DONNA J.

MOLINARI
SAN JOSE, CALIFORNIA 95121
(Home) 408-274-5677
(Mobile) 408-390-3276
donnajmolinari-work@yahoo.com
http://www.linkedin.com/in/djmolinari
http://www.jobfox.com/people/djmolinari
http://www.molinariphotography.com
CAREER OBJECTIVE
LEAD/SR QA ENGINEER seeking a career where I can make an impact with web-based a
pplication (J2EE, Databases) and/or wireless, in a customer-oriented company tha
t values & rewards teams and individuals that promote teamwork & team building,
where you are able to grow in a collaborating cross-functional team environment
for the company’s overall success. I strive to achieve a POSITIVE IMPACT in the QA
Testing Process for better test coverage by utilizing cumulative skills, ideas i
n learning new emerging technologies with confidence. I can step up to the task
as a self-starter in learning the product’s functionality quickly.
TECHNICAL SUMMARY
SIPERIAN, INC Lead Quality Assurance Engineer 2007 – 2009
• PRODUCT: Siperian MDM Hub (J2EE: Oracle 10g, 11g, DB2 9.1, JBoss, IBM WebSphere,
JDBC, RMI) and Data Quality (AddressDoctor and Trillium)
• FEATURES OWNED: Load, Trust Framework, Validation, Data Manager, Merge Manager,
Batch Group Manager, User Exits, Oracle Proxy User, Database Logging and Row Lev
el Locking
• TOOLS: Toad & SQLPlus for verifying Oracle and DB2 backend meta-data and data in
tegrity. SOAPUI to execute Web Services for Siperian’s API, PL/SQL bank-end scripts
to verify meta-data, Perforce.
BUSINESS OBJECTS (SAP) Senior Quality Assurance Engineer 2006 – 2007
• PRODUCTS: Business Objects Composer (J2EE: AJAX, DOJO, JSON, Tomcat, Java)
• an ETL Design Modeling Tool and Business Object’s Data Integrator (full ownership 9
month project), Data Warehouse ETL tool to map difference sources to a target da
tabase.
• O/S: Windows 2003, Windows XP, Linux, Solaris and HP. VMWare GSX & Workstation
• DATABASES: MySQL, Oracle, DB2, MS SQL Server, Netzezza, Teradata
• TOOLS: Toad and SQLPlus for verifying Oracle data integrity.
DETERMINA, INC Senior Quality Assurance Engineer 2005 – 2006
• PRODUCT: Vulnerability Protection Suite (Web Application MySQL backend, Tomcat)
, LDAP Active Directory Integration for SSO (functionality for Domain Hierarchie
s and Single-Sign On)
• FUNCTIONAL AREAS: Domain User Roles, User Page, Login, System Page, Domain Confi
guration, Domain Server & Server groups, Home Page, Events Page, Reports Page, D
ata Locking, Forensic data, History Page, SNMP, SMTP, LiveShield and Staging Mod
e.
• TOOLS: WatchFire AppScan (XSS), Paros, Core Impact and MetaSploits, SQL Yog, MyS
QL Query Browser and Administrator, Proxy Server (CCProxy), ActivePerl, CygWin,
PSTools PSEXEC
• AUTOMATION: HTTPUnit/Java using Eclipse (6 Months), AutomateQA TestComplete (6 M
onths)
BMC (REMEDY) Staff Software Quality Assurance Eng 1999 – 2005
• PRODUCTS: Remedy AR System (Mid-Tier, Server, Client User & Admin), Help Desk, A
sset & Change
• WEB SERVERS: IIS ServletExec, Apache, SunOne 6.1, HP Web Server, Apache Tomcat (
mod_jk)
• APPLICATION SERVERS: Tomcat, Sun Java System Application Server 8.1, BEA WebLogi
c, IBM WebSphere, Oracle 10g Application Server v10, JBoss, JRockit
• O/S: Windows 2000, 2003, Macintosh 10, AIX, HPUX, Solaris, SUSE, and Red Hat Lin
ux
• DATABASES: Oracle, DB2, Informix, Sybase, and MS SQL Server
• BROWSERS: IE, Firefox, Mozilla (Windows and Unix). Safari on Macintosh
• AUTOMATION & TOOLS: AppScan, Silk Test & Performer, C# NUnit .NET, JAWS, Cisco L
ocalDirector
• TEST LAB: Cross-functional Project Lead: Compatibility QA test matrix & lab setu
p, performance, etc.
REMEDY CORPORATION Lead Technical Support Engineer 1995 – 1999
• PRODUCTS: Remedy AR System Server and RemedyWeb Support on Unix Platforms. First
line support for any Sybase issues if the customer had purchased embedded Sybas
e. Reproduced customer bugs and escalated them to Engineering. Installed & Confi
gured Solaris Operating system for best performance standard partitions for Orac
le, Sybase, Informix, and Ingres installs.
