Community

Service Delivery

an opportunity to learn from

community services which
are using cutting-edge
applications to connect with
citizens and deliver services

Danny Mollan
Director, Office of the GCIO, NZ
 Integrated Community Open Data
Service Delivery Service Delivery

By Communities For Communities

 eq.org.nz

christchurchquakemap.co.nz
NZGOAL
 GDP

Innovation
Enablers
+ Access
= Trust

Efficiency

Policy To High Value Info

Tools
Standards
Behaviour
 Leadership

Open and Transparent Government

Integrated Service Delivery / Online Coordination

Common Approach to Common Needs

Efficient operating models

 Cross-system Governance
Ministerial Committee on Government ICT

ICT Strategy Group

Open Data ICT Reform

Data and Information Re-use Chief
Government ICT Council
Executives Steering Group

Cross Agency Working Group Common Capability Planning Grps

Agency Delivery Programmes Agency Delivery Programmes

Mix and Mash
 A new operating model?

Services Services Services

Tools & Rules Tools & Rules

+ Tools & Rules

Data Data
+ Data

Teams Teams
+ Teams

Platforms
Govt
Platforms
Govt
+ Platforms
Community
Current Future
Key Ingredients / Principles
• Open
• Trusted
• Protected
• Tools & APIs
• Actively released
• Re-usable
• Well Managed
• Collaborative
• Local / Spatial