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IBM Software Group

IBM WebSphere Portal

Nick Davis

Lotus Channel Technical Sales


Portal and Collaboration

Nick_Davis@uk.ibm.com
Agenda

● W hat is a Portal? W hy Portals?


● W ebSphere Portal Overview, Features and Components
● W ebSphere Portal Architecture
● Packaging

© 2008 IBM Corporation 2


Today: disparate user experiences

© 2008 IBM Corporation 3


Portal Definition
A well-known point of access to many different resources, presented in a
consistent, integrated and personalised manner.
WebSphere Portal

© 2008 IBM Corporation 4


Key Benefits and Capabilities of Enterprise Portals
CRM Application
User Perspective
Databases
Integration
“at the glass”
Content Management

Collaboration

eHR

Dynamic experience Secure Access, SSO


Collaboration Role-based Deployment Syndicated Content

Customisation Scalability & Reliability


Personalisation Administration Web Services

Engaging UI Navigation
Other web content
Single Sign-on Application interfaces
People Awareness Aggregation
IT Perspective

© 2008 IBM Corporation 5


Agenda

● W hat is a Portal? W hy Portals?


● W ebSphere Portal Overview, Features and Components
● W ebSphere Portal Architecture
● Packaging

© 2008 IBM Corporation 6


Build vs Buy
● An Evaluation of Build Versus Buy for Portal
Solutions – IDC, Dec 2007
WebSphere Portal-based solutions had a 29% lower five-year
TCO on average compared with in-house-developed portals.
Labour costs to deploy portals and applications with
WebSphere Portal were 38% lower than with in-house
solutions.
Every $1.00 spent on WebSphere Portal software yielded on
average $4.80 in IT labour avoidance.
Initial deployments of portals developed on WebSphere Portal
were 45% faster to market than in-house-developed
counterparts.
Portal applications developed on the WebSphere Portal
platform had a 78% faster time to market than those built for
in-house portals.

© 2008 IBM Corporation 7


WebSphere Portal – market leading Enterprise Portal

2006 CRN Channel Champion Best Development tool


Market Leadership

#1 in Enterprise Portal Software market*

Over 5000 customer Portal installations

Double digit market growth**

Large leads
Readersin Customer
choice Award Self-Service, Partner Self-Service, Employee Self-Service, and Dashboards *
INFORMATION INTEGRATION PLATFORMS & PORTALS

>2000 SMB customers

Partner Leadership

Over 1,463 IBM Business Partner solutions in the IBM WebSphere Portal Business Solutions Catalog
Best Java30 ISVs have OEM’d WebSphere Portal
● Enterprise Portal Technology

IBM WebSphere Portal


Best Enterprise Portal Platform - WebSphere Portal
Technical leadership

Largest portals in the world (20 million -1 billion)

Smallest full-feature portals in the world, 20-user pack

Provides the front-end, or user interface, for IBM’s innovative SOA strategy Portals and Knowledge Management

Drives portal standards- Leads JSR-286, Chairs WSRP 2.0., Co-Chaired JSR-168, Chaired WSRP 1.0.

*Reports, DataQuest, AMR, IDC Performance Management


** IDC, Worldw ide Enterprise Portal Softw are 2006-2010 Forecast Update and 2005 Vendor Shares: When Less is More. #202688, Kathleen Quirk, July 2006.

Dashboard Framework

© 2008 IBM Corporation 8


Market Leadership – Gartner’s View

WebSphere Portal now


ranked as Market
Leader in Gartner's
2008 MQ for Enterprise
Portals.

Leadership position
held for 6 consecutive
years.

