������������������������������ B-2
Erase Parameter block������������������������������������������������������������������������������������������������������������������������������������������������������������������������ B-4
Appendix C C-1
Scanner Terms������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������C-2
Appendix D D-1
Error Codes�����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������������D-2
Appendix E E-1
Scanner License system, General����������������������������������������������������������������������������������������������������������������������������������������������������� E-2
Main Board Replacement�������������������������������������������������������������������������������������������������������������������������������������������������������������������� E-3
Temporary Board switch���������������������������������������������������������������������������������������������������������������������������������������������������������������������� E-8
Problem with Activation����������������������������������������������������������������������������������������������������������������������������������������������������������������������� E-8

v
vi
Design
Design

Design
Electronics
Block Diagram
Wiring Diagram
Circuit board layout’s
CIS Unit Construction

Mechanics
Cross Section View

2-2
Design
Block Diagram

ATAC Cam Cam Cam Cam Cam Keyboard


motor CAM E, CBR motor CAM D, CBR motor CAM C, CBR motor CAM B, CBR motor CAM A, CBR motor (7 button’s, 3 LED’s)

ATAC Tacho
sensor

IBC
ATAC sensor J5 J4 J3 J2 J1

x3 J23

J10 J11

ATAC Scanner Control Unit USB2 Client USB


MDA (SUN)

J1 Gbit LAN
LAN
Gbit
LAN LED
LED
J21 J19 J24 J26 J25 J24

Power Florescent lamp


Ctrl.
Ctrl. Sensor Paper sensor x3

Lid sensor x2
J5 J7 J21 J4 J19 DC

Lamp Driver J6 Ctrl.


LMH Tacho sensor
Main J20 J11
Steper
motor
Filter 100-200v
Autosize sensor
Main DC Fan x2 x6
Power Supply NTC sensor
Power SMPS (fan)
Plug /Switch

Block Diagram

2-3
Design
Wiring Diagram

2-4
Design
Power Supply layout with measuring points (SMPS)

Camera Board layout with measuring points (CBR)

2-5
Design
Scanner Control Unit layout with measuring points (SUI)

2-6
Design
Lamp Driver Board layout with measuring points (LMH)

Ref. on Fig. 3 2 DC Voltage


Test point GND GND
LED_LOW: TP22 - GND +3.3 V ± 0.1 V
ON: Stabilization circuit is close to or outside the TP16 - GND +5.3 V +0/-0.2 V
active range and the lamp should be replaced
TP18 - GND +24.0 V ± 1 V
OFF: Stabilization circuit within the active range
LED_DEBUG: The status of this LED is of no importance. TP15 - GND +12.0 V ± 0.3 V
LED_SET: The status of this LED is of no importance. TP5 – TP7 * +200 V ± 20 V
TP7 – TP6* 200 V ± 20 V

2-7
Design
ATAC control Board layout with measuring points (MDA)
The ATAC control board is located in
the Guide plate

Interconnection Board layout for keypad (IBC)


The interconnection board for the Key-
pad is located in RHS cover

2-8
Design
Scanner Cross View

Cross view of scanner.


Main compartment, Guide plate and light path.

2-9
Design

2-10
Troubleshooting

Troubleshooting
Troubleshooting

Troubleshooting
Troubleshooting Sequence
Error codes displayed on keypad
Image Quality problems
Dust related errors
Calibration related errors
Curly or Folded originals

Note!
Before replacing any electrical parts such as SUx (Scanner Control Unit) or the Cameras, the parameter
block should be erased and the scanner calibrated. This will solve the problem in most cases, especially if
the reported problem is about image quality or identifying the calibration sheet.
The Pressure Rollers and the Glass Plate should also be inspected for wear and tear.

3-2
Troubleshooting
Troubleshooting Sequence
Start

Check Power
Does the scanner Is the power LED connection and
NO NO Power Supply
turn on? on
and repair
This is a suggested Troubleshooting Sequence and
YES YES will work in most cases. There are always some gray
zones, especially if the problem is related to image
Does the scanner
NO
Are any LED’s
flashing on the key NO
Does the scanner
NO
quality.
scan? load a paper?
pad?

YES Is the Paper Sensor might be


NO
LED lit? defective
YES

Can the scanner be


NO
calibrated?
YES

Erase parameter
block

YES
Can it be loaded by
pressing forward on
key pad NO

YES Can the scanner be


calibrated? NO
Check Power Supply
Voltage, OK?
Make SCANdump
and mail NO
YES (sample scan)

Do steaks appear in Power Supply


NO might be defective
the scan? Validate light YES
profiles

Are there banding


matching the CIS
modules? YES
YES Stepper Motor
might be defective
Is WIDEsystem giving
NO
YES an error code?

Clean Scanner, Check Paper load


inspect Calibration settings and
sheet and run Is the scanner correct
Calibration recognized by the
PC? NO
NO (WIDEsystem)
YES
Still Streak /
banding? NO
YES
YES
Troubleshoot Check your Scan Reconnect the Scanner
Make SCANdump according to error Application and Check in WIDEsystem
and mail
(sample scan)
code and repair Fix
Erasing the parameter block is done though the Firm-
ware download program, See Appendix B.
Validate light The scanner is
profiles working! Suggested Troubleshoot Sequence for HD Ultra

3-3
Troubleshooting
Error codes displayed on Keypad

Error Codes displayed on the Keypad


An error condition is indicated by a flashing Diagnostic Indicator. The error may be identified
by an Error Code Number being displayed on the screen and/or by the following combinations
of flashing (F) indicators on the Operator Panel:
See Appendix D for error code description.

Flash code DIAGNOSTIC PAPER


BOOT F F
ERR_GENERAL F OFF
ERR_SU F F
ERR_CB F 2xF
ERR_MDA F 4xF
ERR_SMC F 5xF

1 x F, 2 x F, ... means that the Paper Indicator flashes 1, 2, ... times every
time the Diagnostic Indicator is turned ON.
F, F, means that both indicators are flashing simultaneously.

3-4
Troubleshooting
Dust problems
Some image quality issues are not related to HW errors. These could be due to either insufficient cleaning or bad
calibration.

Streaks that run in the scan direction and seem to


come and go during the scan is likely to be dust..
The strikes are often a darker shade of the color.
Clean scanner and original.

Streaks that run in scan direction, that are color


dependent, or a lighter shade of the color, are often
related to the calibration. Dust that was present in
the scanner during calibration, but has been cleaned
away since.

3-5
Troubleshooting
Image quality problems

Streaks that have been introduced in the Calibration


either through a worn out Calibration sheet or a dirty
scanner.

Clean scanner (replace Glass plate and White back-


ground if necessary)
Replace Calibration sheet if worn out or damaged
and calibrate scanner.

3-6
Troubleshooting
Stitching problems
Other issues could be that the scanner simply needs to be calibrated, either because the parameter block has been
erased, never been calibrated or that the scanner has been moved around.

Stitching problem between 2 Cameras.

Banding problems

Bad/no gray balance calibration (Camera to Camera


match).

3-7
Troubleshooting

3-8
Part replacement

Part replacement
Part replacement

Part replacement
Accessories
Service USB Cable
Electrical Paper Return guides
Power Supply Paper Guide
Lamp & Motor driver Side Guide (right side)
Scanner Control Unit (including copra)
Camera board
Camera Motor
ATAC, Sensor and Motor
Complete ATAC
Stepper motor Assy.
Tacho Sensor
Lid & Paper Sensors (3)
Auto Size sensors (6)
RFI filter
Power Entry Module
Interface cables
Fans (2)
Fan filter
Mechanical
Drive Rollers (2)
Gas spring for guide plate
Feed Rollers (2)
Cosmetic
LHS cover & Keypad
Consumable
Glass plate
White Background Plate
Lamp Cartridge
Scanner Maintenance Sheet

4-2
Part replacement

Special Service Tools


Optical Adjustment Pattern
Adj. Tool Top position Sensor (ATAC)
Adj. Tool Roller Pressure Sensor (ATAC

Common Hand Tools


Torx 6 Straight
Torx 9 Straight
Torx 10 Straight
Torx 15 Straight & Angled
Torx 20 Straight & Angled
Torx 25 Straight
Torx 30 Straight
Wrench 5.5 mm
Wrench 7.0 mm
Slotted 0.6 x 10 x 75 mm

Note!
Before replacing any electrical parts such as SUx (Scanner Control Unit) or cameras, try calibrating the
scanner in order to get the scanner to recreate the content of the parameter block. This will solve the prob-
lem in most cases.

4-3
Part replacement
Identifying parts.

