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This notification provides information about renamed products, product replacements, and
withdrawn products.
AlarmPoint Enterprise Suite by AlarmPoint xMatters AlarmPoint for BMC Software 10/11/2010 Alina Gicqueau
Systems Alina_Gicqueau@bmc.com
AlarmPoint Enterprise Suite by AlarmPoint xMatters AlarmPoint for BMC Software - Limited Use 10/11/2010 Alina Gicqueau
Systems - Limited User Notification Alina_Gicqueau@bmc.com
BMC Performance Analysis - (Linux zSeries) BMC Capacity Management - Performance Analysis 10/11/2010 Greg Betley
for Linux zSeries Greg_Betley@bmc.com
BMC ProactiveNet Performance Management - BMC ProactiveNet Performance Management - 10/11/2010 Suzanne Tice
Application, Database, Middleware and Application, DB, Middleware & Transaction Suzanne_Tice@bmc.com
Transaction Monitoring, Analytics and Event Monitoring, Analytics & Event/Impact w/Triage &
Management with Triage and Remediation Remediation
BMC ProactiveNet Performance Management - BMC ProactiveNet Performance Management - 10/11/2010 Suzanne Tice
Server and Transaction Monitoring, Analytics Server & Transaction Monitoring, Analytics & Suzanne_Tice@bmc.com
and Event Management with Triage and Event/Impact with Triage & Remediation
Remediation
BMC ProactiveNet Performance Management - BMC ProactiveNet Performance Management - 10/11/2010 Suzanne Tice
Service Views Group Tree Views Suzanne_Tice@bmc.com
175351
Product Replacements (Optional Migrations or Product
Upgrades)
Existing Product Name: Replacement Product Name: Effective Support Contact:
Date of End Date of
Withdrawal Existing
of Existing Product:
Product:
AlarmPoint Enterprise Suite by xMatters AlarmPoint for BMC 10/11/2010 10/9/2015 Alina Gicqueau
AlarmPoint Systems - 1 Mobile Software Alina_Gicqueau@bmc.com
Gateway
AlarmPoint Enterprise Suite by xMatters AlarmPoint for BMC 10/11/2010 10/9/2015 Alina Gicqueau
AlarmPoint Systems - 1 User Software Alina_Gicqueau@bmc.com
AlarmPoint Professional Fail-Over xMatters AlarmPoint for BMC 4/9/2008 4/9/2011 Alina Gicqueau
Infrastructure Edition by AlarmPoint Software Alina_Gicqueau@bmc.com
Systems
AlarmPoint Professional Fail-Over xMatters AlarmPoint for BMC 4/10/2008 1/10/2012 Alina Gicqueau
Service Level Edition by AlarmPoint Software Alina_Gicqueau@bmc.com
Systems
AlarmPoint Professional xMatters AlarmPoint for BMC 7/10/2010 4/9/2012 Alina Gicqueau
Infrastructure Edition by AlarmPoint Software Alina_Gicqueau@bmc.com
Systems
AlarmPoint Professional Service xMatters AlarmPoint for BMC 7/10/2010 10/9/2013 Alina Gicqueau
Level Edition by AlarmPoint Systems Software Alina_Gicqueau@bmc.com
AlarmPoint Professional Suite by xMatters AlarmPoint for BMC 7/10/2010 4/9/2014 Alina Gicqueau
AlarmPoint Systems Software Alina_Gicqueau@bmc.com
AlarmPoint Professional Suite by xMatters AlarmPoint for BMC 7/10/2010 4/9/2014 Alina Gicqueau
AlarmPoint Systems - 50 Users Software Alina_Gicqueau@bmc.com
AlarmPoint Standard Infrastructure xMatters AlarmPoint for BMC 7/10/2010 10/9/2012 Alina Gicqueau
Edition by AlarmPoint Systems Software Alina_Gicqueau@bmc.com
AlarmPoint Standard Service Level xMatters AlarmPoint for BMC 7/10/2010 4/9/2012 Alina Gicqueau
Edition by AlarmPoint Systems Software Alina_Gicqueau@bmc.com
BMC Atrium Orchestrator for BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Network Automation - Application products as part of the BMC Atrium David_Signori@bmc.com
Adapters Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Atrium Orchestrator for BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Network Automation - Core products as part of the BMC Atrium David_Signori@bmc.com
Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Atrium Orchestrator for BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Network Automation - Run Books products as part of the BMC Atrium David_Signori@bmc.com
Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Atrium Orchestrator for BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Network Automation - Scalability products as part of the BMC Atrium David_Signori@bmc.com
Pack Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Atrium Orchestrator for BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Network Automation - Utility Pack products as part of the BMC Atrium David_Signori@bmc.com
Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Atrium Orchestrator for Server BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Automation - Application Adapters products as part of the BMC Atrium David_Signori@bmc.com
Orchestrator product family. Detailed
migration information will be
announced in early 2011.
