Web: www.sierragoldrottweilers.

com
E-Mail: jm531d00@westpost.net

~ Personal Information
* I enjoy working with pet therapy groups and dog obedience training. I also enj
oy mountain bike riding, camping, backpacking, fishing, and reading. We have bre
d nationally ranked Rottweilers, showing them in AKC confirmation, USRC and ARV
Sieger Shows; enjoy agility, herding, hiking, and backpacking with our dogs.

~ Objective
* Personal and professional advancement with a growing organization offering the
opportunity to expand my sales knowledge and utilize my professional skills. Wo
uld like to also use my Histology experience .

~ Professional Experience

* Inside Sales & Customer Service.

* Nevada Appeal, Carson City , Nevada- November 2006 to June 2009
* Responsibilities to bring on new customers as well as maintain existing custom
ers. Personally developed a new feature page that is very successful for the com
pany. Have always exceeded company goals each month.
* Manager, New Accounts Group
Science Based Health, Carson City, Nevada - September 2000 to August 200
6
Science Based Health is a leader in the research and design of advanced high qua
lity formulas to nutritionally support healthy vision and optimal health.
Supervisor: David Hanabusa, C.E.O.
Responsibilities: Initially hired as a Customer Service Representative [CSR]. Wi
thin a short period was the top sales producer every month with approximately $1
50,000.00 in sales per month; personally developed a multiple product package pr
ogram which was adopted company wide, and my program presently accounts for 47%
of SBH's gross sales. I was promoted to Senior CSR and inside Sales Training Ma
nager replacing a Professional Sales Training consultant costing SBH $2,000.00 p
er monthly visit. In addition to routine CSR duties I was also responsible for t
raining six [6] CSR's in professional sales techniques vs. strictly being order
takers. I then developed product specific scripts for CSR presentations to exist
ing and new customers which helped increase company revenues and also initiated
an awards/bonus program for CSR's. I was promoted to Manager of the New Accounts
Group, managing and training two associates in addition to being responsible fo
r my own sales quota; I have been consistently signing up 30 to 40 new doctors e
ach month while assisting existing doctor accounts and new doctor accounts incre
ase their sales by more than 28%. Ordered all supplies for the company and worke
d very effectively with the vendors negotiating the best prices.
* Customer Service/Sales Representative
Henry Schein, Reno, Nevada - April 1999 to October 1999
Supervisor: Marlene DePalmer.
Responsibilities: Maintain existing customers and increase sales on each order b
y offering special products. Improve customer relations and maintain customer sa
tisfaction with the company.
* Account Manager
Gopher Products, Carson City, Nevada - February 1993 to April 1999
Supervisor: Valerie Perkins, President.
Responsibilities: Maintain existing customers; increase sales in both the book a
nd hair care industries by developing new customers; work on improving customer
relations; efficiently manage my territory to meet budget requirements; maintain
customer satisfaction with the company; efficiently manage the sales booth and
attract new customers at trade shows. Ordered all supplies for the company and h
ad great relationships with the vendors.
* Regional Manager
Workstyle 2000, Inc., and Carson City, Nevada - September 1992 to January 1997
Supervisor: John Manoukian, President.
Responsibilities: I opened the local office in Carson City, Nevada [headquarters
are located in Dallas Texas]; interviewed and hired a client service representa
tive and a receptionist; set up the office; created a client base; brought custo
mer base from "0" to over 21 major clients within a 90 day period; maintained cu
stomer relationships to enhance our reputation within our business community; de
signed and implemented company stationary, brochures, logo, and fliers..
* Territory Account Representative
Xerox Corporation, Sacramento, California - January 1989 to April 1992
Supervisor: Bill Riedlinger, Sales Manager.
Responsibilities: Market Xerox copier and FAX machines to existing customers and
increased market share by developing new customers [in Reno and Carson City, Ne
vada]; improved customer relations and maintained their satisfaction with the Xe
rox Corporation. I finished 1989 meeting or exceeding my budget every month and
was again awarded the President's Club.
* Account Representative
Jeff's Office Supply, Fallon, Nevada - November 1987 to December 1988
Supervisor: Bill Riedlinger, Sales Manager.
Responsibilities: Covered a large territory [Fallon, Lovelock, Yerington, Gabbs,
Fernley and Hawthorne, Nevada]; marketed Xerox copiers and FAX machines to exis
ting customers and increased market share by developing new customers; improved
customer relations and maintained their satisfaction with Xerox Corporation and
Jeff's Office Supply; efficiently managed the territory and met budget requireme
nts. I finished 1988 at 225% over my budget and was awarded the President's Club
.
* Supervisor; Histotechnologist - A.S.C.P. Registered
Laboratory of Pathology, Seattle, Washington - March 1983 to October 1987
Supervisor: John Spear, Laboratory Manager.
Responsibilities: Department Supervisor; cutting and staining all delicate biops
y specimens; performed any STAT procedures. Processed cytology specimens.
* Laboratory Technician
the Blood Center, Houston, Texas - December 1980 to March 1985
Supervisor: David Fortenberry, Laboratory Manager.
Responsibilities: Performed various tests, including: ABO, Antibody Identificati
on, VDRL, DU, Hepatitis testing; computer entry of results; washed and prepared
the blood for freezing; labeled rare donor blood.

~ Education
* Clayton College of Nutrition, Presently working towards my Bachelor's Degree i
n Nutrition, March 2005 to present
* Valley Medical Center, San Jose, California, Technical Degree: Histology, Sept
ember 1968 to June 1969
* West Valley College, San Jose, California, Major: Pre Med, September 1967 to J
une 1968
~ Publications
* Janet J. Campbell, The Campbell's Stain, The Armed Forces Institute Manual

~ Honors and Awards

* Top Sales Producer, 12/2000 to
Science Based Health: Starting in December, 2000 I was the Top Sales Person ever
y month when in the Customer Service Representative Position.
* Workstyle 2000, Inc. Earned an all expense paid trip to Dallas Texas.
* Presidents Club, 01/1990
Xerox Corporation: Awarded for meeting or exceeding my budget for the entire pro
ceeding year [1989] and won a trip to Hawaii.
* Presidents Club, 01/1989
Xerox Corporation: Awarded for meeting or exceeding my budget for the entire pro
ceeding year [1988] and won a trip to Scottsdale Arizona.
* Top Sales Producer, 11/1987 to
Jeff's Office Supply: Top sales producer every month, won numerous awards, trips
, perks, etc.
* Golden Forceps Award, 06/1986
I created a stain for frozen sections when a nation wide shortage of Hematoxylin
occurred; a key component necessary for consistent nuclear staining. My stain w
as named: The Campbell's Stain and was published in the Armed Forces Institute M
anual.

~ References
Upon Request