© 2008 IBM Corporation 9


A Few of the 6,000+ WebSphere Portal Customers

© 2008 IBM Corporation 10


Over 6,000 Customers - expanding use of portals
in new ways, and new customers growing

WebSphere Portal Customers


Government Healthcare
• More than 500 government customers
• 4 of 5 Top US Healthcare Insurance Companies
• Every G8 nation
• Over 30 Hospitals, clinics & delivery networks worldwide
• Over 40 US Federal Agencies
• More than 12 online healthcare providers > 20,000 users
• 50% of US States
• 2 online healthcare providers with more than 5,000,000 users
• 75% of mid-east nations
• 2 major healthcare information system providers OEM WebS
• Largest ever Government Portal
• Largest ever Public Education Portal
Retail
Banking • 8 of 10 Top Global Retailers
• 35 of top 100 Global Retailers
• 9 out of 10 Top Global Banks
• 9 of 10 Top US Retailers
• 9 out of 10 Top US Banks
• 40 of top 100 US Retailers
• 7 out of 10 Top European Banks
• 29 out of 50 Top Global Banks
• 8 out of 10 Top AP Banks
• Top customer nearing 100 Million users

© 2008 IBM Corporation 11


WebSphere Portal – Functional Architecture

© 2008 IBM Corporation 12


Building a Portal Page Security

Theme

Customisation
Navigation

Personalised
Portlets

© 2008 IBM Corporation 13


Portlet Principle
Each portlet is a separate Web application
● Developed independently
● Can be placed anywhere on the page
● Dynamic deployment; dynamic configuration
Portlets support multiple markups
● Phones, Organizers, Voice
● Unique views for each device
● Business logic can be shared
Web 2.0
● Portlets support Client Side Aggregation to
retrieve and share information without server
round-trips
● Portlets can refresh individually
● Support for AJAX and DoJo

© 2008 IBM Corporation 14


Web Content Management
● Inline Editing for infrequent
users
● User-friendly, simple
templates for entering content
● Full text, attribute and
taxonomy search
● Simplified process for
including personalization rules
in content and layout
● Views allow users to find their
content easily
● User interface can be
customized easily to provide
tailored experience
● Link Management and RSS
Integration

© 2008 IBM Corporation 15


Portal Document Management

● Provided by IBM Lotus Quickr


● User can navigate through a
hierarchy of user-defined folders
and documents.
● Add, delete or modify folders
● Easily add documents of any
format from local file system
● Share documents with teams
● Collaborate on documents and
team places

© 2008 IBM Corporation 16


Theme Customizer
Theme Customizer - Easily change the look of a portal page -
no HTML, JavaScript or XML coding required!

 Change the banner: logo, colour, typography, border, background

 Change the typography: default size, colour and style, headline size, colour, etc.

 Change the navigation: orientation, tab colours, tab text

 Change the colours: page colour or background, highlight colour

 Change the buttons: text, colour, selected and unselected states

 Show and hide footers, gutters, links, breadcrumbs, etc.

© 2008 IBM Corporation 17


Portal Search helps raise productivity
● Usability
Site map provides Secure
“outline” of Portal hierarchy
Search Results from Portal
Suggested Links
Search API (SIAPI) published
externally for applications
Relevance ranking
Web Search Result
● Integrate External Search
Engines

● External Search of Portal Photos from Flickr

Content
Better search results from
Google and other search
engines

© 2008 IBM Corporation 18


WebAppIntegrator
Solution for integration of external web applications with Portal Server
Allows external web applications to display and make use of Portal navigation artifacts
• User clicked on “Doorway on Jester”
• tab and was sent to Doorway web app
• on server Jester. the HTML <script> tag
• executed and “injected” markup for
• Portal navigation, Launch menu, and pag
• breadcrumbs into Doorway web app.

• Note that the page tab labeled


• “Doorway on Jester”
• is correctly selected as the
• current page.

• Clicking on any Portal specific navigation


• tab will take you back into Portal. Clicking on
• any Portal URL page tab will hit the underlying URL.

