SHERYL E.

RITCHIE-LONGO
Lake Balboa, California 91406
Contact Number: 818.665.6925 * Email: sr5c4d6c@westpost.net

SUMMARY
Over 15 years combined experience in facilities, construction, project and prope
rty management. Proven track record managing multiple projects and tasks in a
fast-paced environment at enterprise levels. Able to work collaboratively with
all levels of management. Poised and confident individual with strong organizat
ional skills, versatility, initiative and high standards of professionalism. M
otivated and eager to contribute to an organization's mission and corporate obje
ctives.
CORE COMPETENCIES AND SKILLS
* Start-Up Organizations
* Leadership and Management
* Budget Administration
* Operations and Maintenance * Planning and Project Management
* Real Estate and Property Management
* Quality Assessment and Innovation
* Mission Critical Projects * Growth Firms
* Proficient in MS Office Suite
(Including MS Project)
* Voice/Data Technology
PROFESSIONAL EXPERIENCE AND RESPONSIBILITIES
* Operations and General Administration
* Manage general operations and administrative support
* Forecast budget requirements, reconcile invoices and manage operating expenses
* Create policies and procedures to ensure efficient office operation and work f
low
* Property management related to subleased space
* Coordinate company-wide events such as holiday parties, family picnics and oth
er events
* Facilities Administration
* Manage multiple offices throughout the country
* Lease renewals, rental agreements, tenant improvements, furniture and relocati
on coordination
* Work directly with building management on issues relating to maintenance, secu
rity, parking and engineering
* Implement and manage contracts with vendors for equipment, maintenance and tel
ephone systems
* Project Management
* Successfully directed the headquarters development and regional office locatio
ns for two separate start-up organizations in California
* Able to successfully meet critical milestones and deadlines by analyzing poten
tial problems before they escalated and impact the budget or schedule
* Opened offices in numerous states throughout the U.S. including Arizona, Calif
ornia, Florida, Georgia, Pennsylvania, Illinois, Ohio and Massachusetts
EMPLOYMENT HISTORY
Advanstar Communications, Inc. - Woodland Hills, California (2008-Present)
Corporate Director of Facilities
* Currently manage several locations in the U.S. and U.K. with close to 1,000 em
ployees
* Manage direct reports at each location providing leadership and direction to e
nsure excellent results in customer service
* Responsible for purchasing and budget control of office services expenditures
* Responsible for new or existing office construction or upgrades including site
selection, lease negotiations, space planning, construction management, relocat
ions, security and safety
* Proven track record of completing projects on time and under budget
* Manage annual facilities and capital expense budgets for multiple locations
Key Accomplishments
* Directed full spectrum of large scale projects from site selection through rel
ocation and occupancy in Massachusetts, Ohio, New Jersey, Illinois and Californi
a
* Developed and analyzed space programs to optimize space capacity and ensure ut
most customer satisfaction
* Served as Project Manager responsible for all construction projects including
design development, furniture procurement, voice/data cabling, construction budg
ets and timelines
* Interfaced with corporate Information Technology department to develop and exe
cute voice infrastructure for existing and new locations
* Provided support to senior management team by coordinating efforts to close lo
cations in Illinois, Massachusetts and New Jersey due to lease expirations and d
ownsizing
Sheryl Ritchie-Longo
Page Two

Care Level Management - Woodland Hills, California (2005-2007)

Facilities Manager
* Coordinated and managed facilities for home healthcare start-up organization b
ased in California with regional offices in Arizona, Florida, Georgia and Pennsy
lvania.
* Implemented new cell phone policy resulting in 20% annual savings for the orga
nization.
* Selected and managed implementation of new VoIP phone system for corporate off
ices.
* Responsible for day-to-day facilities operations and general office services,
space planning, project management, landlord/tenant relations and product procur
ement.
Key Accomplishments
* Coordinated construction of new 36,000 sf corporate headquarters in Woodland H
ills, California.
* Developed RFP for relocation services followed by relocation of entire corpora
te team to new headquarters.
* Opened offices in Arizona, Florida and Pennsylvania including, among other thi
ngs, site selection, lease negotiations, tenant improvements, voice/data cabling
and furniture procurement.
* Negotiated national furniture contract resulting in streamlined process and la
rger cost savings.
* Reevaluated terms of corporate cell phone contracts which resulted in an annua
l savings of over $150K.
* Restructured overnight shipping process resulting in an annual savings of over
$60K.
The California Endowment - Woodland Hills, California - $3.8B non-profit healthc
are foundation (1995-2005)
Director of Facilities, 2002-2005
* Managed $5M facilities budget for multiple locations throughout the state of C
alifornia.
* Responsible for day-to-day office operations, telephone system coordination, m
anagement of internal scheduling system, space planning, mail services, event pl
anning, purchasing, landlord/tenant relations and security.
Key Accomplishments
* Member of the Endowment's Building Committee consisting of staff, contractors,
consultants, vendors and project managers responsible for design and developmen
t of new 140,000 sf headquarters and conference center in downtown Los Angeles.
* Created Facilities Operations resource manual for all locations in an order to
streamline processes and procedures and ensure consistent communications and cu
stomer service throughout the organization.
Facilities Manager, 1999-2002
* Promoted to manage construction/renovation projects for all facilities includi
ng hiring of brokers, architects, contractors, furniture dealers and consultants
as needed.
* Managed vendor contracts for equipment, telephone systems and other services.
Key Accomplishments
* Coordinated the development of The Endowment's northern California location in
downtown San Francisco. Attended weekly construction meetings working closely
with architect, contractors and building management to ensure project was brough
t in on time and on budget.
Office Manager, 1995-1999
* Recruited when the foundation was first established by Blue Cross of Californi
a.
* Managed day-to-day office operations including mail services, event planning,
reception staff and administrative support
* Served as Board Coordinator for The Endowment's founding Board of Directors.
Key Accomplishments
* Responsible for establishing The Endowment's first headquarters in Woodland Hi
lls, California.
o Managed transition process from Blue Cross of California which included: crea
ting systems for new office operations such as locating space, coordinating furn
iture and phone installations, creating a budget, hiring new staff and assisting
Acting CEO and Executive Search Team to recruit founding Board of Directors.
* Responsible for establishing The Endowment's original offices throughout the S
tate of California including the first three regional offices in San Francisco,
Sacramento and San Diego
ADDITIONAL INFORMATION
MS Project 2003- Levels 1 & s - Certificate of Completion
Facility Management Correspondence Program - Certificate of Completion
Villanova University - Lean Six Sigma - Certificate of Completion
International Facilities Management Association (IFMA) - Member