Scott Moriarty

6323 Walnut Bend Terrace, Midlothian VA, 23112

* Home: (804) 639-2706 * Cell: (804) 366-7665
Senior Leadership Profile
Entrepreneur, innovator and change agent. Forward-thinking leader with a track r
ecord of success in change management; planning and executing solutions to incre
ase efficiency, productivity, and profitability. Proven ability to strengthen an
organization's competitive advantage through strategic planning, project manage
ment, and technology integration. Collaborative, problem solving technique to ex
pedite implementation. Work history reflects a series of frequent promotions to
positions of increasing responsibility and challenge.
Core Competencies
Innovation/Implementation Operations Management Strategic Planning
Project Management Risk Management System Design/Integration Process Improvement
Training and Development Consensus Building
Thwakk, Inc - NY/VA/OH 07/2009 - Present
CEO/Co-Founder
Converted work from consulting company into a financial services company. Develo
ped and enhanced digital media technology and 3D immersive learning environments
to act as a key customer acquisition tool for financial institutions. Developed
a new company from scratch and all of the various operations, financial, sales
and marketing features that are required. Please find more information * www.thw
akk.com
Moriarty Consulting, LLC - Richmond, Virginia 05/2008 - 06/2009
Founder
Founded a credit union consulting company, focused primarily of helping organiza
tions enhance operational strategies and create a culture of innovation and impl
ementation. Engaged in April 2008 as an exclusive consultant for Members United
Corporate FCU to establish a youth services CUSO to serve the credit union indus
try. Provided guidance and strategic vision to CUSO development
* Engaged by Members United's Chief Innovation Officer to bring nationally reco
gnized, 3D financial literacy game to organization and combine with a comprehens
ive basket of products and services and develop a CUSO as rapidly as possible, a
ugmenting Members United Innovation and implementation cycle for businesses.
* Spearheaded all efforts related to the design and development of "Modoh", the
CUSO. Collaborated with wide range of strategic partners to take a concept to v
iable business plan in 100 days.
* Established key strategic relationships with nationally recognized financial
experts, such as to enhance financial educational content while offering unique
choices for future clients.
* Rapid development of viable product suite allowing for quick entry into marke
t upon funding
* Key achievements in 100 days from inception to business plan:
* Creation and implementation of exclusive reloadable debit card program with P
lastyc card services. Will be ready for market place in November 2008
* Coordinated further development and design of Credit Union Island. Collaborat
ed with Ohio University to bring first 3D multiplayer financial education game t
o market in early November 2008
* Coordinated design of Flexible Web Fabric facilitating a critical differentia
tor for market
VIRGINIA CREDIT UNION - Richmond, Virginia 05/2005 - 05/2008
Vice President of Lending
Directed the Strategic Lending strategies for the $1.6 billion credit union. Cha
llenged existing management to create a culture of rapid change and execution, w
ith higher expectations and accountability for results that focused on key measu
res tied to member satisfaction and efficiency improvement. Introduced a more co
mprehensive change management process which integrated project management and pr
ocess re-engineering which engaged front line staff to gain support of initiativ
es. Over 3 year period, significant results were achieved
* Established organization's new internal loan rate pricing committee to expand
awareness of Loan pricing and demand to create a more educated and member focus
ed management team.
* Optimized available technologies to modify the structure and function of the
mortgage operations, establishing paperless mortgage workflow leveraging optical
character
recognition (OCR) technology to recognize and direct forms electronically within
an automated workflow. Early results included:
* 42% reduction in staff cost
* 43% increase in mortgages processed per FTE
* 25% increase in Mortgage Closed per FTE
* 30% increase in total dollars booked over two year period
* Initiated and coordinated significant structural reorganization. Effectively
reduced HR costs while simultaneously increasing efficiency and productivity. Dr
amatic improvement in turn times for all products, most significant include:
* 80% reduction in turn times for Credit Cards
* 50% reduction in turn times for equity loans
* 44% reduction in turn times for personal loans
* 27% increase in booked loans from indirect loan channel
* 22% increase in booked loans from direct loan channel
* Established multiple cross-departmental relationships to create a collaborati
ve solution to lending.
* Expedited and coordinated the elimination of a volunteer Credit Committee, re
designed outdated policies and empowered staff to make more informed credit deci
sions, by leveraging objective lending guidelines and consistent improvement of
critical analysis skills to make more consistent decisions.
Filene Research Institute I3 member (Volunteer) 09/2006- present
Selected to the I3 (Ideas, Innovation, Implementation) which is a work group of
innovative, insightful and energetic credit union professionals. The Goal of the
group is to create and implement innovative solutions to address industry issue
s.
KRAFT FOODS FEDERAL CREDIT UNION - White Plains, NY 04/1999 - 05/2005
Director of Lending 01/2004 -05/2005
Devised and executed Credit Union's lending operations practices. Ensured risk m
anagement strategies were in alignment with financial institution policies and o
bjectives. Spearheaded market-leading technology integration projects designed t
o improve efficiency, increase productivity, and cut costs through automation of
previously manual processes.
Lending Operations Manager 05/2002 to 01/2004
Managed the daily functions of Consumer/Mortgage Lending Operations department.
Served on Asset/Liability Management (ALM) committee. Monitored industry and por
tfolio trends, implemented institutional lending policies. Managed technology de
velopment projects, which completely re-engineered the loan origination process,
dramatically improving efficiency and member experience..
Consumer/Second Mortgage Lending Manager 01/2002 to 05/2002
Consumer Lending Manger 04/2001 - 01/2002
Member Services Rep/Loan Officer 04/1999 - 04/2001
National Speaking Engagements 2008
NAFCU Strategic Growth Conference: "Virtual Worlds and Credit Union Education"
CU Journal Grow Show Conference: "Creating a Culture of Innovation"
NAFCU 27th Annual Volunteers Conference: "The Future of Credit Unions"
National Youth Involvement Board: "How to Educate Youth Today"
Education
Bachelor of Science in Economics * The Pennsylvania State University - State Col
lege, PA