4-4
Part replacement
Fig. Part no. Qty. Description Parts list
Spare Parts
1-1 0007S046R01 1 Inlet
1-2 0077E038R01 1 RFI-Filter
1-3 6798G005 1 SMPS, VFT80US24
1-4 6798G003 1 SUNA, SUN Variant A
1-5 6798G006 1 Camera Module, Rx67G
1-6 6798G004 1 LMH Variant A
1-7 6798G010 1 OGP (ATAC) without Top Profile, 42" (RA67G)
1-8 6798G007 1 MDAD, Elevation Motor Driver Ver. D
1-9 5231D001R01 1 IBCA, Interconnection Board C (Keyboard)
1-10 0080C018R01 1 Stepper Motor
1-11 6798G008 1 DC Gear Motor, 12V, 392:1, ø27mm, Camera Motor
1-12 6798G009 1 Elevation Motor terminated (350mm)
1-13 0080C032R01 1 Cooling Fan, 92x92 mm
1-14 0080C031R01 2 Filter kit, 92x92 (for 0080C032)
1-15 0075A050R01 1 Optointerrupter, Tacho, ATAC sensors
1-16 0075A160R01 1 Paper/Lid Sensor (1 pcs.)
1-17 6798G002 1 ATAC Closed Sensors
1-18 6798G018 2 Shaft with Feed-Rollers, 42" (2 pcs.)
1-19 6798G013 1 Cover Assy, Rx67G (incl Operators Panel)
1-20 6798G011 1 Gas Spring, 200N A40
1-21 6798G001 1 Cable, Interface with Mold (Internal USB / Ethernet)
Consumable
2-1 6798G015 1 LCAB, Lamp Cartridge, 42'' (Rx67G)
2-2 6798G017 1 White Background Plate, 42", packed
2-3 6729D187R01 1 Glass Plate, 42", packed
N/A 6798G016 1 Calibration Sheet, 44” HD Ultra
Accessories
N/A 0090B068R01 1 USB2.0 Cable, A/B, 3m
N/A 6798G019 1 Side Guide, Right (Rx67G)
N/A 6798G020 1 Paper guide (Rx67G)
N/A 6798G021 2 Return Guide (HD Ultra) packed
Service tools
N/A 6798G022 1 Optical Adjustment Pattern, 5C42 (Rx67G)
N/A 6779D246R01 2 Adj. Tools for Top Pos. Sensor (2 pcs.)
N/A 6779D133R01 2 Adj. Tools for Roller Sensor (2 pcs.)

4-5
Part replacement
Scanner Control Unit (SUI)

1. Tilt open Guide plate by releasing latches


2. Remove Paper guides
1

3. Remove screws in top cover side list


4. Remove top cover side list’s
2

5. Remove screws in front profile


6. Remove front profile by pulling
3 frontward.

4-6
Part replacement

7. Remove Top cover by sliding it


towards the front
4

8. Disconnect cables (x11)


9. Remove screws
5

10. Slide board to the side


11. Disconnect cables
12. Remove board 6

Install the new SUI board and reverse the steps.


Power on the scanner
WIDEsystem will automatically prompt you to type in the Serial no.
It can also be set WIDEsystem/Service, Test 1. (See page A-8)
Update firmware, load license (See page B-1)
Clean the Glass plate and run Full Scanner Calibration.

4-7
Part replacement
Lamp and Driver board (LMH)
Prerequisites
Tilt Open Guide plate, see page 4-4
Remove front profile and top cover, see page 4-4

1. Remove Screws (Torx 10)


2. Remove protection cover
1

3. Disconnect cables x9

4-8
Part replacement

4. Remove threaded riser


(wrench 6mm)
3 5. Remove Board

4
Replace the Lamp Driver Board and reverse
the steps.

4-9
Part replacement
Power Supply (SMPS)
Prerequisites
Tilt Open Guide plate, see page 4-4
Remove front profile and top cover, see page 4-4

1. Remove Screws (Torx 10)


2. Remove protection cover
1

3. Disconnect cables x2

4. Remove threaded riser


(wrench 6mm)
5. Remove Board 3

Replace the Power Supply Board and reverse


the steps.

4-10
Part replacement

Prerequisites Cooling Fan Filter’s


Tilt Open Guide plate, see page 4-4
Remove front profile and top cover, see page 4-4

1. Pull off filter (no tools needed)

2
Replace the Fan Filter and reverse the steps.

Prerequisites Cooling Fans


Tilt Open Guide plate, see page 4-4
Remove Top cover and front profile, see page 4-4
Remove Fan Filter, see page 4-9

1. Disconnect Cables

2. Remove screws
3. Remove Cooling Fan

3
Replace the Cooling Fan and reverse the steps.

4-11
Part replacement
Size Detection Sensors
Prerequisites
Tilt Open Guide plate, see page 4-4
Remove front profile and top cover, see page 4-4

1. Disconnect Sensor
2. Remove screw.
1

2
Replace the Sensor and reverse the steps.

Paper Sensors (Load & Entry)


Prerequisites
Tilt Open Guide plate, see page 4-4
Remove front profile and top cover, see page 4-4

1. Loosen the Screws along the Front Roller cover


2. Gently lift the cover up.

4-12
Part replacement

3. Disconnect Sensor
4. Remove screw.
2

3
Replace the Sensor and reverse the steps.

Guide Plate Lock Sensors


Prerequisites
Tilt Open Guide plate, see page 4-4
Remove Top cover and front profile, see page 4-4
Remover Front roller Cover, see page 4-10

1. Disconnect Sensor
2. Carefully lift sensor (wriggle it loose and out)
1

2
Replace the Sensor and reverse the steps.

4-13
Part replacement
Camera Module
Prerequisites
Tilt Open Guide plate, see page 4-4
Remove front profile and top cover, see page 4-4

1. Remove screw from bracket


2. Unplug cables
1

1. Remove screw on back of camera


module
2. Loosen screws on camera
2

4-14
Part replacement

1. Carefully wriggle Camera module


out while pulling back
2. Watch out for the tilt screw.
3

Replace the Camera Module and reverse the


steps.
Complete Camera adjustment, see page 5-8)

4-15
Part replacement
Stepper Motor Assy. Prerequisites
Tilt Open Guide plate, see page 4-4
Remove front profile and top cover, see page 4-4

1. Remove screws (Torx 20)


2. Remove screws and pull off side
1 cover

3. Loosen screw
4. Rotate belt tension to most CW
position. 2
5. Tighten screw

6. Disconnect cable to Motor


7. Remove screws
3 8. Gently pull motor out.

Replace the Motor and reverse the steps.


(Adjust belt tension, see page 5-3)

4-16
Part replacement
Drive Belt.
Prerequisites
Tilt Open Guide plate, see page 4-4
Remove LHS cover, see page 4-14
Remove Lamp Cartridge, see page 4-31

1. Remove Connector by pressing


lock flaps
1 2. Pull out connector

3. Loosen screw
4. Rotate belt tension to most CW
position. 2
5. Tighten screw

6. Remember the Belt “Route”


7. Remove the Belt
3

4
Replace the Belt and reverse the steps.
Remember to adjust the Belt tension.
see page 5-3

4-17
Part replacement

EMI Filter
Prerequisites
Tilt Open Guide plate, see page 4-4
Remove LHS cover, see page 4-14

1. Disconnect cables
2. Remove screws and remove filter
1

Replace the EMI filter and reverse the steps.

Power Inlet
Prerequisites
Tilt Open Guide plate, see page 4-4
Remove LHS cover, see page 4-14

1. Remove cables
2. Press in lock flaps and push inlet
1 out through the back.

2
Replace the Power Inlet and reverse the
steps.

4-18
Part replacement
Gas Spring for Guide plate
Prerequisites
Tilt Open Guide plate, see page 4-4
Remove LHS cover, see page 4-14

1. Loosen screw
2. Remove the screws while
1 supporting the guide plate

3. While supporting the guide plate


remove screw and brash bushing
2

4-19
Part replacement

4. Remove screw and brash bushing


5. Remove Gas Spring
3

4
Replace the Gas spring and reverse the
steps.

4-20
Part replacement
Tacho Sensor
Prerequisites
Tilt open guide Plate, see page 4-4

1. Remove screws (Torx 20)


2. Remove screws and Pull off side cover
(watch for Ribbon cable to Keypad) 1

3. Loosen screws
4. Remove tacho wheel
2 5. Disconnect cable
5. Squeeze lock flaps and remove
sensor.

3
Replace the Tacho Sensor and reverse the
steps

4-21
Part replacement
ATAC Control Board (MDA)
1. Tilt open Guide plate by releasing latches
2. Remove Paper guides
1

3. Loosen screws completely


(Screws will not become unattached)
2 4. Tilt open cover by slightly pulling forward

