DILEEP MISHRA

10/185, Ansal's Chiranjeev Vihar

Ghaziabad-201 001. U.P., India
e-mail: dileepmishra185@yahoo.co.in
Mob.No. 9891782247/9560283340

SUMMERY OF SKILLS
Over 20+ years of diverse work experience in information systems and services. Broad range of skills in
Hardware, Software, Operating Systems and programming languages. Specializing in Operation
Systems and Network support on IBM and IBM compatible systems. Strong problem solving skills with a
mature business perspective and broad technical vision.

EDUCATIONAL QUALIFICATION
Graduate with Economics from Gorakhpur University, Gorakhpur in 1985

PROFESSIONAL QUALIFICATIONS
PGDCA from DIMS, Barakhamba Road, New Delhi in 1986. (one year)
Diploma in Business Management from LRVMC, Sahibabad in 1995 (part time)

COMPUTING SKILLS

Platforms: IBMcompatiblePCs,IBM Thinkpads

Operating Systems: Windows7, WindowXP, WIN 2000,WIN NT 4.0, Windows 95/98, Novell Netware
3.12,4.xx, MS-DOS.

Programming Languages: C, Cobol, Basic, Fortran, etc.

Tools & utilities: MSOffice,MS_Project, MSFrontpage, AutoCAD R13/14 etc.

RDBMS/DBMS: ORACLE 7.3/ Foxpro2.x,Foxplus,dBase

Network Technologies: Familiar with communication techniques; architecture; TCP/IP, Protocol Suite
(IP,TCP,FTP) LAN topologies: IEEE 802.3 & 802.2,)

Application Packages: Financial Accounting, Inventory Control, Costing,Payroll.

Functional Area: Accounts, Administration, Purchase, Store, Costing, Design & HR.

HARDWARE SKILLS:
Having good exposure and understanding in maintenance of the hardware which includes
identification and rectification of the various components of PCs e.g. (Ethernet UTP & BNC cabling,
Network planning installation of new office setup

EMPLOYMENT HISTORY

1986-1987
Data Point Computer Services, Ghaziabad
Computer Operator

1987-1988
Perfect Computer Forms (P) Ltd., New Delhi
Computer Operator cum Programmer

1988-1991
Sundstrand Forms (P) Ltd., New Delhi
Computer Programmer

1991–06/2001
Associated Switchgears & Projects Ltd.,Sahibabad
Astt. Manager(EDP)

06/2001-present
Computers World, Ghaziabad
Manager-Customer Support

PAST EXPERIENCE
• Network Administration & PC Troubleshooting.
• Preventive Maintenance of Computers.
• Installation, maintenance and troubleshooting of Network ( Window7,WindowXP,Win2000, Win NT
4.0, Novell Netware 4.xx)
• Setup TCP/IP on Windows95/98/2k/XP and perform routine maintenance.
• Provide direction and assistance to administration and staff in problem with LAN, Windows NT,
Windows95/98/2000,XP, Internet, AutoCAD and many other software application needs.
• Training and assisting officers and staff with computer applications.
• Suggest computer/configuration and software for management to purchase and Business use.
• Maintenance of in-house developed program of Accounts, Inventory, costing, payroll etc.
• Backing up / restoring Network Data.
• Taking care of all computing needs of users.
• Looking future feasibility & viability of IT Deptt.
• Implementation of accounting data in TCS Nextgen & Tally Accounting packages.

TRAINING & WORKSHOPS

a) Workshop on Human Behavioral aspects.
b) SQC Techniques for Engineering Industries.
c) Trained Internal Quality Auditor Program.
d) Training on AutoCAD Release 13/14.

PERSONAL TRAITS
Hardworking, Committed, Flexible
Ability to work in a group
Willingness to accept directions
Desire to continue learning in future

PERSONAL INFORMATION
Born on 31st July, 1966 at Gorakhpur (U.P.)
Knowing English & Hindi
Excellent Health, Married

(DILEEP
MISHRA)