2
Existing Product Name: Replacement Product Name: Effective Support Contact:
Date of End Date of
Withdrawal Existing
of Existing Product:
Product:
BMC Atrium Orchestrator for Server BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Automation - Core products as part of the BMC Atrium David_Signori@bmc.com
Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Atrium Orchestrator for Server BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Automation - Run Books products as part of the BMC Atrium David_Signori@bmc.com
Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Atrium Orchestrator for Server BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Automation - Scalability Pack products as part of the BMC Atrium David_Signori@bmc.com
Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Atrium Orchestrator for Server BMC will continue to support these 10/11/2010 10/9/2015 David Signori
Automation - Utility Pack products as part of the BMC Atrium David_Signori@bmc.com
Orchestrator product family. Detailed
migration information will be
announced in early 2011.
BMC Capacity Management BMC Capacity Management - Capacity 10/11/2010 10/9/2013 Greg Betley
Essentials Optimization Extended Edition Greg_Betley@bmc.com
BMC will continue to support the existing product functionality under this
updated product.
BMC Identity Discovery BMC Identity Management Suite 10/11/2010 4/30/2011 Satish Chavan
Satish_Chavan@bmc.com
BMC Remedy IT Service Management
Suite
BMC Performance Analysis BMC Capacity Management - Capacity 10/11/2010 4/9/2014 Greg Betley
Optimization Extended Edition Greg_Betley@bmc.com
BMC will continue to support the existing product functionality under this
updated product.
BMC Performance Analyzer for BMC Capacity Management - Capacity 3/9/2007 4/10/2012 Greg Betley
Servers Optimization Extended Edition Greg_Betley@bmc.com
BMC will continue to support the existing product functionality under this
updated product.
BMC Performance Assurance BMC Capacity Management - Capacity 10/11/2010 4/9/2014 Greg Betley
Optimization Extended Edition Greg_Betley@bmc.com
BMC will continue to support the existing product functionality under this
updated product.
BMC Performance Assurance Suite BMC Capacity Management - Capacity 1/9/2007 4/10/2012 Greg Betley
for Servers Optimization Extended Edition Greg_Betley@bmc.com
BMC will continue to support the existing product functionality under this
updated product.
BMC Performance Manager BMC ProactiveNet Performance 10/11/2010 3/31/2012 Manoj Ranganathan
Integration for HP OpenView Management - Event Management Manoj_Ranganathan@bmc.com
IT/Operations System Adapters
BMC Performance Manager BMC ProactiveNet Performance 10/11/2010 3/31/2012 Manoj Ranganathan
Integration for HP OpenView Management - Event Management Manoj_Ranganathan@bmc.com
Network Node Manager System Adapters
BMC Performance Manager BMC ProactiveNet Performance 10/11/2010 3/31/2012 Manoj Ranganathan
Integration for Tivoli Management - Event Management Manoj_Ranganathan@bmc.com
System Adapters
3
Existing Product Name: Replacement Product Name: Effective Support Contact:
Date of End Date of
Withdrawal Existing
of Existing Product:
Product:
BMC Performance Perceiver for BMC Capacity Management - Capacity 1/9/2007 4/10/2012 Greg Betley
Servers Optimization Extended Edition Greg_Betley@bmc.com
BMC will continue to support the existing product functionality under this
updated product.
BMC Performance Predictor for BMC Capacity Management - Capacity 1/9/2007 4/10/2012 Greg Betley
Servers Optimization Extended Edition Greg_Betley@bmc.com
BMC will continue to support the existing product functionality under this
updated product.