5. Lift cover off hinges

4-22
Part replacement

6. Disconnect cables (x3)


7. Remove screws
8. Remove MDA Board 4

Replace the Board and reverse the steps

ATAC Roller Pressure Sensor


Prerequisites
Remove Top cover for guide plate, see page 4-20

1. Disconnect sensor
2. Remove screws
1 3. Remove sensor.

2
Replace the Board and reverse the steps
Adjust Roller Pressure, See page 5-5

4-23
Part replacement
ATAC Top Position Sensor
Prerequisites
Remove Top cover for guide plate, see page 4-20

1. Loosen screws
2. Press down to move sensor in top position
3. Tighten screws. 1
4. Disconnect sensor
5. Remove sensor from bracket by releasing
locks

2
Replace the Sensor and reverse the steps
Adjust Top position, See page 5-6

ATAC Down Position Sensor


Prerequisites
Remove Top cover for guide plate, see page 4-20

1. Unplug cables
2. Remove screws from bracket
1 3. Remove sensor from bracket by releasing
locks

2
Replace the Sensor and reverse the steps
No adjustment required.

4-24
Part replacement
ATAC Motor
Prerequisites
Remove Top cover for guide plate, see page 4-20

1. Unplug cables
2. Remove cable from cable holder

3. Disconnect sensor
4. Remove screw
5. Remove bracket
2

6. Loosen screw
7. Remove screws from bracket

4-25
Part replacement

8. Remove spacer rings

9. Gently remove motor and bracket.

10. Loosen screw


11. Remove screws and motor.
6

Replace the ATAC Motor and reverse the steps


Calibrate ATAC system (see page A-3)

4-26
Part replacement
ATAC Guide plate (complete)
Prerequisites
Mover Guide Plate in top position (Done with power on)
Remove Top cover for guide plate, see page 4-20

1. Disconnect cable
2. Remove screws from bracket and remove
1

3. Remove screws while supporting Guide


Plate
2
! Note the position of the bracket

4-27
Part replacement

4. Guide cable through hold before removing


the guide plate from the scanner
3

4
Replace the ATAC Guide Plate.
Calibrate, Roller Pressure & Top position Sensor (see page 5-5 & 6)
Calibrate ATAC system (see page A-3)

Paper Sensors (Exit)


Prerequisites
Remove Top cover for guide plate, see page 4-4
Remove ATAC Guide Plate, see page 4-26

1. Remover screws in Rear Cover


2. Remove Rear Cover by slighting it slightly
upward first. 1

4-28
Part replacement

3. Loosen screws (do not remove)


4. Lift carefully Roller Cover Sheet out
2

5. Disconnect Sensor
6. Remove screw
3

4
Replace Exit Sensor and revers steps.

4-29
Part replacement
RHS Cover & Operators Panel (Right Hand Side)
Prerequisites
Tilt open Guide Plate, see page 4-4

1. Remove screws (Torx 20)


2. Remove screws and pull off side cover
(watch for Ribbon cable to Keypad)
1

3. Disconnect cables
4. Remove screws
2 5. Remove Interconnection Board.

3
Replace the RHS cover and reverse steps.

4-30
Part replacement
White Background Plate
Prerequisites
Tilt open Guide Plate, see page 4-4

1. Remove White background lock strip.

2. Pull out White Background Plate

3
Replace the White Background Plate and reverse steps

4-31
Part replacement
Lamp Cartridge
Prerequisites
Turn off scanner

1. Remover Lamp Cartridge cover

2. Pull out Lamp Cartridge

3
Replace the Lamp Cartridge and make a full Cali-
bration and reverse steps

4-32
Part replacement
Glass Plate
Prerequisites
Tilt open Guide Plate, see page 4-4

1. Flip Glass Plate in upright position by using knobs

2. Lift Glass plate out of hinges

3
Replace Glass Plate and if necessary run a full
Scanner Calibration

4-33
Part replacement

4-34
Adjustments

Adjustments
Adjustments

Adjustments
Special Tools Needed
Optical Adjustment Pattern
ATAC adjustment tools
Belt
Belt tension
ATAC

Roller pressure
Top position

Camera Adjustments
Scan Width
Focus
Tilt
Centering

5-2
Adjustments
Special Tools needed

Optical adjustment pattern


part no.

Used to perform camera adjustment

ATAC adjustment tools.

Used to adjust roller pressure and


top position of guide plate

5-3
Adjustments
Belt Tension
Prerequisites
Switch power off.
Tilt open Guide by releasing handles, see page 4-4
Remove LHS cover, see page 4-14

1. Loosen Lock screw


2. Rotate the drive shaft without touching the belt.
3. Fasten the lock screw. 1

5-4
Adjustments
Roller Pressure Sensor Adjustment, ATAC
Prerequisites
The Scanner must be connected to a PC with WIDEsystem installed.
Start Test 28 in WIDEsystem/Service.
Tilt open Guide by releasing handles, see page 4-4
Remove Guide plate top cover, see page 4-20

Press UP Key to move Original Guide to upper position (POWER


LED must be ON or Upper = 1)
1
Adjust the position of the Roller Sensor by inserting the 1.5 mm
respectively the 1.0 mm end of the Adjustment Tool (6779D133)
under the roller shaft on both sides of the Roller Sensor while
watching the PAPER LED.

The PAPER LED should be ON (Roller = 0) with the 1.5 mm end


inserted, and OFF (Roller = 1) with the 1.0 mm end inserted

5-5
Adjustments
Top Sensor Adjustment, ATAC
Prerequisites
The Scanner must be connected to a PC with WIDEsystem installed.
Start Test 28 in WIDEsystem/Service.
Tilt open Guide by releasing handles, see page 4-4
Remove Guide plate top cover, see page 4-20

1. Loosen the fixing screws of the Top Position Sensor bracket


2. Move the sensor to its uppermost position
1 3. Fasten the fixing screws
4. Press the ATAC UP Key to move Original Guide to Top Position.
(stop before the end of the spindle)

5-6
Adjustments

Open the Original Guide

Orient the two Adjustment Tools for Top Position Sensor


(6779D246) for 16 mm spacing (surface marked “16” facing
1
upwards) and place the tools under the Original Guide at either
end of the scan area. The cut out must be centred over the light
aperture of the glass plate in order not to damage the White Back-
ground Plate when the Original Guide is moved down against the
adjustment guide.

Press ATAC DOWN key until the Original Guide just touches the
16mm adjustment tools (Make sure that the original guide does
not hit the mechanical stop at the top of the original guide).

Loosen the sensor fixing screws.

Adjust the upper sensor so that the Power LED just goes ON (Up-
per = 1). Be careful not to “over adjust” the sensor.

Fasten the sensor fixing screws.


Open Guide plate and rotate Adjustment tool to 15.5 mm
Close the guide and Press ATAC DOWN key until the Original
Guide just touches the 15.5 mm adjustment tools (Make sure that
the original guide does not hit the mechanical stop at the top of
the original guide).
Check that the Power LED is OFF.

Open the Original Guide and remove the two adjustments tools.
Close the Original Guide and make sure that both Release Handles lock.
Run WIDEsystem/Service test no. 30 Calibrate ATAC

5-7
Adjustments
Camera Adjustment, Overview

Do not attempt any adjustment if your are not trained


by a certified trainer or have been directed to by Contex
support staff!
Prerequisites
The Scanner must be connected to a PC with WIDEsystem installed.
Start Test 9 on on the Image Quality tab in WIDEsystem/Service.
Remove Top cover and front profile cover, see page 4-4

5-8
Adjustments

Camera Overview

(1) Camera Base Fixing Screws. Loosen when adjusting Scan Width.
(2) ScanWidth Adjustment Screw.
(3) Focus Lock Screws. Loosen when adjusting Focus.
(4) Focus Adjustment Screw.
(5) Camera Unit Fixing Screws. Loosen when adjusting Tilt.
(6) Tilt Adjustment Screw
(7) Motor Fixing Screw. Loosen/remove when manually adjusting Vertical Position.
(8) Vertical Position Adjustment Wheel.
(9) Camera Board / Centring Fixing Screws.
(10) CCD Centring Screw.

5-9
Adjustments
Camera Adjustment, Light Profile

For all cameras:


• Select RGB (circled with red in image below)
• Loosen/remove the Motor Fixing Screw (7)
• Turn the Vertical Position Adjustment Wheel (8) until the cameras show undisturbed light profiles as shown below
• Select Camera Adj. (circled with green in image below), this will adjust gain and offset. Wait until the light profiles have “settled”.

If no light profile visible, validate that camera is working by


shining light into the camera lense. For all cameras: Adjust
vertical position until profile is visible.

