ADRIAN H.

NEAL
10717 Jordan Court (303) 840-8546
Parker, CO 80134 an4e9168@westpost.net

SUMMARY
Electronics Technical Engineer whose ability to assess, troubleshoot and problem
solve has directly resulted in achieving customer satisfaction. While working
in the electronics and telecommunications fields, attained positive results dire
ctly through persistence, tenacity, and mentoring. The ability to work closely
with the customer through personal contact has also contributed to this success.
The following are other office and technical skills:
* Excellent verbal and written communication * Outstanding leadership ability
* Proficient in Microsoft Office 95, 98 & Above * Excellent typing skills
* Motivated & disciplined self starter * Calm under pressure
TECHNICAL SKILLS
* Qualified On (OTDR) Optical Time Domain Reflectom
eter * Certified on Tellabs 5500 DACS equipment
* Oscilloscope * Voltage analyzers and meters
* Fiber optic splicers * Fiber optic light meters
PROFESSIONAL EXPERIENCE
CONVERGINT TECHNOLOGIES
2009-2010
Field Service Specialist
Service, troubleshooting and repa
ir on various access control and video equipment
* Work with systems such as Lenel, G.E. S2, AMAG, Schlage, and many others.
* Customers include large business as well as Government clients.
* Certified on Lenel 1000 AMAG, G.E. Facility Commander Wnx and Schlage Custome
r relations skills are a plus and performed with each customer.

NISCAYAH, Wheat Ridge, CO

2008-2009
Field Service Specialist
* Service, troubleshooting and repair on various access control and video equipm
ent
* Work with systems such as Lenel, G.E. S2 and many others
* Customers include large business as well as Government clients.
* Certified on Lenel, G.E. Facility Commander Wnx.
* Customer relations skills are a plus and performed with each customer.

HBE, Denver, CO
2006-2008
Field Service Tech
* Performed field service on various access control equipment.
* Worked with systems such as Lenel, G.E., Software House, Cassi Russco, and man
y others.
* Customers included Small and large business and Government clients.
GLOBAL TELECOM, Englewood, CO
2005- 2006
Field Service Manager
* Installations, troubleshooting and repair of residential and and commercial se
curity, fire, and cctv systems.
* Perfomed various management task such as attendance verifications, timesheet c
ontrol, quality control and scheduling.
* Customer and company relations for both residential and business customers.

SIEMENS BUUILDING TECHNOLOGY, Littleton, CO 2

003-2005
Field Service Specialist
* Installation, troubleshooting and repair of residential and commercial securit
y, access control and video security systems.
* Worked with systems such as Software House, G.E. DMP, and Cassi Russco
* Performed pre and post job walk through to insure all requirements were met
* Performed job requirements in a very timely manner
RAYTHEON POLAR SYSTEMS, Englewood, CO
2002-2003
Marine Electronics Technician
* Test, repair and troubleshoot electronic equipment used on board National Scie
nce Foundation Vessels used for Antarctic exploration.
* Performed diagnostics completed wiring and installation of scientific test equ
ipment.
* Preformed these function in international waters of South America and Antarcti
ca.
ICG COMMUNICATIONS, Englewood, CO 2000 - 2001
Network Operations Technician
* Tested, troubleshot, isolated, documented and resolved customer issues on purc
hased DS3 and above telecommunications circuits.
* Performed head to head testing, digital cross-connects.
* Provided hands-on site technicians nationwide.
* Set up conference calls and pages for customer and field engineers and technic
ians.
WESTINGHOUSE AIRBRAKE TECHNOLOGY, Denver CO 1994 - 2000
Electronic Technical Engineer II
* Performed field engineering updates, troubleshooting and repairs on automatic
braking systems (EPIC) Electro Pneumatic Integrated Control used on locomotives
in the railroad industry worldwide.
* Supervised and trained all railroad workers involved on the use, maintenance a
nd electronic specifications of the EPIC.
* Involved in the sales and inventory of all parts used on the electronic brakin
g equipment.
* Updated computer software and hardware, and ensured that the customer had what
ever they needed to keep their industry running smoothly.
* Traveled extensively in the U.S. and abroad. Strong written and oral communic
ations skills were very useful.
EDUCATION
A.S. Degree in Electronics Technical Engineering - National Education Center
PROFESSIONAL CERTIFICATION AND TRAINING PROGRAMS
Certificate in Business Management - Pacific Afloat College Education, USS Dulut
h
U.S. Navy Advanced School - Inventory Management
ICG certified on OC-12, OC-48 SONET
Amag, Lenel, G.E. facility Commander, Schlage access control certifications