ERIC J.

JONES
870 Tidwell Rd.
Alpharetta, GA 30004
Phone: (770) 789-5979
Email: ej5aefe4@westpost.net
Website: http://sites.google.com/site/ericjonesjobs2010/
LinkedIn: http://www.linkedin.com/in/2010ericjones

SENIOR MANAGEMENT EXPERIENCE IN:

BUSINESS DEVELOPMENT * MARKETING * PRODUCT MANAGEMENT
Business savvy and results-oriented global business development strategist with
15+ years in sales, product management, and marketing for key leaders in telecom
munications and consumer electronics industries. Extensive experience in new bu
siness start-up, acquisition, lead generation, product life-cycle and brand mana
gement, contract negotiation, new market penetration and global market expansion
. Skilled in application of automated and technical business solutions capable o
f growing revenue and profitability for organizations. Intuitive leader with abi
lity to analyze situations from various perspectives, assess needs and build coh
esive teams to execute performance-improving sales and marketing solutions. Enth
usiastic problem solver with business acumen to streamline operations, drive per
formance, reduce costs, spearhead business strategies and transform organization
s through utilization of human capital and emerging technologies. Industry pione
er in development of mobile multimedia applications. Fluent in Spanish. Willing
to relocate and travel up to 50%.
International Business Development & Marketing * Global Product Management * New
Business & Organizational Start-up * Customer Relationship Management * Foreig
n Market Penetration & Growth * Strategic Planning * Staff Management * Program
Management * Market Research * Negotiation * Procurement * Forecasting

KEY CAREER ACCOMPLISHMENTS

* Pivotal player in start up, expansion and continuous client growth of See it 3
60, quickly propelling firm from internet-based multimedia marketing products to
include regional representatives across U.S., 15-employee sales and marketing t
eams and solidification of business partnerships with industry leaders in varyin
g fields.
* Successfully increased Nokia's $2B+ mobile multimedia devices and applications
' market share in Latin America 1.5% and Brazil 2.2% via superior customer relat
ionship management among operator, retail and distributor client groups.
* Spearheaded Nokia's business development efforts among all North American lead
ing wireless service providers, effectively representing $25M+ in accessory sale
s and garnering recognition for top sales in emerging businesses.
* Industry innovator recognized as one of first to launch mobile applications. G
oPhone innovation achieved first year revenues in excess of $163.7M+ for AT&T Wi
reless and has continued as a multibillion dollar business.
* Hand-selected for expatriate assignment in Santiago, Chile effectively oversee
ing new business and product development of multimillion dollar prepaid telecomm
unications platform.

PROFESSIONAL EXPERIENCE
SEE IT 360, Atlanta, GA 2010 - Present
Acting Executive Director - Business Development, Sales, & Marketing
Champion business development, sales and marketing for this state-of-the-art, HD
virtual multimedia content provider aimed at catapulting multimedia advertising
and digital publications to the next level.
* Masterfully generated 200% increase from previous annual sales in 4 months by
forging strategic partnerships and key client relationships including NAVTEQ, Ge
orgia Institute of Technology, GetFugu, AdMob, Xlibris, The PGA Tour, Interconti
nental Hotels Group, Hilton, multiple government agencies and more. Complete dis
tinguished client portfolio encompasses entertainment, healthcare, professional
sports, academia, hotels and resorts, realty, and national parks.
* Crafted first of its kind proposals to push technology into new industry spher
es including virtual panoramas and infomercial advertising for multimedia applic
ations, and creating new business concepts within digital media publishing. Intr
oduced location-based advertising, mobile website development, search engine opt
imization, and social media aggregation into product portfolio as part of the co
mpany offer strategy.