5-10
Adjustments
Camera, Coarse Focus, Scan Width & Tilt Adjustment
For all cameras:
• Open the Original Guide and place OAP in
the scan area. Make sure to position
1 the pattern by 1
pushing it fully forwards and to the right.
• Deselect RGB
• Select Normal
• Loosen the Focus Lock Screws (3)
• Adjust the focus by turning the Focus Adjustment
Screw (4) until focus is as good as possible

• Select Camera Adj.


• Lightly loosen the Camera Base Fixing Screws (1)
2 • Select camera A (default)
• Adjust the Scan Width Adjustment Screw (2) until the
arrow in the Scan Width box (circled with red in image
below) is within the black box (arrow turned green)

• Repeat for other cameras (select B, C, D, E in turn)


• Tighten the Camera Base Plate Fixing Screws (1)
3

5-11
Adjustments

• Select camera A
• Move the motor backwards and keep it in backwards
position 1 1
• Turn the Vertical Position Adjustment Wheel (8) until
the 1-8 lines are seen at either end

• Loosen the Camera Unit Fixing Screws (5)


• Adjust the Tilt Adjustment Screw until start and end
1 have same number of lines. If necessary also use Vertical
Position Adjustment Wheel (8).

• Tighten the Camera Unit Fixing Screws (5)


• Repeat for other cameras (select B, C, D, E in turn)
• Select CAT
1 • Select Motor Cont. RUN. This will centre the scan lines
on the glass plate
• Select Exit to return to software oscilloscope screen

5-12
Adjustments

Camera, Focus Final Adjustment


• Select Quick Correct
• Load Focus Pattern 6779D216, 3.33lp/mm
1 • Select MTF
• Select Camera Adj.
• Adjust the focus until:
- The MTF (Red, Green and Blue curves) are
over the straight green line
-The MTF difference curves (distance between the red green
and blue curves) are green (lower part of the image).
-The green arrows above camera transitions turn green

• Deselect MTF
• Select camera A
• Lightly loosen the Camera Base Fixing Screws (1)
• Adjust the Scan Width until the arrow in the Scan 1
Width box (circled with red in image below) is within
the black box (arrow turned green)
• Tighten the Camera Base Plate Fixing Screws (1)
• Check/adjust Tilt. If the difference between start and
end is more than 1 line, Tilt must be adjusted

- Repeat for other cameras (select B, C, D, E in turn)


- Replace/tighten Motor Fixing Screws (7) on all
cameras.

5-13
Adjustments

5-14
Appendix A

Appendix A
WIDEsystem / Service
Appendix A
WIDEsystem Service, walk though
Description of each individual test in WIDEsystem Service

Since this chapter is not scanner specific, some of the illustrations may not apply completely to the scanner you are
working on, like number of Cameras and transition areas.

Widesystem / Service consist of 17 different tests designed to help you service the scanner. These test are divided on
5 different tabs according to what you are doing on the scanner.

Paper Path/Handling
Image Quality
Electrical
Utilities
Post Replacement

Some of the tests may appear on or more tab’s. Each test is also associated with a number for easy reference.

No. Name. Tab.


1 Set Serial no. (Post Replacement)
2 Operator Panel LED Test (Electrical, Post Replacement)
5 Lamp On/Off (Image Quality, Electrical, Post Replacement)
6 Motor Test (Electrical, Post Replacement)
9 Oscilloscope View (Image Quality, Post Replacement)
11 Manual Camera (alignment & Stitching) (Image Quality)
12 Manual Scaling (Image Quality, Post Replacement)
20 Streak / Noise Test (Image Quality)
28 Adjust ATAC Sensors (Paper Path/Handling, Post Replacement)
30 Calibrate ATAC (Paper Path/Handling, Post Replacement)
31 Lamp and Fan Test (Electrical, Post Replacement)
42 Backup Calibration and Statistics (Utilities)
43 Restore Calibration and Statistics (Utilities, Post Replacement)
44 License System (Utilities, Post Replacement)
45 Operator Panel Key Test (Electrical, Post Replacement)
46 Paper Sensor Test (Paper Path/Handling, Post Replacement)

A-2
Appendix A
Getting access to the Service module
in WIDEsystem is done by clicking on
the logo in upper left corner of
WIDEsystem and selecting Service

A password is required.

The service module default to the first


tab, “Paper Path / Handling.

Test 46. Paper Sensor Test


Checking all the sensors in the paper
path.

A-3
Appendix A

Test 28. Original Guide Sensor Test

Test 30. Calibrate ATAC

Tab for test related to Image Quality

A-4
Appendix A

Test 9. Camera Adjustment


Provides you with a live image of what the Cameras are looking at.

“Light Profile”
Uncorrected light profile shows the raw data from the CCD module.
Corrected light profile shows the calibrated data.

Test 12. Adjust Y-axis Scaling


Here the Y scaling can be adjusted.
Scan a known size image measure in Nextimage, compare and adjust.
The correction is done in % of the deviation.

Test 20. Noise Test


This test is very useful if there are image quality issues such as
streaks throughout the scan. (scan direction)

It can be determined if the streaks are caused by dust witch was


either:
1) present in the scanner (Dark streak that goes below the
average line)
2) present during Calibration
(White streak that goes above the average line)

Insert Calibration sheet when asked.

A-5
Appendix A

Test 5. Lamp on/off.


The control and the feedback of the Lamp can be checked,
The number in parentheses is an average gray tone level taken from
camera A.

Tab for test related to Electrical


components.

A-6
Appendix A

Test 2. LED Test


The LED’s on the Operators panel will
flash one at a time.

Test 45. Operator Panel Key Test


Each key will get a green check mark
once they have been activated.

Test 6. Motor Test


The direction and the speed of the mo-
tor can be controlled.

Test 31. Lamp and Fan Test


The status of the fan and the lamp Car-
tridge can be checked.

A-7
Appendix A

Tab For test related to Electrical


components.

Test 42. Backup Calibration and Statis-


tics.

Test 43. Restore Calibration and Statis-


tics.

A-8
Appendix A

Test 44. License System.

Tab for test related to Part replacement.

Test 1. Scanner Information.

A-9
Appendix A

A-10
Appendix B
Firmware download
Appendix B
Firmware Download, walk through

The latest Firmware can be obtained from www.contex.com. Identify the scanner
model and download.

The computer that will be used for the firmware download needs to have
WIDEsystem installed!

Execute the file.

Example of firmware file


The name on the downloaded file will change according to the
firmware version!

Follow the instructions in the Scanner


Firmware Wizard.
2

Do not turn power of to the scanner


or the PC during Firmware upgrade
3 process.

B-2
Appendix B

Select the scanner that you wish to


upgrade and click next.
4.

After validating the info, click next.

The Firmware program vill now un-


pack, download and activate the firm-
6 ware in the scanner.

The scanners firmware has now been


updated .
Don’t forget to calibrate the scanner. 7

B-3
Appendix B
Erase Parameter block

The Parameter block in the scanner can be erased through the Firmware program.
Download the latest Firmware from www.contex.com. Identify the scanner model
and download.
The computer used for the firmware download needs to have
WIDEsystem installed!

Follow step 1 through 3 in upgrading firmware.

1. Click on the Contex icon.


2. Select Advance Mode
4

1. Click on the Contex icon.


2. Select Erase Parameter Blocks
5.

B-4
Appendix B

1. Click YES to confirm that you want


to Erase the Parameter Bock.
6.
Only Data that can be restored by a
Calibration will be Erased!

1. Click OK to let the scanner reboot.

7.

1. Click on the Exit.

8. The scanner now needs to be


calibrated.

