BRIAN J.

CASTELLANO
2033 Bellemeade Ave.
Evansville, IN. 47714
(812) 455-1168
brianc.03@gmail.com

CAREER OBJECTIVE
To obtain a position as a team-player in a people-oriented organization where I can maximize my
professional experience in a challenging environment to achieve the corporate goals.

PROFESSIONAL EXPERIENCE
WINDSTREAM COMMUNICATIONS, Evansville, IN. 06/2010 – Present
Windstream, Inc. has over 30 years of historic growth and innovation striving to help the business and residential
consumers of Indiana, Kentucky, Tennessee and Wisconsin communicate more effectively.
Internet Tech Support Technician
 Provide extensive customer service via inbound and outbound calls identifying, correcting and
advising customers on operational issues related to company offered services.
 Test and troubleshoot UNEP, UNEL, Munie Partner’s and T1 Circuits.
 Perform heavy data entry and documentation, and daily usage of Microsoft Access, Citrex,
Metasolve 5 & 6 and monitoring software Solarwinds and NetView.

6/2008 – 06/2010
Telecommunications Repair Technician
 Test and troubleshoot DSO, DS1 and DS3, Frame Relay, IP/MPLS, VOIP, DSL and UNE
services.
 Provide extensive customer service via inbound and outbound calls, heavy data entry and
documentation, and daily usage of Microsoft Access, Citrex, Metasolve 5 & 6 and monitoring
software Solarwinds and NetView.
 Perform testing from MUX’s and Titan DAC’s to troubleshoot circuits and work closely with local
exchange carriers to complete repairs.

VANGUARD SALES OF EVANSVILLE, Evansville, IN. 01/2007 – 04/2008

Since 1965, Vanguard Alarm Services has grown into the tri-state's leading supplier and service provider for safety
and protection equipment both in the home and workplace.
Service Technician
 Installed wire and security cameras for Commercial and Residential clients and provided
troubleshooting assistance with Fire, Nurse Call and Residential alarms.
 Traveled with Service Technician teams to assist with large installations and troubleshooting
projects on a regular basis.
 Provided customer service and troubleshooting via telephone and on-site for commercial and
residential clients and assisted with monthly after hour’s on-call providing 24 hour troubleshooting
services to clients.

FLANDERS ELECTRIC, Evansville, IN. 11/2005 – 12/2006

Founded as a motor repair shop in 1947, Flanders is an enduring symbol of Midwestern work ethic in action striving
to be the preeminent solution provider to users of electrical apparatus in the world.
Coil Shop Technician
 Insulated and built revolving fields for electric motors.
 Re-built and refurbished revolving fields for electric motors.
 Performed TIG and ARC welding for the production of coils and operated the forklift in the
warehousing department.
 BRIAN J. CASTELLANO – PAGE 2

VERIFICATION SERVICES, Mt. Vernon, IN. 03/2003 – 11/2005

Verification Services Inc is a private company specializing in Air Pollution Measuring Equipment & Services,
Household Safety & Protective Merchandise, Laboratories Testing Air Analysis, Pollution Measuring Equipment,
Safety Equipment.
Electronics Technician
 Provided troubleshooting for electronic EPA monitoring equipment at GE.
 Implemented OSHA safety regulations for GE employee’s gas masks, oxygen tanks, and escape
packs.
 Performed preventative maintenance on electronic devices and escape packs.

VOCATIONAL

T.N.I., BOSSE HIGH SCHOOL

 Vocational Electric Motors and Electricity
 Chemistry
 Drafting
 Electricity
 Electronics
 Keyboarding
 Physics

EDUCATION
ITT TECHNICAL INSTITUTE, Evansville, IN.
A.A.S. Computer and Electronics Engineering Technology, 03/2003

DC & AC Electronics Network Concepts

PC Technology 1&2 Computers in Technology 2
Electronic Devices 1&2 Microprocessors
Digital Electronics 1&2 Communications Systems
Problem Solving Control Systems
Computers in Technology Introduction to Computer Programming
Composition Dynamics in an Information Society
College Math 1&2
Physics

WILLIAM HENRY HARRISON HIGH SCHOOL, Evansville, IN.

Diploma, 05/2000