BMC ProactiveNet Analytics BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Enterprise Console Aggregator Management - Base License Kishore_Ramamurthy@bmc.com
BMC ProactiveNet Analytics for BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Backup Management Management - Analytics for BMC Kishore_Ramamurthy@bmc.com
MarketZone Monitoring Solutions
BMC ProactiveNet Analytics for BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Custom Metrics Management - Custom Metric Kishore_Ramamurthy@bmc.com
Monitoring and Analytics
BMC ProactiveNet Analytics for BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Firewalls Management - Network Monitoring Kishore_Ramamurthy@bmc.com
and Analytics
BMC ProactiveNet Analytics for BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Hardware Management - Analytics for BMC Kishore_Ramamurthy@bmc.com
MarketZone Monitoring Solutions
BMC ProactiveNet Analytics for High BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Availability Management Management - Analytics for BMC Kishore_Ramamurthy@bmc.com
MarketZone Monitoring Solutions
BMC ProactiveNet Analytics for BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Lightweight Web Transactions Management - Lightweight Web Kishore_Ramamurthy@bmc.com
Transaction Monitoring and Analytics
BMC ProactiveNet Performance
Management - Server & Transaction
Monitoring, Analytics & Event/Impact
with Triage & Remediation
4
Existing Product Name: Replacement Product Name: Effective Support Contact:
Date of End Date of
Withdrawal Existing
of Existing Product:
Product:
BMC ProactiveNet Analytics SLO BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Views Management - Group Tree Views Kishore_Ramamurthy@bmc.com
BMC ProactiveNet Analytics Systems BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Management Adapters Management - Server Analytics Kishore_Ramamurthy@bmc.com
BMC ProactiveNet Analytics BMC ProactiveNet Performance 10/11/2010 10/10/2011 Kishore Ramamurthy
Transaction Management Adapters Management - Analytics for Third Kishore_Ramamurthy@bmc.com
Party Transaction Monitoring
Solutions
CONTROL-SA/PassPort BMC Identity Management Suite 10/4/2005 7/31/2012 Satish Chavan
Satish_Chavan@bmc.com
BMC Remedy IT Service Management
Suite
CONTROL-SA/Passport Users BMC Identity Management Suite - 11/11/2005 7/31/2012 Satish Chavan
Password Management User - Add-On Satish_Chavan@bmc.com
License 50-Pk Lsn
BMC Identity Management Suite -
User Add-On License 50-Pk Lsn
Remedy for IT Service Providers & BMC Remedy IT Service Management 10/11/2010 12/31/2011 Simon King
AR System Suite Simon_King@bmc.com
Remedy for IT Service Providers & BMC Remedy IT Service Management 10/11/2010 12/31/2011 Simon King
AR System Bkup Lsn Suite Simon_King@bmc.com
Remedy for IT Service Providers & BMC Remedy Suite - User Add-On 10/11/2010 12/31/2011 Simon King
AR System Fixed 1-Pk Lsn License Simon_King@bmc.com
Remedy for IT Service Providers BMC Remedy Change Management - 10/11/2010 12/31/2011 Simon King
Change Fixed 1-Pk Lsn User Add-On License Simon_King@bmc.com
BMC Remedy Suite - User Add-On
License
Remedy for IT Service Providers BMC Remedy Change Management - 10/11/2010 12/31/2011 Simon King
Change Fixed 5-Pk Lsn User Add-On License Simon_King@bmc.com
BMC Remedy Suite - User Add-On
License
Remedy for IT Service Providers BMC Remedy IT Service Management 10/11/2010 12/31/2011 Simon King
Change Flt 1-Pk Bkup Lsn Suite Simon_King@bmc.com
Remedy for IT Service Providers BMC Remedy Change Management - 10/11/2010 12/31/2011 Simon King
Change Flt 1-Pk Lsn Floating User Add-On License Simon_King@bmc.com
BMC Remedy Suite - Floating User
Add-On License
