ROBERT SHERMAN

6804 Firestone Road, Spencer, Ohio 44275

330.648.9053
513.519.6578
rj_sherman27@yahoo.com
robert.j.sherman@ge.com

QUALIFICATIONS PROFILE
Highly analytical, results-driven, and tenacious senior management professional
equipped with expertise in Electronic Forensic Investigations and Security Manag
ement. Consistently drive paramount efforts in all facets of project life-cycle
development, from initial feasibility analysis and conceptual design through imp
lementation and enhancement. Proven effectiveness in building motivated and prod
uctive teams to provide innovative technical solutions and optimize operational
efficiency while significantly reducing cost. Known as a proactive and empowerin
g manager who offers excellent organizational, budget management, leadership, te
am building, public speaking, and project management skills. Possess a keen eye
for detail and ability to multitask in globally competitive and fast-paced envir
onment.

CORE STRENGTHS
- Infrastructure Design and Architecture
- Project Management and Operations
- Six Sigma and Lean Methodologies
- Continuous Process Improvement
- Leadership, Training, and Team Building
- Technical Support and Troubleshooting
- Budget Implementation and Cost Control
- Outstanding Client and End-User Relations
- Outstanding Presentation and Communication Skills
- Problem Resolution and Decision Making

EMPLOYMENT HISTORY

GE CAPITAL ~ CLEVELAND, OH
Chief Forensic Investigator 2006–Present
Display unsurpassed expertise in monitoring, detecting, and responding to inform
ation security incidents. Provide technical and collaborative incident response,
litigation and compliance support, and internal investigation services. Masterf
ully lead various electronic forensic investigations throughout all of GE Capita
l, thus improving procedures across multiple business units. Render high level o
f assistance with cross-business engagements, remediation, and improvement of no
n-compliant deviations. Spearhead and mentor multiple forensic investigators ins
ide and outside the corporation to effectively protect all electronic assets thr
oughout the organization. Preside over the implementation of multiple cross-vali
dation forensic toolsets, benchmarked to improve capabilities for all GE busines
s units. Serve as key IT liaison and process expert in information security alon
g with legal and compliant procedures. Expertly manage the GE section dealing wi
th Fraud Analytics.
Notable Achievements:
- Cost-effectively saved $MM by effectively leading investigation on cost
aversion of multiple engagements
- Recognized as the GE Capital Americas Incident Response Leader
- Conceptualized and implemented Document Retention Notice Process and Pro
cedures (DRN) throughout GE Capital
- Expertly managed Proof of Concept for Content Management (Digital Guardi
an) for GE Capital
- Realized savings of $MM through redeployment of assets throughout the bu
siness while maintaining compliance with all IT departments
- Reputed as a keynote speaker at multiple security meetings alongside loc
al and federal government leaders
- Obtained the “GE Bronze Award†by exemplifying outstanding leadership talents in
a compliance project
- Received two “GE Outstanding Achievement Award†for demonstrating high degree of
personal commitment and exemplary performance
- Built and established a center of excellence practice for all GE forensi
c investigators
- Played a vital role in the successful implementations of the following,
which resulted in significant improvements at GE:
- Implementation of EnCase Enterprise and eDiscovery architecture
- Implementation and enhancement of court-accepted forensic toolse
ts to cover 90% of electronic assets
- Enforced cost saving measures to mitigate cost factors by utilizing inte
rnal resources saving $MM
- Streamlined processes to improve both incident response and forensic pro
cedures in compliance with SEC forensic requirements
- Initiated and led discussions for control break software, between Guidan
ce Software and Safeboot thereby creation of the forensic Safeboot decrypt modul
e
- Significantly reduced cost and expedited cycle-time by providing support
to multiple technology projects
- Spearheaded forensic case workflow project, aimed at reduction of costs
and increase of investigator cycle-time

CINCINNATI BELL CORPORATION ~ CINCINNATI, OH

Senior Security Analyst 2003–2006
Led all efforts in investigating, reporting, and responding to computer security
incidents. Disseminated patches and conducted reviews and research on security
products, technologies, and services. Supported in conducting forensic investiga
tions with focus on web-based monitoring. Pivotal in updating Cyfin environment
for high productivity utilizing XML technologies.
Notable Achievements:
- Applied dynamic leadership talents in creating and implementing an inter
nal security function within GE Aviation
- Commended as the lead security architect responsible for maintaining and
managing Symantec Anti-Virus structure throughout GE Aviation, Energy and Rail

HEWLETT PACKARD ~ CINCINNATI, OH: 2000–2004

Security Administrator 2002–2004
Developed IT security policies, procedures, and guidelines for general support s
ystem and major applications. Supported in administering the Network Intrusion D
etection Systems (ISS/ESM). Utilized password cracking tools to support the liti
gation teams with casework. Provided expert oversight to budgets and casework, c
ost allocation, emergent technologies, and legal requirements.
Notable Achievements:
- Initiated the development and implementation of forensic methodologies,
processes, and procedures
- Played a vital role in completing multiple forensic cases including Inte
rnet / e-mail and computing assets
- Held responsible for creating Wavecrest’s Cyfin reporter tool to assist with
detection of non-compliance
NT Administrator 2002–2003
Assumed full responsibility in creating and managing multiple NT accounts (inclu
ding Citrix) simultaneously. Supervised and trained offsite employees to develop
competencies and achieve maximum level of performance. Established long-term qu
ality relationships with end user by troubleshooting and remediating any technic
al issue under time constraints. Diligently managed team members to ensure stric
t compliance with access control rights standards.
Notable Achievements:
- Served as a catalyst for implementing process driven methodologies and i
mprovements in conjunction with the IT group
- Singlehandedly managed the implementation and de-commission of network p
rinting resources as a cost mitigation to HP and GE
UNIX Administrator 2000–2002
Instrumental in designing and implementing solutions and day-to-day operations a
s well as managing and resolving daily support trouble tickets. Installed OS, pa
tches, software, hardware, and upgrades while working closely with external vend
ors. Worked collaboratively with IT and business stakeholders to lead capacity p
lanning and performance tuning of the environment to optimize performance region
ally and globally.
Notable Achievements:
- Personally selected to work with the GE Aviation Security team on UNIX s
ecurity based projects
- Offered superior customer service experience by actively responding to U
NIX generated tickets

MILITARY BACKGROUND
U.S. Air Force–Eielson, Air Force Base, Alaska, Desert Storm: 1990–1994

EDUCATION
MASTER OF DIGITAL INVESTIGATION MANAGEMENT
Champlain College, Burlington, VT: Expected Graduation: Spring 2011
BACHELOR OF BUSINESS ADMINISTRATION
Wilmington College, Wilmington, OH: 2005

TRAINING & CERTIFICATION

Reid Interviewing and Interrogation | Total Quality Management (TQM) | Sun Solar
is (UNIX Administration 1)
Certified Computer Examiners (CCE) | EnCase Certified Examiner (EnCE) | Certifie
d Forensic Analyst (GCFA)
Change Acceleration Process (CAP) | Lean Six Sigma (Green Belt)

PROFESSIONAL AFFILIATIONS
Member:
High Tech Criminal Consortium (HTCC)
High Tech Criminal Investigation Association (HTCIA)
I-Safe (Internet Safety)
Infragard

PRESENTATIONS
Keynoted Speaker:
Homeland Security (Infragard): October 2010
Guidance Software (makers of EnCase software): 2009
Ohio Information Security Forum: 2008
Information Systems Security Organization (ISSA): 2007