NOKIA, INC., Helsinki, Finland 2006 - 2009

Senior Manager - Business Quality & Operational Excellence for Latin America & B
razil - Miami, FL 2008 - 2009
Rapidly promoted for delivery of positive business results to spearhead alignmen
t of sales, marketing and go to market efforts of multimedia devices and applica
tions throughout $2B+ Latin American and Brazilian business unit. Multifaceted a
ccountability which improved customer loyalty, customer relationships, the produ
ct portfolio and streamlined sales and marketing operations including 14-person
team management; business analysis; market research; process improvement; progra
m management; customer satisfaction; client retention and sales performance impr
ovement.
* Led product and service quality improvement programs with clients, aiding glob
al growth in customer satisfaction and growing Latin American and Brazilian cust
omer retention rates by 2.7% and 4.5% respectively.
* Successfully improved external and internal state of business scorecards by di
recting implementation of business management systems and improving current stat
e of internal business measurements to include training; productivity; communica
tion flow; sales performance reporting; and revenue reporting.
Business Development Manager, North America Major Accounts - Atlanta, GA, 2006 -
2008
Directed sales and account management of key clients for Nokia's North American
accessory and new products business unit generating $25M+ in sales. Leading resp
onsibilities included client needs assessment; sell-in and sell-through; operati
onal field sales support; sales measurement and reporting and management support
of Nokia.com.
* Instrumental in earning Nokia's first CES Innovations and Design Engineering A
ward by communicating and managing customer requirements and recommendations for
Nokia accessories to product management and Marketing groups across Europe and
North America.
* Galvanized strategies with product management teams and 3 largest mobile carri
ers in North America to customize mobile multimedia devices and applications, as
well as secure new business engagements.

AT&T WIRELESS, Atlanta, GA 2003 - 2006

Marketing Manager, 2005 - 2006
Recognized industry trailblazer, leading deployment of innovative mobile applica
tions capable of dramatically enhancing user experience. Additionally guided sal
es and marketing successes via facilitation and oversight of field sales support
; new product and services training; pricing; forecasting; negotiations; retail
merchandising; and program measurement.
* Significantly boosted sales and profitability through creative design and impl
ementation of sales incentive and advertising programs and strategic negotiation
of cooperative marketing ventures with key vendors.
* Consistently achieved record sales numbers by identifying new markets and depl
oying strategic market research.
Product Manager - GoPhone Prepaid Marketing, 2003 - 2005
Pioneered initial development, launch, go-to-market, and ongoing marketing activ
ities for AT&T GoPhone and prepaid multimedia applications (i.e. Internet Browsi
ng; Premium Content; Instant Messaging; Email and Multimedia Services) for GoPho
ne wireless consumers.
* Managed development, go-to-market, and launch activities for the AT&T GoPhone,
being the highest priority product during one of largest mergers in telecommuni
cations history earning first year revenues of $163.7M+.

GLENAYRE ELECTRONICS, INC., Atlanta, GA 2000 - 2003

Product Manager
Orchestrated development, integration, marketing and management of 3G telecommun
ication technologies including Unified Messaging and Communications; Converged S
ervices; Prepaid; Interactive Voice Response Unit and Multimedia products for te
lecommunications service providers globally.
* Executed new product launches and life-cycles for numerous software/hardware,
voice and data products sold to 200+ service providers and supporting 52+M end-u
ser customers in 60+ countries.

CAREER NOTES:
* Project Manager, Product Marketing; Customer Support Technician for Consumer P
roducts; Production Manager, Cellular & iDEN Products - MOTOROLA, INC.
* Operations & Production Manager - EAGLEBROOK PLASTICS, INC.
* QC/R&D Laboratory Technician - COLORS FOR PLASTICS, INC.

EDUCATION, CERTIFICATION, & PROFESSIONAL DEVELOPMENT

MBA Coursework, KENNESAW STATE UNIVERSITY and KELLER GRADUATE SCHOOL
BS - Engineering Technology, NORTHERN ILLINOIS UNIVERSITY
Affiliations: GA Hispanic Chamber of Commerce, Board of Directors 2005 - 2006; C
ingular Hispanic American Professionals, National Vice President 2005 - 2006; As
sociation of Strategic Alliance Professionals, South Regional Vice President 200
3 - 2005; and Project Management Institute