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A position with a company where broad management skills and computer knowledge c
an be fully utilized.
SUMMARY OF SKILLS
5 years of experience working in technical support services, sales, marketing an
d account management. Successful in establishing and managing new business devel
opment and providing the necessary technical and follow-through support required
to achieve sufficient customer satisfaction. Strengths in securing new business
, implementing new products and remaining available to support IT services.
EDUCATION
A.A., Information Systems Management
Keiser University, Tampa Fl
Present
A.A., Business Studies - 2004
Sir Arthur Lewis Community College, Castries St Lucia
RELEVANT EXPERIENCE
Assistant Network Manager - 2010 to Present
Clear Signal Communications, Tampa Fl
Assist management with designing, installing, configuring, managing, capacity pl
anning, and assist clients with communications network technology issues.
* Assist in specialized technical projects, monitoring progress, controlling cos
ts, supervising contractors, and providing status reports.
* Help Manage file systems, storage devices, network servers and workstations.
* Assists in troubleshooting and resolution of any network problems.
Teller - 2007 to 2009
First National Bank, Castries St.Lucia
Maintained proper cash limits, cashed checks, accepted deposits, and issued cash
iers checks, money orders, traveler's checks, cash advances, and funds.
* Provided high level of customer service for all banking transactions
* Researched and resolved account discrepancies.
* Consistently produced results beyond expectations of supervisors.
CSR - 2005 to 2007