B-5
Appendix B

B-6
Appendix - C --- Scanner Terms

Appendix C
Scanner Terms
Appendix - C --- Scanner Terms
between the two outermost end-points of the scan of solid black. By increasing the Black Level value,
line. However, when measuring between two points one can get the text to be copied in real black and
that do not fall across the entire scan line, it is not it will therefore appear clearer.
Activation Code unusual to see variations of up to +- 0.5% or even
Is the when the product specific License code has higher. This is naturally unacceptable in demand- Black Point Adjustment
been pared with a Scanner serial no. ing environments and markets such as GIS, which An adjustment made that will determine the amount
need a stable and well-defined maximum error of of shadow detail in an image. It is considered
AdaptiveThresholding 0.1% or less. proper to set the black point so that the darkest
Advanced 2-D Adaptive Thresholding estimates ALE solves this problem by a process to electroni- part of an image will only just have zero detail.
the background gray level in a window area around cally correct the spherical errors in the scanner and
each pixel. The difference between the actual pixel maintain a stable maximum error across any two Blueprint
value and the background is then compared to the points of less than 0.05% ± 1 pixel. A process of photographic printing used mainly for
adaptive settings to determine if a pixel is thresh- copying architectural and mechanical drawings;
olded as a black or a white pixel ATAC produces blue lines on a white/bluish background.
Automatic Thickness Adjustment Control - A special
Additive Colors: technology that allows the scanner pressure platen Blur
The additive primary colors are red, green and to be raised to accommodate thick originals and The averaging of pixel elements.
blue. These additive primaries represent the three then lowered - both actions performed by pressing
main components of white light. Used individu- a key from the operators panel. Sensors in the plat- Brightness Adjustment
ally or together, these three colors of light can be en detect when perfect pressure is applied to the An adjustment on a scanner that allows the user to
mixed to create nearly all colors. When these three the original and automatically stop the downwards compensate for a light or dark original.
primary colors are mixed in equal parts they pro- motion of the platen so it rests on the original with
duce white. Additive color is used in scanners and an optimal grip. Calibration
computer displays. Adjusting a device so that it performs in accor-
dance with an established standard. Scanner
ADL+ Error Diffusion Halftoning Bitmap: calibration is minimizing color deviation between
Image Processing that supports visibility of gray- An image format made from a matrix of individual scanned ANSI IT8 reference color patches and the
tones in printed output by adding toned shades of pixels. .bmp. known color reference values. Generally, Calibra-
gray in regions between black and white. Carried tion is the process of setting a device to known
out as a segment of Dual 2D-Adaptive enhance- Bitmapped Image: color conditions - stabilizing the device to a known
ment processing in copy modes. A bitmapped image is a computer file representing and quantifiable state. Calibration is commonly
a line-art image that was scanned with a scanner. done with devices that change color frequently,
ALE - Accuracy Lens Enhancement Refers to the pattern (map) of bits that are either such as monitors (phosphors lose brightness over
Accuracy Lens Enhancement (ALE) is an elec- black or white. time), scanners (light changes) and printers (proof-
tronic correction of spherical errors in CCD based ers and other digital printing devices can change
camera- scanning systems.When looking at pixels Black Level output when colorant or paper stock is changed).
across the range of a camera, the pixels tend to The Black Level is a setting in scan programs
be more elliptical at the outside edges of the lens used to change dark graytone colors to true black. CALS
and more round in the middle of the lens. This For example, if one is copying a brochure with a Computer-aided Acquisition and Logistics Support
anomaly is known as a spherical lens error and mixture of text and pictures, the text will often be (CALS) standard, a U.S. Defense Department and
can introduce inaccuracies in the scanning system digitized to a color that we may see as black but industry initiative that addresses the design, manu-
that can vary quite substantially between differ- really is a dark graytone. When the printer digests facture, and support issues of generation, access,
ent points along the scan line. Most manufactures this graytone data, it will print the original’s text with management, and use of technical data in digital
typically state a +-0.1% accuracy of the scanner a halftone pattern, meaning scattered dots instead form.

C-2
Appendix - C --- Scanner Terms
Color Balance Color Separation
CCD The visual effect of an image when the amount of Process of separating colors, in an image, into
Charge Coupled Device, CCD is the image sen- each color and the overall amount of color are bal- primary color components for printing. Converting
sor in the scanner that converts light to voltages. anced. an RGB color image into CMYK color image. Color
These voltages are converted by the scanner into separation is a technical function during which criti-
the image. Color bit depth cal settings such as GCR, black ink limit and total
The simplest pixel has two options: black or white. ink limit are applied to the image.
CCITT Group3 (A pixel with two choices is known as a 1-bit image,
Standard runlength compression format used with or two raised to the power of one). Adding more bit Color Space
FAX transmission. It utilizes modified Huffman information increases the number of color options. A color space is a particular language used to de-
coding to further compress the runlength num- The number of potential color options for a pixel scribe color. Examples of color spaces are: RGB,
bers. Most scanner file formats are dialects of this is called color bit depth. For example a 4-bit pixel CMYK, HSV, CIE LAB.
format. would have 16 color options, and an 8-bit pixel
would have 256 color options, while a 24-bit pixel Contrast
CCITT Group4 would have 16,777,216 color options. The difference between the lightest and darkest
Two-dimensional compression format, giving very significant areas in a picture. A picture with high
compact image files. Standardized by CALS (MIL Color Cast contrast has nearly white areas and nearly black
28002) and ISO-ODA for Drawing Archival and An image is said to have a color cast if its colors areas with sharp changes in brightness between
Interchange. are not true. A color cast will usually be described them. The picture seems dominated by stark light
by stating the particular color predominant in the and dark tones.
CIE LAB image, e.g., the grass appears to have a red color
A device-independent color space specified by cast. Density units
CIE, used in modern color management software Photographers and printers measure transmis-
to facilitate conversion of data from a scanner to a Color Correction sion in base-10 logarithmic density units, where
display, or from a display to an output device. To improve the color rendition. Correcting for, and transmission of unity corresponds to a density of 0,
eliminating an unwanted color cast. transmission of 0.1 corresponds to a density of 1,
CIE transmission of 0.01 corresponds to a density of 2,
Centre Internationale d’Eclairage (CIE) is an inter- Color Management System and so on
national organization that establishes methods for Color Management System (CMS) software in-
measuring color. These color standards for color- creases the accuracy of color interchange between Density
metric measurements are internationally accepted scanners, displays and printers based on profiles The light stopping ability of a film. Density is in-
specifications that define color values mathemati- for each device. The CMS is a layer of software versely proportional to the amount of light reflected
cally. The first color space model, the CIE xyz, resident on the computer that negotiates color or transmitted by an image.
was developed in 1931. CIE defines color as a reproduction between the application and color de-
combination of three axes: x, y,and z. The two color vices. The CMS performs the color transformations Device Dependent Color Space
spaces released in 1978 are CIE Lab and CIE Luv. necessary to exchange accurate color between For example RGB. A device dependent color
The goal was to provide an accurate and uniform diverse devices. The Color manager needs access space, e.g., the same scan file will appear differ-
reference of visual perception. to characterization data for the device. The format ent when viewed on different computer displays.
and content of such device profiles is standardized For example CIE LAB. A device independent color
CMYK by the International Color Consortium (ICC.) space is one in which color values are absolute,
The subtractive printing colors. Cyan, Magenta, e.g., defined by CIE standard. CIE LAB is the
Yellow, Black. central color space in color management systems
(CMS) and is used to translate between different
device dependent color spaces such as scanner
RGB and display RGB.

C-3
Appendix - C --- Scanner Terms
Dual 2D-Adaptive Enhancement ground means the gray level of a region of pixels
Device Profile Enhancement processing on the foreground and that surrounds some desired foreground data.
A file used as part of a Color Management System background separately. Processing is performed
(CMS). A device profile contains information about on-the-fly. The separate enhancement processes Gamma Adjustment
the characteristics of a scanner, computer display are simultaneously performed on different drawing An adjustment that makes the tone distribution
or printer. The format for device profiles (Win95, aspects. lighter or darker in an image.
Colorsync. etc.) is standardized by ICC (Interna-
tional Color Consortium). Dynamic Range Gamut Transformation
A measurement of scanner quality; the density dif- Color Management System function, where out-
DIP ference between highlights and shadows. of-gamut colors are converted to colors within the
Digital Image Processor. Hardware embedded gamut of the targeted device, e.g., a printer.
function that does image enhancement in real-time Edit
while scanning. Modify an entry using standard Windows text-edit- Gamut
ing techniques. The color range scanable, printable or displayable
Dither by a device; e.g., if some of the displayable colors
To use patterns of different colored pixels to create Emulsion are outside of the gamut of the printer they cannot
blended colors; or, to use dots of different sizes to The light sensitive silver, coated on the clear ac- be printed.
simulate grayscale images. (see below) etate film base, that forms the photograph when a
picture is taken and the film is developed. GCR
Dithering Gray component replacement. A color separation
A printing or display device may have only a small Equalizing setting used on color photographs where cyan,
number of grayscale or color values for each de- Distributing all color or tone equally along a density magenta and yellow inks are replaced by black ink
vice pixel. However, if the viewer is sufficiently dis- range. (in a balance that would yield a gray value). The
tant from the printed page or display, the value of advantages are a reduction in overall ink usage
neighboring pixels can be set so that the viewer’s File Format (image) and some increase in image detail.
eye integrates several pixels to achieve an appar- The format in which a scanned picture is saved.
ent improvement in the number of levels or colors Many programs can insert or import a picture Grayscale
that can be reproduced. from a file, if it is saved in a file format that the A term for a black and white photographic image or
program supports. Common file formats include a scanner setting. Refers to the range of 256 gray
Dots Per Inch (dpi) TIFF (Tagged Image File Format), BMP (Windows tones that make up the image.
A measure of dots in a square inch where the indi- bitmap), JPEG (Joint Photograph Expert Group),
vidual element is a round dot on the printed page. and FPX (FlashPix format). Halftoning
The processes of offset printing and laser printing
DPI Flip Horizontal are intrinsically bilevel. However, these devices
Dots Per Inch, equivalent to Pixels Per Inch. An To flip the picture left/right. can reproduce a range of tone levels by halfton-
expression of resolution of a scanned image. ing; e.g., an array of widely spaced dots produces
Foreground the perception of light gray, and an array of tightly
Foreground when scanning raster data (black and spaced dots produces dark gray. Halftone dots are
DSP white, or monochrome data) refers to the pixels usually placed in a regular grid. In color printing it
Digital Signal Processor, does image enhancement that represent data of interest (background refers is conventional to use cyan, magenta, yellow and
in real-time while scanning. to everything else). Typically, lines and shapes black grids that have exactly the same dot pitch but
are represented by black pixels (foreground) and different carefully-chosen screen angles.
empty space is represented by white pixels (back-
ground). When scanning grayscale data, back-

