JOSEPH MANZULLO

112 Woodcrest Avenue, Absecon, New Jersey 08201

609-742-5563
pharmnj@hotmail.com

PHARMACIST
- Outstanding Customer Service
- Sound Decision Making
- Prioritizing Workload
- Patient Documentation
- Employee and Physician Relations
- Assessment of Drugs Prescription
Compassionate, dedicated, and results-focused professional seeking a career as P
harmacist to utilize and enhance acquired education and comprehensive experience
within various settings. Possess strong follow-through and administrative skill
s, combined with the ability to maintain composure and make decisions in fast-pa
ced, unpredictable, and stressful environments. Resourceful in perceiving and re
solving problems to maintain superior customer satisfaction. Clear communicator
with superior written and oral communication skills.

CAREER OVERVIEW
COMPANY NAME WITHHELD
PHARMACY MANAGER 1998
- Increased customer base by getting to know 75% of patientâ⠬⠢s names and families
ained familiesâ⠬⠢ trust resulting in patient loyalty and referrals
- Organized schedule, hired pharmacy technicians and cashiers, as well as
conducted evaluation, implemented disciplinary actions, and facilitated re-train
ing to ensure proper workflow in the pharmacy
- Rendered superior customer service through sincere respect, knowledge of
medications, disease states and accessibility; assisted patients in locating it
ems and assisted with over-the-counter needs resulting in significant increase i
n profitability and client satisfaction
- Provided prompt response to and resolved any customer complaints and iss
ues to ensure continued business, increased script count, and profitability
- Efficiently handled phone calls for prescriptions and transcribed proper
ly according to regulation to conform with third party specification for proper
reimbursement, profits improvement, and eliminate charged back during audits
- Demonstrated efficient performance in meeting and exceeding customers an
d script counts as well as planned sales and EBIDTA
- Analyzed and assessed previous pharmacists work to check for accuracy of
prescriptions, medication, dosage, compliance with all federal and state regula
tion, and proper patient outcomes
- Monitored and maintained adherence to needed registrations and licenses
to eliminate any state agency fines
- Maintained C-II log and inventories out date paper work and filing forms
with the DEA according to federal and state regulations to avoid any fines
- Oversaw and maintained proper storage of all prescriptions as well as al
l applicable paperwork to easily retrieve files
- Conducted routine maintenance of the script pro machine that counted and
labeled prescriptions to maintain accurate counts and inventory
- Coordinated with insurance companies and doctors to provide cost efficie
nt and appropriate outcomes for patients that boosted script count and company p
rofitability but also drastically reduced medication errors and liability
- Selected and voted as favorite pharmacist four years in a row; promoted
to pharmacy manager after only five months as pharmacist, prescribes 1600-1700 v
olume weekly

EDUCATION
BACHELOR OF SCIENCE IN PHARMACY, PHILADELPHIA COLLEGE OF PHARMACY AND SCIENCE, P
HILADELPHIA, PA, 1998
BACHELOR OF SCIENCE IN HOTEL AND RESORT MANAGEMENT, ROCHESTER INSTITUTE OF TECHN
OLOGY, ROCHESTER, NY
ASSOCIATE IN HOTEL AND RESTAURANT MANAGEMENT, SUFFOLK COLLEGE, RIVERHEAD, NY