There are nine simple questions to be answered by those who will be sitting for the TSE.

As the
Educational Testing Service and the TSE explicitly state, the accuracy of your response is not
considered in the score. What that means is that what you say doesn't matter, as long as you are
speaking directly to the question at hand. The object of making the questions so elementary is to
allow test-takers to show her/her verbal communicative skills in North American English without other
factors getting in the way. According to TSE low scores have occurred with those taking the test
allowing those other factors (attempting to give "clever" answers) mask their English-speaking
abilities. Concentration should be on clear communication, not on answer construction.

Question one: You will be asked to tell what a 6-picture cartoon means to you. The simplicity of the
picture story is sometimes deceiving for some. They want to make it a lot more complicated than it is.
Does the story make sense to you or not? Say what you are feeling. If the story really doesn't make
sense to you just say so and then state why it doesn't make sense. If it does make sense then just tell
the simple story. This is the perfect time for an adult to play "pretend" and not be embarrassed. After
all, it is just a simple cartoon made up of six pictures.

Question two: A follow-up question about something in the picture story. This could be any topic or
subject regarding any item in any picture panel. Do you have an opinion about the subject or not?
Have you ever contemplated this subject or not? State your experience on the subject, and if you
don't have any, go ahead and say it.

Question three: This will be a question that is asking your opinion about a simple topic. Many of the
topics used in this question parallel the topics given in the TOEFL. Go ahead and use them to
practicing developing quick, simple, opinions. Do you like the topic given or do you not like it? You can
give both sides (positive or negative) or just choose the side you are familiar with. Give simple
reasons or arguments. No sense getting too intense or specific with your arguments - you are going to
win anyhow.

Question four: You will be asked to give your opinion about your preferences (what you would like to
do). This is a perfect time to tell the rater about your personal dreams and aspirations. Have fun with
this one!

Question five: The graph question. Again, what do you see? Does it make sense? Is is something you
are familiar with or not? (Be careful though, do not speculate on any reasons why the graph shows
what it does. Your opinion on that subject will be asked in the next question. However, don't get
flustered, if you do happen to enter that area during this response. Just re-state it for the next
question and be confident. If this should happen to you try saying something like: "Oh, I guess I
started to answer this question during the last response. As I stated before . . .). If a line graph, when
viewed from the right direction, appears to be a an outline of your Aunt Ethel's face, then maybe you
want to say that - if given in clear, perfectly understandable English it will probably make for a
"perfect" answer.

Question six: What do you think are some of the reasons for the changes shown in the graph. Again,
this is a question you can have fun with. Make up any story you want. No one is evaluating you on the
soundness of your opinion.

Question seven: You are asked to give a social greeting. Just remember that if it is in reference to a
funeral do not say "congratulations". Other than that, whatever you might say will be appropriate. It
is you speaking about an event to a friend. Imagine what you would want said to you if these
circumstances entered your life. Again, there is no prohibition against having fun if it is a celebratory
type of greeting. If you have ever met another human being in your life you are probably expert in
social greetings and just don't know it. Most higher forms of life have continual social greetings. Even
birds sing to each other.
Question eight: This is the customer complaint. Everyone complains, even you, right? Why not
imagine how you would want to be treated if this had happened to you. What would you like as a
resolution? Go ahead and say it. Just remember that you are responding to a telephone message by
making a return telephone call. What do you say during a phone conversation?: "Hello" and
"Goodbye", right?

Question nine: The best is reserved for the last. You are being asked to give a report to your boss
about a conversation you are listening in on (you are an eavesdropper). The response has to be made
as a voice-mail message, to your boss, about that doggone conversation you listened in on. What do
you do when leaving a voice-mail message?: a.) "Hello", then state who you are, b.) The time, c.) The
date, d.) Who the message is for, e.) The reason for the message, f.) the message, and, g.)
"Goodbye". Use the visual given to you in the printed material as a guideline. Don't waste time and
energy trying to interpret or understand it - no one cares anyhow and it won't improve your score. In
your report you should give the past, present, and future situations. If you make a mistake as to
those, who cares? It is your opinion on those situations and that cannot be wrong.

Just make sure that you speak in clear, understandable, well-pronounced, grammatically-correct
North American English during each response. That is the most, if not only, important factor.

Good luck to all. I will be saying prayers for your success, and I hope others do the same. Make sure
to practice your English-speaking skills.

I've just found this document. In this document, it has many information about campus lives but I
don't know whether it's correct or not? If anyone know please correct it.
________________________________________
Hint 1. Be familiar with the test.

The Listening Comprehension section will be the first section you will be required to take. It has a total
of 50 questions, and all the questions are oral and played to you from a tape recorder. The multiple-
choice answers are all written on the test. You must choose the best answer to each spoken question.
The test administrator will give you 35 minutes to complete the section, so you will have to learn to
work quickly. Follow these study tips in addition to taking the practice exams so that you will become
more familiar with the Listening Comprehension section. The more familiar you become with this
section, the less time it will take you to choose the correct answer.
There are three parts to the Listening Comprehension test. These are:

A. Dialogues (25 questions): You will hear an informal conversation between a man and a woman.
Usually each person speaks only once. A third voice (man or woman) then asks a question about their
conversation. You must select the written statement which ANSWERS THE QUESTION.
B. Extended Conversations (15 questions): You will hear two people having a conversation. A third
voice then asks four or five questions about the mini-talk. You must select the written statement
which ANSWERS THE QUESTION.
C. Short Talks (10 questions): You will hear one person talking. A second voice will then ask four or
five questions about the talk. You must select the written statement which ANSWERS THE QUESTION.

Hint 2 Recognize the correct answers.

The correct answer usually uses a vocabulary word or a structure which is close in meaning to the
original statement, but which LOOKS VERY DIFFERENT. Often the correct answer will use a different
noun, verb, or sentence structure.
Example: Structural Difference
You will hear: She has so many students she can hardly grade all the papers in time.
Correct choice: There are many students in her class.
Example: Opposite
You will hear: I am as quiet as I can be.
Correct choice: I never make any noise.
Example: Vocabulary Difference
You will hear: Jane wanted to go to the beach on Saturday but she has homework due on Monday.
Correct choice: Jane is unable to go to the beach.

Hint 3 Recognize the wrong answers.

The test may use words which have the same pronunciation but different meanings or spellings.
Example: "sun" vs. "son"
You will hear: The sun is out today.
Wrong answer: Her son went out to play.

The test may use words that have a similar pronunciation but do NOT MEAN the same thing. Be
careful of teens vs. tens (13 vs. 30, 15 vs. 50).
Example: "thirteen" vs. "thirty"
You will hear: The teacher has thirteen students in the class.
Wrong answer: Thirty students are in the class.
Example: "work" vs. "walk"
You will hear: If you work fast, you can make it in time.
Wrong answer: You must walk quickly to get there on time.

The test may use statements that are the opposite of what was said.
Example:
You will hear: I used to live in Chicago.
Wrong answer: I live in Chicago now.

The test may use statements that might be true in life but were not mentioned on the tape by the
speaker.
Example:
You will hear: Ben promised Carol a letter.
Wrong answer: Ben made promises easily.

Hint 4: Be prepared to infer meaning.

Some statements or answers go beyond their direct meaning. They require a cultural inference. You
will need to know the culture and some terms to select the correct answer. In the example below, you
must infer that if coffee cups are presented, people are going to drink coffee, not tea, lemonade or
water.
Example:
You will hear: Please put the coffee cups on the breakfast table.
Correct answer: Coffee will be served with breakfast.

Hint 5: Be prepared to choose answers with partial information.

Some answers include ONLY PART of the information which the speaker mentions on the tape. Some
of the information given in the statement is NOT present in the answer.
Example:
You will hear: Linda sold her uncle's house after his death.
Correct answer: Linda's uncle died.
Hint 6 Be prepared to make mathematical calculations.
The speaker will give you the information, but the correct answer requires some simple calculations.
Example:
You will hear: The cookies are two dollars per pound. I bought three pounds.
Correct answer: I paid $6.00.

Hint 7 Be familiar with forms of measurement in the United States.

It is good to remember some general facts. Remember that when the speakers refer to temperature,
they are using Fahrenheit even though they won't directly say Fahrenheit. Here are some helpful
things to remember:
I meter - a little more than a yard
80 degrees - hot weather
90 degrees - very hot weather
32 degrees - cold weather (water freezes)
98.6 degrees - normal body temperature
Example:
You will hear: His temperature was 103 degrees.
Correct answer: He needed to see a doctor because he was very sick
Remember that some forms of measurement can be expressed in many different
ways. The speaker on the tape may use one word, but the answer may appear written
in a different form. For example:
a dollar - a bill - a buck
a couple of dollars-$2.00-two dollars
a dozen - 12
a pound -lb.-16 ounces
4 quarts - 4 qts. - 1 gallon
Example:
You will hear: The eggs were three dollars a dozen. I bought thirty-six.
Correct answer: I paid $9.00.

Hint8 Remember that negatives are expressed in many ways in English.

Negatives can be expressed in English by using sentence structure or a conjunction or a vocabulary
word or prefix. For example:
Sentence structure: "She can't sing."
Conjunction: "She can do anything, but sing."
Vocabulary word: "She sings in monotone."
Prefix: "She is unable to sing."
Example: "but" - "not" - "un-"
You will hear: The computer will be available any time but one o'clock.
Correct answer: The computer will not be available at one o'clock.
Correct answer: The computer is unavailable at one o'clock.

Hint 9: Know the geography of the United States.

You need to know which states are found in what is referred to as "the North,"
"the East," "New England," "the West," and "the South." It's also important to
remember that the climate in the West and South is usually hot or moderate all
year, while the climate in the North and East is warm during the summer but very
cold during the winter.
Example:
You will hear: She's living in New York right now, but she wants to move to Texas.
Correct answer: She wants to live in the South.

Hint 10 Know the seasons of the year and the months that go with them.

Summer-June 21 through September 20 (warm/hot climate)

Fall - September 21 through December 20 (warm/cool climate)
Winter - December 21 through March 20 (cold climate)
Spring - March 21 through June 20 (rainy/moderate climate)

Hint 11 Know the typical university schedules in the United States.

Each university or college decides its own schedules. However, there are some traditional schedules.
Here is one:
Fall semester - (14 weeks) September through part of December
Semester break - (4 weeks) the free period at the end of December and beginning of January when
no classes are held
Spring semester - ( 14 weeks) part of January through part of May
Spring break - ( 1 week) vacation time in the middle of spring semester which may or may not occur
during the Christian holiday of Easter
Summer session - courses offered during June, July, or August for 4, 6, or 8 weeks each

Hint 12 Know the major holidays in the United States.

Classes do not meet on some of these holidays. You will need to know what these holidays celebrate
in order to answer some questions on the TOEFL exam. Here are some major holidays:
Labor Day - the first Monday in September - a national holiday in celebration of working people.
Schools and colleges usually begin their fall semester the day after Labor Day.
Halloween - October 31-a fun holiday for all. Children dress up as ghosts, or witches, or other
characters and go to houses to receive candy. Adults have parties.
Thanksgiving - the fourth Thursday in November - a national celebration of thanks for surviving
difficult weather and other conditions in the settling of the United States. This holiday often includes
the Friday, Saturday, and Sunday which follow it.
Christmas - December 25 - a Christian holiday celebrating the birth of Christ which is celebrated
nationally. Most businesses and schools are closed this day. Campuses are usually closed also.
New Year's - January I - a big celebration of the beginning of the year. Many businesses are closed
and many parties last until January 2.
Valentine's Day - February 14-a celebration of love for boyfriends, girlfriends, married couples, and
close relatives. Schools do not close for this holiday.
Mother's Day - the second Sunday in May - tribute to mothers.
Memorial Day - the last Monday in May - a national holiday in celebration of all those who have died in
military service to the United States.
Father's Day - the third Sunday in June - tribute to fathers.
Independence Day - July 4 - celebration of the independence of the United States. Many parades,
flags, and evening fireworks displays appear on this day.

Hint 13 Remember the sequence of events referred to in mini-talks.

Mini-talks often mention inventions or discoveries. Remember the sequence of events in these
discoveries because questions sometimes ask for this sequence. For example:
"What was the first discovery that Salk made?"

Hint 14 Guess the meaning of metaphoric idioms.

Sometimes idioms are really metaphors. They are words which have extended their concrete meaning.
If you don't know an idiomatic expression, make a guess based on what you already know about the
words. For example:
"Just stick to your subject." - "stick" means don't leave your subject "Sam bugged me." - "bugged"
means bothered or annoyed
Example:
You will hear: John tried to get at the root of the problem.
Correct answer: John wanted to understand the cause of the problem.

Hint 15 Know something about daily life in the United States.

Sometimes terms will be used which carry cultural information. You will need to know the meaning of
the term in order to select the correct answer. Many culturally based terms are used during the
listening comprehension test.
Example; (A football game is divided into four quarters.)
You will hear: The football game started at two o'clock, and they arrived just in time for the third
quarter.
Correct answer: They were very late.
Example: (A "round-trip ticket" - going to a place and returning to the place of origin)
You will hear: "I'd like a round-trip ticket from Chicago to Atlanta." Correct answer: "I want a ticket to
Atlanta and back to Chicago.
Some terms are important to know:
COMMUNICATIONS:
telephone operator - the person who handles calls personally
answering machine - the machine which plays a recorded message when the person does not answer
the phone and on which you leave your message for that person
a collect call - the person receiving the call agrees to pay for it
person-to-person - the operator makes the call and the caller pays for the call only if the exact person
requested answers
call waiting - a common system in which a telephone conversation is interrupted by another call
without cutting off the first call
to be on hold - to wait for someone to return to your call without hanging up or being cut off
to fax - to send an exact copy of a picture or typed message by telephone

Hint 16 Know something about university life in the United States.

It is important to know common campus terms and what they mean. These terms are often used in
the listening comprehension test. Here are some common terms and definitions:
COURSES:
to register - to complete the paperwork to enter a class
an I.D. - identification card which permits you to use university services (the library, the recreation
facilities, etc.)
to be closed out of a class - you can't take a class because the maximum number of students have
already registered for it
to drop a course - to cancel a course which you registered for. You may receive your money back if
you do it early.
to withdraw from a course - to officially cancel your enrollment at the beginning of a course
to take an incomplete -I-to not receive a grade for a course because you failed to complete all the
requirements due to illness or other legitimate reasons. You will be given a period of time to complete
the requirements.
to cut a class - to fail to appear in class without the instructor's permission.
to audit a class -to sit in a class and participate without paying or receiving a grade
a transcript - an exact record of the courses you have taken and the grades received which may also
have a grade point average
G.P.A. - grade point average - your average based on all the courses you have taken in your degree
program
a major - the primary concentration of courses in a field of study. All students must have a major.
FEES:
a term bill - the total amount you owe the university for one semester, including tuition, fees, and
library charges
tuition - amount you pay for courses
student fees - amount you are required to pay for student services even if you never use these
services
room and board - amount you pay for living and eating in a dormitory or other residence
HOUSING:
roommate - dorm mate - the person you share a room with
the dorm - dormitory - a building where students live which is supervised and owned by the university
co-ed dorm - a dorm which has females on one floor and males on another floor
R.A. - resident advisor - the person on each floor who helps keep peace, organize educational events,
and act as a counselor to ease student adjustment
off-campus housing - places of living which are NOT supervised or owned by the university and
therefore do not follow the same restrictions
sorority house/fraternity house - a place of residence which serves also as a close social group or club.
These houses are located either on the campus or nearby.
HEALTH:
university health center or clinic - a center where students receive health care inexpensively
to have a physical - to assure your health or identify problems
to get a shot - to receive an injection of medicine
FOOD:
a cafeteria - an eating place where food is already prepared and you select what you want and then
pay a certain price for each separate item
a snack bar - a quick eating place where you order food at a counter, wait for it to be prepared, pay
for it, and take it to your table to eat
a diner - a restaurant open 24 hours a day in which a waitress or waiter takes your order and brings
food to you at your table
a vending machine - a machine that sells snacks and drinks: soda, hot drinks, candy potato chips, and
occasionally fruit/sandwiches
a grease truck - on some campuses you can buy food at a snack bar inside a van or truck which is
parked close to your class
a sub-shop - a place where you can buy sandwiches prepared as you wish very quickly
a deli - delicatessen - a place where you can buy meat, cheese, and other prepared food prepared as
you wish into sandwiches
to order out - to order food by phone and have it delivered to your home
to take out - to order food in a restaurant, but take it out of the store and eat it somewhere else
LIBRARY:
card catalogue - the system of organization in the library which identifies books authors, and topics
using a number system. You use the number to locate the books in the library. Some card catalogues
are now also on computer.
reference desk - a place where librarians stay to give you information and help on how to use the
library
due date - the date a book must be returned to a library
a fine - the amount you must pay if you do not return a book by its due date
the stacks - the place where books are stored. In some universities, students may not be permitted in
this area.
to be on reserve - books which can only be loaned for a few hours are "on reserve"
to check out - charge out - to borrow a book from the library
to recall - to request the return of a book which has been borrowed by another person
SPORTS;
the gym - gymnasium - where indoor sports are played
halftime - a long break in the middle of a football game in which players take a rest and the audience
receives entertainment
time out - a short break requested by one of the teams
touchdown - a goal scored in football
Hint 17 Know phrasal verbs and their meanings.
Phrasal verbs ("come in," "turn on," and so forth) are very common on all three parts of the listening
comprehension test. Remember that these two or three little words make ONE meaning. They often
do NOT appear together. Nouns or even clauses can separate them. Try to memorize the most
common phrasal verbs so that you will be prepared. (See list.)
Example:
You will hear: When Larry's friend drove too fast, he got pulled over by a policeman.
Correct answer: Larry's friend was ticketed for speeding by a policeman.
Here are some phrasal verbs to remember:
BRING IN - to carry inside It's raining. Bring your bike in now.
BRING OUT - to reveal or expose Her colorful blouse brought out the best in her.
BRING UP - to mention; to take care of John brought the subject of drugs up. She was brought up by
her grandmother.
BURN OUT - to become mentally exhausted. The man was burned out by his job.
CALL OFF-to cancel There was a bad storm so they called the party off.
CATCH UP - to bring up to date; to come from behind I am so far behind that I won't catch up with my
work for months.
CLEAR UP - to end the confusion Perhaps more information would clear the problem up.
COME ABOUT - to happen None of us can understand how the plane crash came about.
COME ACROSS - to accidentally find I came across your name in a newspaper article I was reading.
COME AROUND - to change one's opinion or position He's stubborn now but if you give him time, he'll
come around.
COME BY - to get possession of I'd really like a hat like that. How did you come by that?
COME OUT - to be disclosed or to result I got a good grade on my TOEFL exam. Everything came out
well.
COME UP - to introduce or mention The topic of peace is very popular. It comes up often in our
conversations.
CUT OFF - to disconnect on the telephone; to remove by cutting I was cut off while talking to my
brother. Mary cut too much of her hair off.
DO OVER - to repeat My professor asked me to do the experiment over.
DROP OFF - to return Please drop the book off at my office tomorrow.
FILL OUT - to write information You need to fill the application out and return it to me tomorrow.
GIVE UP - to stop or surrender He finally gave up smoking.
GET ACROSS - to make clear He can lecture well. He knows how to get his point across.
GET AHEAD - to surpass another Competition forces people to try to get ahead of one another.
GET ALONG WITH - to play or work well with Tom and Bill argue all the time; they don't get along well
with each other.
GET BEHIND - to delay If you don't practice every day, you can get behind
GET ON WITH - to continue I have had enough of the delay. Let's get on with the lecture.
GET ONE'S POINT ACROSS - to communicate He can lecture well. He knows how to get his point
across.
GET OUT OF - to remove someone It's time for a test. Please get your notebooks out.
GET OVER - to recover or return to normal Bill is angry now but don't worry. He'll get over it.
GET THROUGH - to finish; to endure If you eat a good break fast, it will help you get through the day.
GO AHEAD WITH - to continue You have my permission to go ahead with the experiment.
HAND IN- to submit The students handed their reports in at the end of the semester.
HOLD ON - to wait Hold on a minute, please. I want to check your account.
KEEP RIGHT ON ...ING - to continue She told him to stop but he just kept right on singing.
KEEP UP WITH - to continue at the same level or pace. She runs faster than he does. He can't keep up
with her.
LOOK OUT FOR - to guard or protect The cat looked out for her kittens whenever a dog came near.
LOOK OVER - to review or examine Could you look this report over and give me your opinion?
LOOK UP TO-to admire I always looked up to my older sister when I was young.
MAKE SURE OF - to ascertain If John calls, make sure you tell him about the meeting tomorrow.
MAKE UP - to resolve a personal quarrel; to compensate for a mistake or error They quarreled and
then made up and forgot their disagreement. You can make up the homework you missed if you see
me on Friday.
MAKE UP YOUR MIND - to decide He was very uncertain. He couldn't make up his mind where to go on
vacation.
MIX UP - to confuse [A MIX UP] Be careful. Don't mix up our names in the future.
PASS OVER - to overlook or ignore He was passed over for a promotion. He didn't get a raise.
PICK UP - to give a ride We'll pick you up at 7:00 tonight.
PUT OFF - to delay or procrastinate Don't put off for tomorrow what you can do today.
RUN INTO - to accidentally meet I was downtown and happened to run into my friend Bob.
RUSH AROUND -to be in a hurry During the holiday season it's common to find people rushing around
the stores.
SEE TO - to assure I'm sorry my son broke your window. I'll see to it that he pays for it.
SIT IN ON - to audit or attend but not pay I got permission to sit in on the class.
TAKE OFF - to remove or deduct The teacher took ten points off for each wrong answer.
TAKE ON - to accept work I always admire someone who is willing to take on the job of leadership.
TAKE OVER - to take control of The students took over the building during a student demonstration.
TRY OUT-to attempt As soon as you return home, try out your new can opener.
TURN OUT - to produce The students took over the building during a student demonstration.
TURN UP - to appear unexpectedly She couldn't find her purse, but later it turned up in the closet.
USE UP-to deplete She needed to buy more detergent because hers was all used up.
 Question Set 1

Question 1: [This story has six pictures in which a man buys gift for his grandmother, drops it while
getting into his car and later finds the gift intact when opened]

[The main points in the story making are - start with ‘One day’--- past tense everywhere (you can
make present tense everywhere but that won’t sound good when you talk over the phone to describe
a story)--- one interesting and one unwarranted situations --- relief]

One day a man went to a gift shop looking for a gift. He saw a vase in the gift shop and decided to buy it.
He paid for the gift with his credit card. He had the vase gift-wrapped and rushed towards his car. As he
was trying to get into his car, he accidentally dropped the gift package to the floor. He was worried about it;
however, he did not check whether the gift was intact or broken. He gave the gift to his grandmother. When
his grandmother opened it, she was delighted to see a beautiful vase. The man sighed with relief to see that
the vase was in good condition.

Question 2: If you were to give a gift to a friend or a relative which would you prefer, money or gift
certificate or a gift personally chosen by you? Explain why.

[I have tried to give at least one reason why I would like to choose between the two gift-giving
methods. I include a transitional sentence with disadvantage of first method to go into the second
method.]

For me, the choice of gift to my friend or relative depends on the person who is receiving the gift. For
someone who is very intimate or close to me, I prefer to give a gift especially chosen by myself. I also
choose this method when I give gift to someone whom I respect. Personally chosen gift gives a feel of
intimacy and invokes the remembrance of the person who gave the gift. However, if the person happened to
have no use of the gift or dislikes it, then it would be useless. On the other hand, gift certificate gives the
recipients their freedom of choice. They can use the gift certificate in buying things they need most and
value most at that time. I give gift certificates to my young relatives who live quite near to my place.

Question 3: Give the advantages of working in a challenging environment and working in a predictable,
routine environment. [This question does not ask about disadvantages?]

In this question only advantages of working in two conditions are given. The question does not ask
about disadvantages. I have explained one reason why people want to work in those working
environments. If you justify one reason for each condition very well you don’t need to give many
points. Always remember you can’t read a whole bible in 60 seconds. Don’t try to feed too much to
the rater. First point is career development opportunity in challenging environment and second point
is balance between family and work. Rest of the sentences are just explanations.

Some people like to work in a very challenging environment while others prefer to work in a predictable
and routine environment. Each has its own advantage. Working in challenging environment is
advantageous for hardworking, active and innovative people. Each day they face a new challenge and they
are encouraged to think for better ideas and working methods. It helps them succeed in their career.
However, working in a more predictable and routine environment is not bad either. It is best when you have
to balance your time between your work and your home. You will have less stress at work and you can give
more time to your family.
Question 4: What changes would you expect in your life if you became famous?

The logic in your answer is not relevant in this question. You can give any points. I have given two
positive gains from popularity, money and fan base, and a negative point that is a loss of personal
freedom or privacy.

Well, being famous is good, but popularity does not come without any costs. It will be an honor to me that
many people in this world know me. I will have more friends and followers. I will earn huge money from
my work and will be able to afford the facilities that I can only think of right now. For example, I might buy
luxurious cars, build a mansion and afford best education for my children or give more money to the
charities. However, being famous will put me among the list of public figures. I will lose my privacy that I
now enjoy.

Question 5: The real question asks to interpret the results from two pie charts which show the use of free
time of people in one state in 1999 and 2000. The following graph is an example with my own data

People Spending Their Free Time In Alabama 1990-2000

1990 2000

20% 15%
25% Reading Reading
35%
W atching Television W atching Television

Computer & Video Computer & Video

10% Games Games
35%
Sports
30% Sports

30%

Look at the highlighted words. You have to be specific about the trend. Choose right words to
describe the trend.

These pie charts show how people use their free time in the state of Alabama in 1990 and 2000. The first
chart shows the use of free time in 1990. In this chart, we can see that people spent 35% of their free time in
reading books followed by 30% in watching television and 25% in sports. Only 10% was in computer and
video games. However, how people spend their free time in 2000 changed from that of 1990. In 2000,
people spending their free time playing computer and video games increased dramatically to 30%. In the
opposite side, reading books reduced sharply to 15%. Watching television and cables increased slightly
to 35% and sports decreased by 5% from 25% to 20%.

Question 6: Do you think that playing video games for children will be beneficial for them? Explain why
or why not?
I have explained both positive and negative points.

Video games for children can have both good and bad results. If they are used wisely, they can be
beneficial for their growth and development. Playing carefully selected educational video games on the
computer or television sharpens their critical thinking. It helps them to solve mathematics and puzzles as
well as increase their word power. However, there are also some drawbacks of video games. This can be
very addictive to young children. They will be less active and spend less time in outdoor activities. It could
be harmful for their normal growth and development. In addition, action filled video games might
encourage the young children to be aggressive.

Question 7: Suppose that you just came back from a vacation. Tell your officemate something about
an interesting event that happened during your historical tour. Tell her it is also fun for her to have
that kind of vacation.

First describe your own experience. Then suggest your friend to go there. Give reason why your
friend should visit there, for example “I know you are interested in …..”

Hello, Sarita! It's nice to see you all after a long vacation. My vacation last week was wonderful. It was so
refreshing and full of fun. I went to visit San Diego with my husband and daughters. We spend most of
our time in visiting historical old town. We visited the museums of very first school, old pottery collection,
an equestrian house, a public theatre, and famous house of a community leader of 18th century. While we
were there, a group of very young scouts unfurled the national flag in the pole. It was so amazing. This
visit was so educational for my daughters too. I know that you are interested in studying cultural
history of different communities. I am sure it can be a perfect place for your next vacation with your
family.

Question 8: Complaint regarding the late delivery of cups and plates.

Just apologize and be polite. Say anything you can think of. But be sure to express you are really
sorry. It’s better to apologize twice in your answer.

Hi Mrs. Janet! I am the owner of the ceramic plates and dishes factory. I am very sorry to find that your
order of the dishes and plates was not delivered to you on time. I first of all apologize for any
inconvenience that occurred because of this delay. I will let my representative come to you with the order
this evening at 7:00 or tomorrow morning at 10.00. I will send another dozen of plates to make up for your
inconvenience. I apologize again for the inconvenience that happened. Please call me to confirm the time of
next delivery. Thank you.

Question 9: Progress report on the selection process of new department head of the bank

Look at the tenses and flow of the actions. First they advertised, then short-listed the candidates -- called
in for interview -- recommendation will be in the future. Use tense accordingly. You can use either
passive or active voice.
Hello Bob. This is Ron. I am giving you the progress report for the selection of new department head.
Advertisement was completed one month ago. We received several applications and did the initial
interviews two weeks ago. We have selected a dozen of candidates and we have made the presentation
schedules for those short listed candidates for the next week. Once the presentation is complete, we will
choose top two or three candidates and recommend to the management for their final decision.

Question Set 2

Question 1: In this picture story a tourist visits a monument, wants to take picture but drops his camera,
goes to repair it. He goes back to take the picture, however, it rains hard that time and he instead buys a
monument postcard from the store.

One day, a man was visiting a park. While in the park, he saw a well-decorated monument and wanted to
take a picture. When he tried to take the picture, he accidentally dropped his camera without taking a
single picture. He was upset. He took the camera to a repair shop and asked a mechanic to fix it. He told
him that he would be back to pick up his camera. The tourist picked up his camera from the repair shop
and went to the park again. However, it rained hard before he could take any picture of the monument. He
was frustrated. Since he was so attracted to the monument, he bought a postcard of the monument from the
nearby store.