C-4
Appendix - C --- Scanner Terms
ported by Apple (Colorsync), Microsoft for Windows Loosless Compression
Hardware id 95, Sun for Solaris, and by Silicon Graphics for Irix. File compression and subsequent de-compression
Is a uniqe id no for the scanner, based on the scan- without any loss of data.
neres serial no and MAC address. Image Editor
A program used to edit pictures to change colors, Lossy Compression
Highlights increase detail, scale or otherwise alter the picture. File compression that will compress data to a high
The lightest part of a picture--reproduced as white degree. When subsequently un-compressed, data
on the screen or when printed. Indexed color will have been lost.
Indexed color (or pseudo-color) is the provision of a
Histogram relatively small number, say 256, of discrete colors LZW
A bar graph representing the statistical distribution in a colormap or palette. For each pixel in the im- Method of lossless compression used with many
of Graytones or colors in an image. Each column age, the index number of a color is then stored. file formats; developed by Lempel, Zev and Welch.
represents the number of pixels at that gray level or When retrieving the image, a lookup table uses the
color. index to retrieve red, green and blue components Midtones
that are then sent to the display. In graphic file for- The most important part of a picture between black
HLS mats such as PCX of TIFF, an indexed color image (shadows) and white (highlights).
A color space with the three variables of Hue, is accompanied by its colormap.
Lightness, Saturation. See HSV. Negative
Interpolation A reversed photographic image used to produce a
HSV Using the interpolation method of resampling positive print or a scanned image.
A color space with the three variables of Hue, generates values for points in between the actual
Saturation, Value. Hue means color (as in the color pixels by looking at the surrounding colors or inten- NET - NET Architecture
wheel.) Saturation is an indication relating to the sities. In a scanner resolution is increased beyond NET Architecture is a solution for scanning across
richness or vibrancy of the color. Value is a term the actual number of CCD cells. As each line of local networks.
best related to the intensity of light illuminating the pixel data arrives from the cameras, new interpo- What does it do?
object. lated pixels are added between original pixels. The • Enables Sharing a scanner on a network.
added pixels enhance line edge definition. • Enables scanning to a Designated Scan
Hue Folder on another computer.
A named color. In discussions of color that relate to JPEG Compression NET Architecture allows a a scanner to scan to a
photography, scanning, and printing, six hues are Joint Photographic Experts Group Compression. client PC in a single coherent and secure process.
especially important: red, yellow, green, cyan, blue, A method to save storage space by compressing The client does not need to expose or share his
and magenta. These hues make up every color files. JPEG achieves a high degree of compression local hard disk as the system can be set up for
we can see, and are the designated hues on color by discarding non-important picture detail. authorized transfer to the client.
wheels. Example of usage - a company that needs to cre-
Hue is also a measurement of color that can be JPEG ate digital documents of its drawing archive, can
related by pointing towards a certain color on the A compressed file format for images. Named after send the drawings to a service bureau that scans
color wheel. Hue indicates the relative redness, the Joint Photographic Expert Group, JPEG im- all the documents directly to the client (company)
blueness, greenness, yellowness, etc., of a color. ages feature small file size and speed, but lower file server allowing immediate feedback from the
quality than other formats. client and prevents digital distribution of confiden-
ICC tial documents outside the client company.
The International Color Consortium (ICC) was License Code NET Architecture also allows users in a company to
formed to address the need for a common color is the product/model specific code that the Custom- use a scanner, from their own PC workstations al-
framework. The ICC has developed a standard er recives with his Scanner (base model). though the scanner is physically placed elsewhere.
device profile that contains information about how It only need to be on the same LAN. In this way a
various devices render color. This concept is sup- single scanner is “shared” throughout the company.

C-5
Appendix - C --- Scanner Terms
drawing, and there are typically 200 or 300 rows Rotate
Noise per vertical inch. As each of these dots is defined To turn the picture left (clockwise) or right (coun-
A term used to describe the occurrence of pixels by location, and by whether it is on or off, raster im- terclockwise) from the orientation in which it was
that contain random colors within an image. ages generally result in large data files. scanned.
Original
The paper, negative, slide, or film to be scanned. Resolution of a Scanner Runlength Encoding
Expressed as DPI (dots per inch) or the equivalent A method of compressing raster or bitmap data by
Palette ppi (pixels per inch). The higher the resolution of a representing “runs” of white or black dots along a
The set of colors available for an image. scanner, the smoother the scanned images. scanned line as the number of dots in each run.
Many variations of this scheme exist, with varying
PICT Resolution compression efficiency. Typically, runlength com-
A file format for pictures used primarily on the A measure of how many pixels per inch are pression formats yield a file 20-25% the size of an
Macintosh. scanned. Generally, more pixels per inch means uncompressed file.
more detail in the picture and a larger file when
Pixels Per Inch (ppi) saved. Defines the level of detail that can be Saturation
A measurement of resolution for scanners, where captured or shown by a scanner, display, or output The level of colorfulness of the picture. A picture
the individual element is a square picture element device. For scanners, the resolution is defined with high saturation has vivid color. A black and
(pixel). by the number of dots (pixels) per inch (DPI) that white picture has zero saturation. The purity of a
can be captured horizontally and vertically, e.g. color or the degree to which it is diluted with white
Pixels 300 DPI equals 90,000 pixels per square inch. light. Red is a highly saturated color. Pink is a
The word pixel is a combination of the two words Screen Resolutions are normally 72 pixels per inch diluted red (has lower saturation).
picture and element. It is the smallest building of screen. Additional detail is thrown away by the Saturation is one attribute of color in the color
block within a scanned line-art or photographic im- screen display driver, anyway. For Printer Resolu- space called HSV (Hue Saturation, Value). Satura-
age. A pixel is the small square picture element that tion scans, you need 150 dots per inch and above tion is a characteristic indicating the vibrancy or
is filled with a color, black or white. The value of a for good results on the printed output. One must intensity of a hue. A color with high saturation will
pixel depends on the luminance of the area, and find the level of detail that is still visible in printed appear more intense than the same color with less.
is either a single bit for a black and white image, output on the printer in question, and not dramati-
or multi-bit for a color or gray-tone image. Pixels cally increase the size of a saved file without bet- Scale
come in various sizes and their size is expressed tering the result. To reduce or enlarge the size of a picture propor-
in terms of resolution. Resolution is measured in tionally.
pixels per inch (ppi) or the equivalent dots per inch RGB
(DPI.) Red, Green, Blue. These additive primary colors
are the basic elements of white light. By mixing Scanner Calibration
PostScript them on a computer monitor or in a scanned image A program that helps adjust the scanner to achieve
A computer language developed by Adobe (R) Sys- file, other colors can be created. For instance, Red stable colors and work with a printer. Calibration
tems, Inc. for printing text, graphics, and scanned and Green produces Yellow, and equal amounts of gives better scanning results. The program should
images. PostScript (R) is a vector format that can all three produce gray. be run whenever changing printing equipment,
include scanned bitmapped images. toner, and inks, and whenever getting poor results
RIP when printing pictures.
Raster File Raster Image Processor. A RIP is a special soft-
Also called Raster Image or Bitmapped Image. A ware that converts scanned images into a color
picture composed of individual dots (picture ele- dithered (halftone) image that can be output
ments, pixels) the way a scanner perceives it. The directly. An image must be ‘ripped’ before it can be
rows in a high-resolution raster file typically contain output on a CMYK device, e.g., an inkjet printer.
200 or 300 dots per horizontal inch of the original

