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executive action no.

15 february 2002

The Enron Ethics Breakdown


By Ronald E. Berenbeim

It is perhaps the most compelling business ethics case in After all, being ethically literate is not just about giving
a generation—a textbook version of what can go wrong in large sums of money to charity—something that Enron
an organization that lacks a true culture of ethical com- did. It is about recognizing and acting on potential ethi-
pliance. Investors and the media once considered Enron cal issues before they become legal problems. Here,
to be the company of the future, but as its demise sug- Enron appears to get a failing grade. Now a detailed look
gests, it was in reality not a particularly modern business into the ethics breakdown at Enron and what it can
organization, especially in its approach to ethics. On the teach companies about the importance of developing an
surface, at least, it appeared to reject progressive innova- ethics-based corporate culture.
tion in governance and ethics programs and instead
sought to circumvent systems that were designed to pro-
tect the company and its shareholders. Failure of the Market to Perform
and Professional Dilemmas
The purpose of this report is not to comment on the In reality, there is nothing wrong with markets failing to
legal or political ramifications of the case but rather to fulfill their task of leveling the playing field between
focus on the business ethics issues raised by the conduct buyer and seller. Such market failures are in fact how
of the company’s directors and officers, its accountants, many organizations make their money—through patents
and lawyers as it is known to date. It is meant to be a (temporary monopolies) and the use of expertise that is
reminder that simply having a detailed code of ethics not universally available (competitive advantage). Yet
on the books (as Enron certainly did) is not enough. there are certain forms of this type of market failure that
Organizations need to infuse ethics and integrity are so egregious that they unreasonably interfere with
throughout their corporate culture as well as into their the rights of others and endanger the credibility of all
definition of success. legitimate transactions.
The most common form of market failure is informa- Truth and Disclosure
tion asymmetries—the business decision-maker knows “Falsehood ceases to be falsehood, when the truth
something that the person at the other end of the is not expected to be spoken”, wrote Henry Taylor, a
transaction does not. Most of the time this is fine but 19th century statesman. It is recognized that a certain
there are circumstances where the unfairness of this amount of puffing, exaggeration, and bluffing is part of
asymmetry exceeds simple competitive advantage and is the business game. But how much is too much?
a threat to the rights of others and to the effective
operation of the free market as a whole. This appears The “Taylor rule” certainly does not apply to audited
to be the case at Enron. financial statements, and it probably does not cover
statements made to employees who were also con-
Insider trading is one of the indefensible exploitations cerned shareholders (according to media reports, 60
of information asymmetries. In due course, we will percent of employee 401(K) plans consisted of Enron
have a legal determination regarding whether or not stock). Were these statements false? It is a fact that the
Enron officers or directors engaged in this practice. But financial statements had to be amended. While the
legal determinations aside, Enron officers should have employees were administered the soothing electronic
been far more alert to the perception that they might balm of e-mail reassurance, the author of the missive
benefit from exploitation of information asymmetry. and his colleagues were selling their stock.

Again ethical literacy is all about recognizing potential The courts will determine the facts but regardless of
ethical issues before they become legal problems. And the legal outcome, Enron senior management gets a
incidentally, since the U.S. Supreme Court’s Texas Gulf failing grade on truth and disclosure. The purpose of
and Sulfur case in 1969 it has been unlawful for direc- ethics is to enable recognition of how a particular situa-
tors, as the Enron chairman was, who have inside price tion will be perceived. At a certain level, it hardly mat-
sensitive information to trade in that stock. ters what the courts decide. Enron is bankrupt—which
is what happened to the company and its officers
before a single day in court. But no company engaging
in similar practices can derive encouragement for any
suits that might be terminated in Enron’s favor. The
damage to company reputation through a negative per-
ception of corporate ethics has already been done.

