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The starting point in discussing how projects should be properly managed is to first
understand what a project is and just as importantly what it is not.
People have been undertaking projects since the earliest days of organized
human activity. The hunting parties of our prehistoric ancestors were projects for
example; they were temporary undertakings directed at the goal of obtaining meat
for the community. Large complex projects have also been with us for a long time.
The pyramids and the Great Wall of China, were in their day of roughly the same
dimensions as the Apollo Project to send man to the moon. We use the term project
frequently in our daily conversations. A husband, for example may tell his wife, “My
main project for this weekend is to straighten out the garage.” Going hunting,
building pyramids, and fixing faucets all share certain features that make them
projects.
Projects exist to bring about a product or service that hasn’t existed before. In
this sense, a project is unique. Unique means that this is new, this has never been
done before. Maybe it’s been done in a very similar fashion before but never exactly
in this way. For example, Ford Motor Company is in the business of designing and
assembling cars. Each model that Ford designs and produces can be considered a
project. The models differ from each other in their features and are marketed to
people with various needs. An SUV serves a different purpose and clientele than a
luxury model. The design and marketing of these two models are unique projects.
However the actual assembly of the cars is considered an operation, i.e., a
repetitive process that is followed for most makes and models.
In contrast with projects, operations are ongoing and repetitive. They involve
work that is continuous without an ending date and you often repeat the same
processes and produce the same results. The purpose of operations is to keep the
organization functioning while the purpose of a project is to meet its goals and to
conclude. Therefore, operations are ongoing while projects are unique and
temporary.
The project is completed when its goals and objectives are accomplished. It is
these goals that drive the project and all the planning and implementation efforts
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are undertaken to achieve them. Sometimes projects end when it’s determined that
the goals and objectives cannot be accomplished or when the product or service of
the project is no longer needed and the project is cancelled. A formal definition of a
projectThere are many written definitions of a project, however, all of them contain
the key elements described above. For those looking for a formal definition of a
project the Project Management Body of Knowledge (PMBOK) defines a project as a
temporary endeavor undertaken to create a unique product, service or result. The
temporary nature of projects indicates a definite beginning and end. The end is
reached when the project’s objectives have been achieved or when the project is
terminated because its objectives will not or cannot be met, or when the need for
the project no longer exists.
What is a Project?
Definition of a Project
○ Sequence of tasks
Planned from beginning to end
Bounded by time, resources, & required
results
○ Deadline
○ Budget
limits number of people, supplies, and capital
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Tasks vs Projects
○ Responding to email
○ Making coffee
○ Hooking up a printer
○ Catering a party
○ Writing a book
○ People
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○ Money
○ Equipment
○ Facilities
○ Balance among
○ Time
○ Resources
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○ Results
○ Customer Satisfaction
Program
○ A recurring project
○ Happens predictably
○ New plan
○ Commercial competition
Phases of a Project
○ Conceptualization
○ Feasibility
○ Preliminary planning
○ Detailed planning
○ Execution
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○ Testing
○ Termination
Phase 1: Initiating
○ Recognize the project should be done
Phase 2: Planning
○ Refining the project scope
Phase 3 - Executing
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Phase 4 - Controlling
○ Monitoring deviation from the plan
Phase 5 - Closing
○ Acknowledging achievement and results
1) Initiation
In this first stage, the scope of the project is defined along with the approach to be
taken to deliver the desired outputs. The project manager is appointed and in turn,
he selects the team members based on their skills and experience. The most
common tools or methodologies used in the initiation stage are Project Charter,
Business Plan, Project Framework (or Overview), Business Case Justification, and
Milestones Reviews.
2) Planning
The second phase should include a detailed identification and assignment of each
task until the end of the project. It should also include a risk analysis and a
definition of a criteria for the successful completion of each deliverable. The
governance process is defined, stake holders identified and reporting frequency and
channels agreed. The most common tools or methodologies used in the planning
stage are Business Plan and Milestones Reviews.
reviews. As the execution phase progresses, groups across the organization become
more deeply involved in planning for the final testing, production, and support. The
most common tools or methodologies used in the execution phase are an update of
Risk Analysis and Score Cards, in addition to Business Plan and Milestones Reviews.
4) Closure
In this last stage, the project manager must ensure that the project is brought to its
proper completion. The closure phase is characterized by a written formal project
review report containing the following components: a formal acceptance of the final
product by the client, Weighted Critical Measurements (matching the initial
requirements specified by the client with the final delivered product), rewarding the
team, a list of lessons learned, releasing project resources, and a formal project
closure notification to higher management. No special tool or methodology is
needed during the closure phase.
In this series, I am writing briefly about some barriers to project success that are
fairly common in my experience. Here is the last set in my list:
have. But allowing more features to be added almost always expands the
work, the schedule, and the cost.
25.Not informing management promptly when help is needed – If the project
runs into problems that will definitely or potentially put it behind schedule
and over budget by a significant amount, or at risk of not meeting the goals,
then the PM must bring the matter to management attention. This is
especially true, if the PM does not quickly identify a solution that can bring
the project back “on track”, because then escalation and requests for help
may be required, depending on exact circumstances. Failure to inform
management (or the PMO if it is a point of control) that there is a problem is
a serious mistake. Senior management needs to know when any important
project is in trouble.
26.Lack of management response when help is requested – Just as serious, is
the case where a project manager informs management that a project is in
trouble and nothing is done. At the very least, there should be a meeting (or
review) to determine 1) if the PM has correctly explored the options, and 2)
whether any other solutions are possible from a higher, cross-project
perspective. Of course, there are situations where the project in trouble is
the lowest priority, or the factors involved are outside of the organization’s
immediate control. But in any case, the PM should be given advice on how to
proceed.
27.No monitoring (project reviews) and control outside of team – Monitoring and
control means checking whether the project is staying reasonably “on plan”,
and taking steps to adjust if necessary. It should be done at two levels: by
the project manager and team, and by someone with appropriate authority
outside of the team – usually executive management or a PMO (if one
exists). Large complex projects should typically have formal outside reviews
scheduled at certain key points in the project timeline.
The full list of 27 barriers to success outlines a number of things that can negatively
impact projects, resulting in schedule and budget overruns and potentially not
achieving the expected or desired business value. So, studying these barriers to
success may help you avoid the potential problems. Again, not all of the identified
problems are controllable by the project manager, but the large majority of them
are. The project manager must step up to the challenge.