Question 2: Advantages and disadvantages of increasing tourist in the city.

There are more advantages than disadvantages of increasing tourist in the city. If more tourists visit a city
and extend their length of stay, it will increase the employment and income in the city. Travel agencies and
hotels will earn more money and will employ more people. Tourists buy souvenirs when they return. This
will promote our handicrafts and local products. It will help in the national economy. However, there are
some disadvantages either. For an oriental society like ours, tourists from the west bring few contrasting
culture with them. Sometime it is difficult to maintain the traditional value and culture because of the
influence from a large number of visiting tourists.

Question 3: Advantages and disadvantages of studying abroad.

Studying abroad is both rewarding and challenging. It's an opportunity every college student wants to
receive. Studying abroad expands your knowledge about various places or countries. You can learn about
tradition and culture in different country while getting benefits of good education. Often people studying
abroad find it easy to get job when they return home. However, it can be emotionally and financially
challenging to go abroad for college education. Young people have difficulty to adjust in new environment.
If you get sick, it's often expensive and you feel lonely. You need more money and need well preparedness
to tackle the emergency.

Question 4: Pie chart. ?????????????

Two pie charts comparing the work environment of two age groups – age 20-30 and 40-50. It should be the
same as first set of questions. (two pies, high and low values and any contrasting situations to compare)

Question 5: You are the manager of a furniture store and a man called and complained because he
ordered 10 large bookshelves but you delivered 10 small bookshelves. He needs it right now. Call him
and resolve the problem.
Hello, this is Walt, the manager of the furniture store. I am very sorry for your inconvenience. I really
apologize for this. It's our fault. I would like to send the delivery of your original order of ten large
bookshelves tomorrow morning at nine or in the afternoon at three, whichever is best for you. I will also
include a 20% off coupon on your next purchase in our store valid for six months. I hope it is satisfactory
to you. Please call me to confirm the time of delivery. Thank you.

Question 6: A friend of you congratulates you because you were selected to conduct training. Respond to
your friend, describe to him about the training and ask him if he could help you about it.

Hello, Dave, Thank you for congratulating me. Yes, I am so excited to conduct this half day training on
newborn baby care to new nursing graduates. I am little nervous though. I have prepared a two-hour
presentation with slides. It covers most of the procedures, the topic includes diaper change, feeding
formula milk, giving bath etc. I have also print out of the information to distribute to the parents so they
can take home. I am planning to show demonstration on the procedures so I need your help for at least half
an hour. I will let you know the time and place later. I hope you can make time for that. Thank you.

Question 7: They will be reconstructing the road in front of your workplace for 6 months. How would it
affect the people in that area?

Six months is too long for reconstructing a small segment of road. It would affect the people's life here. It
would create parking and traffic problems for a long time. It would take more time to get to work and come
back home due to long detour. The noise of trucks, dusty air and pollution will affect the health and well-
being of the people. The business would be down for a long time as many customers would like to avoid
this place.

Question 8: ??????

Question 9: Personnel selection process for a new engineer for a new building.
[advertisement was placed on a paper, received a lot of application letters/resumes, decided to conduct a
group interview, there were recommendations, have to conduct individual interview]

Hello, Bob. This is Ron. This is a brief progress report on hiring new engineer for the new building. We
placed the advertisement on a paper _(when?)____. We received a lot of applications, hence we decided to
conduct group interviews to shortlist the candidates. It has been planned for __(when?)______. We will
recommend a short list of candidates for individual interviews after the group interviews.

1. Picture story
One day, there were two boats in the dock – one for tourism and one for fishing. A couple arrived at the
dock but they could not see the tourist boat. They got into the fishing boat and asked for tourist boat. The
fisherman told them that tourist boat had already left. They tried their luck at fishing using the fishing hook.
They were pleased to catch a big fish.

2. How would you go for a vacation, with a long planning or a sudden decision?
I prefer to go for a vacation with a long planning. We can arrange everything with an advanced planning.
Our vacation is smooth and pleasant. We can get good deal on vacation packages in a hotel. We can get
discount on air tickets too. With sudden decision, we do not get reservation in time and we have to pay
more. Our vacation becomes very stressful without advanced planning. Therefore, I always go on vacation
with a long planning.
3. What are the advantages of practical learning (projects) and learning through textbooks?
Practical learning from projects and learning through textbooks have their own advantages. Practical
learning gives real life experience. It gives us confidence on what we learn and we can remember what we
learn for a long time. Learning through textbooks gives flexibility. We can take a book anywhere and can
read anytime. Textbooks give theoretical knowledge and background about new skills and procedures.
Books can be saved for future references.

4. N??

5. Graph: Use of media in getting weather news in 1994 and 2004.

5% 5%
5%
25%

45%
40%

45% Television
Radio
30%
Internet
1994 2004 New spaper

This pie chart shows how people got their weather news from different media sources in 1994 and 2004. In
1994 television and radio were used by 45% people respectively. Internet and newspaper use were only 5%
each. In 2004 the use of internet increased drastically to 40%. Use of radio decreased to 30% and use of
television decreased to 25%. Use of newspaper remained at the same level.

6. How would you like to know the weather reports and why? (Which media would you prefer,
why?)
I prefer to get my weather report from the internet. It is very efficient, specific and up-to-date. We have
access to internet from home or office, even mobile and internet are available these days. I can log onto the
internet any time and read the weather report. I don’t have to rely on the program schedule to get weather
news on the internet. In opposite, we have to rely on pre-scheduled programs to listen to the report on radio
and television. While newspaper reports are updated only once the internet reports are updated as
necessary. Therefore, I prefer to read my weather report on the internet.

7. Your friend is sick and has missed a meeting. Apologize for his absence in meeting.
• tell him regarding the decisions in meeting
• tell him the documents he has to bring in regard to the decisions taken in the meeting
Hi Jack! This is Jane. I am sorry to know that you became sick. I wish you a speedy recovery. We had a
management meeting today. We discussed about our child development project. We decided to develop a
five-year-plan by next week. Please bring the completed progress report for the last three years when you
return to work. Have a good rest. See you soon. Bye.

8. A lady has an appointment with a company for job interview. You are the personnel in the
company. She has a problem. Her interview is scheduled at 8:30 am. She cannot make it to the
office by that time. She does not know the route to the office. Please call her and tell her about the
meeting and the route.
Hello Jane, This is Jack from ABC Company where your job interview is scheduled. I am sorry to know
that you will be unable to arrive at 8:30. I have rescheduled your interview two hours later at 10:30 am.
When you take I-85 towards Atlanta from Montgomery, take Exit 51 and take a left turn to College
Road. Drive past three traffic lights. Our office building is on your right. Please come to Room 105 in
the first floor. If you need further assistance, please call me. See you soon.

9. Look at the following flowchart of a research schedule

Material Procurement
Testing Procedures
Test Analysis
Draft report
Final Report
(The present situation is at testing procedures)

A sample only

Hello Jack, this is Jane. I am giving you a brief report on our research project. We have already
procured materials needed for the research. Testing procedures began this morning. The test analysis
will be complete tomorrow. I will give you a draft report on Thursday. If you give me your comments
before the weekend, the final report will be ready to be sent to the central office by next Tuesday. If you
have any questions please call me. Thank you.
1. Picture story
One day, a lady arrived in front of the city hotel in a taxi. She entered the hotel and filled in the
reservation form. She went to her assigned room number 208. She laid her bags on the floor. She put
one of her bags on the desk and began to write some notes. She was very surprised when a family opened
and entered into the room. They were upset that the same room was given to two different parties.

2. Some people on their travel live in hotels, while others live with their friends or relatives. What
are the advantages of each?
Some people prefer to stay at a hotel while others want to stay with their friends and relatives when then
travel. Staying at a hotel gives you freedom. You can manage your time in whatever way you want. You
will have to pay for the service, but you will be served well. It is good for business travels. Staying with
friends and relatives is fun. You can spend time talking and eating. You can also exchange gifts to make
your visit memorable. It is good for informal visits.

3. Do we have to deal with teaching as a business, so we will pay the teacher according to the success
of their students? Give reason whether do you agree with this view?
I do not agree with dealing teaching as a business where only way to assess and pay for teachers and
administrators is from the success of their students. A students learning experience is influenced by
many factors at school and at home. Students who have good environments in both of these places learn
more and succeed. However, I support giving extra incentive and awards to the teachers and
administrators who lead a successful group of students. It will encourage them to work harder and show
others an example.

4. You are to meet a new co-worker hired newly at your department, you need to welcome him and
introduce yourself to him, also tell how much you were pleased to have him in your department,
and tell him about his job and how you will help him.
Hello Jack. I am John and I am the supervisor in this medical department. I am very much pleased to
welcome you to the department. In next three days you will be working day shift. I will put you in the
team of other two nurses so that you can well adjust with the procedures here. Everybody is cooperative
and you will do fine. However, if you have any questions don’t hesitate to come by my office. Again I
welcome you to Medical department and wish you a good luck.

5. Bar graph show how different age group chose their type of house to live in
This bar graph shows the number of people living in different types of housing by age groups in the United
States of America. In the age group 15-30, ---, ----, and --- million people lived in owned house, owned
apartment and rented apartment respectively. At the age group 30-50, people living in owned house
decreased to --- million. People living in owned apartment and rented apartment both increased in this
group. For people over 50 years, living in owned apartment further increased to --- million while both
owned house and rented apartment decreased sharply.

6. What are the advantages and disadvantages of living in rented apartment and owned house?
Living in rented apartment costs less. You don’t have to worry about the repair and maintenance. You
can change your apartment without problem. However, your live also becomes less settled. You feel not
having your own home. On the other hand, it costs more to maintain your house. However, living in
owned house gives you satisfaction. You will be more settled and you will be taking care of your own
property.

7. If you have the chance to get a skill unrelated to career, what do you want and why?
I work a computer assistant now. If I get a chance to receive a skill unrelated to this career, I would
choose a training in emergency medical assistance, such as CPR and BLS. I have worked in a local red-
cross office for some time before this job. It fascinated me how other people used to help those in
medical emergencies. Helping people in medical emergency would give me satisfaction and appreciate
the value of life.

8. Complain: You’re the manager of a bakery store, that delivers cakes and sweets, a man called
you to complain about the cake he ordered, he said: Hi, I am Sam. I ordered a cake today and you
told me that it would be delivered at 3:00 o’clock. It arrived at 4:00 o’clock. The cake I received
should have written good-bye on it, as I am holding a party to our ex-president. Instead, it says
happy birthday Suzan on it. What is this? Please call immediately.

Hi John. This is Jack from ABC Bakery store. I apologize the inconvenience caused by the delivery of
wrong cake to you. I think our deliveryman picked up the wrong parcel. I have already called him about
this. Fortunately, your ordered cake has not been delivered to another address yet. Please give him 15
minutes to redeliver your right cake to you. Your cake will be yours to keep for free. Please call me if it is
okay with you. Again, I apologize for your inconvenience and appreciate your patience. Have a good
evening.

9. Flow chart: Checklist for the visiting managers

Housing They booked suites in grand place in down town
Transportation They will stay for a week, so one of the employees will pick them
from the hotel as he live there
Tour to building complexes It hasn’t yet planned
Temporary office One of the vice-presidents is traveling away next week so they can use
his office
Meeting It will be arranged soon

Hello Jack. This is Jane. I am giving you a brief report on the arrangement for managers visit. I have
booked a suit in grand place in down town. One of the employees will pick up the manager from the hotel.
The tour to building complex is not planned yet. Visiting manager can use one of the vice-presidents office
who is on vacation. The meeting will be arranged soon.

Condominium Construction Schedule

1. Location is chosen
2. Land is purchased
3. Budget is approved
4. Architect’s plans are approved
5. Advertising begins
6. Construction begins
7. Construction is completed

You have 15 seconds to study above steps in process and you can continue to look at them (if you choose
to) while listening to the dialogue which you can only hear.

Mark: Has the new condominium project been started yet?

Jane: Well, a great location has been found overlooking the lake. Obviously, the units on that side of the
building will be significantly more expensive than those on the other side.

Mark: Has the land been purchased or did they decide that it was too expensive? The real estate in that
area is the most costly in the city.

Jane: Yes. They bought it right away. They considered themselves lucky to find something available that
had a large enough area, so the money was not an obstacle. They knew that their investment would
eventually pay off.

Mark: Well, I guess with their experience, they can come up with a realistic budget that they can stick to.

Jane: For sure. The budget has already been created and it was approved last week. They got one of the
best architects in the country for this job and I hear that he works very fast. We’re waiting for him to submit
his plans and I’m sure they’ll be approved within a month.

Mark: And as soon as the plans are approved they can start the advertising and sales campaign. It’s quite
common for people to buy, just from seeing illustrations of the property.

Jane: You’re right. I’ll bet we sell 5 units before construction begins in about two months. And I wouldn’t be
surprised if 90% of the units are sold by the time construction is completed in June of next year.

You must make a report to your supervisor, Mr. Green, stating what has been done, what the situation is
now, and what remains to be done. Past actions with specific time and/or date should use simple past
tense, past actions without specific time can be expressed with past perfect tense, current situation can be
stated with present continuous tense and future actions with simple future. Future can also be expressed
with "we hope to..., expect to...., plan to......". The passive voice is often a convenient method of describing
a process.

Answer: Good morning, Mr. Green. This is Ken Jones and I’d like to update you on the new condominium
construction schedule. The location, near the lake, has been selected and the land has been purchased.
We were very lucky to find such a large lot that was available. The budget, which we believe is very
realistic, has been approved but the architect’s plans have not. Right now we are waiting for these plans
which we expect will be approved by the end of the month. At that point the advertising will begin even
though construction will not start for another two months. The project is scheduled to be completed in June
of next year. I hope this report was satisfactory. Please let me know if you have any questions.

TSE QUESTION & ANSWER: ADVANTAGES AND DISADVANTAGES

1. What are the advantage and disadvantage for shopping online and in store shopping?
Ans: There are advantages as well as disadvantages for both types of shopping.

First look at shopping online.

First of all, it is convenient, you can shop 24 hrs a day and it saves your time and not only that, you
may find lot of stuffs online that you may not find in store.

Second, if you shop online, you can search different products from different web sites and compare
prices very easily.
But on the other end, however, if you shop online first of all you have fix prices and you don’t know
exactly how the product looks like.

Second, there is a lot of hacking activities online now a day and because of that you may lose your
credit card information. Not only that you have to pay shipping and handling charges and you have to
wait for item for some days or a week.

Now look at shopping in store.

First of all, somebody is going to be there to demonstrate product. So you can see the products exactly
how it looks like and how it works for you.

Second, you get it immediately and some places you can even bargain at best prices.

But on the other end, however, First of all you have stand in a long line-up and because of that it is
time consuming and you may buy some other stuffs that you really don’t wont.

And second, it’s inconvenient because you have to carry stuff to your home. Not only that you are
responsible for any damage happens during the transportation.

2. What are the advantage and disadvantage of team sports and individual sports?
Ans: There are several advantages as well as disadvantages for both types of sports.

Adv & disadv….

First look at team sports.

If we play team sports, we can share so many things like friendship, strategies, skills, thinking, our
ideas, and work together to achieve a common goal. Not only that we help each other to improve.

Second, team sports have fix structure and fix time table. So we guaranteed have some physical
activity. Not only that team sports have rules and regulation. So it helps to build discipline.

But on other end, however, in team sport, you have clubs fee and sometimes it’s too expensive.

In team sports, once you sign-up, you have to show-up. Not only that when there is too much
emphasis on winning and loosing, peoples get distracted to do bad things like drugs and violence.

Now look at individual sports.

If you play individual sports like skating. You can choose your time and you can choose your place. So
you are complete in charge of your activity. You don’t have to depend on anybody else. You progress
depends on your efforts.

But on other end, however, disadvantage is that, sometimes it’s hard to get outside and doing it and
quite often its hard to stick it and because there is no body to push you, you don’t become motivated.
So forth progress is always slower. And sometimes you feel lonely and boring.

So there are many advantage and disadvantage for the both types of sport.

3. The man in the picture is reading News paper. Both News paper and T.V. programmes can
be source of information about current events. What do you think are the advantage and
disadvantage of each of these sources?
Ans: There are many advantages and disadvantages for getting the news from both types of sources.

First look at TV programmes.

First of all, it is live, as it happens. For example there is an earth quake in India and it is on TV. You are
watching it, seeing it and feeling it. You can see the expression and emotions of the people yelling and
screaming.

Adv & Disadv…..

Secondly, TV news is frequently updated so you get the latest information.

But on the other end, however, you have to wait for the time of broadcast so sometimes it is time-
consuming.

Second you have lot of commercials in between news and that interferes. Not only that you are going
to watch only the perspective of camera-men.

Now look at the News paper

First of all, you can read any time and any place. So sometimes it is more convenient.

Second you can more selective in another word you can avoid to read commercials. Not only that more
often news papers have lot more information than you find on TV.

But on the other end, however, it requires lot of time and lot of focusing of energy to read the news
paper. Not only that, it is updated only once a day, so you have to wait for the latest information until
next day.

Secondly, it is inconvenient to carry around and sometimes it’s to Massey and dirty. And quite often
news paper piles up in you home and you don’t get the time to read it.

So there are many advantages as well as many disadvantage for the both type of resources to get
information.

4. Some peoples like to watch games in TV and some peoples like to watch in stadium. What
are the advantage and disadvantage of both?
Ans: There are many advantages as well as many disadvantages for both types.

First look at watching game in stadium

First of all it’s real, in person and it’s a kind of social outing. Not only that, you can feel the excitement
and energy in the audience surrounds you. So all these cause you to remember lot more things than
you see on TV.

But on the other end, however, you have to pay the entrance fee and sometimes it’s too expensive.
Not only that, there is long line- up, huge crowd and too much noise. And sometimes you don’t have a
clear view when you are far away.

Now look at watching the game on TV

Adv & Disadv…

First of all, TV gives you a close-up view and you have a common theatre. Not only that you can do
some other things while you are watching TV and if you don’t want to watch, turn it off and it’s not a
waste of money.

Secondly, you can record any programme on the tape and watch it over and over. Not only that, you
are in comfort of your own home

But on the other end, however, you have limitation to the capacity of your TV so sometimes you can’t
watch the whole view. Not only that quite often the programmes are edited/cut so sometimes you miss
the most important things.

So there are many advantage and disadvantage for both the types.

5. What are the advantages and disadvantages for larger stores and smaller stores?
Ans: There are many advantages as well as disadvantages for both types of stores.

First look at the larger store.

Larger stores have wider varieties of brands, items, packs, and sizes.

Second, most of the larger accepts credit card. Not only that more often larger stores have sales and
promotions.

But on the other end, however, in larger stores, there is a long-line up so its time consuming.

Second, when you go in larger store for only one item and you buy lot of other stuff that you really don’t
want. So you spend more money than you expected. Not only that most of larger stores have limited
hours.

Now look at smaller stores

First of all, most of smaller stores open long hours. They are convenient located, may be near to your
home. Not only that many smaller stores are specialized store for some item.

But on the other end, however, smaller stores depend on the prices so you find high prices.

Second you might find only one or version of the product. Not only that probably the items are not fresh
and good.

Adv & Disadv…

So there are many advantages as well as disadvantages for the both types of stores.

6. Some neighbourhoods in many cities are often used as a site to make films and movies.
What are the advantage and disadvantage of using you area for such purposes?
Ans: There are many advantages as well as many disadvantages using your neighbourhoods to make
films and movies.
First of all, they will use our facilities like parking, shopping mall or hospital or any place. So for all
these facilities, they have to pay money. So it will bring a lot of money to our economy. Not only that
they have to hire a lot of people to help them so it will create a lot of temporary jobs.

Second, it bring a lot of international awareness because quite often they show that where the movie
was made. So if the place is nice and beautiful, many people will be attracted to visit those places. And
it will be bring the tourism

But there are some disadvantages also when our neighbour hoods are used to make films and movies.

First of all, when they make a film in our neighbourhood, they use our parking, they use our streets or
so many other place. It interferes with ways of people. Because you can’t pass through that road.
Parking is full so you have to go to other parking places to park your car.

Second, sometimes it creates the negative image of your neighbourhood if they use your
neighbourhoods to shot any scene that’s with sex and violence. So it might bring the negative
reputation of your neighbourhoods.

7. Some peoples prefer to live with their families for the rest of their lives, even when they are
very old. Other peoples prefer to move into retirement living situations. What are the
advantage and disadvantage of both?
Ans: There are many advantages as well as many disadvantages for both types of living.

First look at living with families.

First of all, you share your cost of living, share duties, share responsibility and share emotion and
support of own people.

Adv & disadv..

Second, there is more love and affection in your home with own families than the stranger area.

But on the other end, however, sometimes your family feels that you are burden on them. Because if
you are sick and they want to leave home and go out. They feel hesitation to go out because you need
somebody to help.

Second, more often you have to face, hear and solve various conflicts of your own families or in law’s
family

Now look at living in retirement homes.

First of all, you have more time and more freedom and you share friendship and idea with peoples of
your own age.

Second, you enjoy so many organized activities. Not only that if you become sick. Somebody will be
there to look after you and you are not burden on anybody because you pay the money for all these
services.

But on the other end, however, you have to follow different rules and regulation of retirement homes.
Sometimes some retirements homes are dirty and Massey. And quite often service and facility of
retirement homes is not good as compared to the amount of money you pay.

So there are many advantages as well as many disadvantages for both types of facility for living.
8. Some peoples prefer to have a picture taken by a photographer. Other prefers to go an artist
to have a picture painted. What are the advantages and disadvantages of both?
Ans: There are many advantages as well as many disadvantages for both types.

First look at the first concept that pictures painted by the artist.

It is more artistic and more unique because it is made by personal touch and personal skills. Not only
that you can make some changes like you hair style, your expressions and your clothing

Second, painted picture last for life time because it doesn’t fade very easily.

Adv & Disadv…

But on the other end, however, it is inconvenient and time consuming because you have to sit couple
hours in front of painter. Not only that, it is very expensive because painter charges high fees and you
get only one copy for your picture.

Now look at the concept that for the picture taken by photographer.

First of all, it’s an exact image. Not only they you can have as many copy as you want and you can
have it in many different sizes also.

Second, it takes few seconds for the photographer to take your pictures so it saves your time and it is
not expensive as compared to the picture painted by photographer.

But on the other end, however, pictures are too exact so sometimes you don’t like it because you have
scar or pimple on your face. Not only that sometimes quality of your picture depend on the skill of
photographers as well as intensity of light.

Second, the quality of the picture doesn’t long last because its fades when time goes because it loose
color and brightness of your picture

So there are many advantages as well as disadvantages for both types of concepts.

9. Some people prefer to go out with friends or family for entertainment, such as shows or
movie. Other people prefer to entertain at home. What are the advantage and disadvantage
of both?
Ans: There are many advantages as well as many disadvantages for both types of entertainment.

First look at the concept of going out for the entertainment.

First of all, it’s a kind a social outing, there is lot more energy and excitement in the audience
surrounds you. Peoples are laughing and jumping and clapping. So all these cause you to remember
lot more than you watch in home.

Second, when you go outside you dress well, you go to different environment and that makes you
fresh. Not only that you might make new friend who also come to watch shows or movie.

But on the other end, however, it is expensive because you have to pay for tickets and parking. Not
only that quite often you have to stand in long line-up get your tickets so sometime it is inconvenient.
Second, sometimes its too crowded, too noisy and quite often you disturbed by other peoples. And you
have to stick to your sit or place so sometimes you become tired.

Adv & Disadv……

Now look at the concept of entertaining at home.

First of all, you have a common theatre and you are in comfort of your home. You are not restricted to
do only thing. You can do some other things while you are entertaining at home. If you don’t like it just
turned off, it’s not a waste of money.

Second, if you want to watch at another time, you can record the show and watch it over and over.

But on the other end, however, when you entertain at your home, quite often your home becomes very
dirty and messy because you cannot control kids. They spill the water and food on the carpet.

Second it makes you tired because when you call your friends at home, you clean your house and you
make the food for them. And once they leave, you have to clean the kitchen wares.

So there are many advantages as well as disadvantages for both types of concepts.

10. Some people buy a lot of used items especially furniture and house hold items other buy
new items. What are the advantage and disadvantage for both?
Ans: There are many advantages as well as disadvantages for buying both types of items.

First look at the concept of buying old items.

First of all, used items are almost at half price than new items and you can still bargain the price. Not
only that you don’t pay taxes for old items. So old items are much cheaper in prices.

Second, quite often old items are unique and more durable.

But on the other end, however, if you buy old items there is no guarantee, no user’s guide, and no
manual so it’s a risk. You don’t know how long it is going to last.

Second, if you break something, then you most probably won’t find the replacement parts.

Now look at concept of buying new items.

First of all, new items are with latest design and with latest version. Not only that it will be in excellent
working condition and most often you get warranty on that.

Adv & Disadv…

Second, its shiny, clean and no any dents and if you find any dents, then you can exchange or get
refunds.

But on the other end, however, you have to pay taxes for new items so they are very expensive. Not
only that many peoples may have same design of the items so it is not indifferent.
Second, some times new things come in a package that you really don’t want. For example dining
table. More often it comes with six chair but you want for four chairs only because it doesn’t fit on your
designated space.

So there are many advantage and disadvantage for both the types of items.

11. What are the advantages and disadvantages of having people from many different cultures
working together in work place?
Ans: There are many advantages as well as disadvantages of having people from many different
cultures working together in work place.

First of all, we have opportunities to learn about different culture, religion, and festivals. We can also
learn about different life styles, different skills that belong to different culture.

Not only that we learn to accept the differences. So what if some body is black or white? Christian or
Hindu.

But on the other end, however, First of all, I am not saying always but more often there is racial and
cultural discrimination.

Second, there are interaction gaps, conflict in ideas and thinking because of different habits and
different style in appearance, eating style and that kind of things.

So there are many advantages as well as many disadvantage of having peoples of different cultures
working together.

12. Some peoples prefer to drive to work alone in their own private cars while other people
prefer to carpool and with colleagues. What are the advantage and disadvantage for both?

Ans: There are many advantages as well as disadvantages for both types of concepts.

Look at first concept of going alone to work in own private car.

Adv & Disadv..

First of all, you are more flexible with your time schedule therefore; you are free to decide what time
you want to leave. Not only that, you are not restricted to the habits of somebody else.

Second, if you drive alone, you have more space in your car. So you can buy things on ways and you
can easily accommodate in the car.

But on the other end, however, you have to handle the expenses of fuel, car maintenance and that
kind of things.

And second, sometimes it’s lonely and boring on a long drive.

Now look at second concept of going to carpool and with colleagues.

First of all, you share the company and you share the conversation so you can easily pass your time.
 And second you are doing something good for the environment, because it reduces the traffic so forth
you help to reduce air pollution.

But on the other end, however, you are restricted to other people’s schedule; other people’s habits so
you can’t do something that somebody don’t like it. For example, smoking.

Second, sometimes it’s too distracting while you are driving and you loose concentration on driving
because your concentration goes on more exciting or interesting subject easily while friends are
discussing.

So there are many advantages as well as many disadvantages for both types of concepts.

TSE SAMPLE QUESTIONS

I) Here are the questions that were asked in the exam.

Q1. Picture story:

A young lady was reading a book by sitting on a chair beside a lake. A man was rowing a boat manually in
the same lake. Suddenly a strong wind took the lady's hat and the hat fell in to the lake. The man helped
her to get the hat back to the lady. She placed the hat on her head and found that the hat was soaked with
water. I could not build the story further and I told that the last picture was not related to the story directly
and I need more time to think and build up a story.

Q2.Would you like to work from home or at the office, Talk about the advantages and disadvantages of
working from home

Q3.Bar diagram that describes the use of computer among different age groups. Describe the graph in
detail

Q4.By the year 2010, which age group would use the computer and why justify with reasons

Q5.You are asked to appreciate your colleagues support to solve a problem in a research project and you
are asked to emphasize the importance of solving the problem.

Q6.You are asked to respond for a voice mail.

Imagine yourself that you are a customer support manager working in a book stall. You are receiving a
voicemail from a customer (student) that she placed an order for History book and an Economics book. but
she received a biology book instead and she tells that she was very nervous because she has exams next
week or something like that.

Q7. Remaining Later

I had the same questions as sharath... Just adding some questions he missed.
Q. How do you feel about helping other people in need when they need you or do you like to concentrate
on doing your own things in such case... Some thing like this.

Q. working in an office close to your home or close to family members... Advantages & disadv.

Q. report to Mrs Fanning (boss) about some telephone installation.

Equipments will arrive on Monday

Installation schedule planned for Wednesday
Will be installed in research dept on Tuesday
Phone numbers are ready
Phone directory will be completed in few days.

II) Hello!
These are the questions and situations I got for my TSE.

1. Picture Story
A woman and a man standing at the Bus Stop. Another man wearing eyeglasses passed behind them. He
did not notice that the umbrella inside his bag fell. But the man wearing a cap saw that. The man wearing a
cap picked the umbrella and tried to call the owner's attention. But the owner did not hear him and
continued to cross the street. The man wearing a cap followed him, and it started to rain. Fortunately, the
man wearing a cap was able to catch the owner of the umbrella because the owner stopped by a
newsstand to buy a newspaper.
The man wearing a cap talked to the owner of the umbrella, told him what happened, and gave him back
the umbrella, and finally since then it was raining hard, the owner opened his umbrella and shared it with
the man wearing a cap... etc..

