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Shell Services International Oil & Gas Nov. 1998-Mar. 2004 - Human Resources Sp
ecialist
> Served as a member of the HR-ISIS team.
> Participated in the creation and implementation of policies and procedures.
> Assisted with issues relating to records compliance and governmental reports.
> Assisted in explaining policies and procedures related to sick, vacation, and
personal time accrual.
> Provided routine customer service, policy and procedure interpretation, job ev
aluation, job creation and structure analysis, and internal and external salary
analysis.
> Prepared ad hoc reports for international counter-parts Shell Netherlands on r
etention, attrition, general salary analysis reports
> Reviewed and approves job and organizational changes relating to these areas.
> Participated in surveys and ensures client job, market, employee and pay plan
information is maintained appropriately in system and file records.
> Performed administration of data transactions for the Department of Human Reso
urces.
> Served as focal point for resolving primary ID, security and other data integr
ity issues pertaining to SAP.
> Configured accounts in SAP, assigned user rights, security
> Maintained/updates all end-user documentation
> Extract data & generate reports for various departments in Business Objects we
ekly, monthly, quarterly and annual
> Served as the liaison between customer and technical teams to facilitate solut
ions
> Assisted with functional testing and documentation of system enhancements/cust
omizations and special projects as required Benefit packets, Employee Self Serv
ice
> Provided backup support to other Coordinators/Administrators
> Adhered to and promote HR/HRIS policies and procedures
> Participated in creating training documents for departments for SAP upgrades.
> Coordinated events and activities planned by the HR community
> Handled employee relations questions and queries ER
> Served as liaison for Shell Policy group, responsible for reviewing and proces
sing severance documentation
> Developed recommendations to adjust salary structure in response to the client
s changing organizational needs and market values.
> Analyzed clients current pay practices and makes recommendations for salary ch
anges to ensure equity.
> Supporter International users on SAP issues and salary analysis reports/reques
ts
> Developed training plans and materials and conduct training to support new pro
cesses, systems, and technologies.
> Conducted research, analyze data and prepared reports as needed to support Hum
an Resources initiatives.
> Performed resume reviewing, job posting coordination, completing surveys and w
riting job descriptions.
> Prepared reports for Shells leadership committee regarding retention and attri
tion.
> Performed other job related duties as assigned.
> Administered compensation programs. Evaluates and analyzes salary data.
> Recommended, reviewed and/or analyzed current and proposed compensation progra
ms, policies and procedures to ensure regulatory compliance as well as project p
otential costs to management.
> Made recommendations for enhancing the data in the HRIS and assisted with clea
nup.
> Prepared reports and presentations as needed. Evaluates jobs and salary ranges
for market competitiveness and internal equity.
> Create and run queries, validate and analyze data and generate reports to illu
strate the results.
> Assisted in writing and updating job descriptions for several departments.
> Participated in compensation surveys and analyzes results in order to determin
e market position.
> Made recommendations that satisfy the goals and philosophy.
PROFESSIONAL LICENSES/CERTIFICATES:
Microsoft Office User Specialist Certification
HR PROFESSIONAL
> General knowledge of employment laws and practices.
> Experience in the administration of benefits and compensation programs and oth
er Human Resources programs.
> Excellent computer skills in a Microsoft Windows environment.
> Coordinates the change request process with leads, communicates decisions back
to directors, assists with incorporating approved changes into work plans, staf
fing plans, and critical path for future leaders
> Reviews work products and deliverables and identifies issues with adherence t
o quality standards
> Effective oral and written communication.
> Knowledge of Enterprise Resource Planning (ERP) applications.
> Excellent interpersonal and coaching skills.
> Evidence of the practice of a high level of confidentiality.
> Excellent organizational skills.
TRAINING:
> ERP, MS Office 2007, People Soft 8.4, MAGIC, MS Office 2007, Fluor proprietary
MatMan (Material Manager), SPI (formerly INtools), Brio, Oracle 10g exposure, M
icrosoft SQL exposure, DOS, Windows 2000, NT, XP, AS400 Mainframe, CITRIX, NT Ac
count Migration, Business Objects, Service Center, Act for Windows, Total Comp,
Brass Ring, Cold Fusion, LIMS, Lotus Notes, - KRONOS, (Oracle 9.2 & 10g, SQL exp
osure) General SAP Basis Administration, Procure IT, Mercer Prism, Internet trai
ning also familiar with hardware Dell, HP & Lexmark Printers, all PCs & Deskto
ps
> HR surveys: Watson Wyatt, CPUA, Tower Perrin, Mercer, Medical/Education HOCS,
HCA, ART, BLS, PAS, Hay Paynet, Brass Ring, Total Com, MY SAP
ASSOCIATIONS:
ALLSTAR Toastmasters Advanced Communicator Silver Member Since 1998