ERIK H.

DOTY
76 North Hillside Road South Deerfield, Massachusetts 01373
413.522.8644
erikdoty@lycos.com

QUALIFICATIONS PROFILE
Remarkably astute, results-driven and enthusiastic senior executive powered with
immeasurable success in providing expert advice to individuals to create, prior
itize and realize visions/goals for their careers and lives with unprecedented l
evels of productivity, satisfaction, fulfillment and growth. Possess stellar rep
utation in delivering simultaneous, large-scale, mission-critical projects withi
n time, budget and quality constraints, as well as in leading, motivating and co
ordinating cross-functional teams to provide innovative business solutions. Reco
gnized for keen eye for detail and driven by a profit motive to achieve phenomen
al results while juggling multiple priorities in stressful and fast-paced enviro
nment.

CORE STRENGTHS
- Project Management and Operations
- Organizational and Program Development
- Continuous Process and Performance Improvement
- Leadership Training and Team Building
- Strategic and Tactical Planning
- Outstanding Clients and Employee Relations
- Articulate Oral Communication
- Superior Interpersonal and Public Speaking Skills
- Problem Resolution and Decision Making
- Organized with Strong Analytical Abilities

EMPLOYMENT HISTORY
POTENTIAL IN YOU ~ SOUTH DEERFIELD, MA
EXECUTIVE LIFE COACH 2009–PRESENT
Define clients’ vision, priorities and goals to establish an innovative plan to chan
ge their perspective when approaching a problem or challenge toward achievement
of solid bottom-line results. Provide expert advice to business owners of variou
s professions to achieve greater satisfaction in work-related and/or personal-re
lated areas of life. Render assistance to client to develop their confidence to
address various issues and to enhance the effective application of motivation to
achieve specific goals.
Notable Achievements:
- Commended by numerous clients for decreasing their workload and stress t
hrough demonstration of effective life coaching
- Created renewed vigor and energy to help clients accomplish/overcome obs
tacles previously thought to be insurmountable
DOTY CONSULTING SERVICES ~ DAYTON, OH
ASSOCIATE CONSULTANT 2001–PRESENT
Employ consultative approach with government agencies to include NASA and the De
partment of Energy on topics related to space and the environment.
Notable Achievement:
- Analyzed, reviewed and made recommendations concerning concepts, data an
d specifications considered proprietary or confidential relating to defense
COLLEGE FUNDING SOLUTIONS ~ SHELBURNE FALLS, MA
CONSULTANT 2005–2006
Facilitated seminars and instructed families interested in sending their childre
n to colleges and universities financially beyond their reach.
Notable Achievements:
- Supported numerous families by providing them with the appropriate resou
rces and information to confidently navigate the maze of federal/state/college f
inancial aid applications
- Aided students and their parents to prepare and pay for college and univ
ersities of their choice
UNITED STATES POSTAL SERVICE ~ SHELBURNE FALLS / SPRINGFIELD, MA (1990–PRESENT)
POSTMASTER, SHELBURNE FALLS, MA 1994–PRESENT
Direct and coordinate daily operational aspects of a large city office consistin
g of 65 carriers, 30 clerks and retail operations for the main office and five b
ranches. Assume full responsibility in maintaining various departments, reviewin
g reports to determine staff productivity and efficiency and examining opportuni
ties for improvement with the carriers and retail operations. Analyze sick leave
rates / frequencies and patterns to address performance issues or administer di
sciplinary actions; work with various labor unions on safety and health issues.
Notable Achievements:
- Handled expanded responsibilities effectively, the most recent is being
the Station Manager of Springfield, Massachusetts
- Streamlined the retail operations, incurred work hour savings, and incre
ased productivity by aligning staffing at peak revenue generation hours and elim
inating overlapping schedules /overtimes
- Initiated the development of programs to prevent and reduce the most pre
valent causes of injuries
- Served as a catalyst in negotiating local contracts with the unions thro
ugh demonstration of exemplary performance
MANAGEMENT ASSOCIATE, SPRINGFIELD, MA 1990–1994
Pivotal in finding new sources of revenue and making recommendations on how to f
ix late arriving mail at the facility. Utilized knowledge of airway traffic due
to training as a Naval Aviator to determine the cause of delay of diverted fligh
ts being routed through some of the busiest airports during the busiest time of
the year. Applied dynamic leadership talents in human resources, finance, safety
, delivery and retail operations. Proposed recommendations on how to resolve lat
e arriving mail at the air mail facility of Bradley International Airport.
Notable Achievements:
- Recognized as 1 of 10 applicants out of almost 600 applicants selected f
or the prestigious management training program
- Reduced transportation costs by 35% by coordinating, on a national level
, the rerouting of several flights that eliminated and reduced delays, thus allo
wing trucks to be fully utilized when they departed
- Resolved almost 98% of all complaints at the local level, resulting in r
educed number of claims
- Cost-effectively saved $400K during tenure as a supervisor in the bulk m
ail center by purchasing about $100K worth of equipment and reducing the amount
of time needed to transfer mail
- Achieved the “Best Speaker Award†in 1990 and earned the highest possible perfor
mance rating for each assignment