© 2008 IBM Corporation 19


Create new Portal Sites with New Site Wizard
Quickly create new Virtual Portals with Portal Sites and customize to suite your needs

The New Site Wizard combines several administrative actions into a single portlet:
• User enrollment
• Virtual Portal creation
• Portal content import

© 2008 IBM Corporation 20


Domino Integration
● Sametime Contact List
● Who Is Here
● Lotus Web Conferencing
● Lotus Document Viewer
● Lotus Notes View
● Domino Web Access
● Inline QuickPlace
● My Lotus QuickPlaces
● Domino Document Manager
● People Finder
● Domino Application (catalog)

© 2008 IBM Corporation 21


Web 2.0 Support
 Superior enhanced User Experience
– Improved response times – AJAX, REST, client–side aggregation, C2A
– Enhanced flexibility – easy end user customization through drag & drop,
Google gadgets, etc.
– Smart markup and dynamic menus through semantic tags
 Drive Innovation and Productivity through Social Software
– Lotus Connections portlets
– Quickr blogs, wikis, and forums
 Improve time to value, time to market
– Business user situational application development through the Portlet
Pallette, drag & drop page composition, and composite application
templates
– Business user contribution of WCM content
– More assets (REST, ATOM, gadgets) available to choose from.

© 2008 IBM Corporation 22


Remember me
The site recognizes me without login…

Access to sensitive service or operation,...

…requires user authentication…

… before access is provided.

Customer identification with your


website can increase loyalty

© 2008 IBM Corporation 23


Resource Manager Portlet

© 2008 IBM Corporation 24


Tooling for Portal Development

● Rational Application Developer


● An open, comprehensive development environment for building e-business
applications
● Portal Tools are fully integrated to support portal and portlet development
● Provides Portal Test Environment

© 2008 IBM Corporation 25


IBM WebSphere Portlet Factory
Speeds SOA Value and Deployment of WebSphere Portal
● Automation for multi-page, complex
portlets without coding – speeds
development/deployment
● Change simplified for evolving business
requirements – increases efficiency of IT,
LOB and users
● Reuse for generation of new portlets from
existing portlet models on demand –
serve more business and user
requirements for more value
Using the tool [Portlet Factory] also saved Allmerica
● SOA for integration/delivery of existing $1 million in development costs, Clifton adds. The
applications and portlet interfaces as technology enabled Allmerica to build the portal in
four months, whereas using API technology would
reusable services – flexibility for have taken about 16 months, he estimates.
increased ROI
Mike Clifton, Vice President of IT, Allmerica Insurance
Source: Insurance & Technology, May 2005
http://www.insurancetech.com/story/showArticle.jhtml?
articleID=160906146

© 2008 IBM Corporation 26


Build Real-time Personalized Dashboards
Sales Vice President

Alerts Regional
Mgr
personalized
Data filter
adapts
Local Sales Mgr

Graph displays revenue


for selected office

Scorecard shows
regional info only

Scorecard shows
office info only
© 2008 IBM Corporation 27
Repository of Reusable Design Components
Workplace Dashboard Framework is a set of reusable assets, robust administration tools,
and dashboard-specific features that speed the creation of custom dashboards.
Hierarchy Drill Down Status Page Summary & Drilldown

Summary Row

Query Filter

Record List & Detail Status Indicator

© 2008 IBM Corporation 28


WebSphere Portlet Catalog
● Over 1,500 Pre-made portlets

● 270 ISV’s Providing Portlets


● 26 ISVS have OEM’d IBM Portal
● 1,200 Partners Trained on Portal

http://catalog.lotus.com/wps/portal/portal

© 2008 IBM Corporation 29


Agenda

● W hat is a Portal? W hy Portals?


● W ebSphere Portal Overview, Features and Components
● W ebSphere Portal Architecture
● Packaging

© 2008 IBM Corporation 30


Basic Context Diagram
Users
Backend
1

Backend
2
Portal Server
HTTP Server
WCM

WebSphere App
Server …

Supporting Databa
Services LDAP …
se

© 2008 IBM Corporation 31


Context Diagram with 3rd-Party Security
Users Identity Management

Backend
1

Authentication Plugin
Backend

Authorisation Server
2
Portal Server
HTTP Server

WCM

WebSphere App
Server …

Supporting Databa
Services LDAP …
se

© 2008 IBM Corporation 32


Architecture Overview WebSphere Portal V6.1
Desktop
and mobile
owsers, Mashups and
offline Clients