(this was my interpretation of the story, but then, I was not able to complete the story. I think I was still
talking about picture #2 going to #3 when the 2nd beep sounded)

2. How can you tell the value of honesty and returning lost articles to younger people?

3. Some people like to travel with a group and with a tour guide while others like to travel alone. What are
the advantages of each?

4. Graph
Simple Line graph: Unemployment rate in Western United States 1992-2002

5. If someone suddenly got unemployed, what are the other things you suggest he can do ..(I actually
forgot the exact question, but it's something like this)

6. A colleague congratulated you for getting a new and exciting job. What will your response be?

7. Telephone call: You are the apartment manager and one of your tenants called you about his air-
conditioning unit. He requested to have is air-conditioning unit replaced because it was not working. We
already submitted the request form and told the maintenance man about the problem, it has been 2 weeks
already and there was no response from the management. and today he got a billing statement for the air-
condition unit that was not yet installed. He is very, very upset.

Address the problem

Propose solutions

8. Flow chart... Launching the author's new book. You heard your colleagues talking about what has been
done and what needs to be done...
Press Release, Booking of the function Room, Food, etc... You need to send a voice mail report to your
boss, Ms. Collin.

... I'm sure I missed something out because it’s supposed to be a total of 9 questions, but I really can't
remember now what the other one was.

III) Hello TSE-Test takers...

I had mine today (May 15th, Shoreline, WA) and would like to share the questions I got:
I try to repeat them as close as possible:
1) Picture cartoon:
Man sleeps, alarm rings 7 am, turns alarm off (pic 1)
Phone rings, man wakes up, it is 8 am (pic 2)
Gets dressed, runs out of the house (pic 3)
Tries to catch the bus (pic 4)
At work, boss is angry, it is 10 am (pic 5)
Next morning, he wakes up around by 5 alarm clocks (pic 6)

2) Some employer wants their employees to come to work and leave work at a fixed time. Others they
don’t care when they come, as long as they get their hours.
What are the advantages of both?

3) Today communication by e-mail and text messages takes overhand. What effect does this have on the
colleagues "relationship" (they formulated it different..) ?

4)....????? SORRY- I just cannot remember....

5) The graph shows the percentage of different television programs people watched between 1990 and
2005.
1990 it was 40% news, 10% sports, 25%comedy, 25% drama
2005 it is projected 20% news, 20% sport, 35% comedy, 25% drama

6) What do you think, which kind of program will be most popular in your country in a few years?

7) You got a new computer program at work. You need to finish important work, but you have trouble the
new program. You know that your work colleague is familiar with this specific program.
- tell him your situation
- tell him how important the work is, for which you need the program for
- ask him for help

8) You are responsible to organize business meetings in a hotel. A customer booked a room for a meeting.
He now claims, after inspecting the room, that there are only chairs in the room. When he booked the
room, he made it very clear, that he needs tables to write on and so on and so on....It is 7.30 am, the
meeting starts at 8.30 am, please reply to the customer ASAP, and leave him a voicemail in his room.

9) You have to organize a picnic:

There is a list what has to be done:
Choose a location
expected costs
choose food
plan activities
organize transportation

2 colleagues talk about the upcoming picnic.

So far, the location is chosen, the budget got proved, the transportation is organized.
What still needs to be done: Figure out what kind of food you want to order and which activities you are
planning.

Call your boss and tell him the situation.

IV) 1. Picture story about girl who spends a lot of time on learning and has no time for her friends. The
pictures were difficult to describe... at a glance I couldn't find any connection between them.
2. What is more important business success or family relationships and why
3. Do you think that using mobile phones in public places such as stores, banks is good?
4. Describe a graph (comparing business and non-business visitors of certain city)
5. Question connected with the graph. Should the government council build a tourist attraction for families
or a business center? Give me your reason
6. Your friend declared to help you with changing your apartment. Greet him, tell him where the new
apartment is located, and compare this apartment with the previous one
7. A woman is calling that she ordered her medical results and they were not delivered. She must have
them into 2 days time. You have to call back and apologise for the situation
8. Progress report on the recruitment procedure

V)
1. Picture story: There were 2 boys playing basketball and their folks invited them for a free concert at the
park. They had their picnic there and had been listening to good orchestra music. When suddenly, the
musical piece from the conductor's podium flew. One of the boys saw this so he jumped and reached for it.
He was then applauded by the people for what he had done.
2. Question related to story: I'm not sure but the gist of the question is more on your opinion on who should
pay more on cultural events, the community/government or the people.
3. Opinion #1: Advantages of both: some people prefer to work in a routine, predictable workplace, others
prefer to work in workplace that provides new challenges. -- I think I focused more on the opinion. I forgot
that I should be discussing their advantages. huhu!!
4. Opinion #2: In making major decisions, should it be a group of people or an expert.
5. Graph: A double line graph depicting the percentage of 75 or older population in 2 communities
(Springfield and Hatfield). Data were gathered from 1960 to 2000 and they are projecting that by year
2010, Springfield's senior citizen population would have a dramatic increase while Hatfield's senior citizen
population would have a dramatic decrease.
6. What does this mean to Springfield's future?
7. Complaint: You are the owner of a small business on ceramics. A certain Jane Miller complains
regarding her order, it had not arrived yet.
8. Flowchart: Report on the updates of your departmental library move to Mr. Thompson.
9. Congratulating a colleague for a promotion, being the head of another department. Your response
should also show that you are sad that he/she is leaving your department.

VI)
1. Picture story.
A girl looked out the window. Her parents were playing catch ball outside, in the yard. It was a nice, sunny
day. After the girl’s parents came back into the house, they grabbed a mop and a bucket and were about
to clean the inside of the house, but she asked her parents if she could play ball with them. So they all
went out again to play catch. Suddenly, it started raining and there was no way they could continue to play.
They came back into the house but their shoes were very dirty and when they stepped into the kitchen,
they dirtied the kitchen floor. So, she and her Dad had to mop up the kitchen floor to have it clean again.

2. Some people believe that in future households, electric machine will do all the cleaning. Would having
electrically powered machines to do all the housework be an advantage or disadvantage? Most people
now would think it would be an advantage. How do you respond to this idea?

3. Some people shop in department stores and some people shop in specialty shops. Which do you prefer,
and why?

4. Some people are willing to stay after work and put in extra work hours for their job. Other workers leave
on time. What is your preference?

5. Graph
Exercise program in centre village
People who started to do exercise in 2000 and continue in 2002.

6. Some companies offer their employees an exercise program at lunchtime (During the lunchtime hour).
What is the advantage or disadvantage of this program? (Is there a benefit?) Give specific reasons why
you are for or against having a lunch hour exercise program.

7. One of your colleagues hopes to attend some advanced lectures after work. Would you encourage
him/her to do so? Give some reasons to support the advice you would give to your colleague.

8. Role play. You are the manager of Daly Candy Company, a company which delivers chocolates and
candies to its customers. When you arrived at your office earlier, you realized you had received a voice-
mail message.

The message is: A man who is a regular customer ordered a gift of chocolates from Daly Candy to send to
his relatives. However, when he visited their house he learned that they had not yet received the
chocolates, and he was very upset. He therefore called the company and left a voice message. He asked
what the company can do for him. What is the situation?
Respond to the customer and tell him how you will solve this problem.

9. A flow chart informs you of the preparation for a job fair to be held by a company searching for new
employees. The Flow Char provided lists the responsibilities of the manager who is responsible for the job
fair, with the help of her staff.
The responsibilities of manager and staff are;
l To reserve a date and place for the job fair.
l Contact companies who will provide set-up and take-down of furnishings.
l To place advertisements (Publish advertisements in local papers) so interested public (job seekers) can
respond
l Request students to submit their resumes
l Hold the job fair

(some of these duties have been accomplished; there are remaining duties to fulfil)

Mrs. Lee is Daniel’s manager. She was away from the office so she telephoned him to ask how the project
was proceeding. Daniel explained what he had done-decorating and preparation for the job fair. He had
already booked the student centre for the following week. Mrs. Lee thought the project was behind
schedule. In terms of contact company, Daniel reported that a lot of companies did contact them. As for
advertisement, he placed less advertisement than what his manager had expected; therefore, he should
place more. Other things have been done well.

Explain what is the situation?

What has been done?
What remains to be done?

VII)
Q1.picture story: a man vacuuming his room. His alarm clock was plugged. He was watching TV while
vacuuming and didn't notice that the alarm clock was accidentally unplugged. He went to sleep after
cleaning. He woke up and noticed his alarm clock was unplugged. He was late for work.

Q2.You opinion regarding performance of activities. Doing many things at the same time or one at a time.
Which do you prefer and why?

Q3.Graph: A 2 pie graph regarding kinds of work/jobs older and younger people do. (I can't remember the
details on the graph)
Q4.Opinion regarding low paying jobs but with flexible working hours and a high paying job which also
demands long working hours.. (something like that) Which do you prefer and why?

Q5.You are the manager of a chain of a dress shop all over the country. You managed the Florida branch.
A woman called.. saying that her daughter is getting married..ordered a dress from the Chicago branch but
she is in Florida right now blah blah blah...Problem is that the zipper of the dress was broken.. How can
you deal with the problem?

Q6.Flow chart: Report to your boss about the recruitment procedures for hiring new employees. What the
situation is, what has been accomplished and what remains to be done.

Q7.Work place: You have a new colleague. Greet the new colleague and introduce him to your other co-
workers. Tell the new colleague what you expect from him and he is expected to do.

VIII)
1. Picture story about, one couple invites another couple for dinner.

Cartoon 1.Washing utensils in the kitchen.

" 2. Inviting the visitors at the entrance by shaking hands.
" 3. Chatting in the sitting room. During that time flavour is coming from oven.
" 4. Bringing baked meat to the dinner table.
" 5. Taking other food [bread & egg from the fridge]
" 6. All 4 people are having dinner.
i. Tell the story.
ii. What else the couple could have done? My answer 1. various kinds of food could have been made. 2.
They could have arranged some games such as carom board, cards. 3. They could have invited some
more people so that it would have been more interesting.

2. Graph bar chart, about U.S. work force. Female work force increases with time. & Male work force
decreases with time.
iii. Describe the graph
iv. What is the trend in your country?

3. Opinion: i. Do you like to go to a place on time OR Do you like to enjoy the trip?
ii. Students should be trained for job in a special field of study.
What is your opinion about teaching History & Literature?
.
Listening Qs:
4. Flow chart & conversation: What is the situation? What have been accomplished up to now? What is
remaining to be done?

5. You r the manager. Respond to the caller's problem. Teacher from a school left the voice massage. She
ordered to print 600 Chemistry books. There are 5 more days for school to start. But she didn't receive the
books yet. She says she needs them before school starts. Deal the problem satisfactorily.

6. Greeting. One of your colleagues came to the work after a long vacation. Greet him. Mention what have
been done during his absence.

IX)
1. Picture story about somebody took another person's briefcase while getting down from the bus.
2. Opinions: i. you prefer travelling by bus or car. Why?
ii. Advantages and disadvantages of uniform and casual dress.
iii. Opinion about bringing up a child in a countryside & city. Which is better?
3. Graph. Unemployment rate decreasing with time.

Listening Qs:
4. Table about moving plan of office from one building to another. & a conversation about it. What is the
situation? What have been accomplished? What is remaining to be done?

5. You R the manager. Somebody, C/o about kitchen appliance are out of order. Give a way to deal with it
satisfactorily.

6. Greeting: You are the boss. One worker from your office resigned the job & going. Greet him for the
future & thank him for the work he did when he was with you.

X)
Q1) A man was reading a story of Prince riding a horse and suddenly he felt asleep and in dreams he finds
himself to be the prince and then telephone bell rings and he wakes up.
Q2) If you are asked to choose another profession other than your present one which one would you like
and why?
Q3) If you are moving to new country with different climatic conditions, what will you do?
Q4) What do you say whether banning smoking a good step in offices?
Q5) A bar graph which shows info what people value most-health 50% , jobs 25%, family 13%, friends 9%
and appearance 3%.foot note.
Q6) what you value most and why?
Q7) Ask your co-worker who is doing some course , you are also doing some course and you have a full
time job still site out the reasons why you want to do any other course and ask him which course will be
fine?
Q8) you are a receptionist of a clinic and a patient calls and says that he needs to change is appointment
time as he has to go to London, but since its imp. to meet so if in case it can be done before it will be
better. Reply back.
Q9) Report your officer about the presentation that is going to happen in few days , tell him that samples
are not ready , some thing needs to be printed but will be delivered by tomorrow, but only worry is about
samples.

XI)
1. 6 pictures about a couple went to movie theatre. They got upset because some people were talking loud
when they were watching the movie. Then they went to manager of the theatre to complain.
2. If I was one of the unhappy people as in the pictures, what will I do?
3. 2 pie graphs comparing the shopping habit in two different years via stores, catalogue, or internet.
4 How will internet affect to shopping habit for purchasing house products in my country?
5. If I got a new job offer and is about to leaving my job. How will I say something to my co-worker? To
express (a) thanks for their greeting, (B) about the new job position. (c) the feeling toward the leaving.
6. What is a successful career toward my current job and another profession or career I chose before?
7. People think they can help the others if they had lot money. If I got a lot of money, how will I help
people?
8. A massage recording from Mrs. Brown to me who works for a radiology department of a hospital. She
left a massage to inquire her shoulder x-ray which was taken one month ago after a car accident. She
wanted to know how she can get it for her doctor for next week's appointment.
9. I was performing a survey at a small town for a new product of our company. Now all the data is ready
and is done for analysis as well. The final report need to hand to marketing director by next week but my
team leader is on vocation and won't be able to help me. How will I report to my director Mr. Churchill
about the situation?

XII)
warm up q's
1. What is your test booklet no?
2. What are you going to do after this test today?
3. How is the weather like today?

1. Pic story similar to the second example in the book towards speaking excellence
2. Do you agree/disagree with the statement: a healthy body is the most imp factor for happiness?
3. What do you think of banning smoking in workplace?
4. Graph question. Graph showing decrease in no. of people attending live music concerts
5. What can you do to improve attendance in live concerts?
6. Introduce a new employee to your friend asking him to help the latter in his work
7. Caller complaining about the painters of your painting co and about the wrong bill sent to her
8. Presenting report to the director of your firm about the progress of grant proposal.

XIII)
1. Pic. Story regarding these two kids who find a mammoth tusk in a park while digging the earth out of
fun. They brought it home to show it to their mother. The mom realised that it was something from
thousands of years ago so she calls the local museum. The museum authorities come and take a look at it
and they further display it in the museum.
2. Where would you go to see archaeological objects and why?
3. Would you rather work alone or in a group of people?
4. Which region in your opinion needs doctors and health care workers and why? What can be done to
improve this situation?
5. Graph regarding people moving to cities from country.
6. Why do you think City life is better than the country life?
7. A complain regarding receiving damaged boxes of coffee. Call back and give proper replies.

8. You cannot make it to a meeting with your friend coz your supervisor has called you to meet him.
(a) apologise
(b) give reasons
(c) make plans for the next meeting

9. A flow chart regarding giving ads of a company in the news papers and magazines. The problem is that
the ad for the TV. and radio is not approved by the management. It will be ready by next week. The news
paper ad has been sent to be published.

XIV)

July 10 TSE questions

--------------------------------------------------------------------------------

The questions I had in my paper:

1. Picture story-
A lady waiting for the mechanic to complete the repair of her car
Some critical part had to be replaced
Will take whole day to repair
Lady has a meeting to attend
Mechanic gave her his bicycle for the day
She could reach the meeting in time.

2. Opinion: what do u think of people to take car to office even if it is close & people who take bicycle or
walk to work? Adv & disadv
3. Opinion on allowing uniform is school & dress of your own choice. which would u prefer why?

4. What do u think your town 0r city will change in future?

5. Graph on people visiting cinema in 1970 -2000

6. Watching movie in cinema or would like to watch it at home on video. Compare advantages of both

7. VM: A lady wants to take Russian classes within 2 weeks. How can u help her?

8. report:

Restaurant or entertainment
1. Piano arranged
2. Tables moved
3. Advertisement done
4. Posters distributed
5. menu for the lunch/dinner to be done

report to Mrs. Watson.....

9. Colleague got some award for 30 yrs of service: Congratulate him for his accomplishments
Ask for celebration

XV)

July 10 TSE questions

--------------------------------------------------------------------------------
following are the questions.
1. STORY..... There were audience watching the music orchestra. One man was very much interested in
playing guitar. He bought guitar and try to play in his home. He could not, so he takes lessons to play
guitar with one lady. Finally he succeeded, looks happy, and performed the play in stage.
2. Some people like to hear the music and others like to play music by themselves what is opinion about
these two.
3. Its related to education. What should the children concentrate to get job in this market.
4. When you get off from your work, would you like to read, watch TV, or do physical activities like
exercise, sports. Which one do your prefer?
5. GRAPH....It’s a bar graph which said about number of people lived in apt and house from year 1990-
2000.
6. What are the advantages and disadvantages of living in apt and own house?
7. Thank a colleague who brought the important package which was delivered to wrong dept. Mention its
importance.
8. Complain....A man leaves a voice mail complaint to the newspaper delivery dept that he doesn’t get his
paper on time. So he cannot read the paper before he goes to work
Call him and offer some satisfactory solution.
9. Flow chart. I don't remember. It’s like you have to report to the supervisor about the progress of hiring a
new employees.

Oct. TSE

1. One day, Tom drove to school, but he was caught in a bad traffic jam. He thought he was late for his
classes. He rushed to the teaching building. His books dropped out of his bag when he stepped on the
stairs. He finally got to the classroom and he was out of breath. But he found that the class had been
cancelled!
2. Whether the number of cars, buses should be limited.
3. What field would you like to study and why
4. Compare taking long vacations and several short vacations
5. Two pie graphs about the sales of movie tickets for comedy, drama... in two years

Graph:
The two pie charts compare the percentages of the tickets sold by different categories in Dade City
between 1990 and 2000.

In 1990, 20% of the comedy tickets were sold and 30% of the drama tickets were sold. Ten years later, the
comedy tickets sold increased by 10% while the drama tickets sold reduced by 10%. We can see that from
the graphs, people tend to prefer comedy to drama..

6. Many people think humorous comedy and TV shows are more enjoyable than other programs, agree or
not
7. Imagine one of the employee in you company has just been back after he has spent several years in
another country
* welcome him back
* want to know about his experience
* help him get familiar with the work here

8. Good morning Ms.. , I am the manager of Ace Office Supplies. I am returning your call regarding the
delay of our delivery on you paper supplies. We apologize for the delay and we will send the man to
deliver your paper supplies right now. I am sure that you will get them for class tonight. Again, I am sorry
for any inconvenience. I hope that this is satisfactory. If you have any more questions, please call me.
Thank you and have a great day!

9. Good morning, Mr... , I am ...I'd like to update you on .....

We are painting and remodelling...
We already hired the staffs for 10 people since Aug 1st.
We did not expect to finish the advertisement until next week. Anyway, we hope that we will be ready for
advertisement sometimes next week.

I hope that this is satisfactory. If you have any more questions, please call me. Thank you.

Oct. TSE

1. Pictures: A man (I mention him as myself in the test) was walking on the street. I was snowing. And he
saw a travel agency which displays the ad saying "SUNNY HOTEL TRAVEL". And I went into it. The
receptionist in the agency welcomed me and showed the details. I just decided to enjoy the sun shine in it.
After I reached the place, it was raining heavily and I saw the hotel very old. Its name is SUNNY HOTEL...
somewhat like that. And since it was raining heavily, I could only stay indoor and could not enjoy the sun
shine.
2. The question asked which is the place if you want to have a trip. Tell the place and explain why this
place.
3. Some people take a long time to make a decision; others make it immediately. Explain BOTH
ADVANTAGES of these two approaches.
4. This question I think has been displayed before. What are the two or three qualities for a leader in your
PROFESSION OR FIELD to be a good leader?
5 Two pies show the difference of the employee's age ranges between 1900 and 2000 in the US or NY (I
cannot remember which one). These ranges are under 21 years old; 21-50; and above 50
6. Tell the advantages and disadvantages of employing lots of workers under the age 21. (The question
starts with "Today many companies hire more young workers under the age 21...")
7. To encourage your colleague to be confident to make a speech before a large number of people. Make
sure to:
Understand his problem
Tell him some strategies to perform well (not to be too nervous)
Encourage him to be confident
8. The telephone complaint:
Sarah .. calls because my company had sent her wrong color of sweaters for the second time. She's angry
and wants to exchange the colors.
9. The flow charts concerning on a lecture series:
Some guest speakers will come to our department to make a series of lecture.
Most of the procedures are accomplished. Notice the dialog just did not mention the factors in the same
consequences as they are appeared on the flow chart. Be careful to tick out. (Dr. Mill is not confirmed to
come, just make a confirmation, and distribute the notice sheet.)

Sept Tse
----------

1) 1. Picture describing

One day, a man reminded his schedule with his girl friend at 8 p.m. at concert hall. However, he
concentrated his work too much and he realized it was already 7:55 p.m. He rushed himself and ran to
meet his girlfriend. His girlfriend already angry enough to wait him. They finally get in to the concert hall.
However, he was really tired and he took a nap and even snoring while the concert going on.
(Same as Posted by Forever Young)

2) Some people give more importance to work than relaxation, while others give equal importance to both.
What do u think about this? What could you do for relaxation? (I doubt whether this last sentence was
there..I don’t remember.)

Note: it’s always good to give examples if there is any possibility.

3) If everything that u planned for the future was achieved successfully, how do u find urself in the future.

Note: It’s about ur overall position in the future: professional, domestic, satisfaction etc.

4) These days, science, technology, and medicine are developing at a very fast rate. How can one keep
pace with the rapid developments in technology?
What is the best way to learn new technology? (I m again very doubtful, whether the last sentence was
present, as it could give rise to an entirely different kind of answer)

Note: possible ways are: 1) learning and higher education 2) newspapers 3) TV 4) Internet 5) Discussing
with friends

5) Bar graph describing the different no. of bicycles and motorcycles in 3 different years, '95,'98,2000.

6) The advantages and DISADVANTAGES of using bicycles.

7) You have not reported to work for a few days. After u return explain to ur co-worker the reason for ur
absence. Tell him:

Why you move to new house?

How did u move ur house
How do u feel to be back to work?

8) Locksmith company.
Response your customer request about opening his locked car

9) Visiting famous author; Diane Watson.

Leave a message to your manager about making arrangements for her visit.

Answer sample--Centurion

i will try to recollect my answers as accurately as possible. (there may be a few changes also)
1) Picture story: Last evening Bob was working at his office. He was so engrossed in his work that
although he pinned a reminder at his notice board, he forgot that he had to meet his wife outside the
theatre at 8:00 pm. Suddenly at 5 mins to 8, he looked up at his clock and realized his mistake. He rushed
out of his office with the tickets. At the theatre entrance he found his wife very angry. The show had
started, so the usherer had to find them their seats. As Bob was very tired, he fell asleep as soon as he
took his seat and started snoring. The people around him were getting angry and his wife was
embarrassed

2) Some people prefer to work all the time while others prefer to strike a balance between work and
relaxation. In my opinion, one should give equal importance to work and relaxation. There are many
advantages to this approach. We need to work since we have to earn and support ourselves as well as our
family members. At the same time, relaxation is very important both for our physical and mental well-being.
If we relax, we can perform better at work. I always believe in working for half the time and relaxing for the
other half of my time. For relaxation, i participate in sports. I also practice yoga which is an Indian form of
exercise and meditation.

3) Technology today is developing at a very rapid rate. In order to understand various developments in
Medicine, Science etc, we have to keep ourselves up-to-date. For this reason, we have to take a number
of measures. The best way to keep ourselves abreast with latest developments is by reading newspapers.
Newspapers allow us to know a lot of things in a very less time.
Another medium of information is the Television. TV lets us know various happenings across the globe.
The internet is also a major source of information. Another good way to know more is by exchanging ideas
and discussing with friends.

4) If everything that i planned for happened in the next 10 years (or is it 5?), i would be a successful
software professional. On my career front, i would have completed my masters and worked for a few years
as a s/w developer. As i am interested in management areas, i would have pursued a MBA degree and
would be the manager of a top IT firm. On my personal front, i would own a big mansion and a car. I would
be married to a beautiful Indian girl and would have two kids. In conclusion, if all that i plan for the next 10
yrs happens, i would be a very successful and satisfied person both on the career and personal fronts.

5) GRAPH Q: i described the graph as advised in papajohn. I couldn’t finish on time but i had explained
one increase and one decrease.
1) write ur graph doubts My answer in the TSE went something like this:

(this is also a part of a template)

The graph given to us shows a comparison b/w ...... (title of graph). On the horizontal axis we
see...The vertical axis shows....... For any given year we can find the comparison/difference in the
no. of cycles and motorcycles.... For e.g. in 1970 (some given yr in the graph) the no. of cycles sold
were .... and the no. of motorcycles sold were....

We can observe that the more/less cycles were sold as compared to ........(also the comparison part
with two example years). ...."

As i was describing the last year my time was up.

6) Advantages of bicycles over motorbikes:

Some people prefer using bicycles while others prefer motorbikes. The use of bicycles has certain adv.
over motorbikes.......................
The main points i discussed are 1) cost aspect in terms of maintenance
2) no need of fuel 3) good exercise.
and finally summed up saying that if we don’t have any time constraints the bicycle is the best mode of
transport.

7) talk with colleague about a few days of leave. I imagined myself in the shoes of a person shifting house
and described the details of shifting. (In fact i recently shifted my house for better facilities...so it was very
easy)
Reasons for shifting: 1) 24 hrs water supply
2) good maintenance facilities
3) close to workplace
4) and a few others...nearby malls, children’s park etc.

8) A man forgets his keys inside and the car is locked. The main points I dealt with were:
1) express sympathies for the man.
2) send the best locksmith available ASAP.
3) the name and identification of the locksmith
4) contacts for further assistance.

The pattern is same as given in papajohn

2) The locksmith question:

Hello Mr. Bob, I am John Smith, senior technician at -------- (Name of the company). I am very sorry to
know that u locked up ur car with the keys inside. I am going to send my most experienced worker Mr.
Wills immediately to open ur car. Our workers have a blue uniform and have a badge on their chest (i
couldn’t find a better word in the TSE!!!!). Mr. Wills will meet u at the entrance of the parking lot in about 15
minutes from now. I am sure ur problem will be solved as Mr. Wills is the best locksmith in the city. If u
have any further questions or need any assistance please call our customer centre at 111-111-1111.
Thank you.
(I said a point or two more but am not able to recollect it now!)

Hope this helps.

9) Flowchart:
i explained each of the arrangements made and an associated detail for the arrangement. Could not finish
on time.

-------------------------------------------------------------------
TIPS:

1) papajohn is enough for the Q types that i cover.

2) We can prepare templates for answering opinion questions. e.g. first line-intro. Second line-there are
both adv & disadv....Next 3 lines-adv (2 points). Next 3 lines-Disadv(2 points), finally sum up.

3) For speaking to colleagues or phone conversations also we can prepare templates:

Hello Mr. John ...this is....
We are sorry/happy.....
[reasons/explanations]
[solution]
[concession/free offer/discounts]
[further assistance/contact]
[regret again]
thank u...bye

4) for graph. the answers in papajohn give a good idea.

TSE Nov.20 2004

-------------------------

1) Picture question
Pic1
A ground where a football match was scheduled to take place. Banner shows football match today.
Pic2
People were coming to buy tickets. Among them two couples were shown more prominently.
Pic3
The two couples were the last in the queue for the tickets.
One of the pairs got the tickets and then all the tickets were sold out.
Pic4
The other couple were disappointed.
Pic5
The couple who got the ticket were watching the game.
Pic6
The other pair went to restaurant.

2) Some people like to eat in restaurant and others like cooking in home. Which one you like and why?

3) Some people believe that there should not be any retiring age and people should work as long as they
want to. But others believe that there should be a retiring age. What do you think and why?

4) If you can move out from the place where you are staying now then where would you go and what are
the things that are going to be different there?

5) Graph question
A bar graph with the percentage population staying in valley area and percentage of population staying in
surrounding area.
Horizontal axis was showing Years
Vertical axis was showing Percentage of population.

6) What are the advantages and disadvantages of staying in city?

7) You are organising a get together for the successful completion of some project. Invite a friend who has
not responded to the written invitation.
Include
what is going to happen in the party?
Why should he come?
persuade him to come

8) You are the manager of some flower delivery company. You have to call a Mrs XXX, as she ordered
some flowers for the Birthday of her mother which didn’t reach in time. She is rather upset.

9) Flowchart question
You have to leave a voicemail for Mr YYY (manager of the firm u work for) explaining him about the
Project PPP.
Carpet (ready)>>>Furniture (not yet ready/specially ordered from will be ready in three weeks >>> arts
(ready)>>> lighting (ready/Look very good)

(N.B ---Questions are just a recollection of memory, may not be exact)

TSE Nov.20 2004

----------------------

1. A woman went to buy a plane ticket. The number is 4b. After aboard on the plane, she found a man was
sitting on the seat 4a, which is near the window. She asked for a seat change. The man agreed.

