KEVIN ARNOLD

303 Prairie Avenue

Lake Mills, WI 53551
(920)648-4103
ka6977d0@westpost.net

OBJECTIVE
A challenging district leadership position in a successful organization that req
uires my sales, marketing and operations skills in order to:
aIdentify and implement strategies to grow sales and profitability
aAnalyze and provide labor and cost saving strategies
aCommunicate and build relationships with customers to enhance service
ACHIEVEMENTS
Directed a district management team to drive sales volume in a competitive marke
tplace
Result: District sales revenue increased to $6M, #1 in the company.
Controlled and minimized labor costs in a multi-store environment
Result: Reduced expenses to below the budget saving $20,000 annually.
Developed area service initiatives and promoted important relationships
Result: Achieved customer service scores of 3.6 (4.0 scale) and a $5M sales mile
stone.
Coordinated a pilot Regional Recruiter program in the Midwest Region
Result: Decreased management trainee turnover by 50% and increase minority hires
8%.
Identified and promoted product development and operations for brand management.
Result: Maintained a 98% basic merchandise in-stock position for Kodak brand.

PROFESSIONAL EXPERIENCE
Officemax Incorporated
General Manager
Managed retail store sales and operations in one of Wisconsinas top-volume offic
e supply superstores achieving profitable results in a $6M+ sales volume unit.
Directed a 5-member management team and a 25 person staff within corporate labor
dollar budgets. Responsible for employee recruiting, training and succession p
lanning which resulted in multiple employee promotions to management within the
district. Annual inventory waste/shrink results on plan within 1.0-1.3%. Insur
ed proper corporate marketing execution and program compliance.
CPI Corporation (Sears Portrait Studio)
District Sales Manager
Provided leadership and strategic planning for 16 studios in Sears stores in Wis
consin, achieving annual sales of $6M and 20% net profit. Responsible for $1.5M
annual labor budget, diagnosing inefficiencies to reduce costs to less than 23%
of sales. Implemented digital rollout in all district studios resulting in inc
reased sales by improving product packaging and on-site printing capability. P
lanned and directed area events to increase traffic and market share. Developed
critical business relationships with Sears store and district management teams.
Coordinated and budgeted to open new retail stores in WI.
Qualex, Inc. (Division of Eastman Kodak)
District Manager
Directed a management team in a 4-state Midwest Region which produced photo-imag
ing products and services in Target stores under the Kodak brand. Developed mar
keting strategies, customer service initiatives and created key relationships wi
th the host store management teams to achieve a $5M sales achievement. Opened m
ultiple store/labs to include budgeting, machine installs, hiring, training and
store operations.
G & K Services
Service Manager
Lead a management group of 4 Account Managers and 3 Team Builders for a Milwauke
e uniform rental company, generating $180,000 in weekly rental revenue. Respons
ible for customer retention and contract negotiations achieving 7% annual revenu
e growth. Partnered with General Manager on annual budgets and forecasts.
Kmart Corporation Distr
ict Manager
Responsible for all store operations, sales and personnel functions for Softline
s Departments of 17 Kmart stores with annual sales of $45M and 8% net profit.
General Store Manager
Accountable for full line, discount retail store in Madison, WI with annual sale
s revenue over $13M. Improved profit by reducing invisible waste to 3% on $3M
investment.
College Recruiter
Assigned to a pilot Human Resource position in the Midwest Region, designed to i
mprove quality of management trainee hires, resulting in a 50% reduction in turn
over and 8% increase in minority hires. Also, designed and wrote Regional hirin
g procedures.

EDUCATION
Bachelor of Arts Degree
Business Management
University of Northern Iowa
Cedar Falls, IA