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Accountants, Analysts and Lawyers Too Evidently, Powers’ potential conflict of interest did
Enron is not the only party that is vulnerable on the not interfere with his judgement. (On February 3, 2002,
issue of truth telling. Its accountants and many Wall the Special Committee issued a report that was highly
Street analysts ratified and legitimized the company’s critical of Enron’s senior management.) In this regard,
scenarios and statements regarding its prospects. Were the Enron case may not be all that unusual. U.S. law
the accountants misled and otherwise, in U.S. Supreme and Board of Director practice has been far too slow
Court Justice Benjamin Cardozo’s classic formulation in recognizing the potential conflicts of interest and
(applied to an accounting firm) “skilled and careful in incidental benefits inherent in gifts to board members’
their calling”? The accountants and analysts are cer- favorite charities.
tainly making the case for Enron deception but “if the
truth is not expected to be spoken” which certainly is
the case, then it is their job to pierce the veil. No poten- Whistleblowers
tial client thinks otherwise. The role of accountants and Suffice it to say that Enron had them. At least one
analysts is to serve shareholders and potential share- was fired. On the question of just how thoroughly the
holders in rectifying the information asymmetries that allegations of a second were investigated, the future
exist when shareholders deal directly with the company. of one of Houston’s most influential law firms may
hang. An organization with a strong ethical compliance
culture encourages whistelblowing and certainly does
Perceptions of Gifts, Side Deals, and Payoffs not discourage it by ignoring or sacking those who
Here one need dwell only briefly on the recipients of speak up or warn of possible ethical lapses.
Enron beneficence and the public perception. John
Mendelsohn was President, University of Texas MD
Anderson Cancer Center. Enron donated more than Managers and Directors: Fiduciary Duties
$600,000 to the cancer center since 1996. Wendy The Enron board “waived” the company’s own ethics
Gramm is Director of the Mercatus Center at George code requirements to allow the company’s CFO to serve
Mason University. Enron has given the Mercatus Center as general partner for the partnerships that it was using
$50,000. Drs. Mendelsohn and Gramm are on the Audit as a conduit for much of its business.
Committee of Enron’s Board.
The fiduciary obligation is difficult to define. No less an
This problem may not go away. William C. Powers, Jr., authority than Felix Frankfurter, Justice of the Supreme
Dean of the University of Texas is Chair of the Special Court and before that a Harvard Law School professor,
Committee to examine transactions between Enron and said that any discussion of the fiduciary obligation
its partnerships. The University of Texas Law School has begins with the question “to whom am I a fiduciary, and
thus far received $252,000 in Enron donations. for what?” Ordinarily, officers and directors do not owe
a fiduciary duty to the company’s employees but many
employees were shareholders.

executive action the enron ethics breakdown the conference board 3


The duty that is owed is one of good faith and full round the law” to prevent even accidental breaches.
disclosure. There is no evidence that when Enron’s CEO Because we can’t be absolutely certain of the date, most
told the employees that the stock would probably Jewish holidays are celebrated on two days rather than
rise that he also disclosed that he was selling stock. one. The Passover prohibition against leavened bread
Moreover, the employees would not have learned of the was enlarged to proscribe wheat, other grains, and
stock sale within days or weeks, as is ordinarily the case. eventually anything that can be ground into flour.
Extra measures of prudence are necessary to make sure
Only the investigation surrounding Enron’s bankruptcy that core legal requirements are not violated.
enabled shareholders to learn of the CEO stock sell-off
before February 14, 2002 which is when the sell-off The fiduciary’s role is to erect and to guard those
would otherwise have been disclosed. Why the delay? fences—not to test through the waiver of the company’s
The stock was sold to the company to repay money that own ethical code and the use of technicalities in the
the CEO owed Enron—and the sale of company stock sale of stock just how far in from their original position
qualifies as an exception under the ordinary director the fences can be moved.
and officer disclosure requirement. It does not have to
be reported until 45 days after the end of the com-
pany’s fiscal year. No Ethics Culture: Stiffer Fines
In the interest of “erecting fences round the law” U.S.
Enron’s CEO had a revolving credit line of $7.5 million. Organizational Sentencing Guidelines provide incen-
All he had to do to postpone disclosure of a sale that he tives in the form of mitigation of criminal fines and
wanted to make was to borrow money and pay it back penalties for companies that have strong compliance
by selling shares to the company. Regardless of his programs and can demonstrate that its misfeasance
intent in making the sale, the defense that the disclo- were the work of a few rogue actors. Further relief may
sures could be legally deferred for an extended period be available to companies that cooperate fully in prose-
of time is an ethically specious one. cutorial investigations of bad practices.