2. travelling by airplane and by car or train, what are the advantages and
Disadvantages
Adv: Journey in airplane saves lot of time. It is also luxury as most of the facilities are available. It is less
tiring.
Adv in car/train are no fear of environment changes, no obstacles bcoz of cloudy or foggy sky, you can
stop in car wherever u want to stop. Visit other places on route.
Disadv of airplane: problems in winter season, long time in check-in and check-out process, custom check,
you can’t stop once journey started.
Disadv car/train: long journey, sometimes tiring, lot of time, traffic problems, pollution.

3. Is it better to stay working for one employer or university for promotion or frequently change
your employer, which do you prefer?
Some people prefer to stay working for one employer and others change their employer frequently. I prefer
to work for one employer or university bcoz when u work longer, more people will know you, they will
recognize your achievements and help. You will get promotion also as the management knows u for a long
time. The people in the workplace are known and stayed in that city for long time so feels settled.
However, if you change employer frequently, you will see new people and it takes time initially to adjust in
new workplace—also moving expenses—no reputation—no promotion

4.

5. graph, compare amount of home usage and office usage of water. Home usage is growing steadily;
office usage fluctuates.

6. How to reduce the amount of water for home use?

7. Imagine you are going to hold a party for a leader who will leave your office. How will you arrange for
the party?
I will first book a

8. Imagine you are the manager. Someone bought the suit but the sleeves are not suitable.

9. flow chart, construction of road (Not detailed)

TSE dec 10th questions 2004

hi friends

here are some of the questions from dec 10th TSE......

1) picture story:
a man parks a car in front of a building at 9 am. There is a clock (which is shown in first 5 pics). he walks in
to his office and goes on with his routine work. at 3 pm he hands over some papers to his assistant (a
lady). At around 5 am he comes out of the building and goes towards his car. while he is still walking a van
loses control and bangs into his car disfiguring it completely. To make matter worse a policeman gives him
a ticket for parking in front of the building. (time shown here is 5.30 pm). Then last picture shows that the
man goes to a used car sale and purchases another car.

2) second question was regarding advantages and disadvantages of having your own car? In other words
what if everyone has his/ her own car? give the advantages and disadvantages.

3) graph: the graph was a comparison between number of hours of sleep on x- axis and different age
groups like 1-2 yrs, 4-6 yrs, 12-14 yrs, an adult.
it was a bar graph (divided one) showing minimum and maximum number of hrs required for each grp.
i had to explain the graph in 60 sec.

4) it was an opinion-based question which is as follows: what is your opinion about working long hours and
getting little sleep. tell me whether you agree with this concept or not? give reasons.

5) imagine that your colleague (Mr. x) is leaving the job and going back to his native country. you happen
to overhear this from someone and you talk to another colleague at work and remind him about the
contributions of Mr. towards the company. also convince him that something special should be done for
Mr. before sending him off.

6) a customer calls your customer service dept. (company name - buy tech). she is really upset about the
new computer she bought. it has some problem and she called several times the technical support for
help. every time she called they asked for her contract # so that they can help her. she doesn't have it with
her and is really upset about the fact that nobody called back from customer care.

you have to leave her a voice message....

1) empathize with her.
2) give her some solution
3) apologize to her.

7) flowchart

topic: NEP conference...........national educational product conference.

your company is going to participate in it and here is the flowchart ....
funding approval ----> presenter selection ----> presentation ----> hotel accommodations

you overhear a conversation between 2 employees: (I’ll just give the summary)
A man named Don, who is supposed to arrange for the conference, is talking to one of his colleague. he
tells his colleague that funding has been finalised. he had sent in an e-mail stating the requirement for
presenters. A lot of employees responded and he is yet to finalize the presenters. the presentation was
ready and the hotel accommodations were ready. all the rooms were good. he hoped that in a week he'll
finalize the presenters and will be all set for the conference.

i was supposed to leave a vice mail for my supervisor Mr. David young giving him a brief report about:

what was the situation?

what remained to be done?
what all was achieved?

-advantage/disadvantage of self employed vs. working for someone

The remaining question was whether we thought that the books and newspapers would eventually
disappear and there would be only Internet left.

Re: TSE dec 10th questions 2004

1) Picture: (I did badly on that)-peoples arrived in the arrival gate (air port). Rushing to the Baggage claim.
Got luggage, took cab, went home, found something wrong (could not find out what?), called airline office.
2) Advantages and disadv. of living in foreign country.
3) Problems with lack of sleep
4) Graphs: New building construction in two cities (Bar)
5) Opinion: New shopping center in..... City.
6) Collaborate with coworkers..asking to do something...how will you reward him/her
7) Some one bought ticket from you for Ship Cruise. Son broke leg, can not go, can ask for return the
ticket and refund....(I was happy to refund 100%).
8) Flow chart...can't recall anything (sorry).

TSE: PROBLEMS & WORK-PLACE

1. A man went on his honeymoon and purchased a camera and film before he left.
Unfortunately, when he came back from his honeymoon the film couldn’t be developed due to
a problem with the camera. You are the manager of the camera store, answer the complaint.
Ans: Good morning John, My name is jack and I am the manager of the camera store. I am so sorry for
your troubles; I think, the camera must have had a problem. But don’t worry; Bring the camera back to
me. I will refund all your money for the film and replace the camera with a new one. Hope, this is
satisfactory for you. Please call me if I can do anything else for you. Thank you, John and you have a
nice day.

2. I am the manager of john’s paint company. Ms. Morton left a message that the painters left
without finishing the job, they never painted the garage. Does she have to pay extra money to
paint the garage? Please respond.
Ans: Hello Mrs. Morton. My name is Mr. Jack. And I am the manager of john’s paint company. I am so
sorry for your inconvenience. We can send extra workers to your home to finish painting the garage on
Tuesday 10:00 o’clock in the morning. There will no extra charge for this service and we can complete
the work on the same day before 2:00 o’clock in the afternoon and please let me know if this time is
convenient to you. Thank you Mrs. Morton and please accept our apology for this problem.
3. Mr. Jack Ross called that her ordered a table with six chairs. And when he received the order,
he received only four chairs and 1 table. And this was his second call. Please respond.
Ans: Hello, Mr. Jack. This is Mr. Patel. I am the manager of ABC Furniture Company. I am so sorry for
your problem, it is all our fault. We were closed yesterday and therefore we couldn’t respond to your
first call. Please allow us to deliver the 2 chair you didn’t receive on Tuesday at around 10:00 a.m.
There will be no delivery charge and we will give you a coupon for a 20% discount on any future order.
Please let me know if this is satisfactory and let me know if this time is convenient for you. Thank you
and you have a nice day.

4. Mr. Jack ordered a 25 inch TV set last week and it was supposed to be delivered Dec, 03. It is
already dec.11 and he hasn’t received it. And he is upset. Please call him because you are the
manager of the TV store.
Ans: Hello, Mr. Jack, This is Mr. Patel and I am the manager of TV store. I am so sorry for your
inconvenience. We will deliver your set by tomorrow on Dec 12, at 2:00 o’clock afternoon. In addition
we will send you a free TV antenna as compensation. Please let me know if this is satisfactory and if
this time is convenient for you. Again, please accept our apology for your inconvenience. Thank you
and you have a nice day.
5. A furniture store delivered a TV set instead of the stereo ordered. The customer complained
to the manager Answer the complaint and solve problem.
Ans: Hello, Mr. Jack, This is Mr. Patel. I am the manager for this furniture store where you a stereo. I
am so sorry for your inconvenience. Please allow us to deliver your new stereo store today before 3:00
P.M. and we will pick up the TV set which was sent to you by mistake. We will also give you a 20%
discount coupon for any future purchase. Please call me if this is satisfactory and if this time is
convenient for you. Thank You and you have a nice day.

6. A person bought 2 boxes of coffee but when they arrived home. They discovered this boxes
both open. They called and complain to the manager. You are manager and must solve
problem.
Ans: Hello, my name is jack, the manger of the coffee shop where you bought some coffee today. I am
so sorry for your inconvenience. Please return the two open boxes and we will replace them
immediately. In addition we will gibe you extra boxes of coffee because of your inconvenience. Please
call me if this solution is satisfactory to you. Thank you.

7. You are the manager of Appliance Company. The owner of a restaurant calls to complain
about a broken freezer. Please explain the problem and offer a solution.
Ans: Hello, My name is Mr. Patel and I am the manger of ABC Appliance Company. I am so sorry for
your inconvenience. We will send two people to repair your freezer this afternoon before 3:00p.m. If it
cannot be repaired today, a new freezer will be delivered to your restaurant tomorrow at 9:00A.m. Also
we will send you a discount coupon offering you a 20% discount on your next purchase because of
inconvenience to you. I hope this solution is satisfactory. Please let me know if this time is convenient
for you. Please call me if you have any questions. Thank you and you have a nice day.

8. Mr. bob locked his key inside the car and he is asking you help as you are the manger of ABC
LOCKSMITH COMPANY
Ans: Hello, Mr. Bob. My name is peter and I am the manager of ABC Locksmith Company. I am so
sorry for your inconvenience that you locked up your key inside the car. I will send my most
experienced technician Mr. smith to help u out and he will meet you at the gate of parking lot. And I am
sure he will be there within 20 minutes from now. Please call me if you have any other question. Thank
you Mr. Bob and you have a nice day.
9. Mr. Stevenson booked a ticket from Toronto to Montréal departing on 25th Sept 2004 and
returning on Oct13, 2004 but when he received his ticket, departing date is on 27th and his
brother is getting married on 26th. And he must be there one day before. Please help him.
Ans: Hello, Mr. Stevenson. My name is peter and I am the manager of star travel agency. I am so sorry
for the problem that we send you a ticket departing on 27th instead of 25th. But don’t worry. We have
changed your departure date to 25th September and we will send your ticket to you before 3:00 o’clock
this after noon. Again please accept our apology for your inconvenience and please let me know if this
time is convenient for you so we can deliver your ticket. Thank you Mr. Stevenson and you have a nice
day.

10. Mrs. White’s daughter got married before two days and she ordered vegetarian food for her
daughter’s weeding and there was no vegetarian food. So solve the problem.

Ans: Hello, Mrs. White. My name is peter and I am the manger of ABC catering company. I am so
sorry for your problem that we didn’t serve vegetarian food in your daughter’s weeding two day ago. It
seems that we confused with your order with someone’s order on the same day. We can offer $500.00
cash back to you as a compensation for this problem. Please let me know if this satisfactory. Thank
you Mrs. White and you have a nice day.

11. Your friend just returned from a two week vacation. Greet her and explain changes at the
work place which occurred during her vacation.
Ans: Hello, Jack. I hope you had a great time on vacation. You look so good. Please tell me all about it
at lunch time sometime this week.. I would like to discuss some changes that have been made at our
work while you were away. You know a new computer system was installed, which you can easily
learn. Don’t worry. I assigned a colleague to help you learn new system. Please let me know if you
have any question, we can discuss later on. Nice seeing you again. Welcome back.

12. Your colleague is going to move to another city. Express your surprise, offer a positive
reaction, and offer your best wishes.
Ans: HI, Jack I am so surprised to hear that you are moving to New York. I am sure you will do well as
you are a hard worker and you can easily adapt to any new environment. I will be sad to see you go,
but wish you the best of luck.. Please call me after you settled.

13. There is a new employee at a new company.

-Explain to him what he has to do
-Express confidence that he will do well
-Suggest way to help him

Welcome to our new company. We will help you in any way we can. I will assign a colleague to assist
you in obtaining all the new information you need about the computer system. We will help you in any
way we can so that you will be able to do the best job possible. I am sure you will be very successful.
If you have any questions or need any assistance, Please call me

14. A co-worker of yours comes back from a long time off because of sickness; Tell her about
new changes in the work place.
Ans: Hello, Jack. I am so glad to see you back at work. I hope you feel much better. You look very well.
By the way, there was a new computer system installed at the office while you were ill. Don’t worry, I
assigned a co-worker to explain the whole system to you. But if you have any questions please call
me. Again, I am so glad to see u come back to work.

14 You made a lunch appointment with a co-worker but your supervisor needs you to work with
her during lunch.
-Inform co-worker and Explain
 -Arrange another time
Ans: Hello Jack. This is peter. I am so sorry that I cannot meet you for lunch today. My boss called me
at the last minute and requested that I work with him during my lunch hour. I hope you understand my
situation. I am so sorry for this inconvenience, but can we meet for lunch on Friday at 1:00pm. ?
Please call me and confirm if this time is convenient for you. Thank you jack, you have a nice day.

15. Give greetings to a friend who just became the new V.P. of your bank. Refer to some of the
responsibilities he will have.
Ans: Hello John, Congratulation on your promotion to vice president of the bank.. I am sure you deserve
it as you are a hard worker and everybody like you. You must learn the new computer system in our
work and I will assign a co-worker to help with this task. Please ask as many as questions until you feel
comfortable with the new computer system. Please let me know if you have any concern. Thank you and
you have a nice day.

16. Bar Graph

Ans: This graph compares the population in the city to the population in the country from 1990 to 2000.

The population of the country has increased dramatically from 20 million to 35 million. The population in
the city was 10 million in 1990 but remained constant from 1995 to 2000, just under 5 million
In conclusion we can learn that in the future, more and more people will prefer to live in countryside.

17. Simple Bar Graph

Ans: In this graph we are given statistics on the percentage of people employed from 1990 to 2000. This
graph tells us that in 1990, 80% of people were employed. Then after five years 60% of people were
employed and after 10 years of 1990 only 40% of people were employed. So last 10 years almost 50 %
of people lost their job as compared to year 1990.

So we can learn form graph that more & more people will be unemployed in future due to negative
impact of advanced technology in most of field, because most of them are full automatic.

18. Population with computer.

Ans: This graph tells us how many millions of people have computers in five different years starting at
1900 to projected year 2005. Between the 1900 to 1940, only 40 million of people had computers but in
1960, 80 million and in 1980 of about 110 million had computer and it is expected that of about 130
million people will have computers in the year 2005. So there is sharp increase in the no. of people
having computer from 1940 to 2005.

So we can learn from this graph as technology is improved and the internet becomes even more useful,
and computers become less expensive. More people use computers now a day.

This is the second set of questions and answers. You should be prepared to change anything in the
answer during the test.

Question 1:
One day a couple went to a flea (or outdoor) market. They bought some old stuff at one stall. When
they reached home, they found that a lamp was not good. They returned to the stall and asked for a
refund. The merchant said he had a no refund policy. However, after some arguments the couple got
their money back.

Question 2: Make your opinion about people are too interested in buying clothes, computers etc.
It’s amazing that some people are too interested in shopping. For example, some of my friends like to
buy clothes every time they go to the mall. They will buy anything when it is on sale for half the
marked price. It will add variety on their closet however I doubt they ever use all of the clothes they
buy. Instead, I prefer to buy minimum set of fine clothes that I can use regularly than hanging them
in the closet with the price tag still on.

Question 3: The following graphs show the percentage of students in 1998 and 2000.
(This is the sample answer)
This set of two pie charts shows the distribution of students whether they chose higher education or
not in 1998 and 2000. In 1998, 20% of the students did not complete high school. 40% students went
to university after completing high school whereas the same percentage of students stopped their
education after high school. The pattern changed in 2000. 90% of the students completed their high
school. The percentage of students that went to university increased to 50%.

Question 4: Complaint about delay of house moving services. Call them back because you are customer
service representative.
I can’t answer with this much information. Just delay of house moving services does not make sense to me.
It could be any situation.

Question 5: Your friend told you that he wants to do some advanced courses after work. Give your
suggestion. Mention how this will help him with current job and how this will help him with his future
career.
Hi Jack. I like your idea of doing advance courses in computing and programming after work. I
always wanted to do similar courses but couldn’t get time before. I guess your advance course in
computing will help your database management job. Programming knowledge is a hot cake these
days. I am sure you will get better job offers in the near future. Good luck man. See you around.

Question 6: Progress report about employees to go to participate in a conference.

Hello, Bob! This is Tanya. I am giving you a brief report on the progress of arrangement for
conference participation. I have already arranged the trip to ______. Hotel has been booked for all
participants. However, the conference schedule has not been made yet. It will be made soon. We will
have some pre-meeting seminar included in the program.

Question 7: Some students think that their parents sould participate in making curriculum for the school
where their children study. The other students think that this must be done by the professionals only.
Should parents help or not?
I think parents should be involved in making curriculum for the school where their children study.
Parents know their children’s problems and potential better than any other people. It helps the
school officials to make specific plans to incorporate different social, cultural and educational issues
the children have to live with at home and at school. Professionals can get direct feedback from the
parents and incorporate them into the school’s lesson plans. Therefore, I suggest an interaction of
parents and professional in developing school curriculum.

Question 8: Compare the advantages of working all day at the permanent place and working moving to
different places every day.
Many people like to work in permanent place of work while many others prefer a change of working
place every day. Working in a permanent place is more routine and easy. It helps to plan your time
for other activities in your daily life. On the other hand, working in different places everyday is more
challenging. You face some difficulty of transportation and time planning because of transient nature
of job, however, such type of jobs pay very well and you can earn more money in a short period of
time.

Question 9: What do you think would have been different in you now if you had grown up in a different
country?
Certainly it would be different if I had grown up in a country other than my home country. The
major difference would be the level of education. We have less access to schools and colleges than it is
here in the USA. I would be doing my masters or Ph.D. degree rather than terminating my studies
with a bachelor’s degree.

Question 1: This question is about six pictures

One day a man looked at his notebook about the appointments for the day. He had a luncheon
meeting with his colleague at the Diamond hotel. He went to the hotel and found that it was closed for
repair. In the mean time his colleague arrived at the hotel. Both of them looked at the closed for
repair sign and went to a different coffee shop. In the coffee shop the man lost his balance and
bumped with another person. The man was so much ashamed.

Question 2: What is your opinion about doing several things at a time?

I have argued that my idea is different from others. I have given at least one bad point of doing
several things at a time and the remedy by doing one task at a time.

Some people believe that doing several things at a time is efficiency. However, I don’t believe in this.
Doing several things at a time is less efficient way to work. You will loose focus on all works. You can be
“jack of all trades but master of none.” Therefore, I want to focus on one subject at a time and finish the
task very well. That way I can proceed to the second task after successfully completing the first task.

Question 3: What is your favorite time of the year? [This question is not in TSE format]
Here, you will have to justify why that particular time of the year is favorite to you.

My favorite time of the year is autumn. We have several festivals, including the two major national
festivals during that time. The weather is nice – not so cold and not so hot. We will have just got rid of
the mud of the rainy season and winter is not coming yet. The green grasses and yellow crops make the
landscape very beautiful.

Question 4: How will you spend your vacation? [This question is not quite to the TSE format]

I like to spend my every other vacation in a new place. Whenever, I take a vacation, I go to a new place
with my family. While on vacation I prefer to go the historic places and natural preserves. My daughters are
at school. They will learn many things from such a visit to a museum or a zoo. Being a part of nature and
history is quite refreshing to me.

Question 5: Bar graph with percentage of people living in park city and surrounding areas
This question does not make any sense. Just look at the possible two bar graphs. There must be some
distinct increase and decrease on the figures. Just point out the major changes – such as dramatic
increase, sharp decline etc.

Question 6: Where do you prefer to live, in big city or in surrounding areas?

Give your own opinion (for example you like surrounding areas). Tell one or two things you don’t
like in big cities and then one or two things you like in surrounding areas.
I like to live in the periphery of a city than living in the big city itself. These days, cities are being so
much crowded. There is traffic congestion and air pollution in every big city. On top of that living costs
are high in big cities. While suburban areas have almost every facility we can find in a big city, they are
cleaner, less congested, and safe. Living cost is lower in these areas. Therefore, I always want to live a
little far from the crowded big cities.

Question 7: Tell your colleague about the company’s plan for one of the colleague’s retirement party. You
should include what the plan is, how you feel, and how the company will fill the position.

Hi, Maria! We have a party in honor of Mr. Tony this afternoon. Mr. Tony has decided to retire from his
post of program manager after twenty years service to this company. I feel very sad that he is living. We
started to work together for this company back in 1985. He was instrumental in bringing several good
changes to this company over time. The management has decided that there will be review of in-house
candidates for this vacant position and the best among us will be given the new responsibility.

Question 8: You are the customer representative. A man called and said that his order did not arrive. He
ordered a camera from the company website one month ago. His credit card has already been charged.

Hello Mr. Bob! My name is Maria. I am customer service representative from “Camera Graphic” company.
I am sorry for the inconvenience caused to you because of some technical problem about your order. I
looked at the system and found that your order was received on April 16th. I have processed your order and
I am shipping it via overnight express in your given address. I am including an extra set of films and a 10%
off coupon towards your next purchase that will be valid for next six months. Once again I apologize for the
inconvenience. Please give me a call if you have any further questions. Thank you and have a good day.

Question 9: Moving books from one place to another place

This answer has to match with the question. Listen to the question carefully and then decide what to
do

Hello, Ron! This is Bob. I am giving you a brief report on the progress about moving our bookstore. We
finished taking inventory of the books. Now we are packing the books into boxes. We will finish packing
before the supervisor arrives.

2003 November 15 questions:

1. Story telling about a man who was reading a cowboy book, fell asleep while reading the book,
telephone rang which woke him up.

2. If you move from a different place with a different climate, how would it change your life.
Well, initially it will affect significantly my life because I need to get accustomed to the new climate. I
need to buy new clothes to suit new environment. We will meet new people of different culture and
tradition and it will take some time to adjust in that new environment.

3. If you were to take a different job, what would it be and why?

As I am a pharmacist, I am interested in learning about new drugs, diseases, diagnosis, and
treatment, so I were to take a different job, I will go in the field of medical transcription. This field is
related to doing medical records in which we come across new drugs, how the disease was diagnosed
by doctor, which drugs patient is currently taking and how the progress is made. In addition to
medical terms, I can also learn about computer software used to protect the privacy of the patient,
typing skills, etc. I will also hear voice of different doctors from different specialties which will help me
increase my knowledge about medicine.

4. Bar graph about what people value most in their life, i.e. health, job, family, friends...

5. Is the graph similar compared to what you value in your life.

6. Respond to a man who wants to reschedule his appointment with a doctor/hospital earlier because
he has to go to London on his appointment date. Doctor has a hectic schedule.

7. Leave a voice message regarding the status of a planned conference with a client, company is
dealing with eyeglasses, contact lenses. Everything is okay except for sample eyeglass frames.
---Questions are like these to the best of my memory. please follow the general pattern and time

allocated for each question---

--------------------------SET 1----------------------

(..1..) (Picture Section) A lady brings along a 7 yr old niece to a movie theatre. But a tall man is
sitting in front of them. He obstructs the view of her niece. She then takes off her jacket and also her
niece jacket. Folds them and places them on the seat. She then props her niece up with jackets. Now
the niece could have a good full view. They both enjoyed the movie without any further trouble.
(..2..)How can you avoid such problems...
(..3..)Persuade the theatre person to change your seats.
(..4..)People have different opinions of allowing people to come in after the performance has

begun. what is your opinion. Do you agree or disagree.

(..5..)Is it better to buy furniture from a specialty store or department store. what is your opinion.
Specialty store has different variety, different types of wood, different range of price, different
designs. Department store has limited varieties and limited choices. Specialty store has more items in
stock so you will get immediately compared to department store which has limited supply. In the
specialty store, they give delivery of the item you purchase while in the department store, you are
responsible for any damage during transportation.

(..6..)Do you prefer watching a performance or drama live or videotaped. Tell your opinion.
I prefer watching drama videotaped because of voice clarity in videotape. I can see the drama
repeatedly and even I can share it with other friends. We can watch the drama in our own house at
our convenience. Though the live performance is thrilling but we cannot watch it repeatedly and
sometimes the timing of the show are not suitable and we may miss it. So I prefer watching drama
videotaped.

(..7..)Graph...I think it is the one that compares about increases in use of cell phone and pager over
the years in a particular area.
(..8..)How do you think the above graph effects the future of this area?..

(..9..)Announcement.

--------------------------SET 2----------------------

(..1..) (Picture Section) A man went to the gift shop. He selects a gift. He gets it gift wrapped. Pays
the amount and checks it out. As he is walking he trips on the floor. The gift falls of from his hand. He
gets home opens the gift. He makes sure that there is no damage. He repacks the gift. He gives the
gift to his daughter on her Graduation Party. She opens the gift. As she is looking at it a man bumps
into her with a food plate from the back. Food spills over her and the gift falls to the floor from her
hand and breaks.
(..2..)how can you avoid the problem.
(..3..)You bought an expensive gift. It is found broken when opened. You were told that the
packaging is secure. Talk to the gift shop to give you a refund or send another gift.
(..4..)People have a different opinion about giving and taking gift. What is yours..
- Giving and taking gift is a part of life which improves relationship.
- sometimes it is difficult for poor person to give gift of the same amount he received from somebody
and may bring bitterness or bring friction in relationship.
- it might put financial load on person incapable of giving gift
- it is good to give gift to friends and intimate as a remembrance of special occasions.

(..5..)some argument..
(..6..)
(..7..)Graph..
(..8..)Effect on future...
(..9..)Announcement..
(..10..)A person bought a bicycle from a shop for his son whose birthday is 2days away. when he tries
to fix the bicycle he finds that the instruction booklet is missing. he is leaving a voice message stating
the above. Recognize the caller’s problem and offer more than one possible solution.
(..11..)A new product is about to be released. You are in advertisement section. Ad materials for the
magazines and print media are finished. but that of TV, radio are not ready. expected to be finished
by Tuesday. Conversation suggesting above is going on between 2 people. Report to your supervisor
on what is done and what needs to be done.
(..12..)A colleague of yours is to leave suddenly to visit a sick relative. recognize and express
properly.

--------------------------SET 3----------------------

(..1..) (Picture Section) A man is driving in a car. He is to reach airport which is 20 miles away. He is
stuck in traffic. He finally reaches parks his car at he long term parking. he is
waiting for the shuttle bus to take him to the terminal from parking lot. the bus finally arrives. but by
the time the he reaches the gate the flight has already left.
(..2..)How can you avoid the problem.
(..3..)You have an important meeting. Persuade the airlines people to put you on next flight even
though you were told it is full.
(..4..)Is it better to go do long distance travel by car or aero plane.
It depends on the place where I am going. Going in aero plane saves your time, and journey is
comfortable. There are less chances of accidents in aero plane journey compared to car. However, the
journey in plane is expensive than car. On the other hand, in the car, you can go your destination at
your own time and pace. You can stop by at your favorite place for dining, rest, visiting famous places
etc. But the driving a car for long distance make you feel tired and you have to drive carefully all the
way to the destination.

(..5..)describe your home town and places of interest to visit.

My home town is the place full of greenery. There are beautiful hills and parks. The museum in my
home town attracts all the visitors. It has antique pieces of belongings old emperors. There is also an
art gallery in my home town which displays our culture and tradition. It also displays work of well-
known painters. Though might home town is small, but it is a major attraction for tourist.

(..6..)Graph actually 2 about how a particular person spends his annual income on different
aspects like housing, clothing, entertainment, education, insurance.. etc.. in 2 different yrs. Describe
(..8..)He has 2 kids going to college next yr. How can he improve his budget allocation for
education.
(..9..)Announcement.
(..10..)
(..11..)Grant proposal for funds. 2 persons talking about how they are done with receiving proposal
from one group. and how they are still to get final proposal on research grant. Final grant proposal to
be made. report to supervisor.
(..12..)You are scheduled to meet your colleague. but then you cannot make it as you will be out of
town. get back to colleague telling the above, express suitably for the changes and suggest
alternative.

--------------------------SET 4----------------------

(..1..) (Picture Section) A friend/roommate of yours is showing you details of a one time comedy show
at a art center in your town. Both of you decide to go. you are stuck in traffic. as you near you will be
seeing a person directing you to the center. by the time you reach there tickets are sold out and you
are late.
(..2..)convince a friend to come along with you for a comedy show.
(..3..)there is a meeting going on discussing whether we should ban talking on a cell phone while
driving. do you support or oppose.
(..4..)working for a job that involves traveling or in a fixed workplace. advantages disadvantages and
what do you prefer.
Adv of working in job involving traveling: we meet new people - new task - new environment –
challenging job
Disadv: away from family – stressful – get tired –
Adv of fixed workplace: fixed working hours, no extended working hours – known place – relaxed
atmosphere – feel comfortable in work – no need to worry to find new place
Disadv: monotonous – no challenge – only routine work -

(..5..)You are about to win a huge amount of money. what would you do...
(..6..)
(..7..)A pie graph about how a workday is spent by employee ie. % in meetings, % in prod
development, % in communication(% business/office and % personal)
(..8..)A rule that employee should not use telephone or e-mail for personal use during office
hours. what do you say/think..
(..9..)Announcement..
(..10..)A bank manager complains to the florist on his street about the flowers that he ordered for his
sick secretary were bad and arrived 4 days late. he is leaving a voice message. as a florist get back to
him recognizing the problem and offer solutions.
(..11..)sales representatives meeting is going to take place. 2 people are talking about the
preparations. samples, brochures, etc for eyeglasses are ready .brochures and product material for
contact lenses are ready but samples are not. report to your supervisor.
(..12..)An employee of yours is late 3 days in a week. talk to him about it.
2003
1. Map story: Shows a man with his wife while they where making shopping they read an ad. about
concert that is starting at 8 PM. They had one hour to attend the theater. They wait at the bus station
for 45 minutes yet the bus didn't show up so they decided to take a taxi . 15 min.s wasn't enough to
reach the theater because of traffic jam. So they arrived the theater to find that all the tickets were
sold .The expression on there face shows that they were very upset.
2. What should they have done not to repeat what happened?
3. Do you think that the facilities our children have now are similar to facilities 50 years ago?
4. Some people like to read story in books others like to see it in movies. What you prefer and why?
5. Tell me about outdoor activities you enjoy and why?
6. What kind of songs you like in your country and why?
7. Graph showing bars relates to the four year's seasons. Shaded bar for no. of people attending
indoor sliming pool. Plan for no. of people attending outdoor swimming pool. Explain what you see on
the graph.
8. what accomplishment you want to reach after 5 years from now?
9. Schedule changes, No way to write.

TSE Sept. 13, 2003 Hi everyone!!!!

Practice questions
What is the test booklet no?
What is the weather like today?
What will you do for the rest of the day?
1. Picture story
man and woman preparing for a meal for 2 guest. 2 guest arrives. the 4 friends are busy talking. they
noticed a smoke coming from the kitchen. they discovered the food was already burned. they
prepared sandwich instead.
2. what could the man and woman have done for their guest?
3. your co-employee just arrived for an extended vacation for a long business trip. you have to -
welcome him mention his extended vacation tell him about a work u will do together
4. when travelling, which do you prefer, getting to your destination quickly or taking your time to
explore places.
5. some say that students should study their country's history and literature. others say they should
concentrate on subjects necessary for their chosen job or career. what is your opinion?
6. graph
comparison between percentages of men and women working. percentages of women working
increased through the years while percentages of men working decreased.
7. compare the similarity or difference of the graph with the women and men in your country
8. woman left a message informing you that the 600 pcs educational materials she ordered a month
ago is already late. classes are due in 5 days. ask you what u can do about it.
9. job fair due in 2 weeks. date and place is already settled. advertisements already printed and
mailed. at the moment is on the registration process.
make a presentation stating updates about the job fair, what has been done, and what is left to do.
TSE Aug 23 questions
Below was the question in my test.
Picture story
1) A women went to a hotel. She check-in in the lobby and get her room. She went to her room and
started to write a letter. While she was writing a letter, another family open her room's door. They
found out that both of them get the same room.
2) Imagine that you are the women in the picture. Call the desk office and make a complain.
3) People have different opinion about stay in friend or relatives places when they are traveling (or go
to somewhere, forgot Please give the advantages for each of this.
4) People have different opinion on go through museum on tour guide or by themselves. Give your
opinion.
5) A pie chart
6) Let say the director of the Taylor school will going to retire soon. Please give your ideas that the
new director should have what capabilities in order can become the director of the Taylor school.
(Something like that..[^])
7) Announment
8) Someone leave a msg to you complaint that he had ordered two dozen telescope and he only
received 18 telescope. So there is short of 6 telescope. So you have to return his call and try to solve
the problem.

9) Someone did not receive the Staff Meeting Agenda. He left a msg to you and said that he
remember the schedule. But you find out that there is different from the agenda. Call him and tell him
the error and give more than one suggestion to him.
10) Your colleague is back to work from a very extended holiday because he/she (man, I also forgot
whether is he/she...:crazy/is sick. You come to her/his desk and you have to do the following.
- say the greeting
- mention about your colleague health problem.
- update your colleague about the new workload in the office. (should be more or else like this.)
1. Pic. story regarding these two kids who find a mammoth tusk in a park while digging the earth out
of fun. They brought it home to show it to their mother. The mom realized that it was something from
thousands of years ago so she calls the local museum. The museum authorities come and take a look
at it and they further display it in the museum.
2. Where would you go to see archaeological objects and why?
3. Would you rather work alone or in a group of people?
4. Which region in your opinion needs doctors and health care workers and why? What can be done to
improve this situation?
5. Graph regarding people moving to cities from country.
6. Why do you think City life is better than the country life?
7. A complain regarding receiving damaged boxes of coffee. Call back and give proper replies.
8. You cannot make it to a meeting with your friend coz your supervisor has called you to meet him.
(a) apologize
(b) give reasons
(c) make plans for the next meeting
9.A flow chart regarding giving ads of a company in the news papers and magazines. The problem is
that the ad for the TV and radio is not approved by the management. It will be ready by next week.
The news paper ad has been sent to be published
Dec. 12, 2003. Here are the questions asked:

Warm up questions:
1. What is the ID number on your test booklet?
2. What is the weather like today?
3. What do you plan to do after this test?

Test questions:
1. Picture story:
a. A man waved goodbye to his workers and went home.
b. When he got home, that was the only time he learned that he left his house keys in his office.
c. So tried to open the window of his house but failed to do so.
d. So called his secretary and instructed her to bring his house keys that he left in his office.
e. The man was waiting for almost an hour when his secretary arrived.
f. And finally, his secretary handed to him his house keys.
2. Advantages and Disadvantages of having mobile phones.
3. Graph about jobs available for newly graduate students.
4. What can a person do to obtain the job he wants in their place?
5. Which do you prefer to work for an employer or be self-employed?
6. Your co-worker will be retiring express your:
a. greet your co-worker
b. tell him why you will miss him
c. tell him the opportunities of retirement plan being offered to him
7. You’re a manager of a fast-food store, a lady called and informed you that she ordered food from
your store and she requested it to be delivered to them. Unfortunately, the food that was delivered
was not the food she ordered.
a. Recognized the problem
b. Proposed a way of dealing with it satisfactorily
8. Your company has been requested to organized a historical exhibit in your city. Report to Dr.
Rolands about. What the situation is, what has been accomplished and what remains to be done.
Q1) A man was reading a story of Prince riding a horse and suddenly he felt asleep and in dreams he
finds himself to be the prince and then telephone bell rings and he wakes up.
Q2) If you are asked to choose another profession other than your present one which one would you
like and why?
Q3) If you are moving to new country with different climatic conditions, what will you do?
Q4) What do you say whether banning smoking a good step in offices?
Q5) A bar graph which shows info what people value most-health 50% , jobs 25%, family 13%,
friends 9% and appearance 3%.foot note.
Q6) what you value most and why?
Q7) Ask your coworker who is doing some course , you are also doing some course and you have a
full time job still site out the reasons why you want to do any other course and ask him which course
will be fine?
Q8) you are a receptionist of a clinic and a patient calls and says that he needs to change is
appointment time as he has to go to London, but since its imp. To meet so if in case it can be done
before it will be better. Reply back.
Q9) Report your officer about the presentation that is going to happen in few days , tell him that
samples are not ready , some thing needs to be printed but will be delivered by tomorrow, but only
worry is about samples.
1. Picture story about, one couple invites another couple for dinner.
Cartoon 1.Washing utensils in the kitchen.
“ 2. Inviting the visitors at the entrance by shaking hands.
“ 3. Chatting in the sitting room. During that time flavor is coming from oven.
“ 4. Bringing baked meat to the dinner table.
“ 5. Taking other food [bread & egg from the fridge]
“ 6. All 4 people are having dinner.
i. Tell the story.
ii. What else the couple could have done? My answer 1. various kinds of food could have been made.
2. They could have arranged some games such as carom board, cards. 3. They could have invited
some more people so that it would have been more interesting.

2. Graph bar chart, about U.S work force. Female work force increases with time. & Male work force
decreases with time.
iii. Describe the graph
iv. What is the trend in your country.

3. Opinion: i. Do you like to go to a place on time OR Do you like to enjoy the trip?
ii. Students should be trained for job in a special field of study. What is your opinion about teaching
History & Literature?
.
Listening Qs:
4. Flow chart & conversation: What is the situation? What have been accomplished up to now? What is
remaining to be done?

5. You r the manager. Respond to the caller’s problem. Teacher from a school left the voice massage.
She ordered to print 600 Chemistry books. There are 5 more days for school to start. But she didn’t
receive the books yet. She says she needs them before school starts. Deal the problem satisfactorily.

6. Greeting. One of your colleagues came to the work after a long vacation. Greet him. Mention what
have been done during his absence.

2nd set of Qs:

1. Picture story about somebody took another person’s briefcase while getting down from the bus.
2. Opinions: i. you prefer traveling by bus or car. Why?
ii. Advantages and disadvantages of uniform and casual dress.
iii. Opinion about bringing up a child in a countryside & city. Which is better?

3. Graph. Unemployment rate decreasing with time.

Listening Qs:

4. Table about moving plan of office from one building to another. & a conversation about it. What is
the situation? What have been accomplished? What is remaining to be done?

5. You R the manager. Somebody, c/o about kitchen appliance are out of order. Give a way to deal
with it satisfactorily.

6. Greeting: You are the boss. One worker from your office resigned the job & going. Greet him for
the future & thank him for the work he did when he was with you.

Q1.picture story: a man vacuuming his room. His alarm clock was plugged. He was watching TV while
vacuuming and didn't notice that the alarm clock was accidentally unplugged. He went to sleep after
cleaning. He woke up and noticed his alarm clock was unplugged. He was late for work.

Q2.You opinion regarding performance of activities. Doing many things at the same time or one at a
time. Which do you prefer and why?

Q3.Graph: A 2 pie graph regarding kinds of work/jobs older and younger people do. (I can't
remember the details on the graph)

Q4.Opinion regarding low paying jobs but with flexible working hours and a high paying job which also
demands long working hours..(something like that) Which do you prefer and why?

Q5.You're the manager of a chain of a dress shop all over the country. You managed the Florida
branch. A woman called.. saying that her daughter is getting married..ordered a dress from the
Chicago branch but she is in Florida right now blah blah blah...Problem is that the zipper of the dress
was broken.. How can you deal with the problem?

Q6.Flow chart: Report to your boss about the recruitment procedures for hiring new employees. What
the situation is, what has been accomplished and what remains to be done.

Q7.Work place: You have a new colleague. Greet the new colleague and introduce him to your other
co-workers. Tell the new colleague what you expect from him and he is expected to do.

Q8&9: Sorry guys, I can't remember the other 2 questions.

1. Picture story.. A man is hiring taxi, and after he reaches the destination, he didn't realize his
suitcase is left on the taxi.. The taxi driver accidentally notices the suitcase and taking it to him, and
the man says thanx..
2.What the above situation if happened in the train station.. describe?
3.In world wide farmlands the cotton , flowers and some other plants are cultivated.. some people say
this of no use, like growing food giving plants. what is your opinion?
4.some countries allow international students to do courses in their countrty. What is the advantage
and disadv. for the students if they go outside of their country and study?
5.graph q'n.. year versus sales in billion of some product.
6.problem solving query...a woman is leaving the message to the paint company manager that his
worker only did half of the painting in her house, he left saying he will come the next week and paint
the rest.. but he didn't tuned up.. and also the lady got pay bill for painting the entire house without
the work getting completed.
7.flow chart q'n. u have to say what is the situation what is accomplished and what has to be done?
8.your colleague is coming after a long business trip. make sure you have to greet him ,mention why
he is absent and what are the things you both are going to do?
the last q'n don't remember.. anyway.. I think this would be useful for u guys...
_______________________________________________________________________
TSE (Test of March 5, 2004)

Usual warm-up questions.

1. Picture story.

A girl looked out the window.

Her parents were playing catch ball outside, in the yard. It was a nice, sunny day.
After the girl’s parents came back into the house, they grabbed a mop and a bucket and were about
to clean the inside of the house, but she asked her parents if she could play ball with them.
So they all went out again to play catch.
Suddenly, it started raining and there was no way the could continue to play.
They came back into the house but their shoes were very dirty and when they stepped into the
kitchen, they dirtied the kitchen floor.
So, she and her Dad had to mop up the kitchen floor to have it clean again.

2. Some people believe that in future households, electric machine will do all the cleaning. Would
having electrically powered machines to do all the housework be an advantage or disadvantage? Most
people now would think it would be an advantage. How do you respond to this idea?

3. Some people shop in department stores and some people shop in specialty shops. Which do you
prefer, and why?

4. Some people are willing to stay after work and put in extra work hours for their job. Other workers
leave on time. What is your preference?

5. Graph
Exercise program in centre village
People who started to do exercise in 2000 and continue in 2002.

6. Some companies offer their employees an exercise program at lunchtime (During the lunchtime
hour). What is the advantage or disadvantage of this program. (Is there a benefit?) Give specific
reasons why you are for or against having a lunch hour exercise program.

7. One of your colleagues hopes to attend some advanced lectures after work. Would you encourage
him/her to do so? Give some reasons to support the advice you would give to your colleague.

8. Role play. You are the manager of Daly Candy company, a company which delivers chocolates and
candies to its customers. When you arrived at your office earlier, you realized you had received a
voice-mail message.

The message is: A man who is a regular customer ordered a gift of chocolates from Daly Candy to
send to his relatives. However, when he visited their house he learned that they had not yet received
the chocolates, and he was very upset. He therefore called the company and left a voice message. He
asked what the company can do for him.
What is the situation
Respond to the customer and tell him how you will solve this problem.

9. A flow chart informs you of the preparation for a job fair to be held by a company searching for new
employees. The Flow Char provided lists the responsibilities of the manager who is responsible for the
job fair, with the help of her staff.

The responsibilities of manager and staff are;

l To researve a date and place for the job fair.
l Contact companies who will provide set-up and take-down of furnishings.
l To place advertisements (Publish advertisements in local papers) so interested public (job seekers)
can respond
l Request students to submit their resumes
l Hold the job fair

(some of these duties have been accomplished; there are remaining duties to fulfil)

Mrs. Lee is Daniel’s manager. She was away from the office so she telephoned him to ask how the
project was proceeding. Daniel explained what he had done-decorating and preparation for the job
fair. He had already booked the student centre for the following week. Mrs. Lee thought the project
was behind schedule. In terms of contact company, Daniel reported that a lot of companies did
contact them. As for advertisement, he placed less advertisement than what his manager had
expected; therefore, he should place more. Other things have been done well.

Explain What is the situation?

What has been done?
What remains to be done?

I had mine today (May 15th, Shoreline, WA) and would like to share the questions I got:
I try to repeat them as close as possible:

1) Picture cartoon:
Man sleeps, alarm rings 7 am, turns alarm off (pic 1)
Phone rings, man wakes up, it is 8 am (pic 2)
Gets dressed, runs out of the house (pic 3)
Tries to catch the bus (pic 4)
At work, boss is angry, it is 10 am (pic 5)
Next morning, he wakes up aurrounded by 5 alarm clocks (pic 6)

2) Some employer wants their employees to come to work and leave work at a fixed time. Others
they don´t care when they come, as long as they get their hours.
What are the advantages of both?

3) Today communication by e-mail and text messages takes overhand. What effect does this have on
the collegues "relationship" (they formulated it different..) ?

4)....????? SORRY- I just cannot remember....

5) The graph shows the percetage of different television programs people watched between 1990 and
2005.
1990 it was 40% news, 10% sports, 25%comedy ,25% drama
2005 it is projected 20% news, 20% sport, 35% comedy, 25% drama

6) What do you think, which kind of program will be most popular in your country in a few years?

7) You got a new computer program at work. You need to finish important work, but you have trouble
the new program. You know that your work collegue is familiar with this specific program.
- tell him your situation
- tell him how important the work is, for which you need the program for
- ask him for help

8) You are responsible to organize business meetings in a hotel. A customers booked a room for a
meeting. He now claims, after inspecting the room, that their are only chairs in the room. When he
booked the room, he made it very clear, that he needs tables to write on and so on and so on....It is
7.30 am, the meeting starts at 8.30 am, please reply to the customer asap and leave him a voicemail
in his room.
9) You have to organize a picnic:
There is a list what has to be done:
Choose a location
expected costs
choose food
plan activities
organize transportation

2 colleagues talk about the upcoming picnic.

So far, the location is chosen, the budget got proved, the transportation is organized.
What still needs to be done: Figure out what kind of food you wanna order and which activities you
are planning.

Call your boss and tell him the situation.

Hello!
These are the questions and situations I got for my TSE.

1. Picture Story
A woman and a man standing at the Bus Stop. Another man wearing eyeglasses passed behind them.
He did not noticed that the umbrella inside his bag fell. But the man wearing a cap saw that. The man
wearing a cap picked the umbrella and tried to call the owner's attention. But the owner did not hear
him and continued to cross the street. The man wearing a cap followed him, and it started to rain.
Fortunately, The man wearing a cap was able to catch the owner of the umbrella because the owner
stopped by a newsstand to buy a newspaper.
The man wearing a cap talked to the owner of the umbrella, told him what happened and gave him
back the umbrella. and finally since the it was raining hard, the owner opened his umbrella and shared
it with the man wearing a cap... etc..

(this was my interpretation of the story, but then, I was not able to complete the story. I think I was
still talking about picture #2 going to #3 when the 2nd beep sounded [xx(])

2. How can you tell the value of honesty and returning lost articles to younger people?

3. Some people like to travel with a group and with a tour guide while others like to travel alone. what
are the advantages of each.

4. Graph
Simple Line graph: Unemployment rate in Western United States 1992-2002

5. If someone suddenly got unemployed, what are the other things you suggest he can do ..( I
actually forgot the exact question, but it's something like this)

6. A colleague congratulated you for getting a new and exciting job. what will your response be?

7. Telephone call: You are the apartment manager and one of your tenants called you about his air-
conditioning unit. He requested to have is air-conditioning unit replaced because it was not working.
We already submitted the request form and told the maintenance man about the problem, it has been
2 weeks already and there was no response from the management. and today he got a billing
statement for the air-condition unit that was not yet installed. He is very very upset.

Address the problem

Propose solutions

8. Flow chart... Launching the author's new book. you heard your colleagues talking about what has
been done and what needs to be done...
Press Release, Booking of the function Room, Food, etc... you need to send a voice mail report to your
boss, Ms. Collin.

... I'm sure I missed something out because it's suppose to be a total of 9 questions, but I really can't
remember now what the other one was.:o

Hi all,

How was your TSE? Pray that everyone scores 50.

The questions I had in my paper:

1. Picture story-
A lady waiting for the mechanic to complete the repair of her car
Some critical part had to be replaced
Will take whole day to repair
Lady has a meeting to attend
Mechanic gave her his bicycle for the day
She could reach the meeting in time.

2. Opinion: what do u think of people to take car to office even if it is close & people who take bicycle
or walk to work.
Adv & disadv

3. Opinion on allowing uniform is school & dress of your own choice. which would u prefer why?

4. What do u think your town 0r city will change in future?

5. Graph on people visiting cinema in 1970 -2000

6. Watching movie in cinema or would like to watch it at home on video. Compare advantages of both

7. VM: A lady wants to take Russian classes within 2 weeks. How can u help her

8. Report:

Restaurant or entertainment
1. Piano arranged
2. Tables moved
3. Advertisement done
4. Posters distributed
5. Menu for the lunch/dinner to be done

report to Mrs. Watson.....

9. Colleague got some award for 30 yrs of service:

Congratulate him for his accomplishments
Ask for celebration

also took the July tse exam in NJ to pursue my FPGEC certificate. The questions which i got are
different from yours.
Following are the questions.
1. STORY..... There was audience watching the music orchestra. One man was very much interested
in playing guitar. He bought guitar and try to play in his home. He could not, so he takes lessons to
play guitar with one lady. Finally he succeeded, looks happy, and performed the play in stage.
2. Some people like to hear the music and others like to play music by themselves what is opinion
about these two.
3. Its related to education. What should the children concentrate to get job in this market.
4. When you get off from your work, would you like to read, watch TV, or do physical activities like
exercise, sports. Which one do you prefer?
5. GRAPH....It’s a bar graph which said about number of people lived in apt and house from year
1990-2000.
6. What are the advantages and disadvantages of living in apt and own house?
7. Thank a colleague who brought the important package which was delivered to wrong dept. Mention
its importance.
8. Complain....A man leaves a voice mail complaint to the newspaper delivery dept that he doesn’t get
his paper on time. So he cannot read the paper before he goes to work
Call him and offer some satisfactory solution.
9. Flow chart. I don't remember. Its like you have to report to the supervisor about the pro

Another series of question on Aug.21 compare to Knok's

Q.1 Picture
One day, Mary was watering flowers in her garden while Tom needed to take his car to go to his
parents' house. Tom's car was stopped beside the Mary's garden. He started the car and drove back.
Unfortunately, he ran his car into Mary's Garden. The flowers were ruined. Mary felt so sad about it.
She loved her flowers. Tom was so sorry that he went to a flower store to buy some flowers, and
cultivated them in Mary's garden. He was tired when he finished it. But he was happy when Mary said
thanks to him.

Q.2 Some people have hobbits like gardening or reading novels. Others think they do not worth of
time. What do you think of hobbits?

Q.3 Some people think TV and movie have a greater impact on children than their parents do. What
do think of it?

Q.4 Today people are interested in the materials things. Do you think it is a problem?

Q.5 Chart Double Pies

This graph depicts the serious issues that face country A and B. It gives the items of economy, foreign
affairs, medical cares, energy, and education.

In country A, the most serious issue is medical cares that represents 40%, followed by foreign affairs
at 20%, energy at 15%, education at 15%, economy being the least serious issue, accounts for the
rest 10%.

While in Country B, the most serious issue is economy at 40%, followed by medical cares at 30%,
energy at 15%, education at 10%, foreign affairs, being the least serious issue, accounts for the rest
5%.

Q.6 Is there one or two issues in the above chart that face your country today? And what the country
is doing to deal with them?

Q.7 Situation dialogue

You have just come back to work from your vacation. A colleague welcome you back. Tell him about.
1. What have you done during the vacation?
2. Whether you prefer to go again to the same place or not and why?
3. How do you feel about coming back to work?

Q.8 Voice mail

Suppose you are a customer service representative for an advertising newspaper of "The daily times.”
One customer called you has leaved a message. Listen to it and response to it.

Mary Johnson is a clerk in a company. Your company put an advertisement for them in today's
newspaper. But you mistook their phone number. It supposed to be 2604, while you put 2460 on the
advertisement. She was so unhappy because she thought they would lose a lot of customers for it.

1. Apologize for your mistake.

2. Figure out a way to solve it.

Q.9 Flow Chart

Your department is in charge of buying furniture for your company. You are following the ways
describing as follows.

1 Select item
(We have decided what kind of furniture to buy.)
2 Write descriptions
(We have written descriptions.)
3 Select photographs
(The furniture company hasn't sent the photographs to us yet. We called them today and we will get
them soon.)
4 Present Layouts
(We have presented the layouts and leave the space for photographs.)
5 Print catalogs
(We will print the catalog in two days.)

Listen to two of your colleagues' dialogue and report to Mr. Jones about.
1. What the situation is?
2. What have been done?
Progress of hiring new employees.

Questions of TSE in Aug 21

Q.1 On Saturday night, Mary and her son, Bill, went to see a live performance together. They gave
two tickets to the usher. Then, the usher took them to find seats somewhere in the middle. After that,
they enjoyed the shows together when the shows started. After a while, another man came and took
the seat in front of Bill. Bill complained to his mother that he could not see the shows because that
man blocked his view. So, his mom folded her coat and put it as a cushion on his seat so he could see
the shows. Then, they enjoyed watching the show again.

Q.2 What are the advantages of seeing a live performance?

Q.3 Between working and finishing the homework in one day or doing it a little bit at a time for a few
days, which one do you prefer? Tell one advantage for each.

Q.4 When the school has a long break, do you prefer to have a vacation by traveling to different cities
or do you prefer to stay home? Give the reasons.

Q. 5 Graph . Compare 3 bar graphs in 2 different years, 1990 and 2000

The graph compares the percentages of the people in Sullivan City who purchased fruits and
vegetables in two different years. The horizontal axis shows the years. The vertical axis shows the
percentages of population in Sullivan who purchased food. The black areas represent the canned food.
The grey areas represent fresh food and the other represents the frozen food. In years 1990, 38% of
populations bought canned fruit and vegetables, 18% bought fresh food, and 26% purchased frozen
food. Ten years later, the percentage of the population who bought canned food dropped significantly
while the fresh food dropped a little bit and it is interesting to see that the percentage of the frozen
food has increased sharply.

Q. 6. According to the graph, what are the reasons that people tend to buy less canned food.

Q.7 Response to the complaint about a student who took a computer to fix at your store. Once he
brought it back and started to do his homework, it did not work properly again.

Q. 8 Your office was reorganized. Your previous office was so small and had no window. With the new
office, you have your co-worker working in the same room.
-Thank you the co-worker
- Give the positive wish and the benefit from having the new office.
- Tell your co-worker about the work condition that you will not disturb each other.

Q.9. Flow Chart. It was not a flow chart. It is kind of information in the newspaper. The appearance of
the flowchart changed but the method was the same. I listened to the discussion and took notes on
the date. Then give the response. There were six activities. I cannot remember the detail.
You need to give a voice mail message to your boss about the new movie.

1) 1. Picture describing

one day, a man reminded his schedule with his girl friend at 8 p.m. at concert hall.
However, he concentrated his work too much and he realized it was already 7:55 p.m.
He rushed himself and ran to meet his girlfriend. His girlfriend already angry enough to wait him. They
finally get in to the concert hall. However, he was really tired and he took a nap and even snoring
while the concert going on.

(Same as Posted by Forever Young)

2) Some people give more importance to work than relaxation, while others give equal importance to
both. What do u think about this? What could you do for relaxation? (I doubt whether this last
sentence was there. I don’t remember.)

Note: it’s always good to give examples if there is any possibility.

3) If everything that u planned for the future was achieved successfully, how do u find ourselves in
the future.

Note: Its about ur overall position in the future: professional, domestic, satisfaction etc.

4) These days, science, technology, and medicine are developing at a very fast rate. How can one
keep pace with the rapid developments in technology.
What is the best way to learn new technology? (I m again very doubtful, whether the last sentence
was present, as it cld give rise to an entirely different kind of answer)

Note: possible ways are : 1) learning and higher education 2) newspapers 3) TV 4) Internet 5)
Discussing with friends

5) Bar graph describing the different no. of bicycles and motorcycles in 3 different years,
'95,'98,2000.

6) The advantages and DISADVANTAGES of using bicycles.

7) You hv not reported to work for a few days. After u return explain to ur co-worker the reason for ur
absence. Tell him:

Why you move to new house?

How did u move ur house
How do u feel to be back to work?

8) Locksmith company.
Response your customer request about opening his locked car

9) Visiting famous author; Diane Watson.

Leave a message to your manager about making arrangements for her visit.

1: picture story

3 girls go for a movie. They can’t find a seat to sit together (since hall was crowded. so they look
around. they spot a seat somewhere. they had to ask a person to move over to get 3 seats to gather.
he agrees. when he switches seats with them a tall guy sits in front of him and he can’t enjoy the
movie.

2. Is it better to watch movie at home or theater.

3. What are disadv of commuting to work?

4. Graph was between time taken to commute by people yearly.

5. Apology q:
lady calls and says she had ordered a part of computer from my company which did not reach her.
She had to send those parts to another company.. If the parts to not reach the other company by
tomorrow they will cancel contract with her company......

3 of my opinion questions were from toefl topics...

Nov Test Questions
1) Picture question
Pic1
A ground where a football match was scheduled to take place. Banner shows football match today.
Pic2
People were coming to buy tickets. Among them two couples were shown more prominently.
Pic3
The two couples were the last in the queue for the tickets.
One of the pairs got the tickets and then all the tickets were sold out.
Pic4
the other couple was disappointed.
Pic5
the couple who got the ticket were watching the game.
Pic6
the other pair went to restaurant.

2) Some people like to eat in restaurant and others like cooking in home. Which one you like and
why?

3) Some people believe that there should not be any retiring age and people should work as long as
they want to. But others believe that there should be a retiring age. What do you think and why?

4) If you can move out from the place where you are staying now then where would you go and what
are the things that are going to be different there?
5) Graph question
a bar graph with the percentage population staying in valley area and percentage of population
staying in surrounding area. Horizontal axis was showing Years
Vertical axis was showing Percentage of population.

6) What are the advantages and disadvantages of staying in city?

7) You are organizing a get together for the successful completion of some project. Invite a friend who
has not responded to the written invitation.
Include what is going to happen in the party
Why should he come
persuade him to come

8) You are the manager of some flower delivery company. You have to call a Mrs. XXX, as she ordered
some flowers for the Birthday of her mother which didn’t reach in time. She is rather upset.

9) Flowchart question
you have to leave a voicemail for Mr. YYY (manager of the firm u work for) explaining him about the
Project PPP.
Carpet (ready)>>>Furniture (not yet ready/specially ordered from will be ready in three weeks >>>
arts (ready)>>> lighting (ready/Look very good)
TSE dec 10th questions

1) Picture story:
a man parks a car in front of a building at 9 am. There is a clock (which is shown in first 5 pics). He
walks in to his office and goes on with his routine work. At 3 pm he hands over some papers to his
assistant (a lady). At around 5 am he comes out of the building and goes towards his car. While he is
still walking a van loses control and bangs into his car disfiguring it completely. To make matter worse
a policeman gives him a ticket for parking in front of the building. (Time shown here is 5.30 pm).
Then last picture shows that the man goes to a used car sale and purchases another car.

2) Second question was regarding advantages and disadvantages of having your own car? In other
words what if everyone has his/ her own car? Give the advantages and disadvantages.

3) Graph: the graph was a comparison between number of hours of sleep on x- axis and different age
groups like 1-2 yrs, 4-6 yrs, 12-14 yrs, an adult.
It was a bar graph (divided one) showing minimum and maximum number of hrs required for each
grp.
I had to explain the graph in 60 sec.

4) It was an opinion-based question which is as follows: what is your opinion about working long
hours and getting little sleep. Tell me whether you agree with this concept or not? Give reasons.

5) Imagine that your colleague (Mr. X) is leaving the job and going back to his native country. You
happen to overhear this from someone and you talk to another colleague at work and remind him
about the contributions of Mr. towards the company. Also convince him that something special should
be done for Mr. before sending him off.

6) A customer calls your customer service dept. (company name - buy tech). She is really upset about
the new computer she bought. It has some problem and she called several times the technical support
for help. Every time she called they asked for her contract # so that they can help her. She doesn't
have it with her and is really upset about the fact that nobody called back from customer care.

You have to leave her a voice message....

1) empathize with her.
2) Give her some solution
3) apologize to her.

7) Flowchart
topic: NEP conference...........national educational product conference.
your company is going to participate in it and here is the flowchart ....funding approval ---->
presenter selection ----> presentation ----> hotel accommodations

you overhear a conversation between 2 employees : (I’ll just give the summary)
A man named Don, who is supposed to arrange for the conference, is talking to one of his colleague.
He tells his colleague that funding has been finalized. He had sent in an e-mail stating the
requirement for presenters. A lot of employees responded and he is yet to finalize the presenters. The
presentation was ready and the hotel accommodations were ready. All the rooms were good. He
hoped that in a week he'll finalize the presenters and will be all set for the conference.

I was supposed to leave a vice mail for my supervisor Mr. David young giving him a brief report
about:

what was the situation?

What remained to be done?
What all was achieved?
The tests starts with 3 dummy practice questions each of 10 sec's
I had some thing like this on the test:

(Q1) Story narration:

(i) Family Happily watching TV
(ii) TV screen starts flickering and the children seem annoyed
(iii) The father riding on a car in front of a TV shop showing TV on Sale.
(iv) He goes to shop to check them and i guess buys one.
(v) The shop rep. installs the TV in the house
(vi) Children and wife seem happy

(Q2) Is having a new model TV better or keeping an old one. Gives pros and cons for both

(Q3) How would you get a job or placement you "like" at a place you are already working or studying

(Q4) Explaining a double bar graph b/w Jobs vacant and no. of applicants

(Q5) Explaining the reasons for changes in the graph.

(Q6) You meet a friend at a seminar. Tell him how this seminar will help you in your work and what
it’s about.

(Q7) Can't seem to remember much... lolls

(Q8) you are a rep. for a company and a person calls you with his complaint that he has brought
some books and the books he got delivered are different from what he had ordered. Call him back and
tell about his concerns and propose a solution as well

(Q9) Call you boss and report him about your progress about company hiring policy manual (after
listening to a dialogue and seeing a diagram
TSE Feb19
Just came back from TSE (in Toronto). Mine is another set of questions.

1. Picture:
a man was ready to go home after work. He found he left his key in the office. He tried to get in the
house through the window, but failed. So he called his secretary and asked for help. He waited outside
of his house. Finally his secretary came with his keys.
2. What is the advantage and disadvantage of having a mobile phone?
3. Some people prefer to learn the world from books and movies, others prefer to learn through travel
and experience about the world. What is your idea?
4. Watching TV is a good way of using time? Do you agree or disagree?
5. Bar chart about the way of getting a job via advertisement or personal contact of three different
age groups.
6. What are the benefit and disadvantage for family members working in the same company?
7. A colleague is going to retire. Express your feeling and talk about the retirement plan.
8. A women called to complain the printer shop. She ordered 300 copies advertisement on blue paper,
but she got 150 on brown paper. Call back and give solutions.
9. Progress report on training schedule. Flow chart: name list of employees, find trainers, book room,
print materials, order food.
The name list and trainer have found. Need to find a larger room. One printed item from the
personnel department will be ready tomorrow. name list will be posted tomorrow.
Feb 19. The questions are below,

1.picture question: 1) A man was reading a western cowboy book.2) He was enjoying the book 3) He
was getting tired, so he fell a sleep.4) While he was sleeping, he had a dream. He was a main
character of cowboy story.5) He was riding a horse 6) Suddenly the phone rang. He woke up. He
realized it was dream.
2. What would you like be (job)?
3. The advantages and disadvantages of young leaders and old experienced leaders?
4 (I forgot)
5. Chart Compare lux truck to sport van. The sport vans are fast. The lux trucks are economical
and ...
6. Convince your family member to have luxtruck.
7. You won picture contest and got a prize $1000. Your co-worker congrates you. You should respond
him with appreciation.
8. Customer complaint: She bought a computer and a color printer. When she opened box, she found
that there was black & white printer. She needs a color printer right away.
9. (I don't have clear memory, but it was easy flow chart question)
These are the questions.

Picture section.
a. Man reading a book.
b. Man imagined he was the hero of the book.
c. Man felt sleepy.
d Man slept and dreamt about the book he read.
e. Man dreamt that he was the hero.
f. Man suddenly woke up because phone was ringing.

2. What kind of different job would u like to have and y?

3. What are the advantages of a mature person and a younger person as a leader (something to that
effect.)
4. Thank your colleague for congratulating u in winning a photography contest and tell him what is the
content of ur photograph and what will u do to the money u won.
5. Give solution to a customer who received a wrong delivery. Monitor should be colored not black and
white.
6. What is more important in ur job? computer or telephone. Give the reasons/
7. Graph section is about a chart comparing luxury car and sports van.
8. Convince a family member that he/she should NOT by a sports van.
9. Progress report voice mail message about the plan of sales meeting. (Can't remember the
details....sorry.)
these are my questions:

1) two boats, one tourism and one fishing; a couple arrive at the dock but the tourism boat leaves
before they come; they go into the fishing boat and enquire about the tourism boat; a fisherman in
the boat says tat it already left; try their luck at fishing using a fishing hook; lo they catch a big fish!!
2) How would u go for a vacation, with a long planning or a sudden decision.
3) Advantages of practical learning (projects) and learning through textbooks. (only advantages of
both, no disadvantages or comparisons)
4)
5) it’s a pie chart. It shows the usage of different media in 1994 and 2004 for weather information in
a particular city (Bayville). In 1994 the media used for weather information were: TV-45% radio-45%
internet-5% newspaper-5%.
In 2004: TV-25% radio-30% internet-40% newspaper-5%
comment on this pie chart.

6) How would u like to know the weather reports. I mean which media would u prefer and why?
7) ur friend is sick and has missed a meeting. Apologize for his absence in meeting; tell him regarding
the decisions in meeting; tell him the documents he has to bring in regard to the decisions taken in
the meeting.
8) A lady has an appointment with some company for job interview. U r the personnel in the
company. She has a problem. Her interview is scheduled at 8:30 am. She can’t make it to the office
by that time. Also she does not know the route to the office. So u have to call her and tell her about
the meeting and the route.
9) Its a research schedule. There are 5 steps. Material procurement, testing procedures, test analysis,
......... , final report.
The present situation is at testing procedures.

1) story telling
A lady went to a hotel ( City hotel), & rent a room to write her story, novel,...... whatever, she got
room # 208, after she had started to write, a family suddenly enter the room & they were surprised
as there was a person in their room, they ask each one show the other his key & both have the same
room # (208), they were confused

2) related Q
when you are going to travel, do you want to stay in hotel or travel to/with( I don’t remember it
exactly) friends, or relative. What’s the advantage of each one

3)opinion
+do we have to deal with teacher ( or teaching) as a business, so we will pay the teacher according to
the success of their students, do you agree(give reason)

4)you are going to speak with a coworker who just joined the company, you are going to mention
a- introduce yourself & your position in the company
b-show him/her who are pleased as he joined your department with reasons
c-offer him/her a ways to help him/her about the new job

5) Bar graph show how different age group chose their type of house to live in
vertical axis show the % of house type, horizontal one show 3 different age group 20, 30, over50 &
each age group contain 3 column, first for rental apt, second for house,& third one for owned apt

6) related Q
Advantage & disadvantage of living in rented & owned house

7)opinion
if you have the chance to get a skill unrelated to career, what do you want & why

8)Massage
you are a manager of a bakery company & a customer left a message telling you that his order which
was a cake for his daughter’s birth day was late about 1 hours & you send a wrong one ( the other
person’s name was written on the wrong cake ), his kids were crying & he was disappointment
a- you have to apologize
b- give excuse
c- offer solution

9)follow chart
title checklist for visiting managers

a-house done ( suit in grand hayat @ down town)

b-transportation done( the manager himself will give them a ride as he live in town town)
c-tour of building complex ( still we are arranging to end it)
d-temporary office done ( they will take one of their vice-president as he was on vacation)
e-meeting schedule not done( the 2 visitor managers will make some meeting in the company so this
schedule still not done
April 16th tse Questions are following,
I try to recollect the questions
Picture Questions.
1. Tourist likes to take a photo but camera fell down.
2. He went to camera repair shop
3.A man repaired the camera.
4. He gets camera back
5.when he try to take same picture but it started raining.
6. Anyway he took the photo and he puts in post card.

2.Adv and disadv. of tourist(visiting a new city)

3.government likes to widen a street near to work or university .it will take least 6 months.
In your opinion whether it affects your work or university u attend?
4.adv and disadv. of studying higher education in foreign country (its adv and disadv of your native
country) but i thought that it’s for me.
5. Role play your conservation with your colleagues who congratulated u for presenting seminar in
foreign country 1.reply him 2.what topic u presenting the seminar3.ask his help for your project.
6. Pie charts compare age20-30 and 40-50 some thing about work
7.what's your opinion about working for low salary with long hours? some like that
8.u are consumer service officer from manufacture office furniture. John called you that u gave him
wrong bookshelves. It seems he needs big wooden book board. It seems he need immediately. What’s
your solution? I think order is 899.
9. Flow chart. I forgot the chart.
1. Picture question. U and your coworker went to shopping mall to buy gift (bowl) for your boss. He
chose the best one. They were packed the gift. I think gift fell down. They worried about it. They gave
the gift to the boss. They asked the boss u open the gift. Thank god the gift is not broken.
2. Adv of presenting the gift and giving money.
3. In your opinion whether u engage the electronic games in the children.
4. What all changes you will have in future?
5. Pie charts
6.role play your conservation with your colleagues. U just from vacation. Tell him what place to want
and your experience
__________________________
I just remember only 8 questions.

1. Picture questions - 1. A man goes to a gift shop

2. He asks the shop keeper to take a lamp.
3. He asks the shop keeper to gift wrap it
4. He takes the gift and drives the car.
5. While getting down the car the gift falls
6. The person in the party opens the gift and the gift is not broken. The man is relieved

a) you are supposed to tell a story in 1 minute

2. Do you prefer giving gift certificates or presents as gifts for any occasion?
3. There is a graph which talks about the percentage of free time spent in various activities in 1999
and 2000. You have to just describe the graph.
4. What are your arguments about children spending their free time in electronic devices?
5. What are the advantages and disadvantages of having challenging jobs and jobs that are routine
and predictable?
6. You are supposed to talk to a coworker after your vacation about how good it was to come back for
work, talk about your vacation, and suggest why he should go to those places where you went.
7. You are supposed to address a complaint by a customer. You are the manager of a company that
manufactures ceramic cups and plates. The lady had ordered it for her cousin wedding. There has
been a delay of one week and the order still has not reached her.
8. You are supposed to give a progress report on the process completed in selecting the director of
communications in your company. You are supposed to leave a voice mail to your boss. State what is
completed and what is not completed.

1. for the story telling: there was a man who was looking for a gift. He saw a vase and decided to buy
it with his credit card. He had the gift wrapped and immediately went to his car. As he was trying to
get inside the car, he accidentally dropped the gift. He didn't check whether the gift was broken but
he gave it to his grandmother anyway. when his grandmother opened the gift, she was delighted to
see a beautiful vase and the man sighed with relief to see that the vase was in a good condition:

2. if you were to give a gift to a friend or a relative which would you prefer, money or gift certificate
or a gift personally chosen by you? Explain why.

3. Give the advantages of working in a challenging environment and working in a predictable, routine
environment.

4. What are the changes in your life if you become famous?

5. A pie graph about the use of free time of people (in a certain state) in 1999 and 2000. Tell
something about the graph.

6. Do you think that playing video games for children will be beneficial for them? Why or why not?

7. Workplace situation: you just came back from a vacation; tell interesting that happened during
your historical tour, tell your officemate why it is also fun for her to have that kind of vacation.

8. Complaint regarding the late delivery of cups and plates.

9. Progress report on the selection process of new department head of the bank (i forgot already)

1. The story begins when a man was looking at his schedule notebook and realized he has to go to diamond hotel to
meet his colleagues for a lunch meeting. He went there and notices a sign that the hotel will be closed for repair. His
colleagues arrive and the man shows the sign. They went to a coffee shop. Inside they ordered a coffee but the man
was lost balance and bumped the other person. Then while they were having some meeting the man was ashamed
what happened.

2. Your opinion about doing the several things at a time?

3. What is your favorite time of the year

4.how will you spend your vacation

5. Bar graph percentage of people loving in park city and surrounding areas

6. Which do you prefer big city or surrounding areas

7. Tell your colleague about the company’s plan for one of college’s retirement party, how you feel, how will the
company will fill the position

8. You are the customer rep, a man is called that his order didn’t arrived. He ordered camera from website it was a
month ago... his credit card was charged.

9. About moving books... sorry forgot the details. They were done with the inventory, now they’re packing the books,
they need to finish before the supervisor arrives.....

Q1: a man in a car with his wife in front of out market, and a man tells them to go to the parking, they are walking in
the market with a lot of staffs purchased. They interred a furniture store to buy a table and a table lamp. They took
their staff and started to put them in the trunk of the car, but it was full and they were unable to put the table and the
table lamp, so they decided to return them. The officer of the furniture store refused to refund them as the label on the
wall says. So they were so angry and the ladies wanted to hit that officer with the table lamp. The officer was scarred
and thus refunded the lady and her husband.
Q2: people like to buy staffs like cloths, equipments, etc. would do you think about this issue.
Q3: some says that parents should take part in taking decisions regarding their children in school; other says this is a
responsibility of school administrators. What is your opinion, give suitable examples and reasons to support your
answer?
Q4: compare the advantages of both driving to work which is out of town and having a job at regular in side town.
Q5: two bar graphs compare the graduated students between year 1988 and 2003 as there are students who were
graduated from high school and entered a university, and other did not, there is another group.
Q6: if would choose another country to live in before now, what is it, what would your life looks like.
Q7: your colleague is planning to take professional and training courses.
Give a positive reaction
- tell him how these courses will affect his current position.
- Tell him how these courses will affect his carrier.
Q 8: a compliant question.
You are a sale representative at fast move moving company. Mr. Suzan calls for the second time, as your are moving
her furniture. She called at 2 pm you said that you will send the truck at 6 pm it is already 9 pm and the truck didn’t
arrive, she want to sleep now respond and solve the problem.
Q9: schedule question:
Preparation for the conference.
1- ------- I did not remember it correctly. (past)

2- Hotel reservation is confirmed.(past)

3- Pre-conference meeting (future)
4- **********(also I don’t remember) (past)
5- Participant presentations ( started tomorrow in extend to the next week)(future)
The story

1. A man (in his office) was looking at his schedule notebook and realized he had to go to Diamond Hotel to meet his
colleagues for a lunch meeting (at 12 O’clock).
2. When he got there he noticed a sign that the hotel was closed for repair /renewal/reconstruction.
3. His colleagues arrived and the man showed them the sign.
4. They went to a (nearby) coffee shop and ordered (a) coffee (hot drinks)
& had their meeting.

What is your opinion about doing the several things at a time? (Like working & eating at the same time)
What are the adv. and disadv. of doing two or more things at one time and doing one thing at a time?
What is your favorite time of the year? Which season do you prefer & why?
You have a 4 weeks vacation. Where will you prefer to go? Why? (How will you spend your vacation?)
Bar graph about percentage of people living (population) in park city and surrounding areas
Which do you prefer; living in a big city or in surrounding area(s)
Tell your colleague who was in vacation about the company’s plan for one of colleges/managers retirement party,
express your feelings & how the company will fill the position.
You are the customer service representative. A man called complaining that he ordered a camera through the
company’s web site a month ago. His credit card was charged & the camera did not arrive.
Flow chart about moving books (library)
 Inventory (
Boxes (for packaging were brought/purchased)
Packing the books (Yesterday)
Shelves (measured/assigned)
Unpacking (by the end of the week)
(They need to finish before the supervisor arrives.....)
_______________________

The story (version 1)

1. A couple went to an outdoor (flea) market.
2. They parked their car in the parking lot and went shopping.
3. They bought a lot of merchandises.
4. Lastly, they liked/bought a table & a (table) lamp (shade) from an antiques furniture shop.
5. When they carried their packed their merchants in their car they found not space to put/load the table and the lamp.
(put them in the car trunk)
6. They came back (returned) to the antiques store to refund them.
7. The salesman/store manager/store officer pointed to a “no refund sign” posted.
8. But when they explained the situation to him, surprisingly he agreed to refund them (convinced him.
(OR: So they were so angry and threatened to hit that officer with the table lamp. The officer was scarred and agreed
to refund them)
What is your opinion about people are too interested in buying (clothes, computers, etc.)
2 pie graphs compare education of students of Taylor school in 1998 and 2003.
3 categories

Did not finish high school/school dropouts

Finished high school but did not go to university/graduated but not gone to university
Finished high school and went for university education/graduates that have gone for higher studies.
In 2003, more students have gone for university/higher education.
2 versions
What is the influence of families/parents in choosing the (suitable) university education for their children?
What is the role of the family to encourage students to go for university education?
Some think that parents should participate in making the curriculum for the school where their children study. Others
think this must only be done by the professionals (school administrators). What is your opinion? Give suitable
examples and reasons to support your answer?
Should parents participate in the decision making in an education system. Or only professional educationists should
be allowed to be in the decision making process.
You are a sale representative at fast move moving company. Ms. Suzan Johnson is complaining about the delay of
house moving services. Mr. Suzan calls for the second time, as your are moving her furniture. She called at 2 pm you
said that you will send the truck at 6 pm it is already 9 pm and the truck didn’t arrive, she want to sleep now respond
and solve the problem. She has to go to office the next morning and wants to arrange all things at her new house
before that.
A friend/colleague/workmate told that he would like to take/attend some advanced/work
related/academic/professional courses after work.
Give your suggestion, give a positive reaction (encourage)
And mention
How this will help him with current job/position.
How this will help him with his future career.
Give additional suggestions
Report Mr. Boyd about preparing for a conference (for employees)
Travel agent (trip transport arranged)
Hotel reservation /accommodation at hotel (confirmed/booked)
Pre-conference meeting/seminar (future)
Documents preparation/Material (have not made schedules)
Participants Presentations (will start tomorrow and will be in extend to the next week) trial Tomorrow)
Some people have a traveling job and others have to work in the same place. Compare the adv. of both.
Compare the advantages of work all day at the permanent place and work moving to different places every day.
Compare the advantages of both driving to work which is out of town and having a job at regular in side town.
What, do you think, would have been different in you now if you had grown up in a different country?
If you had a different environment to grow up, how would be the affect on your present. If would choose another
country to live in before now, what is it, what would your life looks like

1. Picture story about girl who spends a lot of time on learning and has no time for her friends. The
pictures were difficult to describe... at a glance I couldn't find any connection between them.
2. What is more important business success or family relationships and why
3. Do you think that using mobile phones in public places such as stores, banks is good?
4. Describe a graph (comparing business and non-business visitors of certain city)
5. Question connected with the graph. Should the government council build a tourist attraction for
families or a business center. Give me your reason
6. Your friend declared to help you with changing your apartment. Greet him, tell him where is the
new apartment located and compare this apartment with the previous one
7. A woman is calling that she ordered her medical results and they were not delivered. She must
have them into 2 days time. You have to call back and apologize for the situation
8. Progress report on the recruitment procedure
______________________________________________________________________________

TSE : GRAPH EXPLANATIONS

1. Resolution graph :

Ans: This single line graph represent the amount of time most people stay committed to their new year
resolutions. Now lets look at the significant information in the graph.. Its survey for 100 peoples. And
out of 100 peoples, after 10 day almost all people, After 1 month, only 1/3 of the people and after 2
month only 1/5 of people stay committed to their new year resolution..

So from this graph we can see that upto 1 month, there is very sharp decrease and And after 1 month
there is steady decrease in the no. of people who stay committed to their new years resolution.
In conclusion of this graph, we can learn that people break their new years resolutions very quickly and
its very difficult to maintain for a long period of time.

2. What do you think this happens ? ( people don’t stick to their new years resolution ).

Ans: There are various reason to break new years resolution very quickly.

First of all, Quite often new years resolution involve the breaking a life time of phycological
habbits.Sometimes this habbits are so fixed, that people are addicted and dependent. And habbits and
dependency are very hard to break without support.

Second, lot of peoples lack power and motivation.

Finally, these time of the year is a period of huge depression because after the period of x’mas, lot of
bills are coming that people have to pay. Not only that, after xmas there is a winter, so quite often
peoples are affected by seasonal affective disorders.

So I believe because of these reasons, people break their new year resolution quickly and hard to
maintain for a long period of time.

2. Graph: Employment by industry, 1995-2005

Ans : This bar graph compared employment in five different fields starting from 1995 to projected year
2005.

Now look at the significant information in the graph.

In 1990, The employment of registered nurses were the highest followed by teachers, farmers, lawyers
and computer programmers were the lowest.

By projected year 2005, it is expected that employment in all field will still increase except farming.
There will be decrease in employment in field of farming and there will be large no. of people will be
employed in the field of computer programming as compared to 1990.

So in conclusion, we can learn that by projected years 2005 there will be an increase in the employment
in all fields expect farmers as compared to year 1990.

3. What do you think might be some the reasons for the changes represented in the graph
above?

Ans: There are some reasons for the increase in the employment in all field and decrease in employment
in the field of farming.

First of all, Over many years we will have large no. of population in our country due to new
immigration system. So we will need more nurses, teachers, lawyer and computer programmers for
certain activities to fulfill their demand.
Secondly, due to contuning development. most of our industries will run through advance technology
and it will be based on computer system..So we will need large no. number of people in computer
programming.

Finally, due to lot of environemental changes like air and water pollution, due to serious outbreak of
diseases like mad cow diseases. Farmers afraid to invest in cows and grow in poisonous envornment. So
they are moving to other field.

So because of these reasons, There will be increase in employment in all field except in the field of
farming.

4. Graph: Natural gas usage

Ans: This graph shows the natural gas used by the families in cubic feet from 1996 to 1998 for the first
six month of the year.

First of all in 1996, there was steady decrese in the usage of natural gas over the fist six month of the
period.

And in 1998, there was also steady decrease in the uasage of natural gas for the same period except in
the month of march, usage was slightly increased.

Natural gas usage was always lower in 1998 as compared to 1996 except for the month of march and
april where uasage was slightly increased.

So in conclusion, we can say that over the period of time, peoples are becoming more smart to save the
energy.
5. What do you think the family can do to reduce their gas usage ?

Ans: family can reduce their gas usage by many different ways.

First of all, we are in cold countries and we use the gas mainly for heating our homes. we lose 35% of
heat through cracks and holes. So we can reduce gas usage sealing the cracks, holes and keeping our
homes well insulated.

Second, if we keep gas device well maintained like clean the filter regularly, keep the temperature of
device even base and set it for auto off when there is enough heat. We can reduce the gas usage.

And finally,

6. Graph: Source of information used by travellars

Ans: This graph shows that how the two age group , younger group between the age of 20-40 and the
older group between the age of 40-60 get the information to travel.
So first of all, look at the younger group, about half of them ask the friends and family members. About
5th of them use travel books, another 5th of them check computer to get information but only 10th of them
see travel agent to get travel information.

When we look at the older group, almost half of them use travel agent followed by 1/3 of them use
travel books, then 1/5 of them ask friends and family memers and only about 1/10 of the peoples check
computers to get their information.

In conclusion, we can say that the source of information used by each group quite often rely on their
age.

7. Where do you prefer to go for your travel information and why ?

Ans: I always ask my friends and family member if I need any travel information. There are several
reasons.

First of all, its reliable and trust worthy because they have been there. They know what I like, they
know what I can afford. And they are telling something from experience.

Second I don’t like get anything on computer because I always worry about my credit card information.

Finally i don’t worry travel agent because who book something I don’t want and its expensive because
they are on commission.

So I always prefer to ask family and friends for travel information.

8. Graph: Shopping habbits by sales percentage, 1998 and 2002

Ans: This graph shows shopping habbits of people by sales percentage in two different year 1998 and
2002

First look at 1998, majory of total sales occurred through in-store shopping which represented of about
more than half. The proportion of internet shopping was about 1/5 of total followed by mail-order then
other forms of shoppings. But the biggest sales occurred through in-store shopping.

By year 2002, in store shopping still represented the highest form of shopping but the proportion is
decreased. The proportion of internet sales has gone double. And the proportion of sale through mail
order and other form has slightly decreased.

So we see than the shopping habbits has changed and more more sales occurring through internet.

9. what kind of effect will internet shopping have on your country ?

Ans: when you open up your country to internet, you will have the all the sudden national security,
financial security, and banking informations are in risk because of hackers. Not only that through
internet you open up your country to sex and violence. Because lot of pornography is on the internet.
But when you open internet shopping, you will be in a position to advertise and sale your country’s
product to different countries. Not only that streets will be less crowded and you save money building
huge shopping mall.\

So there are both positive as well as negative impact through internet shopping.

10. what kind of effect will internet shopping have on your company ?

Ans: positive effect: Less employee, less stores, less advertising and marketing expenses

Negative : security of your company,

11. Graph: Time spent at various activities for employees in us company.

Ans: This graph breaks down the time that peoples in the u.s company spend for different activities at
work

In u.s company, almost half of time spent by the people is for business, followed by 1/3 of the time
using phones and internet and and only 1/5 of the time for meetings

Now when we look at phone and internet time, almost half of the that time of about 15% of total phone
and internet time is used for person use. And more than half of total, of about 20% of total phone and
internet time is used for business.

In conclusion, we can say that peoples are diverted to misuse of the companys phone and internet.

12. Do you think companies should allow worker to spend their work time and use work
computers to do personal communication and internet serching ?

Ans: in my opinion, companies shouldn’t allow employees to spend their time and shouldn’t allow the
use of computers for personal communication and internet serching. There are several reasons.

First of all, if the people spend 15% of total time in personal use, then it will be loss of time and loss of
productivity and definitely it would cause a loss of company.

Second, even you spend small proportion of time for personal use and check you email or message in
the morning. It might draw your attention more to your personal thing even rather than your for the rest
of the day. So you can’t concentrate on your precisely.

And finally, it’s the risk of your company’s privacy and security because of hacking activities.

13. Graph: Cell phones and Drunk driving hazards

Ans: This graph comapares the % of people injured in crash that was either caused by while using cell
phones or while drunk driving from 1996 to 1999.

first of all, in 1996 the % of peoples injured due to cell phones and drunk driving was almost equal,
amost half of total. But the % people injured due to cell phones was slighty droped from about 50% to
40% from 1996 to 1997 and then after 1997 it was very slow gradual increase in % of injured people
returned to normal till 1999. so in 1999 there was almost same % of peoples were injured as in 1996
due to cell phones.

But due to cell phones, from 1996 to 1998 there was very steady, gradual increase in % of injured
people and then after 1998 there was a sharp increase in % of injured people so by 1999 almost 70% of
peoples were injured while using cell phones and we had only 50% of people injured while they were
drunk and driving.

So, in conclusion we can say that cell phones are much more dangerous than drunk driving.

14. what do you think the reason why drunk driving is less hazardous than cell phones ?

Ans: drunk driving is less hazardous than cell phones because of several reasons.

First of all, cell phone is legal, so you can use and drive but drunk driving is not legal. Peoles afraid
driving while they drunk because of police, laws, rules and regulation so not everybody is drunk while
they are driving.

Second, when people use cell phones their concentration get diverted from traffic, from road because it
goes to the phone, go to conversation.

Third, sometimes in rushhours traffics, its very difficult to handle stearing and drive the car using only
one hand because your other hand is busy with the cell phone.

So there are many many reasons that drunk driving is less hazardous than cell phones.

15. Do you agree or disagree that the cell phones should be banned while driving ?

Ans : in my opinion, I definitely believe that the cell phones should be banned while driving.

First of all, When you use cell phones, you loose your attention from road and traffics surrounds you.
Physically, you become distracted because your eye in on the phone and your finger is on key pad for
dialing the numbers.. So its very difficult to concentrate on road while you are using cell phones.

Second, sometimes you receives call that is very disturbing, and you become frustrated so it will
phsycologically and mentally disturb your driving.

So because of these reasons I believe that cell phones should be banned during driving.

16. Graph: Expenses for student A and student B

Ans : These two graphs represents the expenses for student A and student B for various things like
housing, food , tution/books, entertainment and some other expenses.