C-6
Appendix - C --- Scanner Terms
within the Microsoft operating systems, HP prod- the scanning or image editing stage, tones can be
Screen Calibration ucts, the Internet, and all other interested vendors. redistributed, lightening a dark image or darkening
A program that helps adjust the computer screen The aim of this color space is to complement the a light one.
to get the best display of scanned pictures and current color management strategies by enabling
documents. This program is run during installation a third method of handling color in the operat- Tone Compression
and should be used again any time that the com- ing systems, device drivers and the Internet that A term used in scanning and image editing that
puter screen or the lighting around the computer is utilizes a simple and robust device independent refers to compressing the broad range of tones
changed. color definition. This is to provide good quality and and colors in an image down to the narrower range
backward compatibility with minimum transmission available on a printer.
SCSI (Small Computer System Interface) and system overhead. Based on a calibrated colori-
An interface that allows hard disks and other high- metric RGB color space well suited to Cathode Ray Tone Curves
performance peripherals to be attached to Macin- Tube (CRT) monitors, television, scanners, digital The shape of the tone transfer curves can be ad-
tosh and PC computer systems. cameras, and printing systems, such a space can justed by the user to alter color or tone correction.
be supported with minimum cost to software and The lower left end of the curve typically represents
SCSI Card hardware vendors. the dark portions of a picture and an upward bend
The printed circuit card that came with the scan- will typically lighten the shadows. Similar capabili-
ner. With its driver software, the card allows the Stitching ties exist by working with the middle or highlight
computer to talk to the scanner. The card is ASPI In large format multiple CCD camera scanners, parts of the curve. In this way it is possible to alter
compatible with a SCSI-II output connector. electronic stitching adjusts for overlap in the field only certain tonal ranges of an image without mak-
of view of adjacent cameras. Automatic stitching at ing un-wanted changes to other parts of the image.
SCSI start of scan ensures that each camera captures
Small Computer System Interface. Specification of the correct number of pixels independently of me- Tone
interface to computer equipment like disks, print- chanical and thermal changes. Any color or neutral that is denser than white.
ers, scanners etc.
Subtractive Colors True color
Shadow Detail The subtractive primary colors: cyan, magenta, yel- True color systems provide eight bits for each of
The amount of detail contained in the dark parts of low. As ink applied to a piece of paper by a printer, the three components (red, green and blue). There-
an image. It is desirable to maintain shadow detail, these colors absorb light and alter the colors seen fore true color is often referred to as 24-bit color.
but there is a risk of decreasing overall contrast if by looking at the printed paper. Cyan ink absorbs
one lightens the shadow too much in an attempt the red third of the spectrum, magenta ink absorbs TWAIN
to expose additional detail. If an image is scanned the green third, and yellow ink absorbs the blue A standard method of communications that pro-
without shadow detail, it will be impossible to re- third. This should theoretically cause the viewer to grams can use to send instructions to hardware
gain detail using an image editing program. see a black color, but due to unavoidable impuri- (such as scanners) and receive data back from
ties in the inks, there is still light reflected and the them (such as pictures).
Shadow viewer sees a muddy brown. The absence of CMY
The darkest part of a picture; reproduced as black pigments results in white. UCR
onscreen or when printed. Under Color Removal. A color separation setting
TIFF used on color photographs where cyan, magenta
Sharpness Tagged Image File Format. One of the most com- and yellow inks are removed from dark, neutral
An attribute of a scanned image and also an at- mon graphic file formats for line-art and photo- areas and substituted by black ink. The advantages
tribute of scanner quality. graphic images. are a reduction in overall ink usage. See also
GCR.
SRGB Tonal Distribution
Hewlett-Packard and Microsoft proposed the addi- Tonal Distribution describes the distribution of vari-
tion of support for a standard color space, sRGB, ous bright or dark tones within an image. During

C-7
Appendix - C --- Scanner Terms
creating a selection border on the screen.
Vector Drawing
Also called Vector File. Consists of mathematically
defined elements, such as “Line from A to B”, “Circle with
center and radius”, etc. CAD systems use vector draw-
ings because of their accuracy, relatively low memory
requirement and data-file sizes compared to raster im-
ages.

Vector File
Also called Vector Drawing. Consists of mathematically
defined elements such as: Line from A to B, Circle with
center and radius etc. CAD systems use vector drawings
because of their accuracy and relatively low memory and
data file sizes compared to raster images.

Vectorization
Also called raster-to-vector conversion (RTV). The pro-
cess of automatically converting a raster (bit-mapped)
image into a vector (CAD) drawing.

White Level
White Level is a setting in scan programs used if one
has an original with a background that is not completely
white. To get the background to appear as pure white
one can set the White Level to a lower value.

White Point Adjustment


An adjustment made that will determine the amount of
highlight detail in an image. The white point should be
set so that the lightest part of an image will only just
have zero detail
XYZ
The CIE system is based on the description of color as
a brightness (luminance) component Y (as described
above), and two additional components X and Z. The
spectral weighting curves of X and Z have been stan-
dardized by the CIE, based on statistics from experi-
ments involving human observers. XYZ tri-stimulus
values can describe any color.

Zoom
The ability to enlarge or shrink the view of the picture
in a window. Zoom does not alter the size of the final
scanned picture; it only provides a better view while

C-8
Appendix D --- Error codes

Appendix D
Error codes
Appendix D --- Error codes
Error Codes
Software related errors System Error: 55-351
Description: CIS Alignment and Stitching Failed.
Corrective Action.
System Error: 262-51 ■ Please check sheet.
Description: Error closing file, corrupted image
System Error: 55-503
Corrective Action.
■ Image size and resolution exceeds file format limitations. Description: Color calibration failed.
Reduce resolution or image size Corrective Action:
■ Please clean scanner.
System Error: 55-101 ■ Please run application again.
■ Inspect the sheet for scratches or wear, and replace it
Description: No scanner found. if the problem continues.

Corrective Action. System Error: 55-509


■ Check that the scanner is properly connected and
turned on. Description: IT8 file is not accessible.
■ Reboot the system Corrective Action.
■ If you have received a new Calibration Sheet, please
System Error: 55-121 allow application to find reference file over the internet.
■ If problem persists reinstall the software to correct the
Description: Unknown error. issue.
Corrective Action.
■ Restart the system. System Error: 55-513
System Error: 55-302 Description: The IT8 reference file could not be found on the internet.
Corrective Action.
Description: Failed to initialize Basic Calibration. ■ Brows to it manually www.contex.com and retrieve the
Corrective Action. correct IT8 file or use standard
■ Check sheet , pressure rollers and glass plate
■ Clean if needed
System Error: 55-523

System Error: 55-319 Description: Sheet not recognized.
Corrective Action.
Description: The calibration sheet was not recognized as the right sheet
■ Please clean scanner.
for this scanner.
■ Please run application again.
Corrective Action. ■ Inspect the sheet for scratches or wear, and replace it
■ Please check that the correct sheet is being used if the problem continues.
■ Inspect the sheet for scratches or wear, and replace it
if the problem continues.

D-2
Appendix D --- Error codes

System Error: 55-530 Scanner related errors


Description: When checking new calibration the result was not within
the limits Error code 100-40035
Corrective Action. Keypad error code ERR_CB
■ Inspect the sheet for scratches or wear, and replace it Level Support Correctable
if the problem continues. Description CBx, Camera A not found
Potential fail comp. CBx;SUx;Cable
System Error: 55-611 Corrective Action.
■ Camera board (CBx).
Description: Unknown Scanner Status Error
■ Main controller board (SUx).
Corrective Action. ■ Related cabling.
■ Reboot system.

Error code 100-40036
System Error: 55-613
Keypad error code ERR_CB
Description: No paper was detected in the scanner. Level Support Correctable
Corrective Action. Description CBx, Camera B not found
■ Place the correct sheet in the scanner. Potential fail comp. CBx;SUx;Cable
Corrective Action.
■ Camera board (CBx).
■ Main controller board (SUx).
■ Related cabling.

Error code 100-40037
Keypad error code ERR_CB
Level Support Correctable
Description CBx, Camera C not found
Potential fail comp. CBx;SUx;Cable
Corrective Action.
■ Camera board (CBx).
■ Main controller board (SUx).
■ Related cabling.

Error code 100-40038
Keypad error code ERR_CB
Level Support Correctable
Description CBx, Camera D not found
Potential fail comp. CBx;SUx;Cable
Corrective Action.
■ Camera board (CBx).
■ Main controller board (SUx).
■ Related cabling.

