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AUTOMOTIVE DEALER MANAGEMENT SYSTEM

100% based on Tailored to Car


Microsoft Dynamics NAV Manufacturer’s
Solution managing all fields Requirements

of automotive industry
ELVA DMS is flexible and easy to use business solution for automotive
industry, covering wide range functionality, such as: vehicle service
management, vehicle trade and CRM, spare part sales and inventory AUTOMOTIVE DEALER MANAGEMENT SYSTEM
management, e.t.c. ELVA DMS is built on top of Microsoft Dynamics NAV
(formerly Microsoft Business Solutions - Navision).

Microsoft Dynamics ™ NAV - international integrated business management


Vehicle Spare Part Service
software for midsize companies. More than 65 000 companies in 150
Sales Sales Sheduller
countries use this software in their everyday work. Microsoft Dynamics NAV
is used by more than 1 000 000 users worldwide.
Customer Relationship Workshop
Management (CRM) Management

AUTOMOTIVE DEALER MANAGEMENT SYSTEM

Vehicle Sales Customer relations Spare parts sales


management (CRM)

ELVA DMS solution is designed for


automotive industry and it fully supports all
business processes of vehicle dealers,
workshops and service companies, used setup and tracking actions of vehicle sales producer’s catalogues, items - linked to vehicle
card traders, vehicle importers and spare person/manager from the first customer contact models, warehouse shelf management;
part traders. to vehicle sales; integrated functionality of spare parts ordering
complete integration with vehicle trade module; and reservation – calculation of purchase plan
selecting and segmentation of contact persons by seasonality, min/max quantities, item
solution for selling used vehicles with special prior to campaigns, questionnaires or for turnover in previous periods and other
VAT and Trade-in; newsletters and SMS interactions; conditions;
sales documents – offers, orders, prepayment selection of contact persons by requisites, elimination of a non-marketable warehouse,
invoices, security deposit invoices, bills replies during questionnaires, fields of activity, lost sales analysis;
printouts; customers’ vehicles and terms of backorder; periodical import of producer catalogues and
printout of a contract and vehicle specification, easy management of vehicle sales prices amendments, translations, item number
a request for pre-sales service. person/manager daily activities and their replacements;
catalogues and prices of vehicles, VIN efficiency analysis, automated analysis of prices and discounts for items depending on
decoding, vehicle assembly and price customers satisfaction. the contract, campaign, order type (quick
calculation, different bill-to options; delivery), vehicle status, payment method,
calculation of vehicle prime cost, considering discount group.
all extra costs like taxes, registration, pre-sales
preparation;
vehicle history – previous owners, service
deals, warranties, tracking, reserving etc.

Elva Baltic e-mail: info@elvabaltic.lv


46 Str. Robezu, Riga, LV-1004 www.elvadms.lv
phone: +371 67065115 www.elvabaltic.com
fax: +371 67065117
Service management Service planner

Eriks Birks,
administrative manager standard times of vehicle manufacturers on-line workshop management –
and own catalogues of works; schedule of service time fully allowing to
and Member of the Board of
service package link-up to vehicle model; organize service work, plan demo/rent
SIA “Musa motors Riga”, cars, manage equipment and resources
about ELVA DMS: information about vehicle owner, service capacity;
history, warranties, insurance;
“The system includes all functionality information about service capacity,
automatic spare parts ordering, tracking operation grade, efficiency of mechanics,
and accounting of spare parts status of ordered spare parts, tracking
warehouse we need – orders formation, control functions of service work closing
and control of registered spare parts; time.
price calculation, warehouse control,
item sales. Warehouse turnover from invoices to insurers, warranty
often sold items to “deadstock” is settlements, management of backorders;
excellent”. mechanics working hours accounting and
used/sold hours efficiency measurement;
tracking and analyzing open/closed
service orders, spare parts included in
service orders.

Accountancy functionality adjusted to automotive industry specifics


calculation of vehicle prime cost considering all costs;
specific VAT for used vehicles and its automatic correct
displaying in VAT declaration;
automatic re-posting of advance payments;
integrated customers catalogues with vehicles and
after-sales departments, duplicates control;
cost allocation between insurance company, customer
and/or manufacturer’s warranty
debtors control, automatic reminders;
workshop employees salary calculation for payroll
module.

ELVA DMS is used by different international make dealers and service workshops, such as: