Michael F.

Bird
14 Plumstead Ct.*Annandale NJ 08801 * (973) 769-0174 * mb5922fe@westpost.net

Achievement-oriented Management Professional skilled at recognizing and launchin

g the steps needed to attain objectives seeks career opportunity within your org
anization. Offering 20+ years of progressive experience handling confidential in
formation and facilitating a broad range of company initiatives; combines strong
planning, organizational and communications skills with the ability to ensure s
mooth flow of daily business within fast-paced, changing and time sensitive busi
ness environments. Foster a team work environment to increase productivity and e
nhance employee morale. Proven track record of exceeding expectations while ensu
ring bottom line profitability.
Efficiently prioritizes a broad range of responsibilities to consistently meet
deadlines and objectives
Effectively communicates with management, all levels of staff, diverse client
base and community at large
Assimilates quickly in transitions, switching roles as needed to maintain prod
uctivity; flexible and adaptable
Leadership skills include recruiting, hiring, training, supervising and mentor
ing diverse teams of personnel, from entry level to senior level management posi
tions.

SKILLS & abilities

Account / Retail Management - Provide comprehensive leadership and management
guidance in fast-paced, changing environments that depend on efficiency and accu
racy. Maintain a professional demeanor at all times.
Facility Leadership - Create and oversee daily business activities for over-pe
rforming facilities in extremely competitive markets. Establish a work force of
well-trained and highly motivated professionals to consistently exceed targeted
goals and objectives. Serve as liaison between contractors, vendors and diverse
client base.
Public / Customer Relations - Well-developed interpersonal and customer relati
on skills. Able to communicate, relate, offer assistance, and handle stressful s
ituations with competence and assurance.
Team Leadership - Facilitate a team approach to enhance staff productivity, ef
ficiency and morale.
Logistics - Ensure adequate inventories on hand, while decreasing costs and st
reamlining operations. Work with a variety of vendors and suppliers to ensure pr
ompt delivery of product.
Customer Service - Provide superior customer service by maintaining in-depth i
ndustry knowledge and ensuring staff provide exemplary customer service at all t
imes; adept at handling and resolving confrontational situations.

EMPLOYMENT HISTORY
Independent thinker; can be counted on to initiate tasks and follow through to c
ompletion with minimal supervision. Willing to embrace new ideas and methods to
consistently meet or exceed performance objectives and goals. Team player with c
ooperative, participatory and supportive attitude.
Kitchen Manager Chuck E Cheese, Union, NJ 2008-Present
Staffing-Training-Inventory-Ordering-daily plan-Customer Service-Food Cost-Bever
age Cost-Labor Cost Control
 Owner / Manager Plaza Lanes, Inc., Madison, NJ 1998-07
30-Lane Bowling Alley * Pro Shop * Lounge * 18 Employees * Promotions * Financia
l * Marketing
Owner / Manager The Bird Corporation, Chaham, NJ 1988-98
17-Vehicle Limousine Service * 20 Employees * Short - /Long- Term Planning * 100
% Customer Satisfaction
Beverage Manager Inter Continental Hotel, Hilton Head, SC 1986-88
Promoted From Lounge Manager * 325 Rooms * 4 Lounges & 2 Restaurants * 25 Employ
ees * Leadership
Dining Room Manager Garden City Hotel, Garden City, Long Island, NY 1985-86
280 Rooms * Staff Hiring, Training & Mentoring * Customer Service * Cost Cutting
* Staff Leadership
Assistant Hotel Manager Miami Lakes Inn & Country Club, Miami Lakes, FL 1983-8
5
Promoted From Restaurant Manager * Entertainment Booking * Promotions * Staff Le
adership * Budgets

Dining Service Manager Air Florida, Miami, FL 1980-83

Assisted with Galley & Beverage Cart Design For New Aircraft * Project Leadershi
p * Staff Mentoring
Assistant Beverage Manager Playboy Resort at Great Gorge, NJ 1977-80
Three Promotions * Oversaw 9 Lounges * Staff Training/Mentoring * Inventory Cont
rol * Budgets