Remedy for IT Service Providers BMC Remedy Change Management - 10/11/2010 12/31/2011 Simon King
Change Flt 5-Pk Lsn Floating User Add-On License Simon_King@bmc.com
BMC Remedy Suite - Floating User
Add-On License
Remedy for IT Service Providers BMC Remedy Asset Configuration 10/11/2010 12/31/2011 Simon King
Config/Asset Fixed 1-Pk Lsn Management - User Add-On License Simon_King@bmc.com
BMC Remedy Suite - User Add-On
License
Remedy for IT Service Providers BMC Remedy Asset Configuration 10/11/2010 12/31/2011 Simon King
Config/Asset Fixed 5-Pk Lsn Management - User Add-On License Simon_King@bmc.com
BMC Remedy Suite - User Add-On
License
Remedy for IT Service Providers BMC Remedy IT Service Management 10/11/2010 12/31/2011 Simon King
Config/Asset Flt 1-Pk Bkup Lsn Suite Simon_King@bmc.com
Remedy for IT Service Providers BMC Remedy Asset Configuration 10/11/2010 12/31/2011 Simon King
Config/Asset Flt 1-Pk Lsn Management - Floating User Add-On Simon_King@bmc.com
License
5
Existing Product Name: Replacement Product Name: Effective Support Contact:
Date of End Date of
Withdrawal Existing
of Existing Product:
Product:
6
Existing Product Name: Replacement Product Name: Effective Support Contact:
Date of End Date of
Withdrawal Existing
of Existing Product:
Product:
Remedy for IT Service Providers BMC Remedy Service Desk - Floating 10/11/2010 12/31/2011 Simon King
Problem Flt 5-Pk Lsn User Add-On License Simon_King@bmc.com
BMC Remedy Suite - Floating User
Add-On License
Remedy for IT Service Providers BMC Remedy Service Desk - Floating 10/11/2010 12/31/2011 Simon King
Problem Flt Lsn 1-Pk User Add-On License Simon_King@bmc.com
BMC Remedy Suite - Floating User
Add-On License
Remedy for IT Service Providers BMC Remedy Self Service - User Add- 10/11/2010 12/31/2011 Simon King
Request/Work Order Fixed 1-Pk Lsn On License 50-Pk Lsn Simon_King@bmc.com
BMC Remedy Service Management
Specialist - User Add-On License
Remedy for IT Service Providers BMC Remedy Self Service - User Add- 10/11/2010 12/31/2011 Simon King
Request/Work Order Fixed 5-Pk Lsn On License 50-Pk Lsn Simon_King@bmc.com
BMC Remedy Service Management
Specialist - User Add-On License
Remedy for IT Service Providers BMC Remedy IT Service Management 10/11/2010 12/31/2011 Simon King
Request/Work Order Flt 1-Pk Bkup Suite Simon_King@bmc.com
Lsn
Remedy for IT Service Providers BMC Remedy Service Management 10/11/2010 12/31/2011 Simon King
Request/Work Order Flt 1-Pk Lsn Specialist - Floating User Add-On Simon_King@bmc.com
License
Remedy for IT Service Providers BMC Remedy Service Management 10/11/2010 12/31/2011 Simon King
Request/Work Order Flt 5-Pk Lsn Specialist - Floating User Add-On Simon_King@bmc.com
License
Remedy for IT Service Providers SLM BMC Atrium Service Level 10/11/2010 12/31/2011 Simon King
Fixed 1-Pk Lsn Management - User Add-On License Simon_King@bmc.com
BMC Remedy Suite - User Add-On
License
Remedy for IT Service Providers SLM BMC Atrium Service Level 10/11/2010 12/31/2011 Simon King
Fixed 5-Pk Lsn Management - User Add-On License Simon_King@bmc.com
BMC Remedy Suite - User Add-On
License
Remedy for IT Service Providers SLM BMC Remedy IT Service Management 10/11/2010 12/31/2011 Simon King
Flt 1-Pk Bkup Lsn Suite Simon_King@bmc.com
Remedy for IT Service Providers SLM BMC Atrium Service Level 10/11/2010 12/31/2011 Simon King
Flt 1-Pk Lsn Management - Floating User Add-On Simon_King@bmc.com
License
BMC Remedy Suite - Floating User
Add-On License
Remedy for IT Service Providers SLM BMC Atrium Service Level 10/11/2010 12/31/2011 Simon King
Flt 5-Pk Lsn Management - Floating User Add-On Simon_King@bmc.com
License
BMC Remedy Suite - Floating User
Add-On License
Remedy for IT Service Providers BMC Remedy Suite - User Add-On 10/11/2010 12/31/2011 Simon King
