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CURRICULUM VITAE

PRIYANKA VARMA
A1-B-91, Janak Puri,
New Delhi-110058,
Mail-To: priyankav@rediffmail.com
Mobile: +919899886578

OBJECTIVE:
Seeking a position to utilize my skills and abilities in the IT based Industry that offers
Professional growth while being resourceful, innovative and flexible.

PERSONAL SKILLS:
Comprehensive problem solving abilities, excellent verbal and written communication skills,
Ability to deal with people, willingness to learn, Team facilitator.

WORK EXPERIENCE:
From June 2009 To March 2010
Company : RT Outsourcing Ltd
Client : IBM – Bharti DC
Designation : Server Engineer - TL
Achievement : Taken training on all Unix Operating System (AIX / UNIX / Linux / Solaris)
Job Profile :
 Analyzing the tools like ITM, Snappimon & TBSM and serving the solutions as per that.
 As per analisation serving L1 solutions, else follow the escalation
 Restarting / Stop / Start processes or daemons as per the requirement.
 Assistance to Fellow Teams and solving queries.
 Creating incident and taking follow-ups on them.
 Maintaining Quality Standards

From Sept 2006 To Feb 2009


Company : iGate Global Solutions Limited
Designation : Customer Support Engineer
Achievement : Create the Proxy Server, Support on Remedy
Job Profile :
 Assistance to customers over phone.
 Resolve and Close Loop customer Queries / Requests / Complaints
 Assistance to TL and Fellow Team Members
 Maintaining Quality Standards
 Managing third party and fourth party vendor.
 Preparing the MIS Report.
 Preparing the all Back office Activities Related to Facilities.

From May 2005 To August 2006


Company : C M S Computers Limited
Designation : Faculty Engineer
Job Profile :
 Upkeep of Software and Hardware
 Managing Linux Batches
 Managing both Front office and Back End Administration
 Managing and making upcoming Projects and Presentations.
 Linux installation and lab Setup

From June 2004 To April 2005


Company : NIIT
Designation : Project Intern
Achievement : Convocated by Azim Premji at Delhi IIT
Job Profile :
 Handling Batches of Students
 Upkeep of Software and Hardware
 Counseling
 Resource Maintenance

FREELANCER EXPERIENCE
 Taken corporate training at IIHT on Linux
 Taken corporate training at DUCAT on Linux

EDUCATIONAL QUALIFICATION:
 Hr Sec Part-II in 2005
 Bachelors of Computer Application from MKU 2008
 Pursuing Masters of Computer Application from PTU 2010
 Pursuing Post Graduate diploma in Information Technology from AIMA –
HCL.
PROFESSIONAL QUALIFICATION:
 Diploma In Information Technology From NIIT
 Red-Hat Certified Engineer (RHCE) from CMS

IT EXPOSURE:
Operating System : Linux, UNIX and XP
Languages : C, C++, Java
Scripting : Shell Scripting, Java Scripting etc.
Internet Applications : HTML, DHTML.
Application : Ms-Office, Open-Office, HTML.

OTHER ACTIVITIES & HOBBIES: -


 Reading IT Books
 Listening Music
 Dancing
 Cycling

KEY SKILLS: -
 Have a temperament for handling customers with care.
 Able to motivate peoples.
 Confident and Articulate.
 Good communication skills for effective client management.
 Good experience in Projects and Presentations
 Fluent in English

AMBITIONS:-
 Want to be a self-dependent
 Want to hold a respectable position in a respectable concern.
 To be in a Technical Sector

NATURE:-
 Soft and Friendly
 Quick learner
 Honest
 Hardworking
 Helpful

PERSONAL DETAILS:
Father’s Name : Mr. V. P. Varma
Mother’s Name : Mrs. Deepti Varma
DOB : 05-02-1986
Sex : Female.
Marital Status : Single
Nationality : Indian
Languages Known : English, Hindi
Passport Number : G4588192

PRIYANKA VARMA

DATE: -

PLACE: -