Академический Документы
Профессиональный Документы
Культура Документы
Email: jl5af66a@westpost.net
2002 Culpepper Drive, Brandon, Fl. 33511
813-319-4501 cell 813-294-0803
Achievements
Management
Team Development: Using team meetings modeled on self-managed work team theory,
empowered employees to create and implement plans for projects. Results: Increa
sed individual confidence, team cohesion, and improved team productivity by 50%.
Project Management
Successfully Managed a project to monitor over 200 applications annually to insu
re hardware and software matched company standards. Results: 100% compliance wi
th zero fines or stock devaluation.
System Implementation
Conceived and Implemented a project plan and design documents to create an autom
ated system to track 76+ applications not meeting company standards using an acc
ess database. Results: Met all audit compliance requirements saving the company
possible fines and devaluation of stock prices.
Researched, Designed and Implemented a plan to monitor access to 200 production
systems using a freeware solution for UNIX. Results: System requirements met wi
th zero software costs.
Improved Productivity
Upgraded obsolete system: Documented previous system, built requirements docume
nt for a new system, created and implemented the new system. Results: Reduced s
ystem failure rate by 130%.
Developed Training Materials
Produced system documentation, system modification documentation, user and custo
mer training documentation for a product marketed by the organization. Results:
Positive customer evaluations, increased sales, and additional revenues from s
ales of the training documentation.
Technical Documentation
Created new documentation to allow team members to manage a software package for
messaging between applications that included adding queues, deleting queues, up
dating existing queues, and techniques for problem resolution. Results: Met cus
tomer expectations, reduced work time, and increased productivity by 25%.