g et s
Wi d
Feed Provider Portlet Container and Services J2EE

286
JSR Portlet API
Page Aggregation JCA JMS
AUTHENTICATION

Dynamic Portlet Web


Themes Content Web JDBC
UI Preferen Services
and skins access clipper
Manager ce
Collab- EJB Servlet
Search Admin
oration
Page
Rules
Handler AJAX Single Site Security Caching
Proxy Sign-on Admin
Credenti
Portal 2.0
al Policy 1. 0+
.0 Model SRP
0+2
WS RP 1. Vault W
Remote Template Application
portlet AUTHORIZATION Composition Runtime
consumer .
Component
Handler
XML Access Enterprise Process Remote
Portal Script Data, Applications, Server portlet
User Internet Content
REST / APP Portal producer
profile LDAP
Database(s) Database Directorie(s)

© 2008 IBM Corporation 33


Agenda

● W hat is a Portal? W hy Portals?


● W ebSphere Portal Overview, Features and Components
● W ebSphere Portal Architecture
● Packaging

© 2008 IBM Corporation 34


WebSphere Portal Version 6.1 Offerings
WebSphere Portal Extend

WebSphere Portal Enable

WebSphere Portal Server


• Application Server
• Database
• LDAP Directory Server
• Admin
• Workflow Portlets
• Application Templates
• Cluster Support
• Single sign on
• Search
• Web Content • Instant
• Personalization
Management* messaging*
• Presentation
• Customization
• Document • Team
• Application aggregation
Management* Collaboration*
• Java Portlet API
• Use of 100’s of portlets
• Enterprise Search* • Electronic Forms*
• WSRP support
• Web 2.0 APIs: REST
services, CSA, Live Text • Process Workflow*
• WebSphere Portlet Factory (1 PF
Designer per enterprise)
*Limited entitlements *Limited entitlements

NOTE: WebSphere Portal Enable for z/OS 6.1 targeted for 4Q 2008*

* Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on mark et
opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way.

© 2008 IBM Corporation 35


IBM Software Group

IBM WebSphere Portal – Portfolio


A Single Strategic Portal Base Offering The
Industry’s Broadest Set Of Capabilities

 WebSphere Portal Server


 WebSphere Portal Enable
Collaboration
 WebSphere Portal Extend
 WebSphere Portal Express

Industry Content

Dashboard
Self-Service
Additionally For:
 Z Series Customers: WebSphere Portal
Enable for z/OS
 Mobile Requirements: WebSphere
Everyplace Mobile Portal Enable
Business
Process Learning

Enterprise
Suite

36
WebSphere Portal Accelerators Speed Time to Value

 Introducing Business Accelerators…


•Integrated packages that easily snap-on to
WebSphere Portal to deliver rapid time-to-value
for specific business challenges
•Highly flexible, configurable, and scalable
•Easily tailored for different roles & user types
•Supports anytime and anywhere access from
browser, rich client, & mobile devices
•Start small. Snap on additional Accelerators for
additional value
 Accelerators dramatically speed time to
value and reduce the cost of deploying Accelerators are integrated packages that easily
portal-based business solutions
snap-on to Portal to deliver rapid time-to-value
•Shorten implementation cycles
•Realize Time to Value without sacrificing flexibility
•Realize quicker ROI o

© 2008 IBM Corporation 37


Current Accelerators
Collaboration

Industry Content

IBM WebSphere Portal Portfolio


Self-Service Dashboard

Process Learning

Enterprise Suite

© 2008 IBM Corporation 38


Product support pages
 WebSphere Portal:
http://www.ibm.com/software/genservers/portal/support/
 WebSphere Portal Zone on developerWorks:
http://www.ibm.com/developerworks/websphere/zones/portal/
 *New!* WebSphere Portal Support Wiki (goes live at eGA):
http://www-10.lotus.com/ldd/portalwiki.nsf
 Web Content Management:
http://www.ibm.com/software/lotus/support/workplace-webcontent-mgmt/
support.html
 Web Content Management Best Practices Wiki:
https://info2.lotus.com/lotus/quickr
 Product Documentation:
http://www.ibm.com/developerworks/websphere/zones/portal/proddoc.html

© 2008 IBM Corporation 39