JANICE DECKER

Newport Beach, CA
Tel 949.723.1053 * 949.500.6624 * jd61e150@westpost.net

Powerful, overachieving Sales Professional with a career building solid client r

elationships and delivering double-digit sales growth within highly competitive
markets. High-performance career with nine years of added value leading organiza
tions through accelerated growth to dominant market positions and revitalizing s
tagnant areas. Skilled at identifying the right opportunities and understanding
prospect requirements. Top-of-the-line presentation, negotiation, and relationsh
ip management skills. Talented sales trainer and team leader.
Disciplined and decisive with the ability to identify client requirements and de
termine appropriate solutions.
An accelerator of profitable revenue growth through expertise creating strategic
plans, developing vertical markets, and evaluating competitive activity.
Successful at orchestrating the entire sales process, from opportunity identific
ation through market launch, customer capture and retention, and product/service
delivery.
KEY QUALIFICATIONS
Client Retention - Relationship Building - Cost-Benefit Analysis - Growth and Ex
pansion Leadership - High-Impact Sales Presentations - Contract Negotiations - O
perations Management - New Business Development and Procurement - New Customer D
evelopment - Performance Measurement and Improvement - Sales, Product and Servic
e - Strategic Sales and Market Planning - Team Building - Territory Development
and Growth - Turnaround and Change Management - Call Centers - Travel and Tours
CAREER HIGHLIGHTS
Trafalgar Tours, Anaheim, CA. 2005-2009
Provider of value escorted tours to worldwide destinations, with over 60 years'
experience.
DIRECTOR OF NATIONAL & KEY ACCOUNTS
Managed national account communications, reports, and advertising. Negotiated ma
rketing plans, budgets, and projected goals with consortium headquarters. Genera
ted business opportunities and created new accounts improving brand awareness th
rough aggressive cold calling, effective sales visits, and facilitating and main
taining professional relationships. Directed major luncheons for 100 guests at a
time, including theme, props, hotel catering, and marketing. Coordinated and or
ganized large national trade shows, including booking booth space, coordinating
shipment of marketing materials, inviting local representatives, and personally
conduct training for up to 700 people.
KEY HIGHLIGHTS
Increased program series by 25%, generating revenues from $5M to $8.75M, by asse
ssing individual and business needs, providing effective promotions of travel pa
ckages, and utilizing a strong background for operations.
Honored during high season for outstanding work, additional responsibilities, an
d bonus work hours accrued, receiving a South American tour award.
Major Contributor to company's recognition as "2008 Tour Operator of the Year,"
through fostering key professional relationships, commitment, integrity, efficie
nt communication, and consistency.
Key representative for global sales meetings and annual symposiums, (locations i
ncluded major European destinations such as Athens, Greece), on behalf of the ho
me based travel agent trend, and the Italy Symposium held in Pescara.
Travcoa, Newport Beach, CA
Global Leader Exotic and Luxury Travel
DIRECTOR OF SALES AND VACATION PLANNERS (2003-2005)
REGIONAL SALES MANAGER (2000-2001)
Managed outside sales, call center, air department, and custom journey division.
Major point of contact at the forefront of activity for advertising, marketing
contracts, and professional business relationships. Constructed and implemented
proposals for increasing overall revenues by product, and coordinated annual off
-site sales meetings.
KEY HIGHLIGHTS
Improved upon and transformed company's sales team through effective training an
d leadership.
Increased program series and custom journey business by 25%, as a result of inte
grating program enhancements.
Increased bookings and improved client satisfaction through effective training o
f call center and support staff and by creating 'Telephone Skills Refresher' cou
rse for reservations.

Grand Expeditions, Boca Raton, FL

2001-2002
Provided high-end travel experiences, made up of eight separate online entities
that provide a variety of upscale vacations.
SENIOR ACCOUNT EXECUTIVE, SOUTH CENTRAL USA
Managed a seven state territory, based in Austin, Texas, that offered eight Gran
d Expeditions brands. Designed and conducted training seminars for travel agenci
es, trade shows and conferences. Performed marketing collaboration, and negotiat
ed co-operative marketing commitments.
KEY HIGHLIGHTS
Increased revenues from $80K to $400K by managing seven state territory private
jet products, exceeding quarterly and annual goals.
EDUCATION & PROFESSIONAL DEVELOPMENT
Associate of Arts, Humanities
Coursework in Marketing & Economics, UCLA

CERTIFICATIONS
How to Gain, Train, and Maintain a Dynamic Sales Force
Mastering Travel Consultant Leadership