Stephen Tero

39 Chilstone Ln
Manchester,CT 0
6040
#860-432-9
909

The business culture in today's market is one that employers want th

eir employees to become assets to their company. My career path in the marketing
, sales and management over the 28 years has been just that: adding profits to t
he bottom line, establishing Corporate relationships, creating solutions within
and outside the company and executing goals for both the customer and my employe
rs. The ways I have achieved these, have been to develop a professional and pers
onal set of communication skills designed to completely focus on a particular co
mpany's goal.
This has been the Communication Profile I follow.
* Cultivate professional and personal relationships to achieve immediate and
and long term commitments.
* Knowing the people in the decision chain.
* Understand the real needs or problems of a company (people, departmental, fina
ncial etc).
* Inject enthusiasm throughout the process.
* Build immediate solutions with alternative options for the future.
* It's imperative to bring different people, departments and boards together to
facilitate open discussion of ideas, trends and share solution
s to problems (be the Liaison).
* Mediate the indifferences in the decision chain. (be neutral).
* Challenge people to set a goal, how they intend to meet it and follow up
with them on a timely basis.
* Listen intently and ask questions.
* Integrity
The titles I've had, are just that. Consider the depth of my experie
nces, people skills and extensive training as a communicator. I'm seeking a posi
tion (Corporate or 3rd source Liaison, relationship manager, consultant) where
there is a need for an experienced communication professional.
If I have skills your company requires or can use. I'd like an oppor
tunity to set up an appointment and discuss any future employment.
Regards,
Stephen Tero

Stephen Tero
39 Chilstone Lane
Email. st65cd4c@westpost.net Manchester, CT 06040
Home:860-432-9909
SUMMARY
Twenty-nine years of professional sales with roles as an marketing manager, sale
s management, and sales specialist in the medical, biotech, group practice and c
orporate arenas. What has made more than a sales professional is that I establis
hed myself as a personal communicator. I have taken the experiences learned and
turned it into a different professional skill. I have been able to interact in s
ituations that, require a liaison, listening, understanding required goals, faci
litating internal actions, perceive reactions and mediate in order to achieve de
sired and profitable solutions.
EXPERIENCE
DIAMEDIX CORP.-MIAMI, FL
MARKETING ANALYST-2006 to Current
Specializing in the marketing of Clinical diagnostic instruments (Immunology) an
d reagents for the hospital and group practice markets I sort out and analyzed p
otential areas where the need would fit our particular products. I would act as
their as their liaison bringing together those responsible parties for open disc
ussions. Present a program that would financially justify the reimbursement sche
dules provided by Medicare and other carriers. My job was to see that both compa
ny's were to execute their goals within the transaction. I also worked alongside
the Director of Marketing establishing a marketing program for our new products
and bring them to our teams in the field.
* #2 in instrument and rgt sales for 2006
* #1 in instrument and rgt sales for 2007
* #2 in instrument and rgt sales for 2008
* #1 in instrument sales for 2009
TOMTEC - HAMDEN, CT
SALES ENGINEER - May 2000-Jan 2006
Took over the development of a new territory for sales growth and to improve the
company's presence in the biotech environment. Combination of responsibilities
include, bring together the directing managers to the table, the sales of our l
iquid handling workstations throughout New England (mainly Boston), install inst
ruments, train new customers and to aid management in the follow through of new
instrumentation. This position allowed me to expand my sales and marketing knowl
edge and help to access what is critical to the future of our product line. My k
nowledge of sales has been called upon by the company to instruct new employees
on selling skills, work on problem solving and addressing skills such as communi
cation and perception. I brought to the company something serious lacking, Commu
nications with the outside and inside employees.
* #1 out of 10 ranking for 2001. First ever to exceed 1M
* #1 out of 9 ranking for 2002
* #1 out of 9 ranking for 2003
* #1 out of 9 ranking for 2004
* #2 out of 9 ranking for 2005
CYBERLAB Inc-BROOKFIELD,CT
SALES & MARKETING MANAGER - March 1999- March 2000 (CYBERLAB acquired by GILSON
INSTRUMENTS, internal structure changed and I accepted position with TOMTEC)
Established and managed a network of 21 manufacture's representatives within the
US, Canada and Eastern Europe for the promotion of our robotic workstations fo
r Liquid Handling and Protein crystallization, developed guidelines for custome
r service protocols with emphasis put on follow-up and follow through. Day to da
y management for all aspects of sales, advertising, marketing of future products
and improving the existing line. Opened lines of communication within the organ
ization so that all departmental managers were aware of the company's focus on t
he customer.

BECKMAN COULTER INC - BREA,CA.

ACCOUNT MANAGER 1984 -1998
Sold, demonstrated, and justified the sales of laser based Hematology, Coagulati
on and assisted in the
lead program for flow cytometry instruments to the hospital, reference, and clin
ic lab marketplace. Also marketed the Lab Automation product line, presented cre
ative marketing packages and financial proposals to existing and non-Coulter cus
tomers. Sent by management into two troubled territories (CT BRONX) and achieved
desired turnaround.
ACCOMPLISHMENTS
* Always in the top 20% out of 100 Reps. over the course of my tenure.
* Maintained 95% market share in NJ while attaining forecasts of 110% or better
for seven years before transferring to CT in 1991.
* Successfully grew the CT territory from a 45% market share to 75% in two years
through creative financing and persistent follow-up.

EDUCATION
Bachelor of Science ( Major-Biology, Minor-Chemistry)
ST ANSELM'S COLLEGE- MANCHESTER,NH
Medical Technology Degree
NORTHEASTERN UNIVERSITY,BOSTON,MA
Educational and Professional Courses
International Ombudsman Association-2006
Communication-2001,2005
Professional selling skills-1991,1995,2001,2006
Professional Etiquette Guideline, taught 2005
Listening skills- 2003, taught 2005
Wrote course on Personal communication with emphasis on Perceptional skills-2005
Negotiating skills- 2003