Suite Fixed 1-Pk Dev Lsn License Simon_King@bmc.com
Remedy for IT Service Providers BMC Remedy Suite - User Add-On 10/11/2010 12/31/2011 Simon King
Suite Fixed 1-Pk Lsn License Simon_King@bmc.com
Remedy for IT Service Providers BMC Remedy Suite - User Add-On 10/11/2010 12/31/2011 Simon King
Suite Fixed 5-Pk Dev Lsn License Simon_King@bmc.com
Remedy for IT Service Providers BMC Remedy Suite - User Add-On 10/11/2010 12/31/2011 Simon King
Suite Fixed 5-Pk Lsn License Simon_King@bmc.com
Remedy for IT Service Providers BMC Remedy IT Service Management 10/11/2010 12/31/2011 Simon King
Suite Flt 1-Pk Bkup Lsn Suite Simon_King@bmc.com
7
Existing Product Name: Replacement Product Name: Effective Support Contact:
Date of End Date of
Withdrawal Existing
of Existing Product:
Product:
BMC Identity Plug-in for BMC Remedy Action Request System 10/11/2010 3/31/2011 Satish Chavan
Satish_Chavan@bmc.com
BMC ProactiveNet Analytics for BEA Tuxedo 10/11/2010 10/10/2011 Suzanne Tice
Suzanne_Tice@bmc.com
BMC ProactiveNet Analytics for Business Applications 10/11/2010 10/10/2011 Suzanne Tice
Suzanne_Tice@bmc.com
BMC ProactiveNet Analytics for Microsoft Exchange 10/11/2010 10/10/2011 Suzanne Tice
Suzanne_Tice@bmc.com
8
Product Name: Effective Date of Support End Contact:
Product Date:
Withdrawal:
BMC ProactiveNet Analytics for Virtual Servers 10/11/2010 10/10/2011 Suzanne Tice
Suzanne_Tice@bmc.com
BMC ProactiveNet Analytics for Web Application Servers 10/11/2010 10/10/2011 Suzanne Tice
Suzanne_Tice@bmc.com
BMC ProactiveNet Analytics for Web Servers 10/11/2010 10/10/2011 Suzanne Tice
Suzanne_Tice@bmc.com
BMC ProactiveNet Analytics for WebSphere Business Integration 10/11/2010 10/10/2011 Suzanne Tice
Suzanne_Tice@bmc.com
BMC Remedy AR System Full Text Search Fixed 1-Pk Dev Lsn 7/10/2010 7/10/2015 David Easter
David_Easter@bmc.com
Customers who update to BMC Remedy AR System 7.6.03 will have
full text search capabilities at no extra charge.
BMC Remedy AR System Full Text Search Fixed 1-Pk Lsn 7/10/2010 7/10/2015 David Easter
David_Easter@bmc.com
Customers who update to BMC Remedy AR System 7.6.03 will have
full text search capabilities at no extra charge.
BMC Remedy AR System Full Text Search Flt 1-Pk Bkup Lsn 7/10/2010 7/10/2015 David Easter
David_Easter@bmc.com
Customers who update to BMC Remedy AR System 7.6.03 will have
full text search capabilities at no extra charge.
BMC Remedy AR System Full Text Search Flt 1-Pk Dev Lsn 7/10/2010 7/10/2015 David Easter
David_Easter@bmc.com
Customers who update to BMC Remedy AR System 7.6.03 will have
full text search capabilities at no extra charge.
BMC Remedy AR System Full Text Search Flt 1-Pk Lsn 7/10/2010 7/10/2015 David Easter
David_Easter@bmc.com
Customers who update to BMC Remedy AR System 7.6.03 will have
full text search capabilities at no extra charge.
Solution Labs Performance Surveyor for BMC Capacity Management 10/11/2010 4/9/2014 Greg Betley
Greg_Betley@bmc.com
Solution Labs Performance Surveyor for BMC Capacity Management - 10/11/2010 12/17/2012 Greg Betley
zLinux Add-On License Greg_Betley@bmc.com
9
Copyright 2010 BMC Software, Inc. or licensors. All rights reserved.
BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc.
Oracle is a registered trademark, and the Oracle product names are registered trademarks or trademarks of Oracle Corporation.
BMC Software considers information included in this documentation to be proprietary and confidential. Your use of this information is subject to the terms and conditions
of the applicable End User License Agreement for the product and the proprietary and restricted rights notices in the product documentation.
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175351