JULIE ANN JONES

2317 South Woodstock Street * Philadelphia, PA 19145

(C) 484-390-1172 * (H) 215-467-1314 *
MANAGER
Business Process, Systems, IT Education, Training
Dynamic professional with history revolutionizing daily cross-functional operati
ons through development of cutting edge evolving systems and enterprise architec
tures for organizations in diverse industries.
* Save time and costs with simplified processes, spearheading strategic analysi
s, plans, and projects.
* Align technology with unique business needs, creating innovative solutions an
d alternative options.
* Maintain up-to-date on latest advances and methodologies, conducting extensiv
e study and research.
* Translate complex technical concepts to diverse audiences, uniting all on com
mon vision and goals.
* Build, train, and lead world class teams, inspiring ingenuity, creativity, ac
countability, and morale.
Business & Technical Analysis * Requirements Gathering * Project Management * SD
LC Methodologies
System & Architecture Development * Continuous Enhancements * Best Practices * P
R Communications
QC * Functional, Use Case & Vision Documentation * User Education & Support * Co
urse Development
PHILADELPHIA HOUSING AUTHORITY (PHA), Philadelphia, PA * 2006 - Present
Nation's 4th largest housing authority providing shelter for ~81,000 people and
employing 1,150.
Business Process Manager
Direct financial module analyst, HR module analyst, and manage approximately 10
resources on diverse financial and HR module projects. Provide production suppor
t including queries, system modifications, and adjustments such as PO or requisi
tion alterations. Test and approve system modifications. Administer Help Desk ti
ckets. Oversee quality control. Participate in weekly steering committee meeting
s on Contract Procurement & Administration, and Financial Projects. Attend regul
ar eProcurement vendor meetings. Review weekly status reports from project teams
. Prepare weekly management status reports.
Highlights:
* Orchestrated successful upgrade of PeopleSoft Financials 9.0, leading technic
al verification of user requirements and system compliance; included Purchasing,
eProcurement, A/P, A/R, and Inventory.
* Drove development and documentation of financial business process maps and fu
nctional changes leading to new policies and procedures; focused on Supply Chain
, Inventory, and eProcurement.
* Managed user and group setup and security for Oracle Business Process Archite
ct software suite, and web publishing of process models and organizational chart
s as System Administrator.
* Served as Lead Analyst and Coordinator of Business Objects Reporting Module,
overseeing all aspects of requirements gathering, training, and report complianc
e.
PEIRCE COLLEGE, Philadelphia, PA * 2005 - Present
Private 4-year college specializing in providing practical leading edge curricul
a to working adult learners.
Adjunct Professor
Teach both online and on-campus courses on Intro to Word Processing and Internet
, Intro and Advanced Programming Languages, Systems Analysis, and IT Ethics.
Highlights:
* Designed and began teaching college's 1st upper level XML course from ground-
up in 6 months.
* Cultivated talents of 100s of students, expertly balancing effective teaching
and compassion.
YELLOW BOOK USA, King of Prussia, PA * 2006
#1 source of local buying information in print and online, and provider of low-c
ost advertising leads.
Systems Analyst II
Led analysis for Yellowbook.com product including web logs metrics, documented d
ata, and process flows. Chaired requirements gathering meetings. Provided techni
cal support for Application Development Team and various other IT teams regardin
g requirements compliance.
Continued...
Highlights:
* Defined functional requirements associated with Internet and server systems u
sed by company.
* Created use case, vision documents, and process flow diagrams for online Yell
owbook.com product.
* Engaged actively in every aspect of company and online product.
SOUTHEASTERN PA TRANSPORTATION AUTHORITY (SEPTA), Philadelphia, PA * 2003 - 2006
Public transportation authority serving city and surrounding suburbs and countie
s; a.k.a. Regional Rail.
Multimedia Specialist - Public & Government Affairs
Managed all aspects of 2 internal databases, website, and public and government
communications. Created and updated database user's manual. Established procedur
es for updates. Coordinated activities of 3rd party vendors. Directed and partic
ipated in legislative tours of SEPTA field sites.
Highlights:
* Revolutionized SEPTA's ability to communicate with legislators in regional co
unties, building 2 state-of-the-art legislative databases.
* Played key role in discussions on creation and circulation of new transportat
ion funding package, performing active role at Pennsylvania Public Transportatio
n Association (PPTA) meetings.
* Instrumental in SEPTA garnering additional $250M annually in statewide operat
ing and capital resources, serving as internal analyst with Legal Department pre
paring proposal.
* Performed complete overhaul and redesign of SEPTA website for 1st time in 8 y
ears; included creating and adhering 100% to workflow and project deliverables t
imelines.
* Championed creation and launch of text version schedules across all transit l
ines; used with ADA approved screen reading technology software.
Additional Projects:
* Prepared detailed product comparisons, and led purchase of website content ma
nagement software.
* Researched and prepared ADA requirements guidelines for use by graphic design
er, and continued to monitor compliance.
* Acted as Webmaster for www.savetransit.org, and coordinated all activities wi
th host vendor; involved domain purchase and membership form queries.
 * Authored and edited communications documents including letters to legislators
, internal memos, and any requested reports.
EDUCATION & PROFESSIONAL DEVELOPMENT
Master of Management Information Systems
Nova Southeastern University, Fort Lauderdale, FL
Bachelor of Information Technology: Business Information Systems
(Magna cum Laude)
Peirce College, Philadelphia, PA
Associate of Computer Information Systems, Internet Operations & Development
(High Honors & Outstanding Student in Program Curriculum)
Community College of Philadelphia, Philadelphia, PA
ESI International Courses for Project Managers: Managing IT Projects * Intro to
Business Analysis
Intro to Testing for Business Analysts * Use Case Marketing * Intro to Testing
Logistical Data Flow Modeling * Workflow Modeling
Yellow Book: Process Improvement: Quality Focus, Tools & Techniques, Business Mo
del
Stephen Covey: What Matters Most * 7 Habits of Highly Effective People
Miscellaneous: Working Styles for Managers
Memberships: Pierce College IT Advisory Committee (2004 - Present) * IEEE (2008
- Present)