• SPECIALIST: Troubleshooting & resolve customer AR Server performance issues by a
nalyzing SQL transactions for root-cause of bottlenecks, resulted in tuning the
AR System Server, Databases, and Unix Operating system for optimal performance.
Lead the Unix Database team in the call center.
• DB & PLATFORM: Oracle, Informix, Sybase, Ingres on Unix Platforms (Solaris, AIX,
HP, AT&T, SGI)
PUBLISHED TECHNICAL DOCUMENATION
In Remedy QA authored & published White Papers, Tips & Tricks for Remedy AR Syst
em customers.
WHITE PAPERS
• Different ways of using entry points (Active Link JavaScript & CSS) with home pa
ges
• AR System Mid Tier-Performance Goals & Best Practices in Load Testing with Cisco
Director
• How to configure an IIS 5 Web Server with Secure Socket Layer (SSL) for Remedy M
id Tier
• Installing AR System Mid-Tier with Apache 1.3 and Tomcat 4.0 with mod_jk on AIX
5.2
TIPS & TRICKS
• AR System 5.1.2 Mid-Tier-Performance Tuning Apache 1.3.27 with ServletExec 4.1.1
• Introduction to AR System Mid-Tier Performance Testing
• Installing Two AR System Mid-Tier Instances on IIS with ServletExec
• Installing Two AR System Mid-Tier Instances on Tomcat 5.0
PROFESSIONAL WORK EXPERIENCE
SIPERIAN, INC Lead Quality Assurance Engineer 2007 – 2009
AREAS OF RESPONSIBILITIES
• Created Entrance and Exit Criteria Documents for new features and test cases for
risk-based testing.
• Utilized tools such as TOAD / SQLPLUS to verify meta-data back-end (with small c
anned SQL and Stored Procedures) to check for data integrity. Used SOAPUI to tes
t SIF API Web Services.
• Provided technical leadership to Junior QA Engineers and helped the tech writers
with questions about the Siperian Hub installs, functionality on specific featu
res. Performed risk-based testing techniques.
• Performed complicated Oracle database intensive testing (row level locking featu
re) Parent, Child, Grandchild scenarios to verify the locking mechanism for Sipe
rian Hub XU SP2 recent release.
ACCOMPLISHMENTS
• Organized test cases to be readable for better functional coverage in improving
data integrity of expected results to be repeatable by providing proper steps t
o the legacy & new test cases (customer, bugs, & features).
• Integrated and documented the successful integration and installation of Siperia
n MDM Hub on the Oracle 11g database with IBM WebSphere JDBC ojdbc5.jar, Java JD
BC with screenshots.
• Merged bugs back into the legacy test suite with new test cases. This resulted i
n approx 75% more improved test coverage. Created an overall matrix for accounta
bility of all owned features per test suite to show management how much percenta
ge of test coverage was completed for each milestone.
• AWARDS: Received a special award that was presented by the Tech Writers Team in
helping them succeed in documenting highly technical functional areas for Siperi
an customers.
BUSINESS OBJECTS (SAP) Senior Quality Assurance Engineer 2006 – 2007
AREAS OF RESPONSIBILITIES
• Sole ownership of full Composer testing (Test Plan, Test Cases, and Execution of
new and legacy features based on Design Specifications.
• Configured & executed Test Profiling tables using Data Integrator to test Compos
er’s export of the ETL Design Model for correct functionality.
• Integrated Composer’s table mapping to Data Integrator in order to push data from s
urce to target data warehouse data-stores to verify the mapping is correct using
online Excel like spreadsheets. Executed the testing on Unix & Windows platform
s with Tomcat and supported databases.
• Integrated Composer table mapping to Data Integrator in order to push data from
source to target data warehouse datastores in verifying the mapping is correct u
sing online Excel like technology (DOJO).
• Installed Data Integrator Server on all supported Unix platforms and remote data
bases and executed regression testing.
ACCOMPLISHMENTS
• Improved QA processes by approx 55% for the EIM QA Team (San Jose, La Crosse & S
hanghais) by creating a file structure on a shared disk that was used by QA Wiki
pages to store QA Guidelines, QA HowTos, QA Methodologies, QA Templates, QA Tes
t Cases, QA Training, and Software for team collaboration.
• Created a Test Plan Template based on IEEE Standards that the QA Team used to cr
eate their feature Test Plans that was approved by the team.
• Isolated legacy design flaws in user permission functionality for Composer that
had to be rewritten in order to work correctly based on design specs and MRD.
• Improved testing by restructuring test cases into features per worksheet in Exce
l focusing on specific areas of functionality.
• Worked closely with software developers to ensure a successful high quality rele
ase with a variety of databases and operating systems for Composer's repository
meta-data, source, and target data-stores. Installed and configured MySQL, DB2,
Oracle 10g, and MS SQL Server for data-stores.
