636-544-7635 314-719-7891 ck4f2b32@westpost.net CAREER OBJECTIVE Contribute performance-driven Account Executive expertise to propel business gro wth, ensuring world-class client servicing while actively supporting a progressi ve organization in optimizing bottom-line profits QUALIFICATIONS PROFILE * Seven plus years of top-performing sales experience in telecommunications indu stry, specializing in Business to Business sales of phone, high speed internet a nd cable television services * Excels in defining and executing strategies to develop territories to capture new business, expand/diversify revenue streams, launch and develop products/ bra nds, and maximize competitive market leveraging * Dynamic communication, consultation, presentation, negotiation, and closing sk ills * Highly successful in forming strategic, consultative relationships to foster a nd further success between customer and service provider * Experienced in establishing partnerships and sales channels to optimize sales opportunities * Proficient in all MS Office products and at researching client base and record management using company associated and online databases such as Salesforce.com KEY RECENT ACHIEVEMENTS ~ * Consistently surpassed quota for past 4+ years * Ranked Top Performer in Phone Sales in St. Louis market, 2006-2009 * Top Performer in Overall Sales (phone, internet and cable television) in St. L ouis market, 2006-2009 * Rated 3rd in Nation, and 1st in St. Louis for Charter MDU Bulk Video Sales of Showtime * Top Performer in bulk video sales & renewals, 2006-2009 * Achieved Exceeds Expectations Rating based on annual sales performance review CAREER TRACK Socket Telecom (05/2009-Current) 5301 Veterans Memorial Pkwy, Ste 103, St. Peters, MO 63376 - (636) 544.7635 ACCOUNT EXECUTIVE Consultative sales effort of larger profile companies Business to Business Data (T1), Voice (PRI, POTS), and internet (DSL) Established relationships with selling Agents/Partners to develop new accounts Developed excellent cold calling methods to develop leads Experience in prospecting and negotiating at the executive level Charter Communications (05/2003-04/2009) 941 Charter Commons Dr, Town & Country, MO 63017 - (800) 314.7195 ACCOUNT EXECUTIVE II-CHARTER BUSINESS Four years focusing on consultative sales efforts of larger profile companies Business to Business Data, Voice, and Video Sales - achievement of over 100% of quota CAREER TRACK CONTINUED (CHARTER) Extended cable plant/network (Fiber and Coax) through the acquisition of new cli ents Negotiated ROE (Right of Entry) agreements with building owners Established relationships with selling Agents/Partners to develop referrals Developed excellent cold calling methods to develop leads Negotiate large school fiber WAN's Experience in prospecting and negotiating at the executive level ACCOUNT EXECUTIVE I-CHARTER BUSINESS One year focusing on closing single site accounts by developing new leads throug h cold calling Extended cable plant/network (Fiber and Coax) through the acquisition of new cli ents Negotiated ROE (Right of Entry) agreements with building owners Established relationships with selling Agents/Partners to develop referrals HIGH-SPEED INTERNET TECHNICAL SUPPORT One year troubleshooting customer's internet problems while also leading departm ent in transactional sales and upgrades Grew revenue through up-selling existing client base - Top performer in transac tional sales Top performer in call quality and work force performance measures Casino Queen (01/2002-05/2003) 200 Front St, East St. Louis, IL 62201 - (314) 241.2628 SURVEILLANCE AGENT Entrusted with ensuring casino compliance with state gaming rules and internal c ontrols as well as protecting company and customer high-value assets Reported on customer & employee violations & incidents Focused on company liability through observation, reports and video dubbing Alton Belle Casino (11/1999-01/2002) 213 Piasa St, Alton, IL 62002 - (800) 711.4263 SURVEILLANCE AGENT Entrusted with ensuring casino compliance with state gaming rules and internal c ontrols as well as protecting company and customer high-value assets Observed and reported on customer & employee violations & incidents Stop the internal theft of $3000+ from count room Shift leader in anti-counting surveillance ACADEMIC CREDENTIALS BS, Criminal Justice with minor in Writing, University of Missouri- St. Louis; 1 998 MCSE Certification, Techskills; 2001 Charter Business branded sales training by Jack Dempsey, 2005-2008 Miller Heiman Sales Training- Foundation Series (Strategic Selling) for Charter Business, 2009 Sandler Sales Training- Presidents Club (Professional Advantage) at Rubicon Inst itute, 2010 REFERENCES AVAILABLE UPON REQUEST