CAREER SUMMARY

PMP-Certified Project and Program Manager with an MBA skilled in cross-functiona

l team leadership, virtual team management, creative problem solving, conflict m
anagement, and negotiation. Skills include excellent interpersonal, communicati
on (including C-level), and diverse business expertise in several industries. P
roject experience in Healthcare, IT Software Development & IT Infrastructure, Bu
siness Continuity Planning, Process Improvement, Capability Maturity Model (CMMi
), and Supply Chain Management.
PROFESSIONAL ACCOMPLISHMENTS
LIFEWAY CHRISTIAN RESOURCES, Nashville, TN 7/2008 to Present
LifeWay Christian Resources is one of the worlds largest providers of Christian
products and services
Adult Ministry/Business Manager Ministry/Business Development (7/2008 Prese
nt)
Lead business, IT, & functional teams to understand and seize ministry & busines
s opportunities
Provided leadership to develop ministry and business strategies for four produc
t lines
Provided leadership to stop a 20-year decline in a $25 million line of products
Provided project leadership to cross-functional teams to launch and maintain va
rious products

HEALTHWAYS INC., Nashville, TN 11/2006 to 5/2008

Healthways, Inc. provides health and wellness support programs and services
Senior Project Manager BT Portfolio Management (11/2006 5/2008)
Provide program and project management for operational and technical projects an
d programs
Managed program for Medco PBM/Healthways Joint Venture to complete IT projects
on schedule
Managed very large, strategic initiative to achieve long-term goals for people,
process, and technology
Managed 2 Phases of CMMi Project to mature IT organization from CMM-Level 1 to
CMM-Level 3
*Note: Healthways tenure includes period from 11/2006-3/2007 as a CompuWare Corp
consultant.
HOSPITAL CORPORATION OF AMERICA, Nashville, TN 9/2005 to 11/2006
HCA owns and operates approximately 300 hospitals and freestanding surgery cente
rs in the USA and abroad
Project Director IT&S Project Management Center (9/2005 11/2006)
Led technical project teams related to Information Security and Financial Servic
es.
Led all aspects of very large (~$20M, 3-5 yrs) Information Security project to
enable remote access for Healthcare practitioners through Initiation, Analysis (
RFP, vendor selection, and Proof-of-Concept), and Design
Led very large (~$50M, 3-5 yrs) Decision Support Services project through succe
ssful Development, Validation, and Pilot phases for implementation at all HCA h
ospitals

DELOITTE SERVICES, LP, Hermitage, TN 7/2001 to 9/2005

Deloitte is one of the worlds leading providers of professional and financial se
rvices
Project Manager IT Operations, IT Infrastructure (9/2002 9/2005)
Led functional and technical project teams related to IT Infrastructure/Operatio
ns, Information Security, and Business Continuity.
Led distributed Operations Reporting team (in Hyderabad, India) using SQL and .
Net tools to deliver high-value information each day to IT Infrastructure manage
ment
Led Business Continuity planning efforts for systems, applications, and all Pra
ctice offices: Included vendor performance management for equipment & services,
contract negotiation, and successful BC/DR testing
Project Manager Firm Information Systems (1/2002 9/2002)
Led functional and technical teams in SAP BW projects within strict time and res
ource constraints from project start to successful implementation.
Managed 50-member team of technical and functional personnel to migrate Busines
s Intelligence system from Hyperion Essbase to SAP BW/BEx system on schedule and
within budget.
Quality Assurance Analyst. (7/2001 1/2002)
Provided leadership in Quality Assurance and IT Project Management on SAP projec
ts.
Led integration and user acceptance testing from development to successful impl
ementation of SAP R/3 solutions to replace legacy tax systems.
Designed, developed, and implemented methods for validating SAP BW solutions

BRIDGESTONE/FIRESTONE, INC., Nashville, TN 12/1992 to 7/2001

Bridgestone Corporation is the worlds largest manufacturer of rubber products.
*Selected by management to provide business expertise for the design and global
implementation of SAP R/3 4.6
Integration Testing Manager (1/2001 7/2001)
Led a cross-functional team to validate SAP R/3 solutions end-to-end.
Led Integration Testing Team in the development and daily execution of 100+ Mer
cury test scripts to validate SAP R/3 solution against new code versions
Served as auditor and final sign-off on WinRunner test scripts for quality and
business relevance.
Project Team Member (2/2000 - 1/2001)
Led IT teams to develop SAP R/3 solutions for production intake, serial number c
ontrol, and foreign trade.
Provided business guidance and hands-on configuration in the design and develop
ment of SAP R/3 solution
Led in the creation of functional specifications for the design and development
of system features
Senior Planner - Supply Chain Management (1/1995 - 2/2000)
Provided support and leadership in inventory control, transportation, distributi
on, warehousing, inter-modal logistics, purchasing, and production scheduling.
Reduced days-on-hand inventory and increased customer order fill rate from 20 p
ercent to over 80 percent
 Negotiated supplier agreements with OEMs and purchase-resale customers
Customer Service Representative (12/1992 1/1995)
Served needs of over 100 purchase-resale accounts and 7 field sales persons in o
rdering, pricing/billing, and transportation
COMPUTER SKILLS
Clarity, SAP R/3, Mercury Interactive Test Director, QuickTest, Astra, & WinRunn
er, Microsoft Project, Project Server, Word, Excel, Access, Foxpro, Power Point,
Outlook, Visio, eRoom, Manugistics DRP, beginner SQL.
EDUCATION
Master of Business Administration, Belmont University, Nashville, TN, 1998.
Bachelor of Music Education, Stephen F. Austin State University, Nacogdoches, T
X, 1988
CERTIFICATIONS
Project Management Institute - Project Management Professional (PMP, 2005)