KEVIN B.

BROCKMAN
117 Coolspring Court
Danville, CA 94506
Phone: 510-468-8108
kb5de9ba@westpost.net

SUMMARY
A driven business professional who takes initiative as an individual or in a tea
m setting. Possesses excellent in relationship building, networking, and teamwo
rk skills. A self-starter who has strong written and verbal communication and p
resentation skills.

PROFESSIONAL EXPERIENCE:
CINTAS CORPORATION, Hayward, CA 2007-Present
First Aid & Safety Account Manager
Facility Services Sales Representative
* Conducts extensive customer contact to conduct sales and service activities, i
ncluding developing strong customer relationships, introducing new products, ide
ntifying product applications, and keeping customers informed of product develop
ments.
* Prepare quotations and proposals using a suite of Microsoft Office products, f
ollow up, and close transactions exceeding monthly and annual sales goals.
* Utilize promotions, campaigns, and business contacts to seek out prospective a
ccounts. Introduce the company and products to the prospects, establish and cul
tivate an internal contact, and analyze the prospect's needs.
* Organize and conduct training sessions for customers; survey the market and co
mpetitive conditions; and complete reports regarding itineraries, expenses, sale
s calls, leads and other information.
* Proven record of achieving weekly, monthly, and quarterly sales quotas consist
ently.
* Instructor of First Aid, CPR, AED training courses to keep businesses OSHA com
pliant.

HEALTH-PRO PHYSICAL THERAPY, INC., Walnut Creek, CA 2004-2007

Physical Therapy Aide/Patient Care Coordinator
* Collaborated with physicians and nurses on development, evaluation, and implem
entation of patient care.
* Provided key support for successful conflict resolution, training, content dev
elopment, and meeting coordination.
* Assessed patient needs related to exercises, modality instruction and preparat
ion. Supervised overall patient rehabilitation program.
* Coordinated various training programs to promote ongoing professional developm
ent and goal setting for staff.
* Assisted in achieving a significant increase in patient volumes through high q
uality patient experience and implementing a monthly newsletter containing lesso
ns on body mechanics and posture awareness.
KEVIN B. BROCKMAN PAGE 2

TAHOE JOE'S FAMOUS STEAKHOUSE, INC., Pleasant Hill, CA 2002-2005

Server/Trainer
* Provided restaurant guests with excellent, professional food service; where co
mmunication/sales skills, consistency, reasonable prices, and an attractive envi
ronment turned first-time visitors into long-term guests.
* Consistently exceeded corporate monthly sales quota by up to 25%.
* Recipient of four sales awards for ranking #1 in percentage to quota (food and
bar sales).
* Oversaw reservations, assisting in menu development, training staff, and servi
ng as the restaurant's representative to the public.
* Assisted management with culinary functions to meet the food quality goals, me
et the company's financial goals, facilities maintenance, and personnel developm
ent objectives.

San Francisco Chronicle, San Francisco, CA 2000-2002

Sales Representative
* Sold subscriptions and was consistently ranked in the top 20% of the company b
y in sales.
* Gained leadership abilities as senior sales associate, department lead, and ne
w recruit trainer.

EDUCATION
California State University East Bay, Hayward, CA Projected Graduation: June 201
1
Masters of Science in Healthcare Administration
San Francisco State University, San Francisco, CA May 2007
Bachelor of Science in Kinesiology, Concentration in Exercise Science GPA: 3.20
Treasurer-Kinesiology Student Association (2005-2007)
Treasurer-Physical Therapy Student Assoc. (2004-2005)

SKILLS AND CERTIFICATIONS

Certified American Heart Association Core Instructor-First Aid, CPR, AED.
More than 1000 documented hours of volunteer work at St. Mary's Medical Center,
San Francisco, CA.
Proficient in Microsoft Suite of products (Excel, PowerPoint, Word, etc.).