MILITARY BACKGROUND
CAPTAIN /AIR OPERATIONS CLEARANCE OFFICER ~ United States Marine Corps
1984–1990
HELICOPTER PILOT–CH53-E (SUPER STALLION), 3RD MARINE AIR WING
- Supervised, mentored and trained more than 125 personnel
- Responsible for all marine helicopter operations in southern California
- Functioned as a Legal Officer for squadron responsible in all judicial p
roceedings and training

EDUCATION
MASTER OF ARTS IN MANAGEMENT ~ Webster University, St. Louis, MO: 1990
BACHELOR OF SCIENCE IN BIOLOGY ~ Ithaca College, Ithaca, NY: 1980–1984

PROFESSIONAL TRAINING & CERTIFICATION

Certified Life Coach, Coach Training Alliance, Boulder, CO: 2009–present
Naval Aviator, Navy Flight School, Pensacola, FL: 2004–2006
Certificate in Wildlife and Forestry Conservation, International Correspondence
School, Scranton, PA: 1989
Leadership Training, U.S. Marines, The Basic School, Quantico, VA: 1984
Legal Officer, Naval Justice School, Legal Officer’s Course (with honors), San Diego
CA
Certified Performance Instructor, Train the Trainer, Norman, OK
Certified Federal EEO Counselor / Investigator, Springfield MA
Labor Relations Specialist, USPS Northeast Area, Windsor, CT
Karass Negotiating Techniques, Springfield, MA
Certified Real Estate Salesperson, Greenfield, MA License #9036650
Certified Commercial Pilot License #52406704

PROFESSIONAL AFFILIATION
Professional Coach Networking Group

MAJOR ACHIEVEMENTS
Advanced Leadership School Obstacle Course Record Holder: US Marines, Quantico V
A
NCAA Division III Football, 2nd in the nation
Certificate of Outstanding Community Service: Local Education Board
Steward of the Month: Trinity Church
Survival, Evasion, Resistance and Escape Training, Fleet Aviation Specialized Op
erational Training Group: Pacific Fleet
Certificate of Accomplishment: Chesterfield Scout Reservation
Certificate of Appreciation: Cub Scout Pack 85 Shelburne Falls
Letter of Appreciation (LOA): Mary Lyon Education Fund, Mohawk Pop Warner and Sh
elburne Falls Area Business Association
Certificate of Appreciation: VFW Post 8503 for Meritorious and Distinguished Ser
vice

ACTIVITIES
Loaned Executive, United Way, Springfield, MA | Member, Cable Advisory Board for
Shelburne Falls
Scoutmaster | Youth Baseball, Basketball, Football and Soccer Coach