Beyond the specific elements of the law, much of the A company whose board waived its own code of ethics
writing on fiduciary obligations concentrates on the to permit a senior officer to serve as a general partner
need for avoiding the appearance of impropriety. for partnerships that were dealing with the company
and which may have shredded documents when a
Essentially, the concern with a fiduciary’s appearances Federal investigation was imminent is not a candidate
is based upon the fiduciary’s implicit role in assuring for sentencing guidelines leniency.
that the enterprise will observe the spirit as well as the
letter of the law. One example of a way to achieve this
extra measure of prudence comes from Jewish oral law.
The Rabbis developed the principle of “erecting fences

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Enron and Product Liability The ruling in Barchris suggests that the early skirmish-
One might hypothesize that product liability has ing between Enron and its accountants over responsibil-
nothing to do with Enron. Such a hypothesis would ity may in the end not amount to very much. It is
be wrong. unlikely that Arthur Andersen’s approval of financial
statements can insulate the company or its directors and
Consider the cases of A.H. Robins Dalkon Shield and senior management from any liability—particularly since
Dow Corning Silicon Breast Implants, which raise issues the company was the source of the information in the
that are highly relevant to the Enron case. Because at first place.
the time surgical implants, unlike pharmaceuticals, did
not require Federal Food and Drug Agency Approval,
both companies expected to find huge profits in unregu- Developing a Successful
lated businesses in which they had no experience. Both Corporate Ethics Culture
companies had highly defective corporate governance To be successful ethically, companies must go beyond
structures. Robins was a tightly controlled family busi- the notion of simple legal compliance and adopt a val-
ness and Dow Corning was a joint venture that relied ues-based organizational culture. Though companies
for its directors on senior Dow and Corning executives. with a legal compliance approach may place lawyers at
the program’s helm, the value-based approach is cap-
Enron went hunting in the same tall grass. It traded tained by company managers. Narrowly circumscribed
in energy futures and it successfully lobbied to exempt rationale for company ethics programs has limitations,
energy futures trading from commodities trading regula- and it is not responsive to many of the day-to-day con-
tion. The company had no institutional expertise in cerns that managers and employees typically confront.
commodity trading but at least it knew something And importantly, it goes against the healthy trends of
about energy. What did Enron know about broadband empowering employees in decision making.
and pulp and paper?
Conference Board research shows that successful ethics
programs are rooted in organizational culture rather
Duties in Primary Markets than mandated by law. Developing effective anti-corrup-
In a celebrated case American securities lawyers tion programs and strategies entails the promotion and
commonly called Barchris, company directors relied maintenance of a culture of compliance. Four elements
on the fact that earnings statements had been “exper- are essential in a compliance culture:
tised”—approved by accountants— as a legal defense.
The Court said that this defense was not available. As High Level Commitment—High profile CEO and

directors, they were expected to exercise prudence in Board involvement is essential. But companies with

the management of the company’s affairs. They could successful programs are much more likely to have

not sign off on a statement simply because the accoun- other senior executives such as the General Counsel,

tants had done so. the Chief Financial Officer, and Chief Internal Auditor
play a significant role. Country managers also
participate in all phases (development, implementation,
monitoring) of company efforts.

executive action the enron ethics breakdown the conference board 5


Statements, Policies and Operating Procedures— About the Author
Successful companies are much more likely to have Ronald E. Berenbeim is a Principal Researcher and
an anti-corruption statement and detailed procedures Director of The Conference Board’s Working Group
for disseminating it widely to employees, suppliers, on Global Business Ethics Principles. An authority on
and joint venture partners. These efforts are often business ethics and corporate governance issues,
supported by training and discussion groups and Mr. Berenbeim is a graduate of Cornell University;
suppliers and joint venture partners are more likely Balliol College, Oxford University (Keasbey
to be bound by the company’s ethics policies. Scholarship); and Harvard Law School. Mr. Berenbeim
is currently an Adjunct Professor at the Stern School
Management Responsibility, Supervision and
of Business, New York University, where he teaches
Resources—Corporate involvement in company
Markets, Ethics and Law.
anti-corruption efforts is heavy. According to a
Conference Board survey about half of the companies
with successful programs manage their initiative
directly, while slightly more than one-third issue
guidelines to local offices and require country
managers to certify compliance with corporate policy.
For more details on Global Corporate Ethics
The small remaining group coordinate local initiatives
see these Conference Board reports:
from company headquarters.
Company Programs For Resisting Corrupt Practices:
Record Keeping, Reporting and Whistleblowing— A Global Study R-1279-00-RR
These are the least well developed elements of most
Global Corporate Ethics Practices:
programs. Successful companies regard compliance A Developing Consensus R-1243-99-RR
certification and the reporting of questionable
practices to be critical to the success of their
initiatives. Low employee utilization of whistleblowing
systems (hotlines) continues to be a problem, but
major business and labor advisory committees to the
OECD have endorsed them on the grounds that it is
better to “encourage staff to raise worries within the
organization than to put people in the position where
they feel driven to approach the media.”

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Tel 212 759 0900 Fax 212 980 7014 www.conference-board.org

© 2001 by The Conference Board, Inc. All rights reserved.


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