Now look the expenses for student A, majority of expense for student a is in tution or books, which
represent amost 1/3 of the total proportion, followed by ¼ in housing, 1/5 in food, 1/10 in travel, less
than 1/10th in entertainment and only a 1/30 of in some other things.
Now, the expense for students b is slightly lower than student a for tution/books , housing and food. But
expense of student b is higher than student a in entertainment, travel and some otherthing. We see the
major difference in expense for enteratainment and some other activities that the student b spend double
money than student a and amost three times more money in some other things.

17. how student can decrease those expenses ?

Most of the expenses for the student is in housing, food and tution/books. So they should use this things
wisely so they can decrease their expenses.

First of all, student can decrease their expenses if they share housing. Staying two or three friends
together in same house. So student decrease the expense by one half or one third.

Second, if you student use library to read books rather than buying the books, they can save a lot of
money because now a days books especially for the university is highly expensive.

Third, student can save money if they cook and eat home rather than going outside to the restaurants.
Not only that buy a food stuff from various diff places where you find promotions, offers and
reasonable prices.

So student can decrease their expenses using various different ways.

18. Graph: Age of Centerville Residents.

Ans: This graph represent the comparision in no of peoples of Centerville in five different age group
population in two different years in 1975 and 1995.

First of all, in 1995, the majory of peoples in centreville were between the age of 41-60 followed by
age group of 61-80, then age group of 21-40, then age group of 81-100 and very little peoples were
between the age group of 1-20.

Now look, in 1995, no. of peoples in age group were higher in small proportion as compared to 1975
except the age group of 1-20. there were little lower than in 1975.

So in conclusion, we can say that in Centerville, there are more rapid aging population.

19. what do you think will be the the impact of this information in the next 20 years ?

Ans: in my opinion, I think the first impact will be on the workforces. Because if we have a rapid aging
population, over a years , those people will retired and we will lose only the professional but lot of skills
because we have only few younger peoples who replace the older poples.

Second impact will be on the economy of our country. Because people who retires will be dependent on
pension, government’s healthcare and old age security but only small proportion of people will be
paying the taxes so in our country we will have less people who pays and more peoples who are
dependent on the governments. It will directly affect the economy of our country.

________________________________________________________________________________
 SHREE: 1

TSE QUESTIONS AND ANSWERS

1. Imagine that we are classmates from college. I came to visit you at your home during break.
Suggest one place in town you think I should go to see while I am visiting your town and
justify your reasons.
Ans: Well, I know you are interested in watching and learning about different species of animal.
Therefore I suggest, you should visit Toronto zoo because of some important reasons.

First of all, you will be able to see over 5000 animals representing over 460 different species.

Secondly, Toronto zoo display animals in many artistic environments, so you will feel like you are
watching the animals in a natural forest.

And finally, I know you specially like seeing old blue prints of different species of tigers and Toronto
zoo have many of those tigers including “Bengal Tiger” and you know that the “Bengal tiger” is extinct
in the most part of the word now a day.

So I am sure you can easily spend couple hours watching and learning about those different species of
animal in Toronto zoo.

2. Imagine that we are classmates from college. I came to visit you at your home during break,
but you got sick after I arrived. Suggest one place in town you think I should go my own and
justify your reasons.
Ans: well, I know that you love reading the different books. Therefore, I think you should really go to
Toronto library because of some important reasons.

First of all, Toronto library have huge collections, over 25000 books and reading materials in various
subjects.

Secondly, Toronto library have an excellent facility to use computers so you can easily locate the books
of your choice without wasting your time and without focusing your energy.

And Finally, Toronto library always keeps the books and reading materials of latest edition so you can
definitely get most latest and updated information.

Because of all these reasons, I feel you can easily spend couple hours reading different books in
Toronto library.

TSE :Que & Ans….. SHREE: 2

3. Many people believe that one day soon you will be able to get any degree on the internet
without ever having to attend a university or college, other believe this would not be as
 effective way to become an educated professionals. I had like to know what you think about
this issue?
Ans: In my opinion, definitely, getting a degree through internet would not be an effective way to
become educated professionals due to some important reasons.

First of all, if we study through internet, we will not get benefits of class discussions, interactions and
feedbacks.

Secondly, if we attend university, we will be able to learn lot of other skills like organization of our
time, communication and discipline.

And finally, we don’t get the practical experience through internet and that is the most valuable skill for
almost all professions.

Because of all these reasons, I definitely believe, getting a degree through the internet would not be an
effective way to become educated professionals.

4. Our cities are growing larger and larger. What do you think the impact of such urban sprawl?
Ans: When our cities grow larger and larger; I think there will be positive as well as negative impacts.
For example.

First of all, Lot of new industries will be coming in so it will create the job opportunities for our people
but on the other end, those industries will dispose their waste material and So forth there will more
pollutions in our city.

Secondly, People will have lot of facilities such as Sub-ways, buses to reach their destinations very
easily. We will have lot of facility of fast food stores and restaurants to eat readymade food. But you
know on the other end. People will be getting away from the exercise and people will be easily attracted
to eat junk food so it will cause various health problems.

So I think there will be positive as well as negative impacts when our cities grow larger and larger.

5. Many people believe that violence on TV and in the media increase the violence in society. I
had like to know what do you think about this issue?
Ans: In my opinion, I definitely believe that violence on TV and media always increase the violence in
our society because of some important reasons.

Tse: Que & Ans… SHREE: 3

First of all, when we watch violence in the TV or Media. Quite often we become excited and we cheer
up. In another word we give the positive attendance toward violence and our children always learn what
they see.

And secondly, when TV and media show the violence, quite often they don’t show the consequences
and our children don’t realize that there are consequences after violence and quite often they do some
dangerous things.
Because of these reasons, I strongly believe that violence on TV and in the media increase the violence
in our society.

6. Which type do you prefer; programmes that are entertaining like movies and sports or that
are informative like news?
Ans: I always like to watch informative programmes like news because of two important reasons.

First of all, after a whole day of work, I always become tired. So I don’t have enough time to sit back
and watch such a long movie or sport. Not only that, in most of movies now a days what you find? Sex,
violence and that kind of things? And that is too disturbing for me.

Secondly, I like news because it takes only 30 minutes and I can know what is going on around the
world. And I am always interested in news about politics, science, environment and recent issues and
that I feel more important for me.

Because of these two reasons, I always like informative programmes like news.

7. Tell me the time or incidence when you became in frustrated situations?

Ans: I had two frustrating incidence during September 2002. You know why? During that time I landed
in Canada for the first time.

First of all, When I realized that to get the job opportunity in my professional field I need to pass
several exams and it takes on average couple years so I was highly frustrated because at the first point I
have to work in any field for the survival of my family and at the same time, I have to study hard to get
into my professional field.

Secondly, when I was trying to get a job, most of employers were asking for my work experience in
Canada and that was too frustrating for me because if no body gives me a job then how am I going to
get work experience in Canada.

So I had two frustrating situations when I landed in Canada for the first time.

8. Some people think it is important for parents to become involved in their children’s schooling.
Other thinks that only the school administrators and teachers should be responsible for educating
the child. What do you think? Should parents become involved and why?
Ans: I definitely believe that parents should involve in children education due to some important
reasons.
Que & Ans SHREE: 4

Fist of all, in any case or any place, if you support your child, your child will know that dad cares and
your child become inspired and motivated.

Secondly, your child understand you better than any body else, So if you put efforts, you child will
easily learn lot of other valuable skill like organization of time and punctuality in time, communication,
discipline, rules and regulations. And I believe these kinds of skill will have positive impact on your
child’s education.
Third most important things, you know your child since born so you know almost everything about
his/her behavior, thinking, ideas and that kind of things so if you share those things with his/her teacher,
your child’s teachers can always find easier way to teach and explain on any particular topics or
subjects.

So I strongly believe that parents should be involved in children’s schooling.

9. Where you want to raise your children, in urban areas or rural areas?
Ans: I always love to raise my children in rural area because of many important reasons.

First of all, I am sure that in rural areas my children will be in crime and violence free area. Because of
that they will feel free and safe and so forth I won’t need to worry about them.

Secondly, in rural areas most often schools are near to your home so they will walk to school so forth
they will have some physical activity. Not only that rural areas have least pollution so all these kinds of
thing will keep them healthy.

And finally I believe that education system is same as anywhere else only you find the schools are
smaller so what? That doesn’t affect your children’s education.

So I always love to raise my children in rural areas.

10. What do you think about women’s enrollment is increased for going to college or university?
And why?
Ans: I definitely believe that women’s enrollment is increased for going to college or university due to
some important reasons.

First of all, women have more opportunities and more acceptance now a day, that they didn’t have years
ago.

Que & Ans.. SHREE: 5

Secondly, now a day to raise a family in comfortable environment, both men and women has to work
and chances of getting good jobs are higher if they are highly educated.

And finally women are more academically oriented now a day and men are moving directly into
technically type of field like computers and entertainment field so it has opened up space for the
women.

Because of all these reasons, I think women’s enrollment is increased for going to school or university.

11. In the first year of the university, do you think students enter directly in special subject or
they have to do general studies?
Ans: In my opinion, students have to do general studies in the first year of the university due to some
important reasons.
First of all, when students enter university, they are not certain exactly what they want to do? So general
studies give opportunity to the students to explore and to choose different options.

Secondly, the most general studies are applicable to any other field so before students learn any special
subject they should have the knowledge of basic concept of general subjects.

Because of all these reasons, I strongly believe that the students have to do general studies in the first
year of the university.

12. When you are attending the university, should you take any other subject or only related to
the speciality subject?
Ans: In my opinion, when we attend university, we should take only the specialty subject. There are so
many reasons.

First of all, we are oriented in one subject in terms of thinking. So we can focus more deeply in that
subject.

Secondly, we will have closer relationship with our colleagues and professors because we will be in the
same field.

Finally, we find new and new research everyday in any subject, so we will have enough time to focus
on newly researched topic.

Because of these reasons, I always believe to take only specialty subjects while we attend the university.

Que & Ans…… SHREE: 6

13. Some student work, even when they study in high school. Is it a good idea? Give your opinion.
Ans: In my opinion, it is a very good idea to work when the students are in a high school due to certain
reasons.

First of all, when they work, they will learn responsibilities, value of work and value of earning their
own money. Not only that work teaches to organize time, discipline, respects, rules and regulations.

Second, when they work, they will come in contact with different level of peoples and it will helps to
develop communicative skills and that is more important when they become expert.

Finally, when they work, they can save money for their university education because some parents can’t
afford high fees of university education.

So I think it’s a very good idea to work when students are in high-school.

14. Do you agree or disagree having great leader is much more of a benefit to country than having
a lot of advanced technology.
Ans: In my opinion, having a great leader is much more of a benefit to country than having a lot of
advanced technology due to certain reasons.
First of all, advance technology is useless if it is not being organized, encouraged or implemented
properly but if we have a great leader, he provides us a vision to organize and implement it in a very
effective way.

Finally, Now a day, advanced technology are fully automatic so it will the job requirement and so forth
there is lot of un-employment but great leader have the knowledge and thinking to balance and support
both the technology and employment.

Because of these reason, I strongly believe that the great leader is much more of a benefit to country
than having a lot of advanced technology.

15. How do you think the speed of advancing technology in the world will affect both the
workforce and industries in the next ten years in your country?
Ans: In my opinion, the speed of advancing technology will have positive impacts on the industries but
negative impacts on the workforce in next ten years in our country.

First of all, almost all advancing technology are fully automatic, with very high speed and with latest
version, so it will save our time, consumption of utility and man power. So we will have products at
very low prices with very good quality.

Que & Ans… SHREE: 7

But on the other end, however, because advancing technology are fully automatic, it will cut down the
job requirements and so forth there will be a lot of un-employment in our country.

So I expect some changes in both workforce and industries in next ten years due to speed of advancing
technology.

16. Many peoples enjoy visiting zoo. But many peoples believe, animals shouldn’t be taken away
from their natural surroundings. What do you think about this issue?

Ans: In my opinion, We should have zoo due to certain reasons.

First of all we have zoo for the entertainment, education and science purposes. To teach our people and
children, how they feed? How they grow? And how they survive? So our children learn to appreciate
and to respect the animals. So they don’t destroy them and they know that the animals also have the
rights to live in our world.

Second, now a day people are going to natural surroundings and building the factories and destructing
the natural environment. And because of that it becomes very difficult for the animals to survive and so
many animals now a days becoming extinct. So our zoos do the research and help to preserve animals.

Because of all these reasons, I think we should enjoy visiting the zoo.

17. Some companies hire peoples internally and some companies hire people from outside. What
do you think about this issue?
Ans: In my opinion, companies should hire peoples internally due to some important reasons.
First of all, when you hire people internally, you know that the person is familiar with the organization
and running of the company. So you save a lot of money and lot of time in training and orientation.

Second, you know that person’s interest, skill, and attitude so that person comes with higher
recommendation.

Finally, when you hire any person internally then everybody in the company will know. So they get
motivated to work hard and sincerely, so they also get hired.

So I strongly believe that the companies should hire peoples internally.

18. When you reach the retirement age and if you have option to choose the either you want to
retire or still want to work. What will you prefer?
Que & Ans… SHREE: 8

Ans: In my opinion, I will prefer to retire when I will reach the retirement age due to certain reasons.

First of all, when I will reach to the retirement age, I probably would have worked 30 years of my life
and that’s long enough. It means it is the time to relax and rest.

Secondly, it will open up an opportunity for young and energetic person to get hired in my place. And I
will be happy for that.

And finally, when I will reach to retirement age. Probably I will have lot of health problems and I may
not perform duties very well like before. So if I make a big mistakes, my company could fire me and
that I never want.

Because of all these reasons, I would prefer to retire when I will reach to the retirement age.

19. Many peoples believe that there should be the mandatory retirement once you reach the
retirement age?
Ans: In my opinion, there should be mandatory retirement once we reach to the retirement age due to
some important reasons.

First of all, we have many young, physically fit and skilled people in our country and they are
struggling to get a job. So if there is mandatory retirement, they will get job opportunities in our
country.

Secondly, when people reach to retirement age. Quite often they will have various health problems and
they may not perform duties very well and consequently they might make crucial mistakes.

Because of these reasons, I believe that there should be mandatory retirement once you reach retirement
age.

20. Many people believe the government should increase the age of mandatory retirement of its
citizen. What do you think about this issue?
Ans: In my opinion, I definitely believe that the government should increase the age of mandatory
retirement.
First of all, if government won’t increase the age of mandatory retirement then we will loose not only
the professionals but we will also loose lot of skills.

Second, if more and more peoples retired, they will be dependent on government pension and free
healthcare system and consequently it will affect our country’s economy.
Que & Ans.. SHREE: 9

Finally, now a day because of advanced healthcare and people’s awareness about their health and
exercise, our peoples at the age of 65 is still as young like at the age of 40, still energetic and they are
still physically fit to work.

Because of these reasons, I strongly believe that the government should increase the age for the
mandatory retirement.

21. What would you do if suddenly you received a large amount of money?
Ans: If I receive a large amount of money, then I would prefer to do several things.

First of all, I will buy a new house because I don’t have the stable and secure place for my kid to grow
up and at this time we are moving from place to place paying higher rent.

Secondly, if still I have enough money after buying a home, I would invest the money in something that
I always wanted. For example I would invest some money for my children’s futures education. I would
invest some money in government’s pension plan. So I don’t need to worry about money when I
become old.

And finally, if I still left with some money I would love to offer some money in charities because we
have lot of poor people in our country.

So I would do several things if I receive a large amount of money.

22. Think about a career that you had once considered instead the one you have chosen. What
would it have taken to become successful in that career?
Ans: I am a pharmacist and once I had considered choosing a carrier in master of business
administration and I believe that it would have helped me in several ways.

First of all, I won’t become a successful pharmacist if I don’t have good communication skills. Because
I have to communicate to different level of peoples quite often every day in my fields so I have to have
good communication skills.

Secondly, the administration skill. As a pharmacist I have to organize the time and casual of my juniors,
I have to structure the rules and regulations for my pharmacy. So I need good management and
administration skills.

Third important thing, I need to be assertive, I need to be frank as a boss. I need to have a lot of contacts
and I need to be updated for latest information.

So because of these reason, if I would have considered becoming a master in business administration
and it would have helped me a lot to learn all these skill. So I could become a successful pharmacist.
Que & Ans….. SHREE: 12

23. Many people believe that the government should pay for the healthcare of its citizens. Other
people believe citizens should pay for their individual healthcare, privately. What do you
think about this issue?
Ans: In my opinion, I think government should pay for their citizen’s healthcare because of several
reasons.

First of all, peoples are paying lot of taxes and I think government should use this money for essential
services. Lot of People have no food, no home and no health care and all these essential services keep
people alive. if not, I think healthcare will become a profit based business and rich people will be given
a first preference for the healthcare and I believe that the healthcare is not a luxury but it is a right of
every person to have an equal access.

Second, if government won’t pay for the healthcare, many peoples can afford to see the doctors. So we
will have rapid out break of various different diseases like Sars, and Avian flue

So because of these reasons I strongly believe that the government should pay for the healthcare of their
citizen.

24. Many people believe that when young people, who are minors, commit crimes, the parents
should be held responsible and penalized for these crimes because their children are
underage. What do you think about this issue?
Ans: In my opinion, I think the parents should be held responsible and penalized for the crimes when
their younger children commit crimes. There are several reasons.

First of all, when children are small, it is the responsibility of the parents to provide physical needs and
moral support. Not only that its time when parents should teach children discipline, respect and what is
good and what is bad? But what the many parents do? They are ways busy with their work, so they
never give attention but its real time when your children often craving for parent’s attention. So children
become distracted and they learn from friend’s, movies and from other sources and quite often they
commit some dangerous things.

Second, many parents watch violence things, sexual material in TV. in presence of their kids and not
only that even they become excited seeing those things and glorify that kind of things. In another word
parents give a positive attendance to this kind of things and our children become sensitized and they
copy what they see.

So I strongly believe that when younger people, who are minor, commit crimes, the parents should be
held responsible and penalized.

Que & Ans….. SHREE:13

25. What is the most historic place in the world that you would like to visit and why?
Ans: I would love to visit “Taj mahal” of India due to some important reasons.

First of all, it was built more than thousands years ago and it is still standing like before as one of the
most historic building in the world.

Second it’s a landmark from my country and the most beautiful thing is that it’s all made up of gold.

And finally, it represents the symbol of love and affection because king made up by himself in tribute to
his lover. And something I proud because it belongs to my country.

26. What do you think can be done to reduce the air pollution in your city?
Ans: I think there are the several things we can do to reduce air pollution.

First of all, we should encourage people to use sub-ways and buses instead of using their own car. Not
only that government should impose toll on certain route especially busy route, so people will stop
using car. And it will reduce air pollution.

Second, Government should ban cigarette smoking in certain places. Not only that government should
encourage, peoples to quite smoking and government should implement certain health programmes that
teach our people about intensity of harm due to cigarette smoking. And I believe smoke of the cigarette
is one of the major causes of air pollution.

Third, I believe is the international awareness about harmful effect of gas emission. Or uses of gas. So
we should encourage people to find and use another resource if we can use it instead of gas like solar
power, like nuclear power or any other energy. which is pure and harmless to our environment.

So there are several things we can do to reduce air pollutions.

Que & Ans…… SHREE: 14

27. Many peoples believe that our society places too much importance on appearance. What do
you think about this issue?
Ans: In my opinion, our society places too much importance on appearance because of several reasons.

First of all, marketing and advertisements make our people to feel that their looks are not good enough.
So millions of dollar of our society are spent for changing looks. For ex. for lipo suction, breast
reduction and that kind of things. And because we are tempted to give certain importance to certain
looks, people try to achieve certain look and they never satisfy. Not only that people spend lot of money
after that then anything else and I think all these because of marketing.

Second, I think is because of mental and physiological impact. You see now a days in a movie that actor
or actress with a total different looks. And our people believe that they are star because they have
different looks. So these things psychologically affect peoples thinking and peoples try to copy it.

So I definitely think that we place too much importance on appearance.

28. Do you agree or disagree that we place too much importance on material things?
Ans: In my opinion, I definitely believe that we place too much importance on material things.

First of all, because people judge the value of other peoples if people have lot of material things. People
think you are great and valuable person if you have good house, good television, good furniture and that
kind of things. So people tempted to own these material things even though they go on debt. If they
have no money they use credit cards but get a material things and they spend quite lot of money on
material thing than on anything else.

Second, when people involve in car accidents, quite often people come out of car and first try to look
for the damage of the car but they hardly try to look at the injury they have. So sometimes they worry
more about the car than the life.

So I definitely think we place too much importance on material thing than anything else.

Que & Ans… SHREE: 15

29. What do you the cities should do to get more people to use the bus and subway and reduce the
number of cars on the road?
Ans: There are several ways to reduce the no. of cars on the road and to get people to use the buses and
subways.

First of all, government should impose the tolls on many certain busy roads. So people will stop using
car more often.

Second, public awareness about air pollution that is caused by car emission. And government should
start campaign and teach our people how the air pollution affect environment and so forth our health.

Third important things, government should subsidize the buses and sub-ways, so they don’t have to
increase the fares.

So there are several ways to make people using buses and subways and reduce no. of cars on the road.
30. Many people believe that children live much better today than they did 50 year ago. What do
you think about this issue?
Ans: In my opinion, I definitely believe that children live much better today than we did 50 year ago
due to several reasons.

First of all, Education is better and our children are able to learn lot more things very quickly because
they learn through new technology and they learn computers and that kind of things that we didn’t have
in older time.

Second, our children have more opportunities for education because they don’t have to work for the
family at age of 14 that we did 50 years ago. Not only they, Healthcare even is better because there are
lot of vaccination so they don’t die because of outbreak of diseases.

Finally I can say that our children have lot of opportunity to keep them fit. Because there are various
physical activities in schools now a day and various clubs to exercise.

So I think our children’s life is much better than we had it before 50 years ago.

Que & Ans…. SHREE: 16

31. Do you agree or disagree that television can have a very negative impact on our lives?
Ans: In my opinion, I strongly believe that the television negatively impact on our lives.

First of you, you see the crimes 24 a day when you turned on your TV. Whether it is a movie, sport or
news. That somebody is being killed, somebody is being murdered and somebody body is being
punched. Over and over and over and again so our children become sensitized and they try to copy what
they see. Not only that when TV shows violence or crime, more often they don’t show consequence and
our children don’t realized that there is a serious consequence after any violence and crime. So some
times they make serious crimes.

Secondly, many times our children become addicted for certain T V programmes and in consequence of
that they don’t do their home work in time, don’t sleep in time and don’t concentrate in studying. So
forth it affects their education.

So there are various negative impacts on our lives due to television.

32. What do you think is the reason why the purchases of cd’s by teen and adult is declined?
What we can do to try to solve this problem.
Ans: There are some reasons for declined in purchase of Cds by teen and adult.

First of all, because of CD-Burner. Original cd’s are still at higher price, almost 20$ per cd .So what the
people do? They buy one original Cd and make several copies on blank Cd and it cost only 20cent per
Cd.
Secondly, because of the internet, now a day you find lot of websites. Where you can hear and
download music of your choices and that’s totally free.

So these are the main reasons I believe that purchase of cds has been declined.

To prevent this problem, we can do several things.

First of all, we can make cd’s more attractive in look. Not only that we can put some block device or
technology on cd’s so people can’t copy it.

Second, we should make the music websites in such a way so that they can’t download and if they want
to download. They should become a member and pay the fees.

So we can do these things to prevent this problem.

Que & Ans…. SHREE: 17

33. There will be a new store opening near Helen’s furniture and will be selling similar items.
What do you think Helen furniture should do to keep her sales up?
Ans: Helen’s furniture can do several things to keep its sales up.

First of all, they should keep wide range of items with very good quality as well as they should offer
competitive prices for the items so everybody can afford it.

Second, they should accept all types of payment including cheques and credit card so it becomes
convenient for the customers.

Finally, they should to guarantee an excellent customer satisfaction. For that, they should offer services
and supports after sales. Not only that they should offer free delivery and free assembly for the items.

So there are several ways for Helen’s furniture to keep its sales up.

34. Some people think that furniture items made at home or by hand are of better quality. Other
thinks that items made by machine are better. Compare the qualities of those furniture items
made at home with those made by machine.
Ans: There are advantages and disadvantages of both types of furniture. First look at hand made
furniture.

Hand made furniture is made with personal touch and personal skill, so it’s more unique, more durable
and with better quality.

Not only that, it is made up of real wood and you can custom design, shape and color.

But on the other end, hand made furniture is very difficult to duplicate. And if it happens to lose any
parts then it’s very difficult to get it. Not only that it is costly because it is made by hand and that takes
time.

Now look at machine made furniture.

First of all, it is much more cheater because it’s made up on automatic machine that saves a lot of time
and a lot of work. Second, it’s very easier to find any replacement part and easy to reassemble.

But on the other end, it is common design and everybody. There is no indifference. Not only that it is
made up of ordinary wood so it’s not durable like hand made furniture.

Que & Ans… SHREE: 18

35. Why plastic waste materials are being increased from 1950 to 2000?
Ans: Because of some important reasons, Plastic material waste has been increased from 1950 to 2000.
For example.

First of all, plastic is easy to make and easy to recycle. Over many years, science and research proved
that plastic material is more compatible with almost everything and it doesn’t contaminate any
ingredients. So quite often we use plastic to pack foods, drugs and for almost every thing.

Second, because of latest technology, we use email and we use e link and that kind of things. So we
don’t use that much paper that we used past. So we recycle almost all paper and against that we use it
very less. Not only that in many fields, plastic replaced paper because it’s more durable and long lasted.
For example, the printing of business card, visiting card and that type of things.

So there are several reasons that the waste material of plastic has been increased from 1950 to 2000.

36. Do you agree or disagree that your city requires recycling?

Ans: In my opinion, I definitely believe that the city require recycling.

First of all, recycling in general, decreases the disposal of waste materials in water, air or land. So it will
reduce the contamination and pollution. So there will less chances for out break of any disease and that
will keep our people healthy.

Second, if our city won’t recycle then we will run out of resources and at certain time there will be huge
crises for those resources. And because of crisis it will affect to make and produce certain things. And
so forth it will affect our economy. Not only that if our city won’t recycle, that it will be dumping and
dumping on space, so we might run out of the space.

There are so many reasons make me think that the cities should recycle.

37. Some people prefer to eat at food stand or restaurants. Other people prefer to prepare and eat
food at home. Which do you prefer? Use specific reasons and examples to support your
answer.
Ans. I prefer to prepare and eat food at home because of some reasons.

First of all, it is cheaper and I can prepare the food with the taste of my own choice.

Secondly, I know the quality of food and I know about the ingredients used to make the food. Because
if you eat at restaurant, you don’t know that what are the ingredients used and sometimes you may have
allergy to something.
And finally, I like to eat my food in comfort of my own home.

So because of above reasons, I always prefer to prepare and eat food at home.

38. Some people believe that university students should be required to attend classes. Other
believe that going to classes should be optional for students. Which point of view do you agree
with? Use specific reasons and details to explain your answer.

Ans: I believe that university students should be required to attend classes and it should be compulsory
because of some reasons.

First of all, when they attend classes they will definitely get the benefits of class discussion, class
interaction and feed back and that will help to explore them in certain areas of the study.

Secondly, when they attend classes they will be able to learn lot of other skills like organistion of time,
rules and regulation and it will help to build a discipline.

And finally, when they will attend classes they will have some practical experience and that what they
will need when they become expert because now a day practical experience is the most valuable skill
for almost all professions.

Because of these reasons, I believe attending the class should be compulsory for the university students.

39. Neighbours are the people who live near us. In your opinion, what are the qualities of a good
neighbour? Use specific details and examples in your answer.

Ans. In my opinion, good neighbor should have sevaral qualities. For example

First of all, Good neighbor should think the the convenience and health of their neighbour and for that
they should control some activities that disturb other and they should keep the surrounding area of their
home neat and clean.

Secondly, Good neighbors should support & help other in any kind of emergency. For example. They
should provide temporary shelter if others have fire in their home. They should call an ambulance if
others have emergency medical situations.

And finally, good neighbors should share fun in other’s festival and they should share sorrow if
somebody dies in other’s family.

So there are several qualities, I think good neighbor should have it

40. It has recently been announced that a new restaurant may be built in your neighbourhood. Do
you support or oppose this plan? Why? Use specific reasons and details to support your answers.

Ans: I will definitely support if the new restaurant is built in my neighborhoods because of some
reasons.

First of all, new restaurant will create some job opportunities for people in my
neighbor hood. So i will be very happy if people of my neighbor hood get the job there.

Secondly, new restaurants will attract the people from other areas so it also will increase the
business for other people including my business.

And finally, I love eating foods of different taste in the restaurant but we don’t have any good
restaurant in our neighbor hood. So it will be more convenient for me to eat in restaurant.

Because of these reason, I will definitely support if new restaurants is built in my neighbor hood.

41. Some people think that they can learn better by themselves than with a teacher. Other thinks
that it is always better to have a teacher. Which do you prefer? Use specific reasons to develop
your essay.

Ans: I always prefer to learn from teacher because of some important reasons.

First of all, teacher will

42. What are the some important qualities of a good supervisor (Boss)? Use specific details and
example to explain why these quality are important.

Ans: Good supervisor should have several important qualities. For example

First of all, to run the company smoothly and effectively, supervisor should have excellent
administrative and management skill because these skills help supervisor to arrange work schedule of
employee, to design the job distribution to each employee and to structure rules and regulations and that
so sort of things.

