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Final Project
Background: Phoenix Electronics has been a family-run electronic store that has
gained great success in small towns and cities in Indonesia for the past 20 years,
due to honest and positive service it provides the community. However, as
bigger players come into the growing towns and cities, Phoenix Electronics need
to re-structure to stay innovative, creative and competitive with bigger stores.
You are consultants hired by the founder of the company to propose the new
structure and how to implement. One month ago you have already presented the
proposal and received approval to implement the re-structuring.
– Maximum 20 pages
- Title page
- Introduction
- Body
- Conclusion
– Please clearly lay out the changes in the organization chart (before
and after) showing how some staff have new supervisors and some
staff have new responsibilities including supervising. Those with
changed responsibilities include family members of the founder.
– Report on Conflicts and Challenges due to the changes and how you
helped resolve the conflicts. Please give examples of the conflicts and
challenges that came from:
o Few staff are not happy with the changes and new supervisors
7-step model
‘I’ statements
Managing expectations
Guidelines:
– Every group member speaks before Q&A; One or more can present
the recap of proposal, one or more can present the conflicts and
solutions, at least two need to do the role play.
– No video
– Props allowed
– Submit Handouts
2. Does your plan answers the who, what, where, when and
why questions ?
Other Information:
– No late submission
– No substitute assignment
– Incorrect use of grammar will not reduce your points, although the
correct use of grammar will receive extra points.