Sandra Jones

321 Gramercy
Winston-Salem, NC 27104
(336) 765-2063

Objective: To obtain a challenging position in the community in the areas of pu

blic health and/or special projects that will utilize my strong communication, m
anagement and organizational skills.
Career Summary and Skills
* Directed several community outreach efforts to assist underserved individuals
in the community.
* Supervised employees and volunteer staff of 21 people as community relations m
anager for a community based-center.
* Organized and facilitated several community support groups.
* Project manager and facilitator with 14 years of grant experience
* Created Mentoring development program for Resource Mom of 40 people.
* Serve as customer service representative for organization.
* Coordinate health fairs for agency to participate.
* Coordinate periodic media coverage with Marketing/Public Relations.
Professional Experience
Forsyth Medical Center, Patients Relations: Guest Services Representative
2009-present
Work with volunteers, collaborate with medical staff to support patient needs, r
esolve patient complaints and enter patient data for admissions.
Practice Manager, Forsyth Medical Center
2007-2009
Oversee day-to-day operations, manage annual budget, tracked invoices, managed a
nd coordinated staff consisting of twenty-two support workers, one supervisor, d
elegated task, created and developed internship roles, training programs for vol
unteers for a non-profit organization. Direct team responsible for development,
resolved various employee and client issues to the satisfaction of all involved,
provided coach and counseling to staff, recruited employees to meet the needs o
f the company, created monthly reports and publishing organization newsletter. R
eceived Circle of Excellence Award, implemented all grant programs, provide admi
nistrative support and guidance as project manager. Developed curriculum for par
enting support groups, coordinate events, promote agency through public speaking
engagements and assist with marketing, communications and commercials.

Community Resource Coordinator, Forsyth Medical Center

Sandra Jones
321 Gramercy
Winston-Salem, NC 27104
(336) 765-2063

Objective: To obtain a challenging position in the community in the areas of pu

blic health and/or special projects that will utilize my strong communication, m
anagement and organizational skills.
Career Summary and Skills
* Directed several community outreach efforts to assist underserved individuals
in the community.
* Supervised employees and volunteer staff of 21 people as community relations m
anager for a community based-center.
* Organized and facilitated several community support groups.
* Project manager and facilitator with 14 years of grant experience
* Created Mentoring development program for Resource Mom of 40 people.
* Serve as customer service representative for organization.
* Coordinate health fairs for agency to participate.
* Coordinate periodic media coverage with Marketing/Public Relations.
Professional Experience
Forsyth Medical Center, Patients Relations: Guest Services Representative
2009-present
Work with volunteers, collaborate with medical staff to support patient needs, r
esolve patient complaints and enter patient data for admissions.
Practice Manager, Forsyth Medical Center
2007-2009
Oversee day-to-day operations, manage annual budget, tracked invoices, managed a
nd coordinated staff consisting of twenty-two support workers, one supervisor, d
elegated task, created and developed internship roles, training programs for vol
unteers for a non-profit organization. Direct team responsible for development,
resolved various employee and client issues to the satisfaction of all involved,
provided coach and counseling to staff, recruited employees to meet the needs o
f the company, created monthly reports and publishing organization newsletter. R
eceived Circle of Excellence Award, implemented all grant programs, provide admi
nistrative support and guidance as project manager. Developed curriculum for par
enting support groups, coordinate events, promote agency through public speaking
engagements and assist with marketing, communications and commercials.

Community Resource Coordinator, Forsyth Medical Center

1980-2001
Psyhco-educational facilitator and trainer in the areas of case management and w
omen empowerment, implemented creative, and innovative approaches to training pr
ograms to enhance the skills of case managers. Created curriculum for mentoring
program to the faith community. Provided administrative service for engineering
agency, involving data entry, payroll, appointments, and communication to employ
ees for maintenance request.
Project manager and facilitator, Forsyth Medical Center
1999-2007
Develop strategies and implement plan of action for grant funded programs and re
cruited bilingual volunteers for Doula program. Oversee community advisory board
, assist with grant writing, and provided transportation for low-income families
through contract with Medicaid program. Created monthly reports, payroll and de
legated task and controlled petty cash.
Education
Associates in Human Services Technology, Forsyth Technical Community College
Bachelor of Science in Human Services, Gardner-Webb University and Masters in Bu
siness Administration/Human Resource, University of Phoenix with additional semi
nars in human resource.
Additional skills
Proficient in MS Office (Word, PowerPoint, Excel,) Windows NT/98/95, spreadsheet
, scheduling, office support, invoices, customer support, office management, com
municate with diverse individuals, and community relations.
References available upon request