ATTENTION: _________________________________________________

invites you to…

2 in 1 Seminar-Workshop on
SUPERVISORY & MANAGERIAL SEMINAR – for new Supervisors
& Managers
&
PERFORMANCE MANAGEMENT thru Coaching and Mentoring

MAY 29-30, 2011

9:30a.m. – 5:00 p.m.
THE HOTEL ELIZABETH, CEBU CITY
OVERVIEW- SUPERVISORY & MANAGERIAL SEMINAR: The most effective
supervisors/managers understand his role, know how to set goals & expectations, create the right
emotional climate and listen to their people. Too many senior managers are unaware of how paying
attention to these issues actually drives results. Learning how to supervise employees on a trial and
error basis can lead to discouragement. This program will help participants understand their
supervisory style as well as what’s expected of him as a manager and prepare him on how to deal
with the many issues a supervisor/manager may encounter.

Day 1 – TRAINING OUTLINE:

• BUSINESS REALITIES
• WHY SUPERVISORS/MANAGERS’ TRAIN INGS
• UNDERSTANDING YOUR SUPERVISORY/MANAGERIAL STYLE
• THE EMPLOYEE WE WANT
• HOW TO BE AN EFFECTIVE MANAGER
• SUPERVISORS CORE SKILLS
• COMMUNICATION: RULES OF UPWARDS COMMUNICATION
MOTIVATORS & SATISFIERS
• EFFECTIVE DELEGATION; MEETING MANAGEMENT; CONFLICT
RESOLUTION

OVERVIEW: PERFORMANCE MANAGEMENT through COACHING &

MENTORING
The most effective supervisors & managers know how to set goals and
expectations, create the right emotional climate for their people, conduct
performance reviews offering praise as well as constructive criticism, and
listen to their people. Too many senior managers are unaware of how
paying attention to these issues actually drives results. Every company
must realize the importance of management and coaching their people all
the time. Despite the massive shifts in today’s business landscape, one key
success factor remains constant: “Performance”.

Day 2 – Performance Management through Coaching and Mentoring

Training Module:
1. WHY SUPERVISORS TRAINING?
- Importance of training the supervisors and mangers
- Determining your supervisory style
- Mentoring Vs. Coaching

2. CORE SKILLS
- How to bring out the best in others
- Communicating with the 5 key principles

3. PERFORMANCE MANAGEMENT
- Responding to employee concerns
- Performance planning
- Disciplinary action
- Assigning work and follow-up
- Recognizing work performance
- Performance feedback
- Effective Letter Writing

4. WORKSHOP: SKILL PRACTICE

EARLY RATE: P 6, 500.00 UNTIL May 24, 2011

REGULAR RATE: 7,500.00

ONE DAY RATE: P 4,000.00

About the Speaker: Engr. Jed Justin C. Narvios

Career Profile: Result-focused, quality-driven professional with intensive
experience in implementation and operational development positions,
demonstrating consistent achievement of objectives, strong management and
service skills and dedication to organizational goals. Advanced performance
management and possess improvement abilities with track record of managing,
implementations and establishment of departmental procedures.
Core Knowledge and Skill Areas: Customer Service/ Internal Quality Audits/
Compliance to Standards/ Project Implementations/ Data Analysis / Service
Strategies Solutions/ Performance Management/
Presently the Managing Director of TLL The Learning Lab & Senior Project
Manager of 88th Flr. Gift, Inc.
__________________________________________________________________________________
RESERVATION SLIP
Name of Company: ___________________ Tel/Fax Number:
_____________________
Name of Representative and Designation: Mobile
number:__________________________
1. _______________________ ___________________________
2. _______________________ ___________________________
3. _______________________ ___________________________
Kindly fax back to tel/fax nos.: 032-402-9357; 032-512-3238
 LOOK FOR: NANETTE AQUINO Mobile No. 0932-165-1330
EMAIL: nanette_routerphils@yahoo.com

Please issue check in favor to: ROUTER PHILS. MARKET RESEARCH AND
RESOURCE MANAGEMENT CENTER. FOR ON-LINE PAYMENT, PLEASE
DEPOSIT TO:
ALLIED BANK C/A # 1521-00920-2
(pls. fax deposit slip to routerphils for confirmation)

LIVE-OUT SEMINAR