Secondly,Good supervisor should have excellent communication skill as well as excellent problem
solving skill Because more often supervisor is required to solve problems of employee as well as
problems of consumers.

Finally, Good supervisor should have updated knowledge in his field so he can teach and explore his
employee in the field very effectively.

So there should be certain qualities in good supervisor.

43. Should Governments spend more money on improving roads and highways or should
government spend more money on improving public transportaion (Buses, Trains, Subways)
why ? Use specific reasons and details to develop your essay.

Ans.:

44. You have enough money to purchase either a house or a business. Which would you chose to
buy ? Give specific reasons to explain your choice.

Ans : In my opinion, if I have enough money then I will prefer to buy a house because of some
important reasons.
First of all, I would love to offer my children good, stable and secure place to live and grow. Not only
that I don’t need to move from place to place paying higher rents.

Secondly, there is a lot of competition in any business now a day so I am not sure my business will
make the money for me or not. So I don’t want to take any financial risk.

And finally, Quite often business demand your time and energy including weekends
and I love to spend weekend with my family for social outing and fun.

Because of all these reasons, if I have enough money, I will prefer to buy a house.

45. Some students prefer to study alone. Other prefer to study with a group of students. Which do
you prefer? Use specific reasons and examples to support your answer.

Ans. I prefer to study with the group of students due to some important reasons.
First of all, there will be group discussion and group interaction and that will help me to learn and
remember any topic of my subject very easily.

Secondly, in a group study, I can share lot of things with other students like friendship, ideas, skills and
reading materials so I will have better source of information about my subject or study.

And finally, if other students are smart and intelligent, I will become inspired and motivated to be the
same and it will help you to concentrate better in my study.

So I think, I will prefer group study rather than I study alone.

46. Movies are polular all over the world. Explain why movies are so popular. Use reasons and
specific examples to support your answer.

Ans.: Movies are popular due to some reasons.

First of all, Movies bring us new fashions and different looks and now a day people give more
importance to different looks and different fashions.

Secondly,

47. The 21 st century has begun. What changes do you think this new century will bring ? Use
examples and details in your answer.

Ans: New century will bring lot of changes. For Example

First of all, we will have a huge changes in our work force for industries because we will have new
technology in our industries and most likely it will be fully automatic and computerized. So we will
need less work force to run industry but on other end we will need highly technically advanced
workforce to run our industries where needed.

Secondly, our children will be able to get their degree in any professional field through the internet. So
our education system will be more easy and convenient but on the other end our professional who study
through the internet will be less practical because they will not have practical experiences through the
internet.

So there will be positive as well as negative changes in 21 st century.

48. Many people have close relationship with their pets. These people treat their birds, cat or
other animal as member of their family. In your opinion, are such relationship good? Why or
not? Use specific reasons and examples to support your answer.

49. People do many different things to stay healthy. What do you do for good health ? use specific
reasons and example to support your answer.

Ans ; I also do several things to stay healthy.

First of all, I avoid eating junk food and I eat my food that contains sufficient and necessary nutritional
supplements that our body require. So it helps to keep my body in good shape and helps to avoid
cholesterol problems.

Secondly, I keep myself aways from bad habbits of smoking a cigarate and drinking a alcohol. So forth
it helps to keep my heart and liver healthy.

Thirdly, I keep the surrounding of my home and work place neat and clean. So it helps to keep myself
away from any allergic conditions due to pollens, danders, molds and that kind of things.

Finally, I do the regular exercise everyday so it helps to keep my muscle in good shape and helps to
keep proper blood circulation in my body.

So I do several things to keep myself healthy.

50. Your school has enough money to purchase either computers for students or books for the
library. Which should you choose to buy – computers or books ? use specific reasons and
examples to support your recommendation.

Ans: In my opinion, school should buy books for the library due to some important reasons.

First of all, We can buy several copies of book at the same prices of one computer so school can offer
more student to study the same material or same subject at the same time.

Secondly, student can borrow the book from library and read at home. On the other end, students can’t
borrow the computer and take it to the home.

Finally, Books contain only the topics related to the subject but on your computer you may have risk to
expose your students to nuidity and that kind of things.

Because of all these reasons, I think schools should buy books for their student instead of computers.

51. Should government spend more money on improving roads and highways or should
government spend more money on improving public transportation (buses, trains, subways)
Why ? use specific reasons and details to develop your essay.
Ans : In my opinion, Government should spend money on improving all means of public transportation
due to some reasons.

First of all, The volume of car and trucks hitting the highways dramatically increases every year. And
because of that quality of our life is not good now a day due to lot of traffic and accidents. It makes our
life stressful. So expanding the subways and trains and developing the effective plan to combine buses
with subways will eventually reduce the traffic and accident on the road and so forth it will reduce our
stress.

Secondly, If we develop subway line at every corner of city, less people will use car and as a result
there will be less emission of dangerous gase like carbon dioxide in the air. So forth it will help to
improve our environment and we will have pure air to breath.

So because of these reasons, I believe government should spend money on improving public
transportation.

52. In general, people are living longer now. Discuss the cause of this phenomenon. Use specific
reasons and details to develop your essay.

Ans : A greater number of people are hitting the eighty- years mark than 10 years ago. There are several
reasons.

First of all, due to continuing medical and scientific developments, people have benefit of newly
developed medicines, vaccines and effective treatements now a day.
Consequently, we have managed to eradict the various disease on a global scale.

Secondly, Government free health care plan has opened up the opportunity for the prople to access
healthcare very easily. So more people visit their physician for regular body check-up as well as
screening for the disease they have.

Finally, Now a day people have more awareness in terms of eating hygienic food, having regular
exercise, avoiding the bad habbits like smoking a cigarette and drinking alcohol and that kind of things.

So because of all these reasons, I thinks peoples life are longer now.

53. We all work or will work in our job with differenet kinds of people. In your opinion, what are
some important characteristics of a co-worker (Someone you work closely with)? Use reason and
specific example to explain why these characteristics are important ?

Ans. Characterstic of our co-worker is one of the important factor that influence on our job satisfaction
at work. So I think there should be certain good characteristic of our co-worker to have better job
satisfaction

First of all, substantially to increase the quality of work, our co-worker should have team spirit.so we
can have great pleasure working on any project sharing ideas and helping one another where we are in
need.
Secondly, Our co-worker should be open-minded to any new idea. So we can think more about out
comes of our ideas from different angles.

And finally, our co-worker should be flexible so we can fill the gap if somebody is absent or is busy
with other work.. it will help to run our work very smoothly.

So I think, there should be certain characteristics in our co-worker.

54. People attend college or university for many different reasons ( For example, new experiences,
career preparation, increased knowledge.) why do u think people attend college or university?
Use specific reasons and example to support your answer.

Ans. People attend college or university for various reasons. For example

First of all, people attend university because they achieve more distinct, more respected and well-paid
profession. Not only. It helps to find the job very easier.

Secondly, University provide a higher level of education because university has wide resources and
facilities for the people who crave the knowledge. So university education help us widen our
understanding and increase our intellectual ability.

Finally, People attend university to go for the deep knowledge of their interested subject because high-
shcools teach only the basic fundamental things of subjects.

So, I think there are several reasons for the people to attend college or university.

55. Do you agree or disagree with the following statements? Parents are the best teachers. Use
specific reasons and examples to support your answer.

Ans. I believe that the parents are the best teachers in most cases due to some reasons.

First of all, They teach us to walk, to eat and to have a good manners before we reach the real world. In
addition, parents are most committed in the development and education of the children.

Secondly, Although most of us notorius when we are child, our parents have great sense of
understanding and great patience while they passing down their knowledge to us.

And finally, They always love us, so they wish us a success and thus will not teach us bad things.

So because of these reason, I believe that parents are our best teachers.

56. Now a day food become easier to prepare. Has this change improved the way people live? Use
specific reasons and examples to support your answer.

Ans : I definitely belive that people lives are have improved because of food become easier to prepare.
There are some reasons.
First of all, The use of technological advancement makes preparing food very easy & practicle even for
the clumsiest people. So people are now free, completed independent of restaurant and other places. So
they can prepare their food at home and enjoy the feeling of sweet home..

Secondly, people at work , life has just become easy for them.. They will not have to worry all day long
about what they are going to prepare for supper. They can carefully concentrate on their job and work
with a mind full of piece.

And finally, it saves a lot of our time and energy because quite often after a work we are so tired.

So I believe peoples lives have improved because of food become easier to prepare.

57. It has been said, “ Not everything is learned is contained in books.” Compare the knowledge
gained from experience with knowledge gained grom books. In your opinion which source is
important ? why ?

Ans. In my opinion, the knowledge gained through practice experience is more important due to some
reasons.

Books, no doubt, are the great source of knowledge as it gives us a idea about particular subject in detail
but it is essential to use them in a real environment and experience the knowledge that is learned from
the book.

Learning through experience is a lot different from learning through book. For example. I want to learn
to drive a car and even though I read all books of driving I cannot qualify as an expert driver because
the fact is that driving book can only teach the traffic rules and regulations and provide some solutions
to handle certain situations. The situation faced by the driver could be totally different what I learned
from the book and I think this the reason why all education institution run practical classes after theory
classes.

Because of all these reason, I think learning through practical experience is more important.

58. A company has announced that it wishes to build a large factory near your community.
Discuss the advantage and disadvantage of this influence on your community. Do you suppose or
oppose the factory? Explain your position.

Ans. I will definitely support if a large factory will be built near my community due to some important
reasons.

First of all, although new factories will be a little source of pollution, it will definitely create huge job
opportunities for the people of our community.

Secondly, although new industry will affect quality of our life in terms of taking lot of our free land,
making noisy environment, destroying natural resources people of our community will have better
services of utility. Because quite often, government will replace old pipe lines for water with new one,
they will replace old electric wiring with new one in our area.

So I will definitely support if a large factory is built in my neighbout hood.

59. If you could change one important things about your hometown, what would you change? Use
reasons and specific examples to support your answer.

Ans: If I could change one important thing about my hometown, then it would be the air pollution
problems because of some reasons.

First of all, As an industrial area, my city has made a great deal of contribution for my country’s
economical development. But due to environmental destruction, it became very hard to attract new
investor in my town.. More and more student are moving outside of my city for their education and they
don’t prefer to come back and work in my city once they finish graduation. Consequently, over many
years it will definitely affect my home town’s reputation as well as development.

Secondly, Due to environmental destruction we don’t have the pure air to breath in home town. And
more and more peoples are affected by serious respiratory diseases now a day and I think my city will
be in danger for any serious outbreak of diseases due to pollution.

Because of these two reason, if I could change one important thing about my hometown, then It would
be the air pollution problem.

60. How do movies or televisions influence people’s behavior? Use reasons and specific examples

Ans : Movies and televisions have positive as well as negative influence on people’s behavior. For
example

First of all, Parents life has become more stressful because today’s movie are full of sex, crime and that
kind of things. And our children are prone to copy it so parents are more worried due to probable
negative impact on their children’s life through the movie or television.

Secondly, quite often people adopt certain good things from television or movie in the terms of
clothing, eating habbits, , wayLot of good advertisement and the fact.

61. Every generation of people is different in important ways. How is your generation different
from your parents’ generation? Use specific reasons and examples to explain your answer.

Ans: As we can learn from movies, books and historical documents, our generation is different from
that of our parents in some important ways.

First of all, Thirty years ago, many people couldn’t obtain school education. Now all the people attend
school and then university. As a result common person know more then his or her parents. Obviously, it
helps people live more confortably.

Secondly, Nowadays people consider their lives more seriously. Now even a child is thinking about his
future and is planning his life and when attending university, he knows what profession he will have.

Finally, a person now pay more attention to his or her health. More peoples are doing physical
exercises., less are smoking than twenty years ago. It helps to maintain their health and live longer life.
 So in many ways, our generation is different from our parent’s generation.

62 Many people have a close relationship with their pets. These people treat their birds, cats, or
other animals as members of their family. In your opinion, are such relationships good? Why or
why not?. Use specific reasons and examples to support your answer.

1. Imagine that you happen to meet a co-worker who has recently returned from long period of
study leave. Greet your colleagues and be sure to
-mention the recent absence and return
-express your well come and positive reaction, inquiring about his new skill
-give a brief update of your workplace since he was away

Ans: High ken, well come back, I know you went for a year doing study in master of business field.

I am really interested to hear any new and interesting topic when you feel free.

You know, while you were away, our manager we had last year was retired and now we have a new
manager. He is young and very energetic.

I am sure you will definitely enjoy working with him.

2. You are organizing a get together party for successful completion of some project.
Invite friend who has not responded to written invitation. Include…
-What is going to happen in the party
-Why he should come
-Persuade him to come

Ans. Hello jack, I am so upset because you didn’t respond to my invitation for a party that I am
organizing in Holiday Inn Hotel in concern of successful project.

You know, I have invited many of my friends and the party will begin at 7:00 p.m. on next Saturday.
You know I have arranged the party so all of friends have get together and they know well each other. I
have already ordered drinks and dinner for that party and I think you should really come because I have
also arranged for dance so we all can dance together and I know you love dancing.

Sample test. http://www.ets.org/tse/sampletest.html

TIPS:

Time preparation:

1. Picture = 60 seconds to prepare. Note - Verb- past tense, or present tense, adverb, adjective.

• One day,______
2. Opinion questions = You have no time to prepare or you must answer immediately. Note- Key
words - two reasons..and start speaking.

• Try to repeat the question on the first sentence.

• Try to cover all language functions being asked.
• For these reasons, I think____ (It depends on the questions for the conclusion)
• Here is another format for Opinion and Graph.

3. Graph = 15 seconds to look at the graph.

• Graphs compare what and what for years of___and ____.

• General trend, look at the highest and the lowest.
• Don't forget to conclude. According to the graph, we can see that_____

4. Colleague- Greeting - congratulations. Time to prepare = 30 seconds

• Hello,____. Welcome back...or congratulations!

• I heard that you_____
• I am happy for you_______
• Mention the accomplishment or duties on the questions.
• If there is anything else I can do for you, please give me a call___(depends on the questions
also)

5. Customer compliants = listen to a conversation and have 30 seconds to prepare your answer.

• Hello__Mr./Ms.___, My name is____, your position_____.

• First, I understand____your problems.......
• I am sorry or apologize for our mistakes____
• I checked into the matter___and found that_____have made a mistake on your___
• We will send a service agent or someone to deliver or fix the problem_____or I already sent it
by express mail.
• You should receive it by_______
• We will give you discount___% on your next purchase___or coupons(any form of
compensations for the mistake, depends on sitution)
• Please accept our sincere apologies.
• If there is anything I can do for you, don't hesitate to call me.
• (All of the answers depends on situations)

6. Last question or Flow chart = 15 seconds to look at the flowchart - try to write down verbs or
nouns. Then, after conversation, please try to write down dates, places, who do what. Or just mark
down what have been done or not. You have 45 seconds to prepare the answer for the flowcart.

• Hello______. This is________, I am calling you to give you a report about_______project.

• First, _________ have been done.
• Second, _______is __ing
• However,________will...
• Finally,______I think that we should finish the project by___
• This is all I have to report to you.
• If you would like to discuss it further, just give me a call.

You have to answer the questions within 60 seconds. It doesn't mean to answer the whole 60
seconds. This is what I have been told by my tutors.
If you don't finish any questions, forget it and go to the next. Don't let those questions discourage

you.

This format is just a sample of many formats available. It depends on questions being asked..You
need to develop your own answers for each situtation. It may not be applied to all situations. Since
time is limited, we tend to miss some points during our deliveries.

I hope it helps someone. If you feel uncomfortable or disagree, ignore it. Don't let it confuse you.
Any constructive comment is welcome.

Good Luck.

Knok

6. Last question or Flow chart = 15 seconds to look at the flowchart - try to write down verbs or
nouns. Then, after conversation, please try to write down dates, places, who do what. Or just mark
down what have been done or not. You have 45 seconds to prepare the answer for the flowcart.

• Hello______. This is________, I am calling to give you my report about (on,

for)_______project.(Or I would like to update you on______)
• First, _________ have been done.
• Second, _______is __ing
• However, ________ will...
• Finally,______ I think that we should finish the project by___
• This is all I have to report to you.
• If you would like to discuss it further, just give me a call.

Hello everybody,

I took the test in Vancouver, B.C. last Friday. The testcenter was below a church inside a day care
center. The supervisor was in the room the whole time and tried to stay busy by moving things
around, sometimes she just sat there and looked at me and listend to my answers, that really irritated

me. I don't think I did so well, but sure hope I don't have to take this test ever again. It was my
first time, so cross your fingers for me.

1st question:

- man loads boxes into the trunk of his car

- he drives away
- stops at a parking lot, gets out the car with the keys in his hand
- he unloads the boxes
- closes the trunk and forgets the keys inside the trunk
- he calls the "E-Z key company" with his cell phone
- gets his keys back

2nd question:

- Tell the advantages and disadvantages of having a cell phone

3rd question:
- You move to a foreign country or a new city, what do you do to reduce the
stress that is involved in a move like that?

4th question:

- What time of the day do you function best and why?

5th question:

- A bar graph that showed the tickets sold in the year 2001 for plays, movies, and theater. It
compared summer and winter sale. State what you see.

6th question

- Do you prefer to see a live performance in a theater or go to a play, compared to staying at home
and watch TV or listening to a tape recording?

7th question

- You had to congratulate a colleague for his promotion to be the head of a new department. Make
sure the wishes include:
- to congratulate him
- why he is a loss for your department and an asset for the new department
- how do you suggest to celebrate the promotion

8th question

- You are a person who works for a newspaper "The Times" and you have to respond to a call.
Include:
- your apology
- a solution to the problem
The call:
Hello, this is Mr. Frank Jenson, I have a subscription of your newspaper. For the past two weeks the
newspaper is being delivered to my house around 8 o'clock. Usually I get it around 7 o'clock. The
reason why I subscribe the newspaper is because I want to read it before I go to work. I am at work
at eight so I am not able to read the newspaper for the past two weeks. If I wanted it so late I could
pick it up at a newspaper stand. I am very disappointed and thinking about cancelling my
subscription. Please give me a call back.

9th question:

You are an employee at a local law firm and they want you to call your supervisor to give her a report
on the recruitment for the new law firm interns.

the recruitment plan states

- designing hand outs and advertisment
- get in contact with local universities
- screen the application forms
- hiring process and starting date of new interns

The conversation you will hear, was between two colleagues who talked about the fact that the hand
outs have been out for the past two weeks and they contacted the local universities, which set up
meetings with their students for them. Many students attended the meetings and they ended up with
many interested students. They reveived more application forms then they expected and whats left to
do in the next seven days, will be to pick the interns and hire them.
I hope this helps! Good luck to everybody
don't know if anyone had already discussed this.

I would like to tell everyone about the type of graph I encountered when I took the February 2005
TSE test. It was not the usual graph, pie, line, and bar graphs, we all know. It was a comparison
between two different types or brands of car. Compared in three different areas and, as far as I can
remember, it was the speed, fuel efficiency, and comfort. It was rated by the following:

Poor Good Excellent

(presented by oblong shaped which are shaded, half shaded and unshaded respectively)

I was very frustrated during that time because I studied only the three common types of graphs. I
had no idea that they would came out with this kind of graph.
Is there anyone who had encountered the same type in the graph section or had another type that
everyone is not familiar with.
Hi all,

these are the another set of questions : Just got from my friend

Picture story :

3 girls were walking. Searching for restaurant. They came to one cafe where waiting time was 45
mins. They decided to go some other place. Finally they ate at small open place.

Opinion Qs:

1. some people eat outside the resaturant and others inside. Adv-Disadv
2. Most young people spend their time on football, baseball. What do you think they should spend
their time in other acitivities > or what do you think is it good ?
3. Make a change in your study or work area. You have noisy and crowdy environment. What change
will you make ?

Graph :

Line graph. 2lines compared for % of people who rent an apratment and people who owm house from
1962 to 2000

QS: Adv-Disad :Young people like to live friends or family

Greeting :
YOu are moving to new place. One of your colleague helped you in that. Thank him and explain how
he helped you and what is reason that you moved.

complain:

You work at doctors office. One woman left msg that she came here 3 weeks ago for ohysical check-
up. She got call from us she got everything normal. But she has not received any report yet. She has
to give this report in order to get a job. So please respond soon.

Report:

Retirement party :
Invitation -sent out, Collected $25 from everyone. Purchased gift-watch, speech is ready. only
remaining is inform restuarant about how many people are going to come.

I hope this will help.

All the best everyone.

Here were the June 3rd questions. Please study hard, and do not memorize!

Q1 Picture story -
A man was painting nature
A ball hit his work
He did not know what to do
He decided to not fix his work
Then he eventually won first prize

Q2 Would you prefer to decorate your home with beautiful paintings or photographs of family
members?

Q3 Do you prefer telephone or email/letter when communicating to your friends

Q4 How much school influences the health practices of kids today.

Q5 Comparison between two pie charts on Newton Public Library information resources

Q6 Do you think your country would still rely on books as their source of information in the future?

Q7 You were assigned to orient a colleague to the company

Q8 You work for A1 Locksmith. A man left his keys inside the car. He requested that you dispatch
someone to help him get the keys. How would you handle that?

Q9 You were given an assignment to plan a retirement party for Tom.

Again, I hope you guys just use these for your reference. Good luck and God bless everyone

Hi everone this is the question set will i ans .hope it helps .

BEST OF LUCK TO ALL

Q1.A man was painting a landscape in an open area,Some boys were playing football.the ball comes and
hits the canavas whaich falls down on the ground .the children gather and help the painter pick up the
painting and stand.
When the painter examinies his painting ,he feels there is something good about it He enters that painting in
an art competition and wins the first prizes.

Q2.Some people like to decorate their houses with paintings and some other arts.While other prefer to
decorate with their photographs and that of their friend

What do you prefer and why?.

Q3 The eating habits of today’s young generations r not healthy .Should Schools take the responsibilities of
teaching the generation good and healthy food habits .What do u think and why?
Q4.
Pie chrt for yrs 1984 and 2004
Percentage of people using newton’s library for internet\books, computers, magazines etc

Q5.Books r good medium for info.Which medium will the people of ur country use in future to get info
.Why?

Q6.Pleople like to communicate on telephone other by letters/emails .

Compare the varius modes of communications.

Q7.You r an employer of AI locksmith .A man calls u and leaves a message that he has locked his car
leaving his keys inside the car.Call and help him.

Sympathise with his situation .Tell him what u cn do to help him.

Q8. Talk to a collegue who is facing difficulty in adjusting to new job.

1.Talk to him and mention some common problem he is facing

2.Assure him that he will do fine in his new job

3.Propose him a lunch meeting to discuss the working environment.

Q9Flow Chart

Farewell party for mr tom

Room booked
Cake ordered
Farewell Speech written
Gift purchased
Invitation sent
Conversation:summaryt
It has not yet decided where to hold the party in canteen or some other place,so the room has not been
booked.

Cake has been ordered.Farewell speech has beeen written which concludes brief biographyof MR
TOM.present has been purchased aAWatch with his initials and retirement date has been carved on it.Once
the venue is decided invitiations will be sent.

Voice mail report to Miss _-------

1.What the situation is.
2.what has been done
3.what needs to be done

Here were the June 3rd second questions. Please study hard, and do not memorize!

Q1 Picture story -
A man came out the home and filled his car’s dickey with some boxes

He drove to the parking lot.

There he took the boxes out of his car.

There was some problem with the dickey keys.

He calls the Lock service main on mobile.

The man arrives and repairs the keys.

Q2 What are the advantages and disadvantages of owning a mobile or cell phone.

Q3 Do you prefer to work early in the day or late in the day.

Q4 When you move to new country or community to decrease stress what will you do.

Q5 Bar graph

Q6 Some people go to auditorium to watch plays and some people prefer to watch on video tapes and listen
to much, which one you prefer.

Q7 Your colleague got promotion and was changed to different department in your company. How he can
work in that department, who your department is going to be effected because his absence and
arrangements for party.

Q8 You work for a New Paper service. One of your customer calls and tell that he is getting newspaper at 8
which is to be at 7 for the last one week. Respond him.

Q9 Not sure of the Progress Report.

Dear examinees, first I would like to announce my success in TSE test on the fifth attempt . On the
fifth attempt my accoplishment during the exam was worst than ever before,however I got score
50 !!!
I faced difficulty in passing the test because I work in a small town in Libya with no access to talk with
foriegn people,nevertheless I made a lot of progress by listening to VOA and BBC programs and
talking to my self and recording my sound.
My gift to you are sampels of questions I faced in previous exams and other collected from friends
hopping that they work as stimulent for you to thing and talk.
Good luck.
1.What kind of music you like and why you hear music?
2. Do you think that artists & sport people can be a good model to follow?
3. Say to your master you are sorry because you reached late to your work.
4. Do you prefer to go to your work by public transportation? Why?
5. Is it always only hard work can make you reach your goal or is luck necessary as well?
6. What is your best hour of the day for your high accomplishment& why?
7. Why now a day's more students go to computer& business field education?
8. Urge me to visit a zoo.
9. Urge me to visit a natural historical museum.
10. Urge me to visit a super market.
11. Tell me the difference of buying furniture from furniture store than from apartment store?
12. Do you agree or not for opening a door when a film starts?
13. Imagine a tall man sitting in front of you in a theater. How you will ask the attendance to change
your place?
14. Why some people prefer seeing movie in cinema rather than in T.V.?
15. How you celebrate a festival in your country?
16. What is the role of computer on the work performance (employment rate)?
17. Should you spend all of your time in organized sport?
18. Do you prefer to work with small group or big group?
19. Tell me about green house effect and what can we do to reduce its effect?
20. What transportation you prefer?
21. What is the difference between hand made and machine made items?
22. Do you thing that university education is necessary to all people?
23. What business you like to open? Why?
24. If some one opened business like yours not far from you. What you do to make your business
more profitable?
Next are questions sent to me by friend:

1- There were no map and map related questions. The first question was
picture story which was about a man who is asleep and wakes up and go
to

work but his office is closed due to power cut off and he returns home
and read a book.
2- Imagine you are the man in picture and you were suppose to finish a
presentation but you could not. Tell your client the problem and
apologize him.
3- What time of day you can work better?
4-Tell me how do you feel about wearing a helmet for riding a bicycle.
5-What kind of advice you will give your new colleague to help him to
get adjusted to his new work place.
6-What kind of business would you being doing in 10 years from now.
Tell

me about it and the reason for doing it.

7- A line graph about buying music cassette in 2 group of people
(teenagers and adults) during years 1975-2000. Tell me about the
information in graph.
8- what is the difference between listening to music on radio and
listening to your personal music collections.
9- announcement about a New York tour with 3 changes in time and place
of departure and the day of tour.
Then we got a pen and listen to 3 different conversation.
They were almost exactly like those question that are in TSE web site.
10- a voice mail of a lady complaining about receiving a torn box of
coffee. She is also unhappy about the taste of the coffee and says that
the taste of her last ordered coffee is not the same as it used to be.
So you 30 sec to prepare an answer to this and you have to show that
you

understand the problem and suggest a solution.

11- A table about hiring new people for job offer and giving a brief
report to your boss. You hear that 2 people are talking about receiving
so many applications and interviewing the applicants.
12- A conflict in your hotel reservation which was supposed to be from
the 23rd of March to 25th, but the message that you get says that the
hotel reservation is from the 21st to 23rd. Call the hotel and explain
the problem and suggest more than solution for it.

Somebody asked me to clarify the meaning of "better" answer format in my earlier post. Many people
might think that we don't need to have any formats to answer because this is ”Test Spoken English."
we just need to speak whatever and make it clear, loud and understandable. It works for some people
who has better control of themselves (not nervous), good grammar, good pronunciation and clear
voice. It is easy for English speaking people to say that as well.

However, it is very hard for some people like many foreign who are nervous in test rooms. They have
many things to worry such as accent, grammar, answers etc. If they have a format for their answers,
they can focus on their other problems. It also helps them to deliver their answers effectively and do
not repeat themselves.

I have my answer format from many people who posted on this website such as Knok, Elsie, Kennyp
ect.

For example:

Opinion Question

I prefer giving money or gift certificate to my friends for their special day. (GET TO THE POINT) there
are many reasons (CONNECT TO LISTING)

First of all,... . ..... (Just 2-3 sentences ..That is..No more than that. U can give example but you have
to move on to next answer very quickly)
Secondly, ... . ....

Finally, ... ..
For all of these reasons, I prefer giving money or gift certificate to my friends. (Summary if u have
time) **** SPEAK SLOWLY ****

Or
There are many reasons.
Reason 1
It is ALSO ... reason 2
IN ADDITION, It is reason 3
For all these reason, ....

There are many formats that you can use. If you are not confident that you can come up with answers
quickly, at least you have format to start a sentence. I trained myself to answer questions in TWE
essay many times. I try to use the same format and plug in the answer. You should time yourself
when you practice.

Graph question, or complain question can have format too. For example, you should know what you
want to say right away when you see pie graph or bar graph. When i compare two pie graphs I know
that I will pick one increase category and one decrease category.

In real life, you can speak freely and try to find ways to demonstrate your point with your family,
friends and coworkers. In TSE test room, you have limited time to demonstrate your ability to speak.
The better answer format should alleviate your stress.

This is my personal view point. It might or might not work with other people.

Before you can find solution, you have to know your problems.
Hope this help some of you.