TINA LEE COLLINS

3152 County Road 432, Jackson, MO 63755 *phone: (573)225-7581 *email: tc55f7d2@w
estpost.net
EXECUTIVE SUMMARY
Extensive experience in marketing, community relations, public awareness campaig
ns, business structure improvement, project launch development, and technical se
rvice systems. Passionate about quality of service and customer satisfaction. Pr
oven record of improving profitability and resource efficiency. Outstanding moti
vational, interpersonal, and presentation skills.
CORE COMPETENCIES
*Market Demographic Analysis *Public Awareness Campaign Creation
*Building Lasting Client Relations *Project Leadership And Development
*Budget Planning And Cost Control * Promotional Media Conception
*Strengthening Employee Morale *Streamlining Business Direction
*Establishing Primary Profit Focus *Creating Enthusiasm Via Personal Presentatio
n
PROFESSIONAL EXPERIENCE
Independent Business Consultant- Self Employed Contractor- 9/2000 to Present
* 2004 - 2009: Contracted as Tri-Level Consultant for American Professional Quil
ting Systems (Corporate Headquarters: Des Moines, Iowa) in Marketing, Technical,
and Public Relations capacities
*Advised on redesign of APQS machines for highest market appeal and established
ergonomic design features.
*Analyzed the potential customer base and documented needs to build appealing ma
rketing strategies.
*Spearheaded automated quilting machine project launch and built supporting cust
omer service organization. Served as the Primary Technical Consultant for all Co
mpuQuilter issue resolutions, installations, and training.
* Counseled on APQS dealer structure redesign and helped implement new commissio
n system to existing dealers.
*Wrote series of promotional articles explaining the mechanical and ergonomic ad
vantages of APQS machines in layman's terms.
*Collaborated with web design gurus to build industry star web site with fully a
ctive interface chat forums.
*Contracted to serve as the software designer and liaison in the joint venture o
f APQS and Softactics for the research and development of the new cutting edge c
omputerized quilting system, Quilt Studio.
*"Last Step In Customer Relation Issues"- sent to disgruntled customers to troub
leshoot, repair, replace, retrain, and/or negotiate for a satisfactory resolutio
n for all parties- 100% success rate.
*Served as APQS Spokeswoman, wrote new product brochures, performed internationa
l presentations, filmed TV segments, and conducted national training seminars.
*Profits increased 24% during my first year and sustained over 20% growth the ne
xt two years.
- Will provide samples of APQS product brochures written, web-site literature cr
eated, and the 3 APQS owners' personal contact information during interview.
*2002 - 2004: Provided Consulting Services to A1 Quilting Machines (Corporate He
adquarters: Springfield, Missouri) and Served as National Representative and A1Q
M Headquarter Educator
*Produced a 35% increase in sales during the first year by changing color of tab
le, assisting in development of new "Trachnology Wheels", "Lightbox" table, "Acc
urate Degree" ruler, and implementing new marketing strategies and media campaig
ns.
*Provided public appearance promotions at international level shows, and wrote m
edia articles to promote public awareness of A1QM product and services.
*Sent to unhappy customers to repair relations and rebuild company trust in A1 p
roducts- 100% success rate.
*Profits sustained a 20% growth during my second year of consulting service. Sti
ll serve as a sounding board and advice source on a personal level since moving
to next professionally exclusive client.
- Example of published promotional article for national magazine written during
my service and A1QM owner contact information will be provided at a personal int
erview.
*2000 - 2002: Primary Development Consultant for Quilt Central TV (Corporate Hea
dquarters: Paducah, Kentucky) "Celebrity Quilters" episodes
* Developed show episode themes. Procured underwriter endorsements and located t
alent to showcase. Appeared in television segments and personal appearances to p
romote the quilting arts.
*Several PBS awards were won during my service such as the Aurora Award, The Com
municator of Distinction Award, and the coveted Tele Award for both education an
d information.
- Quilt Central TV owner has since retired and is no longer actively involved in
television. Documentation of awards and episode examples will be provided durin
g personal interview
*1995-2000: Safety Technician Leader for Procter&Gamble Paper Products- Diaper D
ivision (Cape Girardeau, Missouri)
*Taught 23 Safety training topics to diaper line techs and ensured annual testin
g compliance
*Co-Authored and Implemented Diaper Plant Safe Practice Documents
* Trained and Qualified as North American Safety Trainer
*Performed Safety Incident Investigations using "Why-Why" Analysis *Specialized
in Ergonomic Assessments and Risk Analysis
*Created / Supervised Safety promotional campaigns, training events, and safe em
ployee celebration projects
*Developed and/or maintained safety training and environmental testing database
s using Microsoft Access and Excell programs for Diaper personnel and OSHA recor
dables

On a Personal Note- More About Me...

I am a 45 year old mother of 3 grown successful children and 2 wonderful grandda
ughters. Over the years I've learned what I am good at, as well as what I am not
. My hobbies include fiber art, home decor design, playing with my dogs and hors
es, and driving ATVs. I like to laugh and enjoy life!