D-3
Appendix D --- Error codes

Error code 100-40076 Error code 100-08220


Keypad error code ERR_CB Keypad error code ERR_GENERAL
Level Support Correctable Level User Correctable
Description CBx, Camera board error Description The Scanner Lamp-Unit is detached. Please check that it
Potential faile comp. CBx;SUx;Cable is intact and correctly inserted.
Corrective Action. Potential fail comp. User;Mech
■ Camera board (CBx). Corrective Action.
■ Main controller board (SUx). ■ User interaction.
■ Related cabling. ■ Related mechanical parts.

Error code 100-20086 Error code 100-30222
Keypad error code ERR_MDA Keypad error code ERR_GENERAL
Level Support Correctable Level User Correctable
Description Unable to communicate with MDx board. Description The Scanner Lamp-Unit needs to be replaced.
Potential fail comp. MDx;SUx;Cable Potential fail comp. User;Mech
Corrective Action. Corrective Action.
■ ATAC controller board (MDx). ■ User interaction.
■ Main controller board (SUx). ■ Related mechanical parts.
■ Related cabling.
Error code 100-50272
Error code 100-20087 Keypad error code ERR_GENERAL
Keypad error code ERR_MDA Level User Correctable
Level User Correctable Description The Scanner Lamp-Unit doesn’t turn on. The Scanner
Description Unable to perform paper guide movement (ATAC). Lamp-Unit needs to be replaced.
Please turn scanner off and on. Potential fail comp. User;Mech
Potential fail comp. User;Electro;MDx;SUx Corrective Action.
Corrective Action. ■ User interaction.
■ User interaction. ■ Related mechanical parts.
■ ATAC controller board (MDx).
■ Main controller board (SUx). Error code 100-50231
Keypad error code BOOT
Error code 100-08208 Level RD Correctable
Keypad error code NONE Description Firmware download is in progress
Level Support Correctable Potential fail comp. Firmware
Description Operator’s panel failed. Corrective Action.
Potential fail comp. Cable;SKx;SUx ■ Firmware.
Corrective Action.
■ Related cabling.
■ Operator Panel board (SKx).
■ Main controller board (SUx).

D-4
Appendix D --- Error codes

Error code 100-50234 Error code 100-20238


Keypad error code NONE Keypad error code ERR_GENERAL
Level User Correctable Level Support Correctable
Description Scanner is in safe-mode. Please reboot scanner or Description Fan 2 error.
download new firmware Potential fail comp. Mech;LMx
Potential fail comp. User;SUx Corrective Action.
Corrective Action. ■ Related mechanical parts.
■ User interaction. ■ Lamp and Motor driver board (LMx)
■ Main controller board (SUx).
Error code 100-40251
Error code 100-50237 Keypad error code ERR_CB
Keypad error code ERR_GENERAL Level Support Correctable
Level User Correctable Description CBx, Camera E not found
Description Host PC does not support SSE2 calculations Potential fail comp. CBx;SUx;Cable
Potential fail comp. User Corrective Action.
Corrective Action. ■ Camera board (CBx).
■ User interaction. ■ Main controller board (SUx).
■ Related cabling.
Error code 100-50262
Keypad error code ERR_GENERAL Error code 100-50600
Level Support Correctable Keypad error code ERR_SU
Description LMx, Unable to communicate with LMx board. Level Support Correctable
Potential fail comp. LMx;SUx;Cable Description SUx, Mainboard hardware error
Corrective Action. Potential fail comp. SUx;SMPS
■ Lamp and Motor driver board (LMx) Corrective Action.
■ Main controller board (SUx). ■ Main controller board (SUx).
■ Related cabling. ■ Switch Mode Power Supply (SMPS)

Error code 100-20088 Error code 100-50602
Keypad error code ERR_GENERAL Keypad error code ERR_GENERAL
Level Support Correctable Level User Correctable
Description Motor system error; motor movement not detected. Description Firmware error. Please download latest firmware.
Potential fail comp. Mech,SUx,Cable,Motor Potential fail comp. Firmware;SUx
Corrective Action. Corrective Action.
■ Belt & Motor ■ Firmware.
■ Main controller board (SUx) ■ Main controller board (SUx).

Error code 100-20237
Keypad error code ERR_GENERAL
Level Support Correctable
Description Fan 1 error.
Potential fail comp. Mech;LMx
Corrective Action.
■ Related mechanical parts.
■ Lamp and Motor driver board (LMx)

D-5
Appendix D --- Error codes

Error code 100-50603


Keypad error code ERR_GENERAL
Level User Correctable
Description Unrecoverable scanner state. Please reboot the scanner.
Download of the latest firmware and PC application/driver
may be required.
Potential fail comp. Reboot;Firmware;Software
Corrective Action.
■ Reboot scanner.
■ Firmware.
■ PC driver/software.

Error code 100-50700
Keypad error code ERR_SMC
Level User Correctable
Description The scanner needs to be activated.
Potential fail comp. User
Corrective Action.
■ User interaction.

Error code 100-50268
Keypad error code ERR_SU
Level Support Correctable
Description SUx, Ethernet loopback error
Potential fail comp. SUx
Corrective Action.
■ Main controller board (SUx).

Error code 100-50271
Keypad error code ERR_SU
Level Support Correctable
Description SUx, Scanner has no MAC address
Potential fail comp. SUx
Corrective Action.
■ Main controller board (SUx).

D-6
Appendix E, Scanner License

Appendix E
Scanner License
Appendix E, Scanner License
Scanner License system, General
Brief description of how the Scanner License works.

Since this chapter is not scanner specific, some of the illustrations may not apply completely to the scanner you are
working on, like number of Cameras and transition areas.

Replacing Main Board


No functional main board

Loaner Board
Temporary Loaner

Wrong License key used to Activate Scanner

E-2
Appendix E, Scanner License
Main Board Replacement
Prerequisites

After the Main Board has been replace and it has


been verified that the scanner is now working cor-
rect, the scanner needs to be activated.

When the scanner boot up and the


scanner is recognised by the PC it will
1 show up in WIDEsystem as “Not Acti-
vated” and not Calibrated.

The Scanner Installation Wizard will


automatically launch when
WIDEsystem detects a new scanner. 2

The first dialogue is to set up the En-


ergy Star functions.
3

All Main board (Spar Parts) are


shipped, “Not Activated” and without a
serial no. 4

E-3
Appendix E, Scanner License

In order to activate the scanner you


must first type in the Serial no. from the
back of the scanner.
5

1. If the PC is connected to the in-


ternet through, it’s recommend to do
the online Activation for ease and to 6
eliminate unnecessary complication
due to typo’s
2. See page E-4

Type in the customers contact


information
7

Please make the proper selections.

Once the Next button is clicked, the 8


wizard will activate the scanner ac-
cording to the stored registered on the
server

The scanner is now ready to be cali-


brated.
9

E-4
Appendix E, Scanner License

1. Go to the License Activation site


license.contex.com
2. Copy the Scanners HW id.
7

1. Type or copy in the Activation code


if is available and Click Activate.
if the Activate Code is invalid the but- 8
ton will remain greyed out.
2. If the Activation Code is not avail-
able selected the guide to continue

1. Go to the License Activation site


license.contex.com
2. Copy the Scanners HW id.
9

E-5
Appendix E, Scanner License

Click “Replaced board in your scanner”

10

1. Past in the HW id.


2. Fill in the Company info.
3. Click Reactivate
11

1. Copy the Activation code.


2. You can also email or download a
PDF with the Activation code if you are
12 not connected with the scanner.

E-6
Appendix E, Scanner License

The first dialogue is to set up the En-


ergy Star functions.
13

1. Type or copy in the Activation code


if is available and Click Activate.
if the Activate Code is invalid the but- 14
ton will remain greyed out.
2. If the Activation Code is not avail-
able selected the guide to continue

Since the licensed scanner has the


Gigabit interface enabled, it’s
recommend to connect via it.
15

The scanner is now successfully acti-


vated.
Make sure to Calibrate the scanner
16

E-7
Appendix E, Scanner License
Temporary Board switch

If you either don’t have a Spare board to install in the scanner to fix the scanner or that you just want to
make sure that a new Main Board will fix the issue, you can Temporary use a Main Board from another HD
ultra scanner without changing Serial no or try to change model.
But you will have to finish the repair with a “Spare Part” Main Board and go though the Activation Wizard.

Problem with Activation

If the wrong License key have been merge with a new scanner you will have to contact Support to solve the
problem.

Please Contact support@contex.com with the following info.

Customer Name.:
Customer email.:
Scanner Serial no.
License key.:
Activation code.:

E-8
Appendix E, Scanner License

E-9

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