DETERMINA, INC Senior Quality Assurance Engineer 2005 – 2006
AREAS OF RESPONSIBILITIES
• Updated Perl and JWebUnit scripts for India off-shore team’s UI Automation Framewor
and troubleshot if automation fails and fixed for the nightly builds for regres
sion testing.
• Helped organized with design suggestions to India off-shore team’s UI automation fo
TestComplete. Implemented new testing matrix, added and maintained one master s
et between the India & Main office.
• Participated in weekly conference calls with the India team to talk about the pr
evious weeks testing and new testing assignments. Added new automation test to H
TTPUnit/Java using Eclipse IDE.
• Executed MetaSploits and Core Impact viruses and buffer overflows for vulnerabil
ity penetration testing against servers that are protected by the Determina Vuln
erability Protection suite and used Paros and AppScan for testing the console se
curity.
ACCOMPLISHMENTS
• Lead & organized India off-shore team’s test coverage with a newly created Excel wo
ksheet with a matrix to show overall testing by percent covered. Assigned India
Team tasks to map automated test units to a specific repeatable test case per fu
nctionality based on the features. Each feature had its own worksheet. This resu
lted in approx 110% improvement in QA testing efforts (per development and VP of
Engineering comments) by maintaining a master test schedule with milestones for
beta and release.
BMC (REMEDY) Staff Software Quality Assurance Eng 1999 – 2005
AREAS OF RESPONSIBILITIES
• Feature Team Lead of AR System 7.0 (iPDP) Cross-Functional teams to deliver busi
ness value requirements to our customers, including platform compatibility, I18N
and performance testing to make sure all deliverables where met. Mentored the I
ndia Pune off-shore team in how to test Remedy applications. Tracked testing pro
cess and reported results using Wiki Pages and Excel.
• Developed new test requirements, master test plans, feature test plans (includin
g Section 508 testing accessibility testing using JAWS) test checklist and test
suites for various components of Remedy Client tools (Admin, User & Web). Execut
ed test cases, isolated root cause corner (edge) case & functional bugs into Rem
edy’s Quality Management application.
• Participated in testing & configuration for pre-sales AR Mid-Tier & Server perfo
rmance benchmarks (Silk Performer) on top of an Oracle Database cross-functional
team effort at Sunlabs using Solaris high-end operating systems capturing real-
world scenario results with Cisco Local Director (Load Balancer).
• Perform web security testing using Watchfire Appscan testing for vulnerabilities
including cross-site scripting. Setup basic White Box testing by reading Java
code for each Java Server pages method to create JSP snippets into HTML pages to
verify correct web page results for Remedy ARWeb 5.0.
• QA Team Leader on several products releases for RemedyWeb 4.1, ARWeb, and AR Sys
tem 5.0. Created & maintained MS Project schedule throughout the SDLC & owner of
QA Platform Test Matrix.
ACCOMPLISHMENTS
• 2 YEARS experience coding data-driven approach using Microsoft C# .NET NUnit Tes
t Fixtures (Visual Studio .NET 2003 Pro) in automating Remedy’s DOT.NET API with an
existing harness for Remedy AR System Web Mid-Tier components on the following f
eature test cases: “Custom Home Page’, ‘Default Home Page’, ‘Object List’, ‘Pag
efresh Defects’, ‘Active Link Defects’, ‘Push Field Defects’ and ‘Table Refresh D
approx 85% repeatable test cases where automated. Ability to switch to coding in
C# NUnit from Silk Test in a few short weeks.
• 4 YEARS experience coding data-driven approach setting of scenarios for Remedy H
elp Desk using Borland’s Silk Performer, executing & analyzing performance bottlenec
ks, and errors for the Remedy AR System Web Tier Component. This resulted increa
se approx 66% more bugs found.
• 2 YEARS experience coding using Borland’s non-record/Silk Test scripts on existing
arness for native Remedy AR User, AR Admin tool, and AR Web Mid-Tier browser fun
ctional test cases. This resulted increase approx 45% of test coverage completio
n.
• AWARDS: Received yearly cash/stock bonuses awards for top 5%/10% individual cont
ributors. (1996 - 2002).
• Created Test Plans, Test Cases, Defect Analysis of Root Cause for 8 Web & Server
Project Releases.
EDUCATION HISTORY
UNIVERSITY CALIFORNIA OF SANTA CRUZ EXTENSION CERTIFICATES
Completed 40 plus classes with formal education grade point average 4.0 certific
ate programs for:
• UCSC Certificate in Internet Security (Feb 2005)
• UCSC Certificate in E-Commerce Engineering (Nov 2000)
• UCSC Certificate in Web & Internet Systems Engineering (Mar 2000)
• UCSC Professional Achievement Award for Hands-On Web Site Design & Integration (
Mar 2000)
• UCSC Certificate in Unix System Management & Administration (Dec 1998)