Glenda Williams

1523 West River Shore Way, Tampa, FL 33603

Cell 813-732-7277 / gw55d50e@westpost.net
EXECUTIVE ASSISTANT / OFFICE MANAGER QUALIFICATIONS
Extensive knowledge in administrative/management policies and procedures.
Accurately draft and proofread correspondence.
Proficient in analyzing and recognizing problem areas as well as the ability to
implement the solution to get things done
Experience in working with Dun and Bradstreet and Corporate reports.
Experience using Excel, Lotus Notes, Word, PowerPoint and Access.
BUSINESS EXPERIENCE
Hertz Equipment Rental, Inc., Tampa, FL
Region Customer Service Manager / Credit & Collections Liaison
03/2002 01/2009
Responsible for ensuring Southeast/Florida Equipment Rental and Service Pump bra
nches were in compliance with procedures as well as improving overall percentage
of collections and revenue for equipment rentals/sales.
Coordinated and assisted with collections and legal efforts alongside the centra
lized Collections and Legal departments located in Oklahoma City, OK.
Drafted emails, letters, reports to sales, customers and management on a daily b
asis.
ThruComm, Inc., St. Petersburg, FL
RF Engineering Coordinator II, 08/1999 07/2001
Responsible for the implementation and the on-going administration of ATM equip
ment for the RF Engineering and Planning department.
Coordinated vendor activities and deadlines.
Coordinated the development of a National Turnkey RFP.
UNIsite, Inc., Tampa, FL
Business Development Coordinator
07/1997 08/1999
Planned, organized and coordinated proposal development for a cell tower constru
ction company.
Developed and established tracking/reporting process for Inventory Management ar
ea.
Hired and supervised temporary/contract personnel prior to companys relocation t
o Tampa, FL.
Boston Market (worked for franchisee BS Texas, Inc.), Dallas, TX
Construction Coordinator
03/1997 06/1997
Established time-lines, tracked and reported data as well as set up utility acco
unts/purchase orders for new restaurant build outs.
Interacted extensively with architects, contractors, engineers and management.
Synchronized contractor payouts with the Accounting and Legal departments.
Ashland Chemical, Inc., Dallas, TX
District Assistant
11/1990 03/1997
Transferred from region office in Chicago, IL to Dallas, TX to coordinate office
activities and manage inventory levels for outside warehouses for the ECD Divis
ion.
Implemented and provided training on the PRISM inventory system.
Provided administrative support for the Inventory area.
Metrocast, Des Plaines, IL
District Administrator
05/1989 05/1990
Supervised daily office/sales/collection activities for international paging com
pany.
Communicated and coordinated key issues, processes and projects to sales and sup
port staff.
Provided administrative support to the Sales Manager and Sales Staff.
EDUCATION
South University, Pittsburgh, PA
AS Paralegal Degree, SACS Accredited & ABA Approved School
Deans List, 3.67 GPA
Proven Ability to:
Work on multiple projects simultaneously.
Respond to tight deadlines in a fast-paced environment.
Work effectively in a team environment as well the ability to supervise others.