DANIEL HARVOT

1200 College Parkway #631 * Lewisville, Texas 75077

214-926-3787 * dh5b64d8@westpost.net

LAN / WAN NETWORK TECHNICIAN

Detail-oriented technology specialist and CCENT certified with strong educationa
l background and hands-on experience configuring and implementing systems, Route
r WAN and LAN Switch configurations/ troubleshooting, Solid work background, wit
h a reputation for exceptional communication and critical thinking, and organiza
tional skills. Adept at delivering in fast-paced environments with a determined
focus on excellence and teamwork.
TECHNICAL CERTIFICATIONS
Cisco Certified Entry Working Technician (CCENT) * ICND2 (CCNA) Certification -
expected early 2010

WAN, LAN, VLAN, TCP/IP, OSPF, EIGRP, RIP, STP, Open System Interconnection (OSI)
Cisco IOS & Router Configurations Routing Protocols Access Control Lists * VLAN
Trunking Protocol
Advanced IP Addressing Techniques (VLSM) * CLI Configurations Spanning Tree Prot
ocols
Network Management * PPP * SDN * DDR * Frame Relay * Optical Networking
Information Technology Security: Backup Procedures & Tools, Virus Protection, Di
saster Recovery
Microsoft Office * Windows Server 2003 / 2008, Server Implementation & Support L
INUX Installation & Administration, Help Desk Tasks and Troubleshooting Clients
Hardware: Assembly and Upgrades, Setup & configuration, Troubleshooting, A+ Tech
nical Troubleshooting

PROFESSIONAL EXPERIENCE
2 years of solid understanding of Cisco Networking Implementation, Configuration
, support, and Security. 4+ years of personal clientele software troubleshooting
including phone and face to face support*
NCTC, Corinth, Texas * 2009 to Recent
Lead Development Team to proper and quick paced installation of NCTC Cisco Netwo
rking Lab.
Key Highlights
Phone based aspects:
* Phone based support dealing in the areas of Router / Switch configuration and
or troubleshooting. Also in the areas of software implementation, and hardware
installs that would meet the needs of the pertaining network.
* Expertise in customer support phone based implementation and troubleshooting
Physical aspects:
* Measured and terminated cables to patch and PC Ethernet/Console ports.
* Wired patch racks to distribution switch from PCs to obtained IP address space
for lab on one local Subnet and implemented a VLAN for maintenance purposes.
Technical hands on aspects:
* Configured Distribution switch with routing protocols to achieve proper connec
tion speed and throughput.
* Partitioned space for each PC to enable Windows 2003 and Vista installations a
nd configured file server for printing and file sharing operations.
* Gained valuable experience and skills reinforcement in delivering results unde
r budget and time constraints.
* Achieved critical understanding and appreciation for working and succeeding on
a team environment.

* Personal Cliental Services for PC troubleshooting and software implementation

/ configurations. (4+ years)
Key Highlights
* Expertise in dealing with a customer support in a phone based environment.
* Expertise in troubleshooting with a customer on a level to which they understa
nd and can move on toward correcting a problem.
* Expertise in technical easily understood speaking.
* Dedicated to troubleshooting and resolving a problem through already known sol
utions or researching.

EDUCATION
Associate of Applied Science in Network Technology (December 2009)
North Central Texas College, Corinth, Texas
Areas of Study
CCNA 1-4: Networking Basics, Router & Routing Basics,
Switching Basic & Intermediate Routing, and WAN Technologies
Information Technology Security
Implementing and Supporting Servers
Technical Customer Service
Linux Installation and Configuration
Computer Hardware