OBJECTIVES OF THE STUDY

Objectives of the study are classified into two types. They are primary
objectives and secondary objectives.

PRIMARY OBJECTIVES:
To study on Job Satisfaction among the employees of Chennai Port Trust.

SECONDARY OBJECTIVES:

To know about the satisfaction of the employees towards Pay and Benefits provided at
Chennai Port Trust.

To know about employees attitude towards company’s policies and procedures.

To evaluate the satisfaction level of the employees regarding the working condition at
Chennai Port Trust.

To know the interpersonal relationship existing between the employees of Chennai Port
Trust.

To offer valuable suggestions to improve the satisfaction level of the employees of

Chennai Port Trust.
A STUDY ON JOB SATISFACTION AMONG THE EMPLOYEES OF

CHENNAI PORT TRUST

Respected Sir/Madam,
I am a student of Anand Institute of Higher Technology, studying
M.B.A II year. I am undergoing a project work on the topic “Job
Satisfaction among the employees of Chennai Port Trust”. I request you
to fill up the questionnaire and I assure you that the information given by
you will be kept confidential.

PERSONAL DETAILS:
Name:
Designation:
Age:
a) Below 25 years

b) 25 years to < 35 years

c) 35 years to < 45 years

d) 45 years and above

Gender
a) Male

b) Female

Marital Status
a) Married
b) Single
Educational Qualification
a) Diploma b) Graduate

c) Post Graduate d) Others. Specify__________________

Monthly Income
a) Rs.10, 000 – Rs.20, 000 b)Rs.20, 001 – Rs.30, 000
c) Rs.30, 001 – Rs.40, 000 d) Above Rs.40, 001

SUBJECT DETAILS
Kindly put a tick mark in the appropriate box / space (wherever applicable)

1. So far how many years have you been with Chennai Port Trust?
a) Less than 5 years [ ]
b) 5 years to < 15 years [ ]
c) 15 years to < 25 years [ ]
d) 25 years and above [ ]

2.?
a) Interest in the present job [ ]
b) High pay [ ]
c) Job security [ ]
d) Reputation [ ]
e) Limited work tension [ ]

3. The Present Designation attained by you is satisfactory.

a) Yes [ ]
b) No [ ]
4. How do you view this job?
a) Challenging [ ]
b) Responsible [ ]
c) Motivating [ ]
d) Secured [ ]
5. How far are you committed towards your work?
a) Good [ ]
b) Satisfactory [ ]
c) Fair [ ]
d) V. Fair [ ]

6. Are you paid with performance linked salary?

a) Yes [ ]
b) No [ ]

7. The benefits that your company is extending to you is

a) Fully sufficient [ ]
b) Sufficient [ ]
c) Partly sufficient [ ]
d) Insufficient [ ]

8. What is your opinion about the service reward or award given by your
company?
a) Highly motivating [ ]
b) Motivating [ ]
c) Encourageous [ ]
d) Others. Specify___________________ [ ]
9. How far are you satisfied with the fringe benefits provided by Chennai
Port Trust? (Please circle one number for each statement)
[1– Highly Satisfied 5- Highly Dissatisfied]

a) Allowances given by the organization 1……2…….3…….4..........5

b) Housing facility 1……2…….3…….4…......5
c) Canteen facility 1.……2…….3…….4…….5
d) Medical facility 1…….2…….3…….4…….5
e) Schooling facility 1…….2…….3…….4…….5

10. The Company clearly communicates its goals and strategies to you.
a) Strongly Agree [ ]
b) Agree [ ]
c) Neither Agree nor Disagree [ ]
d) Disagree [ ]
e) Strongly Disagree [ ]

11. There is an adequate planning of corporate objectives.

a) Strongly Agree [ ]
b) Agree [ ]
c) Neither Agree nor Disagree [ ]
d) Disagree [ ]
e) Strongly Disagree [ ]

12. Employees are given wider career opportunities in this Organization.

a) Yes [ ]
b) No [ ]
13. How far are you satisfied with the policies and systems followed by
Chennai Port Trust? (Please circle one number for each statement)
[1– Highly Satisfied 5- Highly Dissatisfied]

a) Training program 1……2…….3…….4..........5

b) Period of training 1……2…….3…….4…......5
c) Recruitment policy 1.……2…….3…….4…….5
d) Selection procedure 1…….2…….3…….4…….5
e) Grievance handling procedure 1…….2…….3…….4…….5
f) Disciplinary policy 1…….2…….3…….4…….5
g) Present Promotion Procedure 1…….2…….3…….4…….5
h) Present Transfer Policy 1…….2…….3…….4…….5

14. Your relationship with your Superior is

a) Very positive [ ]
b) Positive [ ]
c) Neutral [ ]
d) Negative [ ]
e) Very negative [ ]

15. It is easy to get along with your colleagues.

a) Strongly Agree [ ]
b) Agree [ ]
c) Neither Agree nor Disagree [ ]
d) Disagree [ ]
e) Strongly Disagree [ ]
16. How far are you satisfied towards superior and subordinate relationship
existing in the organization?
a) Strongly Agree [ ]
b) Agree [ ]
c) Neither Agree nor Disagree [ ]
d) Disagree [ ]
e) Strongly Disagree [ ]

17. Is there an effective flow of Communication between the employees of

all the departments?
a) Yes [ ]
b) No [ ]

18. How satisfied are you with your team-spirit in your work environment?
a) Highly Satisfied [ ]
b) Satisfied [ ]
c) Somewhat satisfied [ ]
d) Dissatisfied [ ]
e) Highly Dissatisfied [ ]

19. The company’s infrastructure is good and makes your work a whole lot
easier.
a) Strongly Agree [ ]
b) Agree [ ]
c) Neither Agree nor Disagree [ ]
d) Disagree [ ]
e) Strongly Disagree [ ]
20. Your satisfaction towards the working condition of the organization
Working
conditions
V. High High Moderate Fair V. Fair
Place of work
Cleanliness of
office
Ventilation of
office
Lighting
condition
Working hours

Furniture in
office
Stationery
facilities

21. Do you refer a friend to apply for a job at Chennai Port Trust?
a) Definitely would [ ]
b) Probably would [ ]
c) May be [ ]
d) Probably not [ ]
e) Definitely not [ ]

22. Overall, how satisfied are you with Chennai Port Trust as an employee?
(Please circle one number)

Highly Satisfied Highly Dissatisfied

1…………..2…………..3…………..4..…………5

Thank you!!!! For filling up the questionnaire. Your response will be taken into
account.