Академический Документы
Профессиональный Документы
Культура Документы
ROBERTS
1188 Madison Green Drive, Fort Mill, South Carolina 29715
(C) 803-412-1011 (H) 803-396-2965 wr1c2ace@westpost.net
PROFESSIONAL EXPERIENCE
DISCOVER-RE, Farmington, Connecticut 2006 2009
Provider of unbundled risk transfer option for customers, versus guaranteed cost
insurance; enables clients to share risk and save on premium.
Senior Claim Director
Analyzed technical claims. Formulated disposition strategies. Conducted reserve
evaluations. Collaborated closely with 3rd party administrators on catastrophic
workers compensation claims. Maintained regular communication with clients. Perf
ormed onsite claim file audits. Provided detailed recommendations and action pla
ns including timetables for follow-up reviews.
Major Contributions:
Minimized costs and claim turnaround times, expertly managing 125-150 high-expo
sure workers compensation claims concurrently.
Achieved +100% closing ratio and superior settlement ratio consistently; includ
ed settlement with $3.5M net reserve takedown for company.
Produced highly accurate forecasts of future exposure and detailed reserve eval
uations, authoring comprehensive loss management reports.
Ensured 100% adherence to Best Practice claim standards.
Highlights:
Generated 90% renewal rate on account base each year.
Completed 100% of quarterly claim audits on-time.
Lauded continually for outstanding performance by diverse parties ranging from
clients to underwriters, marketers, and senior management.
Recognized for providing quality constructive recommendations consisting of pra
gmatic strategic action plans consistently.
WILLIAM J. ROBERTS
Page 2
wr1c2ace@westpost.net