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Professional Experience
Prime Lead March 2010 to May 2010
Business Analyst
Balance Daliy, weekly and monthly revenue sheet.
Update and maintain daily campaigns.
Documentation of company processes
Grafton / FMH October 2009 to March 2010
Data Entry Clerk
Input and correct member, provider and vender information for payment authorizat
Quality assurance check for requested member coverage verification cards. Organi
ze and maintain files for patient treatment history.
Process 1000 authorizations daily while maintaining 98% accuracy.
Maintain working knowledge of all databases to ensure payment accuracy
Perot Systems Government Services / U.S. Citizenship and Immigration Services Au
gust 2008 to July 2009
Data Entry Clerk II
Maintain T2 Security Clearance.
Receive, distribute and process both incoming and outgoing mail to appropriate D
Create, track duplicate A-Files (Alien Files) via CIS (Central Indexing System)P
repare outgoing parcels via UPS, DHL, Fed-Ex and USPS.* Ten Key by touch.
Aegon / Transamerica Life Insurance Company April 1982 to December 2007
AEGON / Transamerica Life Insurance Company, Kansas City, MO. November 2000 to D
ecember 2007
Business Analyst
Facilitate Joint Requirements Planning sessions with the business areas. Analyz
e and prioritize Business Process and User Interface requirements.
Correct implementation methodology and processes for new and revised products.
Facilitate Joint Application Design/Development sessions with the technology are
Documentation of policies and procedures for training purposes.
Authored and edited the Business Requirements Documents * Department auditing fo
r Sarbanes Oxley.
Systematic data entry utilizing Microsoft Access for Variable Life Insurance Pro
Transamerica Life Insurance Company, Los Angelas, CA / Kansas City, MO. July 198
9 to November 2000
Actuarial Technician
Create new and revised base plan for whole life, term and universal life insuran
ce plans.
Load all associated rates for life insurance plans via ARMS (Actuarial Rates Mai
ntenance System).
Process system rejects for data accuracy.
Strategize and implement the building of new and revised life insurance products
Efficiently multitask to meet and exceed project deadlines by 30-45 days.
Transamerica Life Insurance Company, Los Angeles, CA. June 1985 to June 1989
Policy Issue Clerk (Data Entry)
Data entry of annuitant information for the issuing of life insurance policies.
Agent assistance via customer service line.
Assist coworkers as needed to meet quality and production.
Nominated Employee of the Month.
Recognized as Employee of the Quarter
Transamerica Life Insurance Company, Los Angeles, CA. June 1983 to May 1985
Policy Set Up Technician
Manually assemble policies for the Policy Issue Clerk.
General Agent assistance via customer service line.
Transamerica Life Insurance Company, Los Angeles, CA. April 1982 to June 1983
File Clerk
Deliver and Retrieve mail to / from appropriate area / person in a timely manner
Return files to the appropriate area of the file room in a timely manner.
Johnson County Community College Center for Business and Technology
Access Fundamentals 200 Access Intermediate 2003
Access Advanced 2003
Access Specialist 200
Access Application Development
Access VBA Programming 2003
Access Developer 2003
SQL: SQL Fundamentals